Palm Court Apartments

Current Resident 657609

Verified Resident • 2019

not upto satisfaction level at all, Maintenance service is very poor, front office is never in position to give any solution on time , except just another date , week so.. they are sometime rude too,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Current Resident 655596

Verified Resident • 2016 - 2019

Maintenance work could have been faster. I have seen apartments where the wirk order is getting worked upon with in 24 hrs which is not the case here. Why its not possible in palm court. Please make it faster.

Current Resident 652509

Verified Resident • 2019

I really enjoy living at Palm Court Apartments. The rent is affordable, the community has great amenities, it is in a convenient location, my unit has beautiful upgrades and the office staff are friendly and welcoming.

Current Resident 650497

Verified Resident • 2019

My experience here is good so far, but I have only been here a few weeks. Its quiet and easy close to a lot of places. I check a lot of different apartments before choosing this one. For the price the apartment is good pretty good.

Current Resident 644687

Verified Resident • 2018 - 2019

I really like it. Its quiet. Its extremely family friendly. The noise is at minimum. I never had any issues period with this place. My lease ends in September 16. But I am definitely extending my lease for at least another year. I highly recommend Palm Court!!!!

Current Resident 644558

Verified Resident • 2018 - 2019

Easy access to the 101 Fwy. Community is pretty clean and not loud although the floors are so thin I can hear my upstairs neighbor's dog go crazy when his master gets home from work and starts jumping around. The Amazon Package hub is awesome as you can get your packages any time, day or night.

Current Resident 643408

Verified Resident • 2015 - 2019

After the new management, leasing office personnel is not as approcable as earlier. Also, maintenance work orders are not looked up as required. ...........................................................

Current Resident 643077

Verified Resident • 2015 - 2019

Maintenance is very bad . From last one year service are not served properly .Maintenance is very bad . From last one year service are not served properly .Maintenance is very bad . From last one year service are not served properly .

Balusreekumar

Resident • 2019

Poor and pathetic staff. Maintenance request takes months to get it fixed. Office staff is kind of rude and not responding to your concerns. Half of the outside lights are not working and its full dark inside this community. You can see dog poop everywhere. I will give just 1 star. I am living here from past 4 years and I will not recommend anyone to come over here. We people are decided to move out of here.

Current Resident 638846

Verified Resident • 2019

It is a beautiful place I am proud to call home for me and for my family! It's a safe enviorment, beautifully clean property, secure gating, lovely layouts which are unique and spacious and exactly what I wanted in a home!!

Current Resident 628334

Verified Resident • 2019

So far it has been great. I love how quiet it is and safe. I love the renovations that i have and the color scheme. I also love how its not that big and its not overcrowded. I dont like living in buildings with lots of people.

Current Resident 628254

Verified Resident • 2008 - 2019

The experience overall was awful to the end even moving out I had a bad experience. Very unprofessional with their maintenance and there were always excuses as to why it wasn't done in a timely manner. Unless you have a "real" emergency they leave your request to sit for however long they want THEN send an email stating they only have one maintenance and to please "understand" and be "patient." Glad I moved from there and the time I was getting very frustrated with everything.

Current Resident 615967

Verified Resident • 2019

Love the community. Its very quiet and peaceful and is located in a great area next to the major freeways. They keep the property nice and clean and everything is very well maintained. Great place to live

Current Resident 596859

Verified Resident • 2016 - 2019

Average, complaints are not addressed in time, will take long time after follow ups, more car item Thefts , no security cameras inside community, dog poops across the community, dog owners wont remove their dog poop! Otherwise its okay to stay!

Current Resident 595104

Verified Resident • 2018 - 2019

Satisfied, I have lived across few societies in the city and this has been by far the best compared to a lot of others in the phoenix area. The accessibility of bus, park and office areas is a great option

Current Resident 593210

Verified Resident • 2014 - 2019

maintenance staff is very less due to which face lots of maintenance slowness even with emergency situation like once AC stopped working, a staff appeared almost after 6 hours during summer time. even after that visit they didn't provide quick fix or substitute. Would you recommend this apartment community to a friend? neutral

Current Resident 586221

Verified Resident • 2013 - 2019

Its great to stat here. I am staying since 2013 and have good experience. Its good to see recently health center or Gym was fixed and all equipment working properly. Also its good to see change of color to all units from outside. Hope they continue to improve experience.

Ricardovalery

Resident • 2018

Maintenance team is horrible. We have placed 2 work orders for the washer in the past 8 months and the first time they took 2 weeks to come by and fix it. This time around our washer went out again and they keep saying they'll come back and fix it, it's been a week and our washer is still not fixed.

Current Resident 563552

Verified Resident • 2016 - 2018

Most uncourteous staff ever an apartment could have. Never ever gets the tickets serviced on time. Have to wait over 2 weeks to even get a response despite followups. Personal loss of over 470 dollars due to leakage and my family and kid had to sleep on floor!! Management does nothing to offer services nor make alternate arrangements not compensate for the loss! I would love to help spread the word about the extremely terrible pathetic experience and attitude to all forums friends and colleagues in offices ! Never to opt this again. Have never seen the maintenance and attitude of staff stoop to this low in past two years !! If you cant compensate for the damage nor make alternate arrangement for stay when apartment is leaking what kind of professionalism are you exhibiting here ? My 2 year old kid had to sleep on the floor for many days due to the leakage!!!! All I get is apologies sorry and statement that you dont have staff or some external party is fixing leakage!

Former Resident 560207

Resident • 2015 - 2018

I couldn't be more excited to move out. Over the last year this place has just gone down hill (been here 3 years at least) There is dog poop all over the complex and I have asked them to send out letters to renters to pick up their dog's poop. I have also asked them to replenish poop bags so maybe these rude and inconsiderate renters would pick up their dog's poop. My car was egged a week and a half ago. If you have an upstairs neighbor you can literally hear everything! Oh and parking here is awful if you have two cars in the family

Current Resident 536749

Verified Resident • 2006 - 2018

I have seen decline and recovery over the years I have lived here. Overall in some different ways than previous lows, it is time to make things a little better or lower the cost of living here. In addition to all the inconvenience of complying with the bed bug program and loosing 5 hrs pay because I can not work during treatment and 4hrs later X 3 treatments. 15hrs total for lost work and more hours moving everything out. The first bedbug inspection was a surprise to me. Palm Courts did not communicate that the inspection was to search for bedbugs. There was no communication that anything regarding bedbugs was found. Palm Courts started a rumor that a couple of dead bugs were found. Palm Courts switched to another pest control inspector that brought a dog. The inspector said the dog is new, the dog is pretty sure that it smells a presence of a bed bug. The inspector repeatedly said it just doesnt add up. There are no signs of bedbug droppings or another 3rd or first bedbug. The inspector explained the reasons that the dog would indicate a false positive. The inspector said there are no signs of bedbugs where there should be signs. Repeated it just doesnt add up! Regarding integrity maintenance John and Palm Court staff do not attempt to indicate they have a first clue or desire of supporting personal integrity. Palm Courts is maintaining a poor product and putting every resident at risk with the residents that are accepted. Palm Courts staff does not give a first impression that anyone cares about residents. Positive notes are I t has been a few years since a resident was murdered or a vehicle driven into the pool leaving the pool closed more than all summer months. I have made more than 12 calls to multiple phone numbers at Palm Courts during regular business hrs on the recording to hear nothing more than a recording. Palm Courts does not answer their phone during business hours on Friday or Saturday.

Current Resident 535705

Verified Resident • 2016 - 2018

Hi Team, Maintenance Request needed to be handled properly and it has been noticed that the same issue keeps cropping again which indicates fix had to be done again and again which make life difficult Thanks and Regards Deepak Nair

Current Resident 503412

Verified Resident • 2017 - 2018

Nothing special - Costs a lot for what you get. It takes a relatively long time for maintenance staff to respond to routine requests, but they are friendly and courteous. The complex is just average; one of many average apartment complexes. Don't expect anything special and you won't be disappointed.

Current Resident 340322

Resident • 2018

People are really nice here. The staff is always very helpful and maintenance actually fixes things. Even though there are a lot of kids, it is very peaceful and quiet. The gym, pool, and spa are all maintained well and kept clean. All in all it's a great place!

Current Resident 500184

Verified Resident • 2015 - 2018

Great Experience with affordable appartment rent. Quick response for Work Orders. Profesional and helpful community staff Great Experience with affordable appartment rent. Quick response for Work Orders. Profesional and helpful community staff Great Experience with affordable appartment rent. Quick response for Work Orders. Profesional and helpful community staff