4.7
4.7 rating
429 total reviews
(
370 Verified
)
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Summarized by generative AI from text of customer reviews
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Prospective Resident 1251688
Verified Prospect • Visited 2024
5.0
5/17/2024
I loved it when we toured this property. I would really love to move here. I would love for the property to be my next home for years to come. I know there's a waitlist but I hope something will come up sooner than later for me.
5/20/2024
Current Resident 1251605
Verified Resident • 2023 - 2024
5.0
5/16/2024
After a time on the waitlist, we were able to move in. Office staff was very accommodating, friendly and awesome to work with. Living here is so awesome..... So quiet, peaceful and everyone is super friendly!-
5/20/2024
Current Resident 1251568
Verified Resident • 2021 - 2024
5.0
5/16/2024
Carlton Arms is a nice community to live. Their office has excellent, professional, and friendly staff. The maintenance staff are corteous and work orders are performed quickly. Beautiful nature scenes all over the community. Safe and secure environment.
5/16/2024
Current Resident 1251515
Verified Resident • 2019 - 2024
4.5
5/16/2024
I enjoy the complex. It is well maintained. Anytime I have needed something repaired, they respond very quickly and get things done efficiently. The staff is friendly and helpful. They have Xmas party for residents, recently had continental breakfast including mimosas as well.
5/16/2024
Current Resident 1251500
Verified Resident • 2019 - 2024
5.0
5/16/2024
Well maintained, friendly atmosphere, plentiful amenities, friendly staff, pet friendly, on site timely maintenance staff, really a well rounded, safe(maned security gate),affordable place to call home.
5/16/2024
Current Resident 1250934
Verified Resident • 2024
5.0
5/13/2024
The feeling of being safe was a top priority in my search. Upon entering the premises was a game changer and having a tour I knew I would not have to look any further. The beauty of the grounds, neighbors who came and introduced themselves to me shows they are glad to be here and so am I
5/13/2024
Current Resident 1249377
Verified Resident • 2007 - 2024
3.7
5/6/2024
I am happy with the service, but I preferred when we received a yellow slip telling us the work had been completed. I am disappointed with the extra charges that I am receiving in addition to the increases in rent. I enjoyed the park-like setting of the grounds.
5/7/2024
Current Resident 1249273
Verified Resident • 2006 - 2024
5.0
5/6/2024
We love living here we feel safe. Great staff and maintenance. I just wish they had Bingo once a week that would be great. The grounds are keep very clean. I hope I am right with our original move in date. I know this recent lease signed brought us to 18 years. My God does time fly. Have a great day. Thanks, Donna
5/7/2024
Current Resident 1249009
Verified Resident • 2024
3.8
5/5/2024
Transferred to different apartment in the complex and things are not how they were years ago with inspections of the unit before moving in alot of things needed cleaning and a list of items needing repairs/maintenance.
5/6/2024
Current Resident 1244034
Verified Resident • 2022 - 2024
4.8
4/13/2024
Very quiet and beautiful outdoor. Safe and clean. I have been living here for almost 3 years now. It is a peaceful place. The staff is always ready to help. Highly recommend. There are 2 beautiful pools that are kept clean with a beautiful view from the lake.
4/15/2024
Updated Review
Current Resident 1241066
Verified Resident • 2020 - 2024
5.0
4/11/2024
Living at Carlton Arms Magnolia Valley has been great! Beautifully kept grounds and 24/7 guard house is a great sense of security. Living here is easy! We recently got new floors in kitchen and both bathrooms!
4/11/2024
Current Resident 1243377
Verified Resident • 2021 - 2024
5.0
4/11/2024
The community is clean and quiet with beautiful views! Staff is pleasant to work with and maintenance is on top of things. I like that garbage pickup is valet and our mailboxes are inside the entrance to each apartment building (I think it's different for townhouses, but still close proximity). Honestly, the square footage of each home compared to the monthly price is cheaper than renting a home or getting a mortgage and I have more space than if I had rented a house.
4/11/2024
Current Resident 1242058
Verified Resident • 2017 - 2024
5.0
4/7/2024
My husband and I have had a great experience here. I love the way everything is very well maintained. We feel very safe here as well. Staff is always helpful to us when we call with any questions. We appreciate all your staff.
4/8/2024
Current Resident 1241099
Verified Resident • 2023 - 2024
4.8
4/4/2024
from office staff to workers all very polite and any problems are address quickly grounds keep vey nice feel very safe here and comfortable enjoy the gym and pools always clean look forward to many years here
4/5/2024
Current Resident 1240168
Verified Resident • 2020 - 2024
4.8
4/1/2024
I enjoy having outdoor space at my townhouse. The prices are very good compared to other apartments in the area with the same ammenities and space. It is nice that there are so many floor plans to pick from.
4/2/2024
Current Resident 1238969
Verified Resident • 2020 - 2024
4.2
3/28/2024
The quality of individuals they've let in this neighborhood has been concerning. Management has decided not to renew or lease simply because we have three children. Despite those things, we truly loved the amenities offered the pool, the pickle ball court, the basketball court and the gym. MAINTENANCE was always quick to respond to any concerns in the office staff, despite discriminating against us because of our kids. They were pleasant when we had any other concerns. Overall I would give this community a 3 1/2 out of five. Simply because of the quality of people that have moved in and discriminating against us for having three children. They should also be a limit on how many vehicles each household could have and enforce the no commercial vehicles parked on property.
4/1/2024
Current Resident 1238134
Verified Resident • 2000 - 2024
5.0
3/25/2024
I have lived here for 24 years and that should say it all. The community is friendly, the office personnel are great and Maintenace is top quality. The common area are well cared for and itis very beautiful here, fresh flowers and beautiful trees, A heated swimming pool is another plus. The lakes are serene and peaceful. I love living here.
3/25/2024
Current Resident 1237094
Verified Resident • 2015 - 2024
4.8
3/21/2024
The complex is very clean, updated outside and with new roofs and painting. Repairs are done quickly and the office staff is very nice. The pools have new furniture, brand new full size basketball court, pickleball court, tennis courts, swing sets and nicely equipped gym.
3/22/2024
Current Resident 1236205
Verified Resident • 2024
5.0
3/18/2024
Just moved in. Everyone of staff helpfull and also neighbors are friendly and helpful. We are loving our new home, it is perfect for the two of us. The staff went out of their way getting the keys to us in time for deliveries.
3/19/2024
Current Resident 1236026
Verified Resident • 2022 - 2024
5.0
3/18/2024
Excellent staff at Carlton Arms. Very quick to respond and very friendly. The guys at the gate are so wonderful and friendly when we come in. Safe environment for the children and I love the updates they are doing.
3/18/2024
Current Resident 1236007
Verified Resident • 2023 - 2024
5.0
3/18/2024
I absolutely love it here, the staff is so amazing and very helpful. The office staff made moving in so easy and stress free and are always there to answer any questions. The neighborhood is so quiet and everyone is so nice.
3/18/2024
Prospective Resident 1235084
Verified Prospect • Visited 2024
5.0
3/14/2024
Carlton Arms is a beautiful and serene community. The staff is friendly, welcoming and very helpful. I'm hoping to become a resident as their apartments are also beautiful. I really can't wait to move
3/14/2024
Current Resident 1234018
Verified Resident • 2022 - 2024
5.0
3/11/2024
I love living here its peaceful and quiet. No issues at all. The only complaint I have is the washers.And dryers there are not enough of them for all of the tenants. And a lot of them stayed broken for a long period the time
3/11/2024
Current Resident 1233388
Verified Resident • 2022 - 2024
4.8
3/9/2024
Have lived for over 30 years. Feels like home. Have adjusted to downsizing to a 1 bedroom and really like my apartment. Hoping the rent doesn't keep escalating for us senior renters. Safe, clean, fast maintenance, nice office staff, maintenance and security.
3/11/2024
Prospective Resident 1232838
Verified Prospect • Visited 2024
4.3
3/7/2024
Tour was guided by Monica, she is very knowledgeable and personable. Viewed three different types of units all very well maintained and clean. The grounds are clean, well maintained, and seem very secure. Wait list is long for this community, but is understandable based off the value you get for such a nice and secure complex.
3/8/2024
1 Bed, 1 Bath
$1,205
See Floor Plan Details
1 Bed, 1.5 Baths
$2,127
See Floor Plan Details
2 Beds, 2 Baths
$1,327
See Floor Plan Details
2 Beds, 2.5 Baths
$1,489
See Floor Plan Details
2 Beds, 1.5 Baths
$2,032
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 115 reviews)
Noise
4.8
Grounds
4.8
Safety
4.8
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.8
Survey Scores (from 1142 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.8
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.7
Review Count
Number of reviews in the past 365 days
115
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.74 days
Carlton Arms of Magnolia Valley
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Carlton Arms of Magnolia Valley is an apartment in New Port Richey in zip code 34653. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,205 - $2,127. Nearby cities include Trinity, Port Richey, Holiday, Tarpon Springs, Hudson, Palm Harbor, Land O' Lakes, Oldsmar, Land O Lakes, Dunedin, Lutz, Safety Harbor, and Spring Hill.