The Reserve at Warner Center
A
A
Award Winner
22100 Erwin Street, Woodland Hills, CA 91367

4.0

(717 Reviews & Surveys)
$2,140 - $3,289/mo

Move-In Specials

Apply to select apartments and receive one month FREE on a 12-month lease. Offer valid on approved credit only.

Reviews

4.0 rating

573 total reviews

(

406 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 475598

Resident 2003 - 2004

2.5

6/24/2004

If you want attitude and to pay a lot in rent come here

The management company here has gone through countless turnovers. They are unresponsive and unless you make a federal case out of something that needs to be fixed, they don't care. They make me and other neighbors I've talked to feel like an inconvenience to them. The rents are very high for the apartment amenities that you get. Its a great location, but for the price I wish I would have shopped around more. Plus, suddenly there is a roach problem. Pretty gross. The parking is so close together, my car gets dinged all the time.

    Review Author Icon

    Current Resident 220220

    Resident 2002 - 2004

    2.2

    6/1/2004

    Calling all drug dealers...there are open apts!!

    well, this should be fun. Ive been here 2 1/2 years..I should have moved long ago, but it doesnt seem tobe much better anywhere else. In my 2.5 years, ive lived thru multiple management companies and neighbors. When i first moved here, it seemed to be kinda of an old folks home..but at least it was quiet. The management sucked and nothing got fixed within 2 weeks, but it was quiet. Now, the building is full of drug dealers, porno actors, mean and nasty kids, and some serious whacko's. I have kids and i am afriad for them. I literally had a big time drug dealer living next to me..he had bad --- people banging down his door every night and threatening his life...fights out in the front of the door, fights in the street. The cops finally caught up to this guy, and he was ousteaded...but the management wouldnt do anything about it. It took the cops to get him out and that took 4 months. The parking sucks. Most of it is on the street, and thats minimal. The roaches have taken over my house. Theres very little hot water, so dont shower too long or youll freeze. I had money stolen from my wallet from kids that came into my house to play with my kids. Stupid me didnt think an 11 year old girl had it in her... $90 later, I now know they do. So, if you like quiet, have kids, and are looking for a nice, safe place to live, dont even think of coming here...

      Review Author Icon

      Current Resident 876275

      Resident 2003 - 2004

      1.8

      4/29/2004

      Roaches

      I live here currently and I am tired of the roach infested buildings and staff. <br> <br>The bug problem here is horrible. When you walk into the lobby you can see them running around. I had guests over and while riding up the elevator a roach was crawling up the wall. It was soooo gross. <br> <br>I have lived here a year and this constant change in staff is incredible, they have had 2 managers, 2 assistant managers and countless leasing agents. You don´t want to go to or call the office b/c you don´t know who is there. They had a great manager Sandra who did leave and a couple really friendly girls, Aubry and a girl who worked there a while ago Angela, who are both gone as well. They have an assisant manager, Fanny, who is nice, but is really ------. I feel like I have no one to rely on. Other than that, the staff is rude, they block you car so you can´t get out and won´t get rid of these bugs. <br> <br>The apartments here are really big, but with the increasing rent prices, no one can afford them. Since I moved in the rent has gone up like 60 dollars. <br> <br>I do not recommend this place to anyone.

        Review Author Icon

        Current Resident 788268

        Resident 2002 - 2004

        3.5

        1/6/2004

        Apartments are satisfactoily maintained. Occasional problems in apts since the building is 34 yrs old. Spacious apartments. But need lots of fixing to be done. <br>Management is good.and so are the people who work here. <br>Oflate lots of noise around.I don´t blame the management. Residents should be more involved in keeping this place clean and maintain what managemnet do to keep this place clean. <br>

          Review Author Icon

          scottcatey

          Resident 2003

          2.5

          12/2/2003

          Do Not Move Here

          We have had nothing but problems from mold to multiple water leaks to ants to no air conditioning. Management is horrible. Do not move here.

            Review Author Icon

            Current Resident 474672

            Resident 2003

            2.5

            11/12/2003

            Stay Away!

            I do NOT recommend living here as it is a filthy dirty place - aka: A DUMP. I had roaches in my apartment, the halls are filthy, the grounds are filthy... and yes, it is deceiving from the outside. I do have to say that the office staff is very nice and accomondating, but I would suggest not living here.

              Review Author Icon

              Current Resident 256494

              Resident 2002 - 2003

              1.5

              10/10/2003

              Management exceptionally poor

              In the hottest days of the summer, some management genius decided it was time to replace the "swamp cooler" filters. Needless to say, my unit stopped working. Being on the 4th floor didn´t help either when indoor temperatures reached 95 degrees. It took over 6 days before someone came to fix my unit which had to be "fixed" multiple times after that. <br> <br>With completely incompetant management, there are definitely better places to live. Even if they are a bit more expensive, it still beats this sh!thole

                Review Author Icon

                Current Resident 202244

                Resident 2003

                1.8

                10/1/2003

                Stay away. Worst value for your $$

                This place is a dump. People are vacating in droves. <br> <br>- Management is totally inept. <br>- Maintenance almost non-existent. Complaining does not get results <br>- Air Condition is inadequate. <br>- Asbestos in the structure. <br>- Grounds are filthy and unkempt, except near the Leasing Office. <br>- Buildings are not cleaned. <br>- Ants galore. <br>- Elevators falling apart and broken. <br>- Parking is a big IF - if they can figure out which spots are free. <br>- Security totally compromised - gates are open. Building doors don´t close. <br>- Sewers overflowing. <br>- Stuff floating in the pools. <br>- They are offering rent-controlled tenants $$ to vacate, supposedly because of pending major construction. Probably to raise the rents. <br> <br>Pro: Apartments are slightly bigger than the competition for the same price. <br>

                  Review Author Icon

                  Ivyandgold

                  Resident 2003

                  2.3

                  9/22/2003

                  Dont Move Here!!!

                  I´m sure you read all the reasons why one should not move into this "Apartment Home" And I agree with every last reason. Why? Because I´ve experienced them all. I had very little choice but to move into this complex my job is in walking distance to the renaissance and the Oakwod apartments (Which is the one I wanted) BUT it has a six month waiting list I wish I had known that six mounts ago! <br>BTW when I read some of these posting I wasn´t 100% sure it was true I thought well it may be just a bunch of disgruntle tenants or some bad experiences ha ha ha... <br>BUT TRUST ME ITS TRUE!!! SO PLEASE SAVE YOUR SELF SOME TIME & TROUBLE DON´T MOVE HERE! OR MOVE HERE AND EXPERIENCE IT FOR YOUR SELF! <br> <br>PS: The management team and leasing agents are 99.9% incompetent and may make some mistakes on the offer to lease contract. Now if it is in your favor for example they are asking for less money for the apartment on the offer to lease then what the apartments are going for or they ask you for less money for move in on the offer to lease. Just remember one thing the offer to lease is a contract and its binding THEY CAN NOT BREAK THE OFFER TO LEASE (while you can I think it is within 3 days) tell em tuff luck this is a contract and you have to honor what its written on the offer to lease form. They will try to fight you I´m sure (They tried to fight me on it and failed) but stick to your guns because like I said its is a binding contract and they will loose California law is extremely tenant friendly!! PLEASE PEOPLE KNOW YOUR RIGHTS!!! Go to the library and gets some books on renters/tenants rights if you are going to be renting for other people its the smartest thing you could ever do!

                    Review Author Icon

                    jedir0x

                    Resident 2003

                    1.8

                    8/12/2003

                    Lies, and horrible management

                    I´ve lived here for 2 weeks, and i´m already moving. After moving in i was told that they "messed up on the paper workd and need 800 more dollars to move in". When i said that i already signed papers and wouldn´t have moved in if i knew it was going to be that much more expensive i was called a liar: "I think you noticed the mistake and just hoped we wouldn´t notice it to try and get a deal". Also, the halls smell like cat urin and trash from the trash shutes. There were dirty underwear in the elevator for a week. The pool and fitness center are nice. Parking is a joke. I was given a parking spot and it turned out to be someone else´s parking spot. It took 3 days to get a parking spot... and a horrible one at that. The AC dosn´t work, even with all vents closed except for the room your in... you don´t get cool air. I called about it and NEVER received a return call. When unlocking my door the lock cylinder fell out onto the floor. The counter tops are held up by broken wood. The cabinets are horribly dirty and not painted. Don´t be fooled by everything that they show you on the outside... these apartments are dirty and the management is HORRIBLE.

                      Review Author Icon

                      Current Resident 893205

                      Resident 2003

                      2.0

                      8/11/2003

                      Bad Experience

                      I have lived in this apartment community for a few months but i have been faced by problems i never thought i would face. <br><br><br><br><br>If you are really considering moving to this community please make sure to speak to some of the residents before making your final decision.And please don´t be fooled by appearance because this community looks great from the outside. <br><br><br><br><br>Here are just a few problems that you could face: <br><br><br><br><br>1. There is no central air conditions!! The air conditions have been installed in 1969 when the comunity was built.They work fine when it´s cold but r absolutely inefficient when it´s hot. According to the staff here , they said " you should not expect it to cool the air" when i complained that my condition doesn´t cool the temperature.(at first i thought that there was something wrong with my air condition) <br><br><br><br><br>2.The trash bins are always full and off coarse all the area around it is dirty. By the way the trash bins are located in the open air in the parking lot. <br><br><br><br><br>3.Laundry rooms are very small and have absolutely no source of ventillation.There are no windows there. And even the air condition that are installed in them do not work. (If someone was trapped in one of the laundry rooms he would probably die in no more than an hour from the heat and the lack of oxygen. <br><br><br><br><br>4.I have probably seen more roaches in my apartment than i have ever seen in my life.(N.B i did complain about that and they had my apartment sprayed against pests but it was no use) <br><br><br><br><br>5.The staff here are unresponsive so you would have to wait for a few days OR weeks to have something fixed in your apartment ,in addition of coarse to having to call them many times to have something done. <br><br><br><br><br>6.The community is 35 years old so don´t expect the appliances to work efficiently.

                        Review Author Icon

                        Current Resident 733648

                        Resident 2002 - 2003

                        2.5

                        7/12/2003

                        Not a bang for your buck

                        I lived in a two bedroom apt on the third floor with a roommate...during my six months within this complex, the laundry room facilities did not work, and when reported, tenants were told that it was not the management´s responsibility, people got stuck in the elevators (which more often than not did not work) for up to four hours on end, and the only other way was the stairs...not a concern for myself, but many of the eldery tenants...this complex requires rental ins...but merely for the purpose that the complex will not accept ANY responsibility..staff turn over was high..the only saving grace..the maintenance crew....who were over worked and under recognized...where did our overpriced rent go? In the pockets of others and not for the community.....p.s. did i mention the noise in the apartment (between the elevators, neighbors, and tennis players)..the stadium lighting from the tennis courts that shone straight into your sleepy eyes!...the lack of a reasonable shower size in the master bedroom (barely suitable for a child!)...

                          Floor Plans & Pricing

                          Studio

                          Muscato

                          Studio, 1 Bath | 625 sq. ft.

                          See Floor Plan Details

                          1 Bedroom

                          Riesling Chardonnay

                          1 Bed, 1 Bath | 800 - 880 sq. ft.

                          $2,140 - $2,862

                          See Floor Plan Details

                          2 Bedrooms

                          Syrah Chianti Pinot

                          2 Beds, 2 Baths | 950 - 1,150 sq. ft.

                          $2,485 - $3,289

                          See Floor Plan Details

                          3 Bedrooms

                          Merlot

                          3 Beds, 2 Baths | 1,125 sq. ft.

                          See Floor Plan Details

                          Disclaimer: Special, prices and availabilities subject to change.

                          epIQ Ratings

                          What is epIQ?

                          The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                          epIQ Report Card

                          In partnership with SatisFacts™

                          Community epIQ Grade

                          A
                          A

                          Renter Ratings

                          A-

                          Review Ratings (from 25 reviews)

                          Noise

                          3.9

                          Grounds

                          3.9

                          Safety

                          3.8

                          Office Staff

                          3.7

                          Maintenance

                          4.0

                          Neighborhood

                          4.3

                          Survey Scores (from 144 surveys)

                          Move-In Survey

                          4.7

                          Maintenance & Support Survey

                          4.2

                          Lease Renewal Survey

                          4.1

                          Review Count

                          B+

                          Number of reviews in the past 365 days

                          25

                          Manager’s Review Engagement

                          A+

                          Percentage of reviews responded to

                          96.00%

                          Manager’s Review Reply Time

                          A+

                          Average time to respond to reviews

                          0.72 days

                          Features & Amenities

                          Laundry
                          • Laundry Facilities
                          • Laundry On-Site
                          • Washer/Dryer
                          Parking
                          • Covered Lot
                          • Other
                          • Surface Lot
                          • Covered Parking
                          • Electric Vehicle Charging Stations
                          • Off Street Parking Available
                          Pets
                          • Dogs Allowed
                            Deposit: $400. Rent: $40. Comments: | Restrictions: None
                            Less Info
                            More Info
                          • Cats Allowed
                            Deposit: $400. Rent: $40. Comments: | Restrictions: None
                            Less Info
                            More Info
                          Other
                          • Air Conditioning
                          • BBQ Area with Gas Grills
                          • Balcony
                          • Basketball Court
                          • Bright Open Floor Plan
                          • Business Center and Internet Café with Wi-Fi
                          • Carpet
                          • Cat Friendly
                          • Clubhouse
                          • Community Center
                          • Convenient Access to I-101
                          • Courtyard View
                          • Dishwasher
                          • Disposal
                          • Dog Park
                          • Electric Range
                          • Elevator
                          • Energy Efficient Kitchens
                          • Fitness Center
                          • Fountain
                          • Furnished
                          • Gated Access
                          • Kitchen Pantries
                          • Large Dog Friendly
                          • Microwave
                          • Mirrored Wardrobe Doors
                          • Night Patrol
                          • On-Site Maintenance
                          • On-Site Management
                          • Package Receiving Service
                          • Pickle Ball Court
                          • Plank Flooring
                          • Playground
                          • Pool
                          • Premium Appliances
                          • Premium Cabinetry and Countertops
                          • Private Entry
                          • Short Term Lease Available
                          • Short Term and Corporate Leases Available
                          • Smooth Ceiling
                          • Spa
                          • Storage
                          • Tennis Court
                          • Vinyl Flooring
                          • Walk In Closets
                          Show Less
                          Show More

                          Leasing

                          LIMITED-TIME OFFER: RECEIVE ONE MONTH FREE, WHEN YOU APPLY TODAY! Welcome to The Reserve at Warner Center Apartments in Woodland Hills, CA. Fall in love with our newly renovated homes that offer spacious studio, one, two, and three-bedroom floor plan options. Our upscale apartments feature carpeting, hardwood floors, and mirrored closet doors. Not only will you experience luxury inside your beautifully designed apartment home, but also throughout our pet-friendly community. As a resident of our luxury apartments in Woodland Hills, you'll enjoy access to our amenities, including a resort-style pool, hot tub, 8 built-in gas BBQ grills, a dog park, and a well-manicured picnic area. Situated near the 101 freeway, our Woodland Hills luxury apartments provide easy access to your weekday commutes and weekend outings. We are also conveniently located near Woodland Hills Recreation Center, Westfield Promenade, The Village, and some of the best shopping and dining in Warner Center. At our luxury apartments for rent in Woodland Hills, CA, the spectacular amenities, beautiful community, and ideal location will be met by our helpful team, ensuring your apartment living experience is unparalleled to any other. Contact us today to speak with one of our leasing specialists and discover your new home at The Reserve at Warner Center. Quality Apartment Living in Woodland Hills, CA at it's best! Short and Long Term Corporate Leases Available!
                          Show Less

                          Leasing Options

                            • 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months

                          Office Hours

                          • Sunday: Closed
                          • Monday - Saturday: 09:00 AM - 05:00 PM
                          This community is managed by

                          Jones & Jones Communities

                          A
                          A
                          Communities
                          31

                          Questions & Answers (0)

                          Frequently Asked

                          How is The Reserve at Warner Center Rated?
                          Based on 717 number of votes by renters, The Reserve at Warner Center is currently rated 4 out of 5 stars.
                          How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserve at Warner Center?
                          The Reserve at Warner Center is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                          How effective was the maintenance team when resolving your problem?
                          The Reserve at Warner Center is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                          What are noise levels like at The Reserve at Warner Center?
                          The Reserve at Warner Center is rated 3.9 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                          How safe is The Reserve at Warner Center?
                          The Reserve at Warner Center is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                          How satisfied are residents with the neighborhood?
                          The Reserve at Warner Center is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                          How satisfied are residents with the staff at The Reserve at Warner Center?
                          The Reserve at Warner Center is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                          How often does management engage with reviews?
                          Managers have responded to 96% of their community reviews in the past year.
                          How quickly does management engage with reviews?
                          Managers have replied within 0.72 days to their community reviews in the past year.
                          Who manages The Reserve at Warner Center?
                          Jones & Jones Communities
                          What is the pet policy at The Reserve at Warner Center?
                          Dogs Allowed
                          Deposit: $400
                          Rent: $40
                          Comments: | Restrictions: None
                          Cats Allowed
                          Deposit: $400
                          Rent: $40
                          Comments: | Restrictions: None
                          What types of floor plans are available?
                          1 Bed, 1 Bath
                          2 Beds, 2 Baths
                          3 Beds, 2 Baths
                          Studio, 1 Bath
                          What is the move-in special?
                          Apply to select apartments and receive one month FREE on a 12-month lease. Offer valid on approved credit only.

                          April 2026

                          Sun
                          Mon
                          Tue
                          Wed
                          Thu
                          Fri
                          Sat
                          1
                          2
                          3
                          4
                          5
                          6
                          7
                          8
                          9
                          10
                          11
                          12
                          13
                          14
                          15
                          16
                          17
                          18
                          19
                          20
                          21
                          22
                          23
                          24
                          25
                          26
                          27
                          28
                          29
                          30
                          Beds

                          0

                          Baths

                          0

                          Under New Management

                          Claim your community to update listing information, capture leads, and respond to reviews!

                          The Reserve at Warner Center is a 625 - 1,150 sq. ft. apartment in Woodland Hills in zip code 91367. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,140 - $3,289. Nearby cities include Warner Center, Canoga Park, Topanga, Winnetka, Tarzana, Hidden Hills, Reseda, West Hills, Encino, Chatsworth, Calabasas, Northridge, and Lake Balboa.

                          Amenity

                          Nearby Cities

                          Nearby Neighborhoods

                          Related Searches