3.5 rating
338 total reviews
(
Verified
)
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Updated Review
Resident 1271702
Verified Resident • 2022 - 2024
10/9/2024
I tried to get another person on my lease to find out the person had been denied and then I have been trying since the beginning of the year to have charges removed and refunded and still haven't seen the fee removed.
Resident 1285152
Verified Resident • 2024
10/7/2024
Great environment, kid-friendly spaces, great staff. Needs improvement on quick responses to emails but I feel great living here. The staff has been helpful. Maintenance were not quick. The took too much time to fix a rather easy repair.
10/8/2024
Updated Review
Resident 1231287
Verified Resident • 2023 - 2024
8/27/2024
Maintenance is horrible. Recently had Ants in my bedroom. Maintenance closed my request without doing anything. I had to call the office to find out that it was taking a week for pest control to come out to spray. Again, ANTS IN MY BEDROOM!!! Were I sleep
8/28/2024
Resident 1269700
Verified Resident • 2022 - 2024
8/5/2024
I feel very comfortable living at Palm Court apartments, it is a very quiet and clean place, the maintenance is excellent and the administration is very friendly and a very united atmosphere thanks to the activities that are carried out.
8/6/2024
Resident 1268796
Verified Resident • 2024
8/5/2024
The staff has been very helpful. My concern is that the gate to the property remains open 24/7 due to a need for repair!!! The "gated" element of the property is non-existent and presents a "security" issue.
8/6/2024
Updated Review
Resident 1093316
Verified Resident • 2022 - 2024
8/4/2024
It's a good community to live in. I particularly enjoy the community events that happen every month or so. Neighborhood is friendly and apartment is close to freeway and deer valley park which is added bonus
8/6/2024
Resident 1267694
Verified Resident • 2024
8/4/2024
Moving into Palm Court was the best experience I have had moving anywhere and it was the best decision I’ve made. Great community great amenities and great staff! Such a beautiful neighborhood and excellent communication! Thank you for being fantastic Lauran and Christina!
8/6/2024
Resident 1267274
Verified Resident • 2023 - 2024
8/4/2024
My experience so far has been fantastic! I have really enjoyed the community and the amenities. My neighbors are fairly quiet and friendly. I like feeling safe and secure, especially coming home late at night from work.
8/6/2024
Updated Review
Resident 875938
Verified Resident • 2018 - 2024
8/3/2024
This community has been nice, the staff is great, the upgrades are nice. One thing I'd like to implement is having a valet trash service for the price we pay for rent and utilizing the back area near the freeway to build a small little gym area so there are two gyms here. It would also be cool to see the gate updated. The keypad and card reader are out dated and the map in front could also be lit up.
8/4/2024
Updated Review
Resident 1150235
Verified Resident • 2023 - 2024
8/3/2024
WHY DO YOU REQUIRE SUCH A LONG WINDED RATING SUMMARY? I DONT HAVE THE INCLINATION OR THE TIME TO PROVIDE SUCH JIBBERISH. AND FURTHERMORE, I LIKE TO THANK VICE PRESIDENT TRUMP! AND I AM PROUD TO BE THE FIRST BLACK VICE PRESIDENT TOO
8/4/2024
Resident 1245465
Verified Resident • 2023 - 2024
4/19/2024
so good. Quiet friendly community. Kept very clean. No problem with the pet friendly and the front office is good at communicating with anything that you may need. I love the environment.
4/21/2024
Resident 936364
Verified Resident • 2023 - 2024
4/18/2024
The front office just ignores you. No communication, and maintenance has no answers to this issue they are not qualified to resolve this issue and they don't pretend to be, which is good. I'm in the dark and this is a health and safety issue. Also had an electrical fire twice since we moved in with outlets we don't even use, but maintenance has fixed those issues timely. I do know that several other units have had the same electrical fire issues as well.
4/19/2024
Resident 1241117
Verified Resident • 2024
4/5/2024
Excellent location! I love the privacy - people keep to themselves and it's quiet. While you do have to drive to get groceries or other household items, it's within reasonable driving distance (approximately 5-7 minutes). Excellent amenities- pool, 24/7 gym, Amazon lockers, filtered water refill station, BBQ area, and a lounge area that you can rent out. Staff are really nice and helpful!
4/6/2024
Resident 1238559
Verified Resident • 2022 - 2024
3/27/2024
Palm court is an amazing complex everyone is respectful/quiet which is always a plus. Almost never any issues within the apartment which is nice, no bugs, friendly maintenance workers and staff at the front!
3/28/2024
Resident 1235689
Verified Resident • 2024
3/17/2024
My issues are with the lack of care from the office staff. I’ve only lived here to months started to notice roaches. I’ve already had them spray twice and they have bomb. A week after the bomb started to see them again. I don’t like having these harsh chemicals in my home with my toddler
3/20/2024
Resident 1235660
Verified Resident • 2024
3/17/2024
I have not been here long, but I like it very much. My apartment is awesome with a great layout, the location is great, maintenance team is prompt, and the staff is helpful. Looking forward to this summer to use some of the amenities outdoors!
3/20/2024
Updated Review
Resident 749443
Verified Resident • 2020 - 2024
1/28/2024
Very nice community to live .Overall Apartment are nice and contains all the amenities.Everything is within reach or nearby.Maintenance staff is very helpful and polite.Maintenance work is completed on time.
1/31/2024
Resident 1216976
Verified Resident • 2022 - 2024
1/14/2024
The dog park is nicknamed Paro Park, because people do not pick up after their dogs and there’s standing water in there that is saturated with dog urine. And the park is not small, dog friendly. On a good note the maintenance team is good at their job.
1/17/2024
Updated Review
Resident 1194633
Verified Resident • 2023
12/13/2023
I've had cockroaches for the last 3 months. They have sprayed 3 times with little results. The bugs are still the same if not worse. They are in my dish washer and in my toaster. I don't even want to cook at home.
12/15/2023
Resident 1206689
Verified Resident • 2021 - 2023
12/9/2023
The water is shut off at least once a month, sometimes with no warning. I’ve mentioned my frustration of me having to find another place to stay when this happens and management ignored my email. Everything else here is fine, but the water being shut off randomly is a big deal.
12/11/2023
Resident 1197498
Verified Resident • 2023
11/8/2023
Maintenance need to improve coming from Texas and getting to hot apartment is not a good thing and waisting my time after a hard day of work to clean it is not good.. office people are great………………………..
11/9/2023
Resident 1192906
Verified Resident • 2020 - 2023
10/25/2023
Lots of bugs and car break ins. Not enough parking. No security patrol yet they say there is one. Water gets shut off at least twice a month due to breaking pipes. Would not recomend living here long term.
10/26/2023
Updated Review
Resident 1007522
Verified Resident • 2021 - 2023
9/22/2023
We had a leak in the apartment above us that leaked water into our apartment downstairs. Repairs were made to the unit upstairs & it was re-rented. Damage done to our unit was never repaired. Even after making a repair request. Tub diverter leaked also & a repair request was made. New tub spout was installed but still drips.
9/26/2023
Resident 1168580
Verified Resident • 2021 - 2023
8/10/2023
It’s taking a bit of work, but since 2021 the management has gotten way better maintenance still is trash. When I first moved in my apartment wasn’t even ready so they extended it a few days and then when I did move and they had to come fix the paint because they painted over a water leak in the roof a huge bubble above the shower, so they fix that there was paint all over the floor because they had just painted the apartment paint sticks all over the store patches everywhere, but at least they tried to fix it. But like I said maintenance still sucks they have new people all the time nobody wants to do the job and just like everybody else’s job I’m sure it’s hard to find people who actually want to work so I don’t necessarily blame the office.
8/16/2023
Updated Review
Resident 1129947
Verified Resident • 2022 - 2023
7/9/2023
Nice community. Good neighbor. Good staffs and fast maintenance services. Gated community. Bus stop is near by. No roaches at all. Only cons is small lawn food kids to play. But we have nice community parks near by.
7/13/2023
1 Bedroom
1 Bed, 1 Bath | 717 sq. ft.
$944 - $1,422
6 Available Units
See Floor Plan Details
2 Bedroom/1 Bath
2 Beds, 1 Bath | 838 sq. ft.
$1,237 - $1,757
3 Available Units
See Floor Plan Details
2 Bedroom/2 Bath
2 Beds, 2 Baths | 952 sq. ft.
$1,401 - $2,026
3 Available Units
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.3
Grounds
4.3
Safety
4.1
Office Staff
4.2
Maintenance
3.6
Neighborhood
4.4
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
1.59 days
Palm Court Apartments is a 717 - 952 sq. ft. apartment in Phoenix in zip code 85027. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $944 - $2,026. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Sun City, Avondale, Litchfield, and El Mirage.