Village Creek Apartments
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Award Winner
9052 Vance St, Westminster, CO 80021

3.7

(347 Reviews)

Reviews

3.7 rating

347 total reviews

(

236 Verified

)

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Current Resident 955856

Verified Resident 2021

3.7

10/8/2021

Good. I wish I have washer and dryer in the unit. I wish we have more lighting in the parking lot to minimize car broken in. After all i appreciate all you can do for us to stay safe and be happy here at the complex. Thank you

    Property Manager Response

    10/14/2021

    Thank you for your review. If there's anything we can do for you please feel free to reach out at 303-431-5206 or villagecreekmgr@greystar.com. Village Creek Management
    Review Author Icon

    Current Resident 955494

    Verified Resident 2020 - 2021

    2.3

    10/8/2021

    Overall apartments are nice for the price, amenities are satisfactory. They are not in any way helpful about rent/a lot of added fees especially when rent is late. They give very little time before threatening eviction

      Property Manager Response

      10/14/2021

      The eviction process follows a 30 day demand period, so there is ample time given before you are even sent to the attorney. If you have any questions about this process or there is anything we can do for you please let us know. Village Creek Management
      Review Author Icon

      Current Resident 62644

      Resident 2020 - 2021

      1.0

      10/5/2021

      Formal google review——“ The worst youll get your car broken into car parts stolen and nothing they can do about it?! What a “great” place for your family! Pleas keep searching for a better home. Dosnt even compare too my last apartments man I made a mistake

        Property Manager Response

        10/6/2021

        Good Afternoon, We understand that vehicle theft can be frustrating and empathize with your situation, however we do suggest filing a police report if you haven't already done so. They will be of much more assistance with this type of situation. We held a community meeting last month and were informed that the legal system has made various changes recently that has been contributing to higher occurences of theft. We plan on holding these community meetings on a monthly basis to help keep residents informed. We have also already informed Westminster PD of this and they will adding extra patrol to the area in addition to our courtesy patrol. If you have any questions please feel free to reach out to the leasing office. Village Creek Management
        Review Author Icon

        Current Resident 938987

        Verified Resident 2021

        1.5

        8/13/2021

        2 bikes where stolen from my 2nd floor balcony from individuals who live at this community and work. Dog piss and feces all around community, not a friendly community for children/families with no animals.

          Property Manager Response

          8/17/2021

          Please contact the community to discuss these issues further and if you have not contacted your renter's insurance regarding your bikes, we would suggest filing a claim. Village Creek Management
          Review Author Icon

          Current Resident 936342

          Verified Resident 2021

          5.0

          8/8/2021

          We've enjoyed the time we've spent here so far. I love that Village Creek is tucked away in a little secluded area while still being right in the middle of everything. I love that it's close to everything and even has it's own bus stop. The staff, both office and maintenance are incredibly friendly and helpful! We love our home here.

            Property Manager Response

            9/1/2021

            Thank you for your feedback. We are excited to hear your experience at Village Creek is meeting your expectations. Please let us know what more we can do for you. Thank you Village Creek Apartments
            Review Author Icon

            Current Resident 931025

            Verified Resident 2021

            3.0

            7/24/2021

            The community is alright. The staff are friendly but are severely under-staffed, so things take awhile to get done. The dog park and grounds are covered in dog poop so its hard to walk, the dumpsters for trash are always overflowing, and the washers/dryers are sometimes broken and theres not enough when it comes time to do laundry.

              Review Author Icon

              Current Resident 910553

              Verified Resident 2016 - 2021

              2.5

              6/1/2021

              Your vehicles are not safe here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                Property Manager Response

                6/3/2021

                Good Morning, We'd be happy to discuss the vehicle issues that you are having. As always, we encourage our residents to keep their vehicles locked at all times and to also remove any valuable items. Please feel free to reach out at 303-431-5206 or villagecreek@greystar.com. Village Creek Management
                Review Author Icon

                Current Resident 902942

                Verified Resident 2020 - 2021

                4.2

                5/12/2021

                If you're looking for a solid apartment living experience in Westminster, Colorado, Village Creek Apartments is a definite must-see when it's time to choose your next living space. The floorplans are great and everything is up-to-date across the board. Honestly, I looked all over and this was the best I found for the price and I've enjoyed the year+ I've lived here. Check it out for yourself!

                  Property Manager Response

                  5/13/2021

                  Thank you for the feedback! We're so glad that you've been enjoying your home over the last year. Please let us know if there's anything we can do for you. Village Creek Management
                  Review Author Icon

                  Current Resident 901701

                  Verified Resident 2018 - 2021

                  2.8

                  5/9/2021

                  I loved it here when I first lived in. It has changed a lot since then. I dont feel as safe at night outside. My apartment is mostly nice and I love my patio which makes it even nicer. The Location is perfect!

                    Property Manager Response

                    5/10/2021

                    Thank you for the feedback and we're so glad that you love your apartment and patio area! We'd be happy to discuss your safety concerns further. Please feel free to reach out at 303.431.5206 or villagecreek@greystar.com. Thank you, Village Creek Management
                    Review Author Icon

                    Current Resident 888799

                    Verified Resident 2020 - 2021

                    2.2

                    4/1/2021

                    Other than maintenance and makenzies help - this place is just ----. The complex is so run down and trashy. The layouts are pretty terrible but could be worse. They dont care about peoples safety at all.

                      Property Manager Response

                      4/1/2021

                      Thank you for your feedback. We'd be happy to discuss any issues you have. Please feel free to reach out at 303-431-5206 or villagecreek@greystar.com. Village Creek Management
                      Review Author Icon

                      Current Resident 888052

                      Verified Resident 2021

                      3.8

                      3/27/2021

                      Ease of move in is beyond outstanding. Management is outstanding, maintenance is right up there. Apartments themselves lack amenities when compared to their price. Outside of building needs to be updated.

                        Property Manager Response

                        4/1/2021

                        Thank you for your feedback! If you have any questions please feel free to reach out at 303-431-5206 or villagecreek@greystar.com. Village Creek Management
                        Review Author Icon

                        Current Resident 872438

                        Verified Resident 2018 - 2020

                        1.7

                        2/12/2021

                        Honestly a terrible experience overall. Noise complaints. Crime, ---- everywhere. Mail services were down for over a month. Laundry rooms are unkept. Maintenance is terrible overall. I would never recommend this place to anyone.

                          Property Manager Response

                          2/12/2021

                          Good Afternoon, We'd be happy to discuss the issues that you're having futher. Please contact us at 303-431-5206 or villagecreek@greystar.com Thank you. Village Creek Management
                          Review Author Icon

                          Current Resident 868082

                          Verified Resident 2020

                          4.5

                          1/29/2021

                          All staff I have been in contact with as been friendly, courteous and professional. Phone calls are answered imidiatly and emails are answered the same day or with in 24 hours. Maintenance calls have been addressed with in hours.

                            Property Manager Response

                            2/3/2021

                            Thank you for your feedback; We're glad that you've had a good experience so far! Please let us know if you have any questions or if there's anything else we can do for you. Village Creek Management

                            Updated Review

                            Review Author Icon

                            Current Resident 419744

                            Verified Resident 2017 - 2020

                            3.2

                            1/15/2021

                            Most people that live in the community are very nice and friendly. Staff is okay! kinda pricey for the service. The community has lots of parking which is great! The apartment gym is very nice and usual open.

                              Property Manager Response

                              1/19/2021

                              Thank you for your review. If you have any questions please feel free to reach out to villagecreek@greystar.com or 303-431-5206. Village Creek Management

                              Updated Review

                              Review Author Icon

                              Current Resident 225727

                              Verified Resident 2017 - 2020

                              3.8

                              12/21/2020

                              I enjoy our life here. Just need a few tweeks. It is very nice and do have a sense of commu ity and friendliness. Never had problems with maintenance. Greatful to any assistance received from the management staff.

                                Property Manager Response

                                12/24/2020

                                Thank you for the feedback! Please reach out at villagecreek@greystar.com or 303-432-5206 should you have any questions. Village Creek Management
                                Review Author Icon

                                Current Resident 844530

                                Verified Resident 2020

                                3.2

                                11/17/2020

                                It's alright. They want 201 characters so.........................................................

                                  Property Manager Response

                                  11/18/2020

                                  Thank you for the review. If there is anything you would like to discuss specifically to help us improve your experience please feel free to contact the leasing office. Village Creek Management
                                  Review Author Icon

                                  Current Resident 843679

                                  Verified Resident 2017 - 2020

                                  4.3

                                  11/15/2020

                                  If it weren't for unresolved nuisance neighbor noise, we would consider this place perfect. As it is, we are considering breaking our lease early if we cannot get peace in our home. The staff and community has been great up until recently but nothing has changed with our unacceptably loud neighbors

                                    Property Manager Response

                                    11/16/2020

                                    Thank you for your feedback. Please let us know if we can continue to help regarding the issues with your neighbors. Apartment living can be tricky, but I can assure that we will always do what we can to help. Please contact the leasing office if you would like to discuss further. Village Creek Management
                                    Review Author Icon

                                    Current Resident 839436

                                    Verified Resident 2018 - 2020

                                    2.5

                                    11/3/2020

                                    Rats are a problem. Dumpster areas not maintained, excess junk (couches, mattresses, bedroom furniture) are constantly piled up around the grounds of the community. Management does not address issues in timely manner.

                                      Property Manager Response

                                      11/5/2020

                                      Thank you for the feedback. We have addressed the rats with pest control, but it is a process to fully get rid of them. I have included the Republic Services customer service number. If you notice any areas where they are not picking up trash please feel free to give them a call. We have already addressed this with them as well. If you have any other questions please feel free to contact the leasing office. Republic Services: 303-286-1200 Village Creek Management
                                      Review Author Icon

                                      Current Resident 838120

                                      Verified Resident 2020

                                      4.0

                                      10/31/2020

                                      People don't pick up their dogs droppings and the parking lot is way to dark and I've asked for the lights to be replaced and was told that the owner needs to approve it. I don't understand what the problem is ask the owner especially when it makes the parking lots so dark and unsafe a d gives these damn car thieves and garage thieves the perfect settings to rob us or hurt us.

                                        Property Manager Response

                                        11/5/2020

                                        Thank you for your review. If you notice anyone specific not picking up after their pets please contact the office so we can address this directly. We do stay on top of lighting within the buildings to help alleviate the dark areas, but the pole lights are a bigger project that requires approval, and we are working on this with ownership. Please make sure to always keep your vehicle locked and remove any valuables. We appreciate your cooperation. Village Creek Management

                                        Updated Review

                                        Review Author Icon

                                        Former Resident 216666

                                        Resident 2018 - 2020

                                        1.0

                                        9/29/2020

                                        0/5 stars and nothing more. I have been a tenant since April 2018 and moved out in the middle of August 2020. Originally when we moved in the property was managed by someone else, not GreyStar. I have had the worst experience dealing with the current property management. We never got our $250 security back but instead we're told that we owe an additional $71. I got a lovely email from Stephanie and this is what she wrote, "As you can also see on your final accounting statement, your $250 went towards the $321.97 balance. Because of this, you only owe $71.97. All of the charges and credits are outlined in detail on this statement. Most of your charges are coming from your final utility bill". If added, all my final utility comes out to $91, that's not my largest charge. I left my unit in spotless condition. I had a professional carpet cleaner to clean my carpets. I cleaned the unit from top to bottom and have videos of this. But yet they charged a cleaning fee. A few day's before our move out there were fights happening right outside our window at 2 and 3 in the morning. I looked out and saw a man pull out his ----- and pee all over our neighbors first floor window as if it was a normal place to pee. That same week there were two people sitting on their balcony talking about how they are registered sex offenders as if that's something to brag about. I have a 6 year old child and this upset me that such people were living less than 1000 feet from me. Why did I not call the office you might say? Because the few times I had complaints about noise or any other issue I was told to call the cops. I lost money many times at the laundry place because the machine would be broken with no sign on it and no way to find out until you pay the $1.75 and the error code comes on. During the coronavirus lockdown we never received any emails from management about what they are doing for us as tenants. No email asking how we're dealing and if we can even make rent that month. The signs came up that amenities were closed and that was it. And when the amenities reopened they never clarified the hours. I came to the gym to find it locked and was told that they changed the locks and I have to schedule a session. I got kicked out of the pool at 5 by a very rude security officer. There were no signs saying this new time for pool closure. No email about it either. This is just a few of my issues with Village Creek. I do not think I've ever had such terrible customer service in my life.

                                          Property Manager Response

                                          9/29/2020

                                          Good Afternoon Angelina, We are sorry to hear that you are upset regarding your final move out charges that are outlined in your lease agreement. If you are able to provide a cleaning invoice from a professional company to the office we would be happy to revise your final accounting statement, however this was not previously conveyed during your discussion with management. The charges are based on the condition/pictures taken during your final walk-through. There were several instances of COVID and general community correspondence on the resident portal and in email in an effort to become a more green community, so we apologize if you missed this. Please let us know if you have any other questions or would like to discuss further. Village Creek Management
                                          Review Author Icon

                                          Current Resident 816142

                                          Verified Resident 2020

                                          4.3

                                          9/11/2020

                                          only lived here two weeks, but very pet friendly place even my dog has made friends. Nice community, the apartment is one of the nicest ones we had seen in our price range. Love the park across the street.

                                            Property Manager Response

                                            9/15/2020

                                            Thank you for your feedback! We're so glad that you're enjoying the community and your new home so far. Please let us know if you need anything in the future. Best Regards, Stephanie Tatman, Business Manager

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 782913

                                            Verified Resident 2019 - 2020

                                            4.0

                                            8/28/2020

                                            Front office doesnt give a ---- about how much you pay for electricity, rent, or utilities. As long as they get their check. The maintenance man is a good dude, he does what hes suppose to, the problem is that if you ask the front office for help with energy loss, they just assume its the AC or heat and send a guy out (8 times over the summer) to tell you everything is functional. Meanwhile my windows let out more hot/cold air than a ballon.

                                              Property Manager Response

                                              8/30/2020

                                              Thank you for the feedback. I'm sorry that you feel the office staff hasn't been helpful in this circumstance, however we're not licensed in this area which is why we consult the maintenance team. I would be happy to have someone take a look at the windows to see if we can do something to prevent the air from leaking. Please feel free to reach out to me at 303-431-5206 or villagecreekmgr@greystar.com. Stephanie Tatman, Community Manager
                                              Review Author Icon

                                              Current Resident 791304

                                              Verified Resident 2020

                                              2.8

                                              7/15/2020

                                              Love the layout of this different design. The problem with trash all over is alarming and disappointing. The pool is very small but nice. I have to call maintenance for a bunch of things wrong with the apartment and the problem with the trash all over is unhealthy and I do believe that I have a gas smell in the utility closet, which will be distressed. My neighbors have been very nice and I look forward to getting things moved in as soon as I can get help as I am a single woman who cannot move it by myself.

                                                Property Manager Response

                                                7/16/2020

                                                Thank you for your feedback. We have been working with the trash removal company to help alleviate these issues throughout the community, and appreciate you bringing it to attention. We would be happy to discuss any other issues you've noticed in your apartment. Please feel free to reach out at 303.431.5206. Thank you, Stephanie Tatman, Community Manager
                                                Review Author Icon

                                                Current Resident 785428

                                                Verified Resident 2020

                                                4.8

                                                6/30/2020

                                                I have lived at Village Creek for about a month. I have mountain views from my balcony, and my neighbors and management is friendly! The leasing process was a breeze, and the location is incredibly convenient. My kitty and I are loving it so far!

                                                  Property Manager Response

                                                  7/1/2020

                                                  Thank you for the review! We're so glad that you're enjoying Village Creek so far! Please let us know if we can do anything for you in the future or if you have any questions. Stephanie Tatman, Community Manager
                                                  Review Author Icon

                                                  Current Resident 779345

                                                  Verified Resident 2019 - 2020

                                                  4.7

                                                  6/13/2020

                                                  Its been good. I like this complex. We have so many trees on the property. I just wish we didnt have issues with washer machines and our AC things on the balconies werent so loud. Impossible to enjoy the balcony with this constant noise coming from every neighbor. Also just wanna mention - its NOT smoking free apartment complex. So it wont be a surprise for people like it was for me. Apartment inside are good. Fireplace works excellent. I dont hear my neighbors at all but the floor above is so creaky that It feels like someone is walking in my apartment.

                                                    Property Manager Response

                                                    6/17/2020

                                                    Thank you for your feedback. We are glad to hear you are enjoying our community. Please let us know if there is anything we can do for you. Again thank you for your feedback. Community Manager.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Stratford

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 632 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Britany

                                                    4 Available Units

                                                    1 Bed, 1 Bath | 532 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Yorkshire

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 715 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Brookhill

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 931 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Devonshire

                                                    2 Available Units

                                                    2 Beds, 1 Bath | 758 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

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                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 27 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    27

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.44 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Parking
                                                    • Car Charging Stations
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner and Heat
                                                    • Balcony
                                                    • Bark Park
                                                    • Business Center
                                                    • Cable and Satellite
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Convenient to Walking and Jogging Trails
                                                    • Dishwasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • High End Appliances
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • Near Clubhouse
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Public Transportation
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Sundeck
                                                    • Vaulted Ceilings
                                                    • View
                                                    • Wood Floors
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                                                    Leasing

                                                    Here at Village Creek at Brookhill, we offer comfortable homes in a garden apartment community, managed by a committed staff. Our community offers an array of amenities, each home has good lighting and ample storage. Select homes offer custom features and upgrades are available at lease inception and renewal.While Village Creek at Brookhill offers convenient access to services, recreation, transportation, and employment, our community also provides a landscaped refuge from much of the hustle and bustle of city life. You can enjoy the grounds, the facilities, the activities, and the peace and quiet of your new home. Our staff does everything that it can to make your home feel like home. And our friendly, competent people are here to help.
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
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                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Creek Apartments Rated?
                                                    Based on 347 number of votes by renters, Village Creek Apartments is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Creek Apartments?
                                                    Village Creek Apartments is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Creek Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Creek Apartments?
                                                    Village Creek Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Village Creek Apartments?
                                                    Village Creek Apartments is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Creek Apartments is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Creek Apartments?
                                                    Village Creek Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.44 days to their community reviews in the past year.
                                                    Who manages Village Creek Apartments?
                                                    Greystar
                                                    What is the pet policy at Village Creek Apartments?
                                                    Cats Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Under New Management

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                                                    Village Creek Apartments is a 532 - 931 sq. ft. apartment in Westminster in zip code 80021. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Federal Heights, Northglenn, Thornton, Arvada, Broomfield, Wheat Ridge, Edgewater, Superior, Louisville, Commerce City, Henderson, Denver, and Lakewood.