3.6 rating
360 total reviews
(
256 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 936364
Verified Resident • 2023 - 2024
3.0
4/18/2024
The front office just ignores you. No communication, and maintenance has no answers to this issue they are not qualified to resolve this issue and they don't pretend to be, which is good. I'm in the dark and this is a health and safety issue. Also had an electrical fire twice since we moved in with outlets we don't even use, but maintenance has fixed those issues timely. I do know that several other units have had the same electrical fire issues as well.
4/19/2024
Current Resident 1241117
Verified Resident • 2024
4.3
4/5/2024
Excellent location! I love the privacy - people keep to themselves and it's quiet. While you do have to drive to get groceries or other household items, it's within reasonable driving distance (approximately 5-7 minutes). Excellent amenities- pool, 24/7 gym, Amazon lockers, filtered water refill station, BBQ area, and a lounge area that you can rent out. Staff are really nice and helpful!
4/6/2024
Current Resident 1238559
Verified Resident • 2022 - 2024
5.0
3/27/2024
Palm court is an amazing complex everyone is respectful/quiet which is always a plus. Almost never any issues within the apartment which is nice, no bugs, friendly maintenance workers and staff at the front!
3/28/2024
Current Resident 1235689
Verified Resident • 2024
3.0
3/17/2024
My issues are with the lack of care from the office staff. I’ve only lived here to months started to notice roaches. I’ve already had them spray twice and they have bomb. A week after the bomb started to see them again. I don’t like having these harsh chemicals in my home with my toddler
3/20/2024
Current Resident 1235660
Verified Resident • 2024
4.7
3/17/2024
I have not been here long, but I like it very much. My apartment is awesome with a great layout, the location is great, maintenance team is prompt, and the staff is helpful. Looking forward to this summer to use some of the amenities outdoors!
3/20/2024
Updated Review
Current Resident 749443
Verified Resident • 2020 - 2024
5.0
1/28/2024
Very nice community to live .Overall Apartment are nice and contains all the amenities.Everything is within reach or nearby.Maintenance staff is very helpful and polite.Maintenance work is completed on time.
1/31/2024
Current Resident 1216976
Verified Resident • 2022 - 2024
3.8
1/14/2024
The dog park is nicknamed Paro Park, because people do not pick up after their dogs and there’s standing water in there that is saturated with dog urine. And the park is not small, dog friendly. On a good note the maintenance team is good at their job.
1/17/2024
Updated Review
Current Resident 1194633
Verified Resident • 2023
4.2
12/13/2023
I've had cockroaches for the last 3 months. They have sprayed 3 times with little results. The bugs are still the same if not worse. They are in my dish washer and in my toaster. I don't even want to cook at home.
12/15/2023
Current Resident 1206689
Verified Resident • 2021 - 2023
4.5
12/9/2023
The water is shut off at least once a month, sometimes with no warning. I’ve mentioned my frustration of me having to find another place to stay when this happens and management ignored my email. Everything else here is fine, but the water being shut off randomly is a big deal.
12/11/2023
Current Resident 1197498
Verified Resident • 2023
4.2
11/8/2023
Maintenance need to improve coming from Texas and getting to hot apartment is not a good thing and waisting my time after a hard day of work to clean it is not good.. office people are great………………………..
11/9/2023
Current Resident 1192906
Verified Resident • 2020 - 2023
2.8
10/25/2023
Lots of bugs and car break ins. Not enough parking. No security patrol yet they say there is one. Water gets shut off at least twice a month due to breaking pipes. Would not recomend living here long term.
10/26/2023
Updated Review
Current Resident 1007522
Verified Resident • 2021 - 2023
3.3
9/22/2023
We had a leak in the apartment above us that leaked water into our apartment downstairs. Repairs were made to the unit upstairs & it was re-rented. Damage done to our unit was never repaired. Even after making a repair request. Tub diverter leaked also & a repair request was made. New tub spout was installed but still drips.
9/26/2023
Current Resident 1168580
Verified Resident • 2021 - 2023
4.3
8/10/2023
It’s taking a bit of work, but since 2021 the management has gotten way better maintenance still is trash. When I first moved in my apartment wasn’t even ready so they extended it a few days and then when I did move and they had to come fix the paint because they painted over a water leak in the roof a huge bubble above the shower, so they fix that there was paint all over the floor because they had just painted the apartment paint sticks all over the store patches everywhere, but at least they tried to fix it. But like I said maintenance still sucks they have new people all the time nobody wants to do the job and just like everybody else’s job I’m sure it’s hard to find people who actually want to work so I don’t necessarily blame the office.
8/16/2023
Updated Review
Current Resident 1129947
Verified Resident • 2022 - 2023
4.7
7/9/2023
Nice community. Good neighbor. Good staffs and fast maintenance services. Gated community. Bus stop is near by. No roaches at all. Only cons is small lawn food kids to play. But we have nice community parks near by.
7/13/2023
Current Resident 1153215
Verified Resident • 2023
5.0
6/24/2023
I love it here! It’s very quiet, clean maintenance is very quick to respond. The whole process of applying to move in was very easy. Everyone in the office are very polite and helpful. I love the gym it’s vey clean and up to date machines.
6/30/2023
Current Resident 1148489
Verified Resident • 2023
5.0
6/9/2023
It was really good experience, that security has been taken care by management within few days post submission of the service request. I will spread about this to all of our neighborhood to get their confidence.
6/13/2023
Current Resident 1143661
Verified Resident • 2023
4.0
5/24/2023
So far my experience is satisfactory. I like the community and the ambience. Management is really helpful regarding maintenance request. However I would like to mention that my email is not showing in community rewards category. Have informed this to management.
5/31/2023
Current Resident 1140584
Verified Resident • 2022 - 2023
2.7
5/14/2023
The complex is quiet and most of the residents are respectful. The staff is horrible and lack any concern or care for the residents. The grounds are mostly kept clean. The hot tub has been unusable since I moved in 7 months ago.
5/16/2023
Updated Review
Current Resident 1081932
Verified Resident • 2022 - 2023
4.8
3/30/2023
We love living at Palm Court, the staff are wonderful and we love our neighbors! It's been fun to see the landscaping additions and investment into the community. We are thankful that maintenance needs are taken care of quickly and that we get to be a part of a great community!
4/4/2023
Current Resident 1120106
Verified Resident • 2022 - 2023
4.8
3/10/2023
Overall this is an amazing community. I love how quiet the neighbors have been. The neighbors are also super friendly and I appreciate how the staff has been to myself and my partner. I love the events that are offered twice a month to the community.
3/17/2023
Current Resident 1096035
Verified Resident • 2022
5.0
12/20/2022
In the short time I have lived at Palm Court, I couldn't be more pleased. • The staff is extremely helpful, personable and professional. • The grounds are spotless. Kudos to the maintenance staff. • The accessibility to the highway is key. • A secure gated community is a priority for me as I'm an older, single female. • The apt homes are laid out great and nicely updated. Clean clean clean. Love it. • Community is quite given I have noticed small children. I haven't noticed any rif raf which is a priority of mine. • Although I have been living at Palm Court for a short time, I am extremely pleased. • Highly recommended.
12/22/2022
Updated Review
Current Resident 640257
Verified Resident • 2014 - 2022
2.5
10/29/2022
I have been here 8 years. You moved me out of my prev unit to upgrade the unit i get that. However you then move me jnto the worst unit in this complex there is no way others are worse than this. The bath was dirty when moving jn food still in garbage disposal dishwasher wasnt working bugs cabinets missing loose laundry mat doors exposed pipe in bedroom i have put in so many requests to get fixed and still not everything fixed. I have had normal maintenance requests in prev units so its not like i have a history of this i need management or corporate to reach out to me because this is not ok especially how much you guys have up charged and took advantage of the market
11/2/2022
Updated Review
Current Resident 1075336
Verified Resident • 2022
2.7
10/14/2022
If you’re paying $1000 it’d be worth it. Emergency maintenance is more like a suggestion, I’d move out right now if I could. We wait 4 days - 2 weeks for emergency maintenance on basic necessities like toilet and shower issues. The apartment was disgusting at move in and we were relocating from out of state, only had pictures to go off of.
10/17/2022
Updated Review
Current Resident 862906
Verified Resident • 2017 - 2022
4.8
9/28/2022
Staff here is professional and very efficient. Team is continuously making improvements to the property. The turnaround time for service request is 48 hrs which is really good. The buildings are old, it must be difficult to keep up with so many service requests.however the staff is doing a great job maintaining it.
10/9/2022
Updated Review
Current Resident 593197
Verified Resident • 2016 - 2022
4.5
8/22/2022
Palm court apartment good to live and stay happily where all the necessary resources are near by this community. All the staff and maintenance team are supportive and timely completes the requests. Thank you.
8/28/2022
1 Bedroom
6 Available Units
1 Bed, 1 Bath | 717 sq. ft.
Contact property for pricing
See Floor Plan Details
2 Bedroom/1 Bath
3 Available Units
2 Beds, 1 Bath | 838 sq. ft.
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See Floor Plan Details
2 Bedroom/2 Bath
3 Available Units
2 Beds, 2 Baths | 952 sq. ft.
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See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 11 reviews)
Noise
4.6
Grounds
4.5
Safety
4.8
Office Staff
4.9
Maintenance
4.4
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
11
Manager’s Review Engagement
Percentage of reviews responded to
81.82%
Manager’s Review Reply Time
Average time to respond to reviews
3.73 days
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