2.9 rating
472 total reviews
(
151 Verified
)
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Current Resident 498251
Resident • 2018 - 2021
1.5
3/15/2021
There is a constant homeless/junkie issue in the building. I have seen them sleeping in the stairway, in the trash shoots and discharges of their stool in the building. Not to mention the dirty leftover food all over the halls/lobby. People constantly smoke in the stairway and shove their cigarette buds into vents, causing the smoke to possibly go through the vents & access your room (what happened in my babys bedroom ! ) No1 knew how to solve the issue, and i had to figure it out. The storage unit is unavailable due to homeless junkies living there and it became a safety issue. There is many more disgusting things going on in & around the building, and i just wanted to share this so that i save a family if i can. If you sign a contract, this corporation will not be considerate of your situation and help you out, so your stuck here until your lease is up. Please share this with any family you know looking to rent . Think twice before you compromise your familys safety. ??
3/19/2021
Current Resident 882608
Verified Resident • 2020 - 2021
3.7
3/12/2021
Multiple safety concerns. Our apartment was broken into, we find transient people on our floor periodically. Past service requests were marked completely when they were not completed. I would recommend due to location and price. I wish there were more amenities like most other apartment complexes in the city.
3/17/2021
Current Resident 878157
Verified Resident • 2019 - 2020
2.3
3/2/2021
Great location. Unfortunately that's all I can say about the Fillmore community. Management take forever to respond, interiors/exteriors look old. Much better value elsewhere. I would not rent from here again. I find homeless people living in my hallways sometimes, and it is VERY loud during the day from noise on the streets.
3/2/2021
Current Resident 878111
Verified Resident • 2019 - 2020
5.0
3/2/2021
Overall it has been a good experience living at The Fillmore Center. It's a great neighborhood and my apartment is always quiet. The Farmers Market on Saturdays is a bonus and I haven't had any bad interactions with neighbors. The staff is friendly and receptive to concerns or apartment issues.
3/2/2021
Current Resident 875906
Verified Resident • 2020
5.0
2/25/2021
It's been great living at the Fillmore Center. I would recommend this community to anyone. The location its great if you work in the city or have a family. Great day cares near by and schools. Or if you're in school or just a working professional the location it's great.
2/26/2021
Updated Review
Current Resident 867789
Verified Resident • 2017 - 2020
5.0
2/24/2021
All the local staff are fantastic. Greystar's national regional policies are anti tenant and anti common sense. I moved the same apartment same building same floor same flor plan and better finishes for half the rent. I asked to forgo the move and stay in the apartment I was in then (1505) The local staff supported but regional said no. Why?
2/26/2021
Current Resident 874503
Verified Resident • 2020
4.7
2/20/2021
So far my experience have been great. Due to COVID restrictions I wasnt able to use the amenities the community provides and its a big bummer. I referred three of my friends to Fillmore center and now they live here as well.
2/22/2021
Current Resident 874488
Verified Resident • 2018 - 2020
4.7
2/20/2021
Location, location, location - a Phoenix raising from its previous manifestation into a luxury apartment complex right-smack in the middle of San Francisco. I lived here in early 2000s and moved back a few years ago and love it. Pacific Heights, Divisidero, Japan Town, the Geary Bus line that zips-into downtown in minutes, the Presidio, the painted ladies of Alamo Square on your doorstep - we eat, breath and #@#% San Francisco in this place.
2/22/2021
Current Resident 873762
Verified Resident • 2012 - 2020
3.8
2/17/2021
I love the Fillmore Center. Ive lived here for 6 years, came back after 2 years, and Im happy to say that Im back home at the Fillmore Center. The convenient location, the amenities and the community in the complex and the surrounding neighborhoods. You truly feel more in the Fillmore.
2/18/2021
Current Resident 868989
Verified Resident • 2020
5.0
2/1/2021
The Fillmore center has provided extraordinary help and patience due to my financial and disability situation. Fillmore center staffing has was it takes to keep and maintain the excellence of this community making my initial move in the best experience ever
2/2/2021
Updated Review
Current Resident 624084
Resident • 2019 - 2021
1.0
1/31/2021
Zero star is well deserves than 1 for the safety of this building. It's such a nightmare!!!!! And the most important thing is they (the Fillmore center) will not be responsible for anything that happened in this community. There's homeless people sleeping in front of apartment's door ,So dangerous and so terrible. I called to courtesy patrol and they answered they know that homeless, he comes to this building usually ??????? They told me if I want to be more secure, I can talk with residential office. Moreover, my room always full of weeds smell when I came back from work in the afternoon as there is a group of people always enter the building, play loudly music and use weed at the staircase. I claimed for so many times but of course, they couldn't solve the problems. So disappointed!!!! So dangerous and unsafe place to live!!!!!! Please be careful!!!!!!!!!!!!
2/3/2021
Current Resident 866183
Verified Resident • 2020
4.0
1/23/2021
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1/25/2021
Current Resident 861212
Verified Resident • 2017 - 2020
2.2
1/9/2021
Id rather be waterboarded at Guantanamo bay for the remainder of my lease term than spend another day in this unit. Too noisy to WFH, neighbors playing electric guitars with amps, glaring TVs, permeating smells of burnt food, etc
1/13/2021
Current Resident 855514
Verified Resident • 2020
4.5
12/20/2020
AMAZING staff, Giovanni has been super helpful with my move and so accommodating. Super beautiful apartment, amazing views, and I love this area. Close to the 38 bus stop, good restaurants, grocery stores, coffee shops, etc. definitely recommend moving here!
12/23/2020
Current Resident 853820
Verified Resident • 2020
4.0
12/15/2020
no need.Your community would like to share your answers to a few questions on Any ratings and comments you provide will be displayed as "Verified Resident" and none of your personal information will be displayed. Completing this page is optional. To proceed without submitting an review, click on "I do not wish to provide an review" at the bottom of the page and press Submit to bypass this portion of the survey.
12/21/2020
Current Resident 845473
Verified Resident • 2020
2.8
11/20/2020
My apartment finishings are beautiful, but the community has many big issues that make it undesirable. The trash processing areas produce disruptive noise all day long (starting at 6am even weekends). The package delivery system is a mess and you WILL lose packages. Flood lights shine into the apartments at night making it hard to darken the room for sleep. Homeless people are often found wandering the inside of the building, and even deficating in the staircases. The hallways often smell like weed. Overall, a lot of unnecessary issues that make life not-so-great.
11/24/2020
Current Resident 843520
Verified Resident • 2020
5.0
11/14/2020
I am so glad I join to live at The Fillmore Center. The staff was attentive to my needs. The process was easy. You will stay close to all the actions near Japan Town. There are many restaurants and grocery markets around. The surrounding is clean.
11/16/2020
Current Resident 230384
Resident • 2020
1.8
10/27/2020
DO NOT RENT HERE. I have been a resident for almost two years and am ending lease early. Things have gone downhill since COVID. I have had 4 packages stolen from their "secure" locker system in just last month. I lost my job in may and they were unwilling to give me any sort of of discount even though I have always paid my rent on time. There are so many better, safer and cheaper options now in SF.
11/4/2020
Current Resident 836275
Verified Resident • 2020
4.5
10/26/2020
Great by now. But I had a package missing at the locker room. There should be more space for lockers. When package goes to the room where you talk to someone go get the pack, there is one guy who is very lazy and never looks for the package consistently.
11/2/2020
Current Resident 836225
Verified Resident • 2018 - 2020
4.8
10/26/2020
Its a pleasure living at Fillmore Center because its a vibrant community with nice people and a positive spirit. People living at Fillmore are welcoming and friendly in general which makes it a positive place to stay. The environment at Fillmore is pleasant and neighbors are friendly towards each other. A few areas could of course be improved such as the readiness for some apartments when you move in as a new tenant, where it wasnt completely cleaned and fixed for the new people moving in. The response time of the Fillmore Center could also be improved slightly but its of course challenging, especially now during the global pandemic. Overall the Fillmore Center its a great community with very nice people!
11/2/2020
Current Resident 835487
Verified Resident • 2020
1.0
10/23/2020
Terrible service, terrible staff, terrible maintenance, homeless people inside the buildings, noise I can continue this list endlessly.. And price is crazy! I do not recommend The Fillmore Center anybody, never!
11/2/2020
Current Resident 833108
Verified Resident • 2020
5.0
10/16/2020
We have been living here for almost 6 months, and we have been nothing but impressed with the staff. That includes everyone from leasing to maintenance. We are very happy to residing here - we feel like we can really rely on the staff to respond to our questions/requests professionally and in a timely manner.
10/20/2020
Current Resident 831400
Verified Resident • 2018 - 2020
2.8
10/12/2020
Over priced and underperforming! Management is lax in resolving issues and weekend staff are the worst! If you call regarding service, expect to leave a few voicemails with no reply. The maintenance team has 1-2 good folks but the rest are lazy and do the absolute minimum and it shows.
10/13/2020
Current Resident 831053
Verified Resident • 2020
2.7
10/11/2020
Dealing with anyone in resident services or leasing is painful, to say the least. The units are nice and of good value once you actually manage to either view, or by a miracle, sign a lease and move in. We love out unit but dread ever having to deal with the staff here.
10/15/2020
Current Resident 829128
Verified Resident • 2020
3.2
10/6/2020
The leasing process is a nightmare, once you pass that it gets better. The lockers room is a total joke, one tiny room for thousand of residents and it is centralized 3 blocks away from my building, so don't even think on order furniture trough amazon. People are crazy dirty, I live in front of a garden and thy throw trash from the windows and smoke in non-smoking areas, I can not keep my window open due to this. The staff that work in the facilities is amazing, the guys from the mail room, the security clerks, the plumbing guys etc.
10/12/2020
The Marina
5 Available Units
Studio, 1 Bath | 479 - 569 sq. ft.
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See Floor Plan Details
The Sunset
5 Available Units
1 Bed, 1 Bath | 663 - 861 sq. ft.
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The Telegraph
5 Available Units
1 Bed, 1 Bath | 540 - 785 sq. ft.
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The Skyline
5 Available Units
2 Beds, 2 Baths | 908 - 932 sq. ft.
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The Heights
2 Available Units
2 Beds, 2 Baths | 989 - 1,067 sq. ft.
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The Golden Gate
2 Beds, 2 Baths | 1,056 sq. ft.
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The Valley
2 Beds, 2 Baths | 987 sq. ft.
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The Garden
1 Available Unit
3 Beds, 2 Baths | 1,141 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
2.8
Grounds
3.5
Safety
3.1
Office Staff
3.3
Maintenance
3.6
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
94.12%
Manager’s Review Reply Time
Average time to respond to reviews
3.82 days
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The Fillmore Center is a 479 - 1,141 sq. ft. apartment in San Francisco in zip code 94115. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Brisbane, Daly City, Belvedere, Colma, Tiburon, Sausalito, South San Francisco, Alameda, Mill Valley, Oakland, Pacifica, San Bruno, and Point Richmond.