4.4
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4.4 rating
507 total reviews
(
356 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 587324
Verified Resident • 2016 - 2018
4.8
12/26/2018
Very nice people in office staff is helpful and courtous also maintaince is hard working staff and do their best to help the occupants with their problems and quickly solbe them .security is dilligent and very helpfulwhen called on for help
10/26/2020
Current Resident 584575
Verified Resident • 2017 - 2018
5.0
12/18/2018
Great staff, quiet and clean complex with gated entry. A really nice place to live with a great pool and BBQ area. Dave and Nina will go out of their way to help with any issue b fore and after your move. 5 stars!!!
10/26/2020
Current Resident 579609
Verified Resident • 2017 - 2018
4.2
12/5/2018
Very nice and calm area. Close to basically all the things that you need. The staff members are always very nice and helpful in every situation. Overall the apartments complex and staff members are great and deserve 5 star rating.
10/26/2020
Antonio_O
Resident • 2018
4.8
12/4/2018
Nina and Dave are great human beings, helpful since the first visit up to our moving in. The apartment is very well taken care of, and the community is very quite and accessible. We enjoy living here.
10/26/2020
Current Resident 740303
Resident • 2017 - 2018
5.0
11/26/2018
I've lived here twice now, and have to say it just keeps getting better. Our apartment & the neighborhood is a great fit for us, I love hanging at the pool with my kids. Everything is kept neat & clean.
10/26/2020
Current Resident 572783
Verified Resident • 2018
3.8
11/18/2018
Just moved in a week ago and I'm already in love with this place! My neighbors are so nice and friendly! The gated community is a PLUS. Office staff are so sweet and understanding and accommodating as well.
10/26/2020
Updated Review
Current Resident 650248
Resident • 2018
1.8
11/13/2018
Not at all what we expected. Location is great however other than that DO YOUR RESEARCH if you are thinking about this place. Parking is very limited, unless you pay 25.00 for a reserved spot, buildings are very old, windows/doors need to be replaced. Poor drainage due to debris growing out of gutters. Check your HVAC system prior to move in, check your bathroom fan. Nothing but one maintenance issue after another in our unit. Electrical problems, water heater was replaced, mold on walls needed to be cut out and removed. The entire stairwell in building F had to be removed and replaced due to rotted wood. Other tenants have complained about bugs, our building was tented for termites 2 days after we moved in. Lot of additional fees on top of rent, admin. fee, pest control fee, trash fee, LOOK ELSEWHERE.
10/26/2020
Current Resident 547638
Verified Resident • 2018 - 2020
3.8
4/19/2020
They've renovated the outside but not the inside. The price isn't worth the value. The AC is dry. There is dog crap everywhere. Renovations occured and rent went up to justify new roofs mandated by insurance, new paint, landscaping, and pool accessories.
6/2/2020
Current Resident 546929
Verified Resident • 2018 - 2019
4.3
5/13/2019
Enjoy talking to the office and maintenance staff. Most of the tenants in the complex are friendly also. Kind of a pain right now with all the construction (upgrades) going on but the end result will be great.
10/26/2020
Current Resident 538334
Verified Resident • 2018
4.8
9/5/2018
So far so good. The move is as expected which is great. I have been in the apartment to make an accurate assessment on. This review will be on-going. Though so far everything is fine. The convenience to work, to the interstate is a big factor in selecting and Palms of Clearwater fit the bill.
10/26/2020
Current Resident 982911
Resident • 2018
5.0
8/24/2018
The Management is Friendly. The grounds are well maintain. We hard nice neighbors that are very friendly and kind. I would recommend this to my friends and family. The courtyard is very nice and clean.
10/26/2020
Current Resident 512718
Verified Resident • 2018
4.7
7/12/2018
Office staff (Nina) was very helpful. Had a couple of minor issues, staff took care of when I notified them. Plenty of restaurants and entertainment, parks, etc. close by. Complex well maintained and secure.
10/26/2020
Current Resident 506391
Verified Resident • 2018
4.8
6/28/2018
The people in the office are very nice and very helpful. They are willing to go out of their way to get you to the comforting state of mind. The relationship is strong and noticeable. They always greet you with a smile and conversation.
10/26/2020
Current Resident 504626
Verified Resident • 2018
5.0
6/24/2018
The palms of clearwater is a great place to live the property is kept very nice the office staff is very friendly i and I also like the property is gated so you are much security and me and wife feel safe here
10/26/2020
Current Resident 314706
Resident • 2018
1.8
6/14/2018
We have been doing maintenance request since the day we moved in, the stove didn’t work for example. This is our third month and we had to send already almost ten requests, beside that the apartment is infested with TERMITES, we spoke to the office and after sending lots of emails we were told they were coming yesterday June 13 but the company came and did treated all the apartments except ours, he clearly said we were not on the list so at this point it is obvious that we are not being taken seriously, we kindly asked for a discount on the rent since dealing with this pest is horrible they come out of the walls, we vacuum everyday but they are everywhere and because of this our electric bill is higher, our furniture is real wood too so we will lost that too but it seems the management doesn’t care we were told we are not going to be compensated for that no discounts even if we pay on time and we have been dealing with these bugs for a whole month. To live like this is depressing, this termites appear everywhere even on top of the bed on the pillows so we cannot sleep well, and we can’t turn lights on after 6pm because they start coming out when they see the light. We are very clean and still had to deal with cockroaches that are a nightmare, pest control is supposed to come once a month but only came the first month and never came back.. Another problem is the mold and a leaking on the ceiling that created a huge hole and here in Florida with the rain we had to put a container to collect the water for more than a week, it was repaired but it is pealing again. The bath tub is pealed since day one and we were told that was going to be fixed and it keeps in the same condition. There is a metallic lid on the closet that covers an area and it fell off, it was repaired but still too many headaches and we don’t have where to go. Also you have to be careful because there is dog poop everywhere you walk in the complex unfortunately people don’t pick up.. And It is not safe to leave anything in your car, somebody broke the window of my neighbor’s car and stole her purse it was in the daytime. Every weekend police is here for no reason, gate is usually open after hours people that don’t live here are coming in and out from the streets. Overall the apartments are in really bad condition, I will attach photos. Our mistake was not seeing the reviews first so don’t make the same mistake we did.
10/26/2020
Former Resident 212127
Resident • 2017 - 2018
5.0
6/2/2018
Lived here for 12 months and don't have a single negative thing to say about the place. Great location, pool area is beautiful and the maintenance responses were always quick. David and Nina in the office are some of the nicest people I've ever met! Enjoyed my time here.
10/26/2020
Current Resident 491262
Verified Resident • 2018
5.0
5/22/2018
Nothing but good. I love my apartment. Maintenance is great. Like I'm living my vacation. Great place to retire. I may be here awhile. With all the madness that surrounds Gulf to Bay these apartments are a quiet enclave. You'd never know it was so busy right outside the community. Everything is convenient. Publix, Walmart, all of the major stores are either right here or 10 minutes away.
10/26/2020
Current Resident 485609
Verified Resident • 2018
5.0
5/9/2018
It has been good so far. any problems that have come up have been pretty quickly addressed. the only issue that i have is sometimes it is hard to get a hold of staff through the phone, but maybe email or other methkds are more workable which i havent tried yet.
10/26/2020
Current Resident 476656
Verified Resident • 2016 - 2019
5.0
4/22/2019
A great place to live, quiet and peaceful atmosphere. XOXOXOXXOXOXOXO....................................................................................................................................................................................
10/26/2020
Current Resident 469870
Verified Resident • 2014 - 2018
4.0
3/28/2018
It's a nice community love the office and maintenance staff. David the manager and Nina are always available and extremely helpful. They are very friendly and professional. They always make you feel your concerns matter and they get fixed.
10/26/2020
Current Resident 461918
Verified Resident • 2017 - 2018
4.8
3/7/2018
I live at The palms for almost one year. The community is very well maintained. Beautiful landscape, nice and clean pool and gym. I feel secure living over here. The only thing I don't like is they don't have assigned parking for the residents, you can park your car in any parking space. If you want a assigned parking spot you need to pay $25.00 monthly. I don't pay to have a assigned parking spot because I think that I already pay rent and I shouldn't have to pay to have my parking space. When I come home late at night some times there is no parking space to park your car. You have to drive around the buildings looking for parking space. Another they I had to park my car on a handicap spot thanking the risk to be towed or getting a parking ticket. Luckily I didn't get one.
10/26/2020
Current Resident 453775
Verified Resident • 2016 - 2018
4.7
2/14/2018
I have been very satisfied with this community and management. I feel safe to walk my dogs, and management addresses any issues promptly and professionally. The apartment is clean, a good size, and convenient to any store one might need.
10/26/2020
Current Resident 448994
Verified Resident • 2018
5.0
2/4/2018
Management is super helpful and understood the need to move right away. They made me feel that my daughter would be safe there, and I appreciate there very quick and professionalism with getting the girls right away
10/26/2020
Updated Review
Current Resident 763283
Resident • 2018
5.0
8/21/2018
The staff is fantastic and the community is very beautiful and quiet. I love how close it is to shopping and the beach! ???????????????????????????????????????????????????????????
10/26/2020
Current Resident 438207
Verified Resident • 2017 - 2018
4.7
1/7/2018
Its very lovely... Quiet ..parking kinda sucks. Apt 73 is annoying and management Nina is awesome we love her she helped us get in very quick they worked with us when we was down and out now we have a brighter future love apt.G74
10/26/2020
Mariner
1 Bed, 1 Bath | 560 sq. ft.
$1,336 - $2,236
See Floor Plan Details
Westwind
1 Bed, 1 Bath | 750 sq. ft.
$1,471 - $2,200
See Floor Plan Details
Clipper
2 Beds, 1 Bath | 850 sq. ft.
$1,621 - $2,344
See Floor Plan Details
Schooner
2 Beds, 2 Baths | 1,000 sq. ft.
$1,821 - $2,634
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 26 reviews)
Noise
4.5
Grounds
4.8
Safety
4.6
Office Staff
4.8
Maintenance
4.5
Neighborhood
4.8
Survey Scores (from 112 surveys)
Post-Tour Survey
4.4
Move-In Survey
4.9
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.6
Review Count
Number of reviews in the past 365 days
26
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.69 days
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The Palms of Clearwater is a 560 - 1,000 sq. ft. apartment in Clearwater in zip code 33765. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,336 - $2,634. Nearby cities include Belleair, Safety Harbor, Largo, Dunedin, Clearwater Beach, Belleair Bluffs, Belleair Beach, Oldsmar, Indian Rocks Beach, Pinellas Park, Palm Harbor, Seminole, and Indian Shores.