Carlton Arms of Magnolia Valley
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7212 Carlton Arms Drive , New Port Richey, FL 34653

4.7

(1571 Reviews & Surveys)
$1,205 - $2,127/mo

Reviews

4.7 rating

429 total reviews

(

370 Verified

)

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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baseballfan626

ProspectVisited 2010 - 2012

5.0

11/21/2012

The staff here is really nice. They are always listening to anything that I say and Whenever I have problem they fix it within 24 hours or less. They also do a really great job making sure that the grounds are well kept and everyone is happy.

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    Current Resident 589705

    Resident 2010 - 2012

    1.7

    9/25/2012

    Wow this place has gone to crap new management none of the employee smile. The new security guy has a attude of e super cop on steroids rent raised to high. Just not a nice place anymore

      Review Author Icon

      JoeyCamino

      Resident 2010 - 2012

      5.0

      8/3/2012

      I have been living here for about 2 years and it's great! The staff always have smiles on their faces and are always listening to my corny jokes. The maintenance is great and on top of everything. I wouldn't change a thing.

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        Current Resident 671200

        Resident 2010 - 2012

        2.8

        6/17/2012

        cannot recommend

        I live in a 2 BR and regret moivng here. I think the owners of this complex are in over their heads becaus nothing is maintained and the property manager doesn't seem to know what she's doing. The lawn work is now being done at the crack of dawn, the paint on the back fences and steps are peeling and faded, there are cracked and raised sidewalks all over which is very dangerous. I don't even know if they clean the common areas, I have a huge cobweb over the door in one corner and its been there for weeks. My oven has never worked right because it's so old, the toilets don't work right and either barely flush or get clogged, and my dishwasher leaves everything a greasy mess, I stopped using it after the first months and now wash everything by hand. The neighbors are usually pretty cool and its quiet most times but the whole comples just feels old and ugly and like the owners don't care if they ever replace or fix anything. Cannot recommend.

          Review Author Icon

          Current Resident 302174

          Resident 2012

          1.7

          5/18/2012

          Terrible Complex! The Worst!

          This place is nasty and going downhill fast. They are now cutting the grass at 6:30 IN THE MORNING! Do NOT move here! The new property manager Joanie is the worst, she doesn't care about your concerns and will tell you to your face. Fitness room equipment is broken and has been for months, washers in the laundry room never get fixed, and the appliances in the apartment do not work right. The countertops are bubbling and pulling away from the wall because they're so old, and the place smells like mold. I have never lived in a worse complex and cannot wait to move out.

            Review Author Icon

            lwright87

            Resident 2010 - 2011

            3.7

            9/6/2011

            Nice Place

            Overall, I cannot complain about this apartment complex. The grounds always looked great, the neighbors were relatively quiet, and any issues I had with appliances were fixed in a prompt manner. The only complaint I can make is that the people who work in the front office are a bit strict. Honestly, in comparison to the place I live in now it's fantastic. The place I live in now is quite the Hell hole. I should have never moved out of CAMV.

              Review Author Icon

              BGSmith26

              Resident 2008

              3.0

              8/1/2011

              so-so

              Lived in my one BR apt. from Nov 08 to May 2010. At first I really liked the complex, everything was kept up nicely, security guards were all pretty cool, and the leasing people were nice too. Did not have many problems with maintenance, but their rules and regulations got to be demanding. Only two guest permitted with a resident in pool area's; cannot back into your parking space because it will ruin the lawn; my hamper was stolen out of the laundry room with some clothes in it. If you live on the golf course, expect lots off golf balls flying into your patio/balcony, and you have to pay for any damages caused by fly golf balls. Rent was raised on me twice. Biggest problem for me was pet weight limit. The manager gave me a hard time because my puppy grew out if the 35 pound weight limit. Never got my deposit back because of one stain...the carpet was never replaced before I moved in (you can tell because of the bad "patch" job in the middle of my dinning room). Would recommend this complex for senior citizens, not younger people.

                Review Author Icon

                hollychang123

                Resident 2003

                3.0

                7/27/2011

                Enjoyed living here..

                We have nothing but great things to say about this place, the staff is wonderful we felt very safe living here and lived here for about 8years never had a problem .

                  Review Author Icon

                  Current Resident 572577

                  Resident 2008

                  1.8

                  7/26/2011

                  Outdated Apartments & NOT SAFE..Don't Live here!!!!

                  The cabinets are from the 80's the appliances are from the early 90's the quality of walls and construction is poor and cheap there to strict if you drop a gum rapper they will write you a note and put it on your door, i am serious, dont ever back your car in not even for a second they will knock on your door and force you to fix it, it is ------, a neighbor near by was running drugs out of there apartment, had like five cops here and there was a murder here, everyone in office is rude, they don't EVER give you your deposit back, heard loud bass all hours of the day from my ------ neighbors since the walls are paper thin. I DIDENT FEEL SAFE THERE!!!

                    Review Author Icon

                    Current Resident 805385

                    Resident 2010 - 2011

                    2.8

                    5/23/2011

                    same here...

                    I'm still here and can't wait to get out. Old apartment. Old appliances. Too many rules, can't do much. Been here for 6 months and didn't see anyone using the tennis court yet. Locked up just for the new potential renter to see how nice and clean everything is. Personnel riding in their golf carts and patrolling everything. But they are not security. Not many people are enjoying the outdoors. And forget if you have a pet. You will have another list of rules just for that. It is nice if you are 55 and want the feel of retirement community. Not for the active want to take ride on a bike or walk in the morning or even swim in the pool (have been 2 times and every time have been asked name and where I live).

                      Review Author Icon

                      Current Resident 83577

                      Resident 2010 - 2011

                      3.5

                      3/15/2011

                      Not bad for the price

                      Great price, Great grounds, but poor quality apartments and thin walls. I lived here from Feb 2010-2011. The prices are very good and the grounds are amazing. I used to walk a mile everyday around the apartments. The outsides are really well taken care of and it's really nice especially in the winter. The bad side to these apartments is the noise, the appliances and the rules. The walls and especially the doors are very thin. If you have an apartment and not a town house you will share a hallway for your front door. These doors are extremely thin and you can easily hear your neighbors through them. They are also poorly sealed so all of your AC just flows out. The walls are thin and you can hear your neighbors TVs all the time. Like everyone else says, the appliance are ancient. They are all horribly inefficient and my ac was crazy loud. When it would kick on you couldn't hear the tv at all. Expect to pay an extra $50 on your electric bill. They can't park in a spot in reverse. I can understand weight for a dog but a cat?They are very strict on rules so be careful. Also the gate gets very, very, very annoying. Often times I would get home and see a line of 4-5 cars lined up waiting to get in while one person was being questioned. The apartments are not terrible but you get what you pay for. If you want something cheap and decent this is a good place but if you want peice and quite or quality apartments you might want to look some where else. P.S. I also got my security deposit back which was very nice.

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                        Zoey1012

                        Resident 2010

                        3.3

                        11/4/2010

                        Good and Bad

                        I moved here with my other half in Feb 2010, and i was very impressed when we came to tour the property, office staff was very polite, only had a 250 deposit, and the unit was pretty big for a one bedroom. The grounds are beautiful very well kept, if you ever have a problem they are there within an hour or two to fix it. On the downside the appliances and air conditioner are extremely old. The fridge in my apartment has a manufactures date of 1982 on it. Yes you may save $ on the rent, but even in the months when your electric bill shouldn't be over 100, we have been paying almost 200, and mind you this unit does not have a washer and dyer. My other half and i work 40 hours each so we aren't really home to have a bill that high. The stairs are on the inside, so everytime someone comes home you can hear it. The floors/walls are extremely thin so you can also hear alot of what goes on in your neighbors apartment. They also have alot of ridiculous rules around the complex, for one you cannot back your car up in a space, i had alot of groceries in my trunk once and backed my car up to get them out and i had a nasty note on my windshield stating to not back my car up. They also make you pay to get a key to the gym now which they did not have when we first moved in. Also most of the units do not have washer and dyers so they have a facility with about 10 washers and dryers, and tell you not to use more than two. So it is filled with good and bad. I'm ready for our lease to be up so i can find an apartment with upgrades from this decade.

                          Review Author Icon

                          Current Resident 252242

                          Resident 2010

                          1.0

                          10/26/2010

                          DO NOT MOVE HERE IF YOU HAVE KIDS

                          You will never get your deposit back. They will say they have to replace carpet when all they have to do is clean it. The director Allan is the biggest ----. They cater to 55 and up...if you have kids do not move here...they cn not ride bikes, scooters, draw with chalk, etc. BIGGEST -------S EVER!!! The people who come to fix your stuff steal your stuff! Oh and you can hear the high school noise allll day long!!!

                            Review Author Icon

                            Current Resident 435731

                            Resident 2008 - 2009

                            4.0

                            10/18/2010

                            I lived in Carlton Arms of Magnolia Valley from February 2008-2009 and I loved it. I'm a female in my early 20's, I was looking to move into my first apartment by myself, and was nervous about moving into a complex that wasn't safe. I felt safe walking around this complex at 2 a.m. I did, however, have a problem with my AC unit for the last 4-6 months I was living there and had at least one maintenance call a week. Someone was always sent up right away and the problem was usually temporarily fixed that day. It seemed like none of them could actually permanently fix the problem and they refused to replace the AC unit, which was a huge inconvenience. After I complained about my problems and concerns with my apartment, they offered to move me to a different apartment for the same price as I was paying or a special new resident price, or I could break my lease with no penalty. Most of the maintenance guys were great and there have been times that I left them alone in my apartment without fear of anything being stolen or my cat getting out. Out of my $500 security deposit, I got back $380, which is pretty good considering I had a few minor damages. I don't know how much everyone's rent costs, but I know that mine was extremely reasonably priced (and I did my research) and a few people I know and referred here, same goes for their rent. The appliances are old and the apartments could use some renovating, but all-in-all my experience was a very good one and I would definitely move back there and refer friends, but before signing anything, ask for the maintenance history on the exact apartment you are moving into!!

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                              gwhiz

                              Resident 2007 - 2010

                              2.7

                              2/28/2010

                              Going downhill - don't expect your deposit back

                              Lived there three years. Nice environment and well maintained but saw a general decline in the quality of the complex. More riffraff moving in. Robberies in the complex. Fears of leaving things out on the patios. Vacancies rose, most likely because of the prices being higher than the prevailing area. Don't expect your deposit back. I think one of the ways they're trying to make up for the fact that they're unable to get occupants and letting to riffraff is by using your deposit for refurbished. These clowns claimed carpeting needing to be replaced, the whole "we've got picture" story. What they had was a carpet that could have been cleaned but either their people were too incompetent to clean it or they wanted to refurbish the apartment and figured that an outgoing tenant won't be able to complain. My recommendation: If you're looking at them for a temporary situation, walk away. You can find better. If you're retired and looking to be taken away in an ambulance, don't care about the high rent, don't care about being stiffed on deposits, then stay there.

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                                Current Resident 547191

                                Resident 2003 - 2009

                                4.3

                                11/25/2009

                                Quiet, great maintenance & safe

                                Everything is great there, great maintenance, turn aroundtime is no more than 24hrs and for emergency's 1/h hr to 1 hr turn around time, need to update applicances, they work good, but old, lots of space for the money, rents rarley go up. although i am happy here i always take a look around to see if i can get any better for my money, and i always end up signing another lease for another year, once had really loud neighbors with there bass, but they took care of that, they have 0 tolerance for that so they got kicked out which was good. If you are a person that has a full time job and have to get up early every morning, you will appreciate them being strict with noisy neighbors that dont seem to have a job.

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                                  Current Resident 720967

                                  Resident 2008 - 2009

                                  4.3

                                  3/29/2009

                                  Very Surprised

                                  My husband & I have thoroughly enjoyed our home here. It is very relaxing & scenic..... a vacation at home....... but just recently on a windy day to see litter that is rarely seen in my area.... but it was lying in areas & then also some blowing around from the wind. I was so tempted to go out & pick up the "10" pieces that were.... a soda can & rolled up napkins & tissues & take out drink cups & straws. It seems that some people either clean out their vehicles or stroll through or think if there are staff here that go around & clean up the grounds here..... then why not litter.... none of which my husband or I fit the description of...... but the litter laid there the whole day. Here & there a staff employee drove past & I couldn't wait to see if the clean up person would be coming past. I thought that by the time that would be that the litter wouldn't be visable. Then in the evening there was a heavy rain with more wind.... & so what ever will be noticed. If the litterbugs would refrain from the inconsiderate littering & keep a litter bag in their car or bring their litter in from their vehicles & while in their stroll to carry it home. Keep the grounds here the way it always was before the ones that don't care arrived.

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                                    Current Resident 99258

                                    Resident 2008 - 2009

                                    2.8

                                    1/28/2009

                                    With some sacrifice...

                                    For the area it has decent pricing, very nice up kept grounds, and the security guys are pretty nice. But prepared for 10 yr old appliances, unclean dishes due to hard water and low heat temperatures, and maintenance that will blame the resident for any problems. Our neighbors have been very nice though, and the space we have is very comfortable. Our lease is up in September, and we're looking forward to finding somewhere else with better renovations. Like I said, if you're willing to install that "Pur" filter on your faucet and wash all your dishes by hand, along with the staining in the shower and toilet, then enjoy your place. Just be forewarned that they don't change out their carpet for every new resident who moves in, you might need to deep clean it. We got to find animal hair in every corner of the place when we moved in!

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                                    Current Resident 478994

                                    Resident 2007 - 2008

                                    4.5

                                    5/4/2008

                                    You have to understand a couple of things....

                                    Apartment living is not for everyone. Carlton Arms is nice for this area, and they keep it in great shape. They do screen their tenants and I think this is a good thing. Initially I asked about an apartment and was told there was a waiting list, I came back a few months later and found it easier to get one. I had one bad experience with a high school kid spouting some obscenities out his car window as he drove past me, but I reported it to the office and the kid disappeared shortly thereafter. Apparently he was doing this to quite a few folks in the complex, so they do respond to complaints and attempt to keep things under control. I haven't had any noise issues with other tenants in my building, however the air conditioning unit for a neighbors apartment is right outside my sliding glass door and that noise makes watching TV difficult. Rent is not unreasonable, parking is adequate, two pools (one heated, although not very warm in the winter-they say 80 degrees, but I doubt it.) The garbage pickup is twice a week, and there are raccoons who raid the cans, but the staff does provide bungy cords to secure the lids. I'm amazed at how little I hear of my neighbors, and I am very sensative to noise intrusion. The people I've met have been nice, however I do think there is a woman in the office who could work on her people skills. All in all it's a good value. Security is at the guardhouse at night only, and they patrol the complex at night and make sure people coming in have a sticker. It's minimum security, but it's something. I don't plan on staying here forever, but it's a good place to come home to for awhile.

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                                      Current Resident 84449

                                      Resident 2004 - 2006

                                      2.0

                                      3/26/2008

                                      You're better off on a friend's couch

                                      The grounds look nice, but the management is completely unprofessional and they pocket a lot of people's security deposits, including mine, without a legitimate reason. Also, don't be fooled by the application screening and the fences and the security guard: This place is no safer than anywhere else. In fact, a teacher who lived here was murdered back in 2004 - by a fellow resident. Barry Cohen is suing the complex.

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                                        Current Resident 327211

                                        Resident 2004 - 2007

                                        2.3

                                        8/13/2007

                                        Watch out for the maintenance man

                                        The maintenance man seems to be in your apartment for no apparent reason other than to steal your possessions. He needs to be fired or sent to jail. It seems like you should be notified before he enters your apartment not just come home and find him there and your possessions missing............

                                          Review Author Icon

                                          laurabufkin

                                          Resident 2007

                                          1.2

                                          5/13/2007

                                          the worse apartments ever

                                          the personal is really rude, is only old mean pleople, the apartment i get is falling apart, so far i been here two months and the batrooms, screen door garbash disposal broke,they take forver to come and fix that<br>and yes they are racist im latina and every time that i go to the office they dont want treat with me only with my husband that is american,you can bring any thing to the pool, so if you have kids dont move here,you cant take food, water, cups, floties,that need be out the fences,people is rude, every thing is far for the apartment,and if you dont have a car you are in trouble public transportacion is never in time , or out of rute<br>please dont rent here is the worse place in New port richey

                                            Review Author Icon

                                            Current Resident 706017

                                            Resident 2004 - 2005

                                            4.3

                                            5/10/2007

                                            Highly recommended.

                                            Excellent experience. The nicest complex in NPR in my opinion.

                                              Review Author Icon

                                              Current Resident 748810

                                              Resident 2005 - 2006

                                              4.7

                                              12/10/2006

                                              I have just renewed my lease for another year. This will be my 3rd year at Carlton Arms. Everyone who has been to my apartment loves it.

                                                Review Author Icon

                                                Current Resident 921943

                                                Resident 2003 - 2006

                                                3.2

                                                9/10/2006

                                                no way

                                                I lived here for 3 years until recently. I was due to have my lease renewed. I was turned down and according to them, they don't have to tell me why. I believe it is based on favoritism and whether the executive director, Allen Smith, is sleeping with you or not.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bed, 1 Bath

                                                  $1,205

                                                  See Floor Plan Details

                                                  1 Bed, 1.5 Baths

                                                  $2,127

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Beds, 2 Baths

                                                  $1,327

                                                  See Floor Plan Details

                                                  2 Beds, 2.5 Baths

                                                  $1,489

                                                  See Floor Plan Details

                                                  2 Beds, 1.5 Baths

                                                  $2,032

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

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                                                  Community epIQ Grade

                                                  A+
                                                  A+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 115 reviews)

                                                  Noise

                                                  4.8

                                                  Grounds

                                                  4.8

                                                  Safety

                                                  4.8

                                                  Office Staff

                                                  4.9

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores (from 1142 surveys)

                                                  Post-Tour Survey

                                                  4.7

                                                  Move-In Survey

                                                  4.8

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  4.7

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  115

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.74 days

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Parking
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                  Other
                                                  • Air Conditioning
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Large Dog Friendly
                                                  • On-site Personnel
                                                  • Pool/Hot Tub
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                                                  This community is managed by

                                                  The Mahaffey Company

                                                  A+
                                                  A+
                                                  Communities
                                                  13

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  How is Carlton Arms of Magnolia Valley Rated?
                                                  Based on 1571 number of votes by renters, Carlton Arms of Magnolia Valley is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Carlton Arms of Magnolia Valley?
                                                  Carlton Arms of Magnolia Valley is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Carlton Arms of Magnolia Valley is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Carlton Arms of Magnolia Valley?
                                                  Carlton Arms of Magnolia Valley is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Carlton Arms of Magnolia Valley?
                                                  Carlton Arms of Magnolia Valley is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Carlton Arms of Magnolia Valley is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Carlton Arms of Magnolia Valley?
                                                  Carlton Arms of Magnolia Valley is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.74 days to their community reviews in the past year.
                                                  Who manages Carlton Arms of Magnolia Valley?
                                                  The Mahaffey Company
                                                  What is the pet policy at Carlton Arms of Magnolia Valley?
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths

                                                  Contact Property

                                                  Carlton Arms of Magnolia Valley

                                                  April 2026

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                                                  Carlton Arms of Magnolia Valley is an apartment in New Port Richey in zip code 34653. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,205 - $2,127. Nearby cities include Trinity, Port Richey, Holiday, Tarpon Springs, Hudson, Palm Harbor, Land O' Lakes, Oldsmar, Land O Lakes, Dunedin, Lutz, Safety Harbor, and Spring Hill.