Palm Court Apartments

grrlbombkitty

Resident • 2003 - 2004

DO NOT FALL INTO THEIR TRAP!

<br> I moved here from Maryland the second week of December and I did my research on the web as to finding a SAFE apartment community to live in for myself and my boyfriend. I was of course enticed by the many higher-income apartment complexes that touted gated access, secure/limited access gym facilities and safe neighborhoods. I had called and spoken with Palm Court on more than several occassions and I was informed that all of these would be offered, that there would be timely 24-hr maintenance, and specifally a waived security deposit. I moved here with two cars, a motorcycle and a 7X11 trailer behind me. Upon arrival, I was informed that the information provided in regard to my waived security deposit was FALSE and that we owed them $702.00 for the deposit. Had we not had all our belongings in tow and had been so stressed out, we may have opted to look elsewhere but this was our only option at the time since funds were low and we were so excited to finally have arrived!!! <br> <br>Living here for almost a month and half now, I have had several SEVERE issues with my contract and with security. Our gym, which we paid $25 for a key to use was supposed to be locked at all times so that only paying gym customers could use it. Since the second week of living here, the door was broken and after several complaints, still nothing was done. To this day, the door is still broken. NO one has responded to my complaints, fixed the issue or showed concern for someones safety. I had to call the maintenace department several times in regards to people WALKING IN OFF THE STREET to use the gym and unsupervised children. The apartment complex shouldn´t want any criminal activity to ensue because with that door not being locked, I am sure a "suing" issue could easily arrive. As a young woman, who occasionally works out at night, I am scared that someone may attack me while using this so-called secure gym. I was also NEVER offered or issued a refund. <br> <br>This past Friday evening, my car tires and rims off my brand new car were stolen while my car was parked at my complex. I had been told that things like this in our "secure" apartment were rare. I do know that Phoenix has a terrible crime rate and car theft is the highest in the nation. I was aware of this upon moving here to Arizona. BUT what I was not expecting was for my apartment to not hold up their agreement as far as doing the best they could to provide SOME sort of security. The evening this happened to my car, our front security gates were BROKEN! They have since been broken until this day, the 13th of January upon which someone was called out to repair them. This was after a police report was filed for my theft incident and the officer noted that the gates were broken. I believe that they were fixed only after I had handed them written complaints and asked them to pay my insurance deductible. It cleary states in my contract that the management is not repsonsible for injury to a person or damage to their property UNLESS it is an issue of neglect on the managements part. Instead of spending so much money on cosmetics, such as raking my stones, they should be hiring someone to watch the gates to ensure that damages do not occur. Had the gate been working properly, I probably would not be so devastated. I honestly believe that the complex was neglegent because no one came to fix the gate until 4 days later and they did not provide a back-up means of security. The courtesy patrol person who is a Maricopa County Sherrif had actually taken off the weekend this occured as well. <br> <br>I have contacted the Attorney Generals office as well as the Secretary of State and the tenant law offices in regards to this matter. I have photographs of my car as well as the broken gate. I also have witnesses including the two property maintenance men who were aware and attested to the gate being inoperable since FRIDAY. <br> <br>I had left several messages on the leasing offices´ voice mail in regards to both matters since I arrived and NO ONE ever responds to me. What bad business practices! <br> <br>I was also told I would have a month free and my security deposit waived, yet what they are planning to do is NEVER give me my security deposit, saying that this went to my one month free. What a trick! I have been lied to and now, I am living in a place where I feel unsafe, I am terrified that more vandalism will occur and I am being taken advantage of for my money. <br> <br>Now the apartment complex is giving me an opt-out to leave which makes me think that they are trying to write me off or are terrified of legal reprecussions. They are also stating that the gate had not been broken for that period of time. Normally, there are fees amounting to over $1300 to break your contract. I can not afford to set up in another apartment or move my belongings again. I moved here under the guise that certain security issues would be handled and that is not the case. What am I paying for here? I may as well be living in the ------ for hundreds of dollars less! <br> <br>

Current Resident 863955

Resident • 2003

Was great until recently

I have lived at Palmcourt for over 4 years and until the past couple of months would have loved it and recommended it to anyone and everyone. Until recently I never felt like I was living in an apartment complex because it was so clean and quiet. I had become very spoiled and would never have even considered moving. Now, the residents that management have begun to let live here are turning the complex into white trash city. I frequently smell people smoking marijuana, kids run/ride bikes/skateboard all over the sidewalks/street/covered parking/gravel, kids are constantly screaming and yelling until very late at night, a large family has moved into the building across from us and keep us up with parties until all hours of the night, parents let their kids leave toys and trash all over the stairs and in the middle of the walkways, etc. It seems as if there is no longer a standard as to who can live here and that management will let anyone in. I´m sure many people would tell me that what I am encountering now is "typical" apartment life but for almost $800/month I expect a little more.

Current Resident 400809

Resident • 2001 - 2002

Palm Court Apartments

These apartments are nice but the management staff will stick you for a deposit equal to one month´s rent and deposits on every other amenity the apartments offer. Covered parking is available if you like walking 500 feet from your assigned space. All in all they are just ok, a little pricey for the location.

Current Resident 407197

Resident • 2003

DON´T LISTEN TO PAST REVIEW!!!!

!!!!!!!!!!!!NOTIICE!!!!!!!!!!!11 <br> <br>There is absolutely nothing wrong with these apartments. I have no idea what that person was talking about that they charge a full months rent for a deposit. Rent is 778.50 for a 2bed 2bath, and we paid 350.000 to move in, deposit, and all the utilities, and cable internet, phne all together. This is a very quiet community, and if you know how apartment living is, you will realize that this apartment community is a great place to live for the price.!!! <br>

Current Resident 951807

Resident • 2002

DO NOT RENT HERE!!!

This apartment looks nice ont the outside but do not let that fool you. When we moved in there was paint everywhere and most of the phone jacks, major appliances, and fans did not work. There are unsupervised, out-of-control children that make unbelieveable amounts of noise and leave the planters and the property looking like a trailer park. They run you down with their scooters and big wheels and play on the stairways- I live on the second floor and many times have had a hard time getting to my apartment past these rag tag kids- even though they all live on the bottom floor. The management refuses to do anything about the situation unless something happens during office hours where you can call them and they can personally see the incidents as they happen- now how often will they happen to be there right at the exact moment? Never. There is crayon all over the side walk and juice boxes and water balloons everywhere- the kids don´t clean it up, the parents don´t even bother to come outside, and the maintainence man doesn´t have time to keep things nice because there is only ONE for the entire complex. The fitness room has all of ten machines, one of which has been "out of order" with no attention since I moved in. There are not enough spots to park in but they did provide a lovely dirt lot that turns muddy when it rains, is barely lit, and is the closest part of the property to a major freeway. I´m thankful every morning that I come out and my car is still there. The walls are paper thin- at night my room mate and I can hear every word of our down stairs neighbors late night conversations... I was so excited to move in here because I thought it was a nice complex and now I´m stuck paying $760 a month and living in the very closest thing to a trailer park without actually having trailers. I wrote this review so that nobody else makes the same mistake.

Current Resident 633251

Resident • 2001 - 2002

Super Value

Palm Court is a great place to live. It is a quiet neighborhood with a great staff that cares about taking care of the community and screening tenants.