B
B
Award Winner
350 24th St. NW , Winter Haven, FL 33880

3.6

(298 Reviews)
$999 - $1,549/mo

Move-In Specials

1 Month Free - $600 Look and Lease Special

Reviews

3.6 rating

298 total reviews

(

144 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 507855

Verified Resident 2017 - 2026

4.8

3/31/2026

Very quiet place close to shopping staff is great help you with any problems you may have maintenance is very friendly and prompt .your close yet far enough away from tourist attraction without having to deal with the crowds rent could be cheaper but with today's economy there seems to be no other cheaper option pay the same if not more .

    Updated Review

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    Current Resident 1305003

    Verified Resident 2022 - 2026

    1.8

    3/23/2026

    I do love living here. It just seems as if the lease guidelines only applies when they want to use it to benefit them. They can use it for when they want to enter your apartment, but they don't follow it when you have an issues that goes against the lease.

      Review Author Icon

      beisenhart09@icloud.com

      Resident 2026

      4.7

      2/10/2026

      Welcome home review!

      I recently moved into Haven at Deer Lake, and it was one of the easiest transitions I’ve ever had. The women in the front office truly made the experience exceptional. Everyone was humble, extremely efficient, and always timely with communication. Their professionalism and kindness made the entire move-in process smooth and stress-free. I couldn’t have asked for a better experience.

        Updated Review

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        Current Resident 1294199

        Verified Resident 2024 - 2026

        1.8

        2/1/2026

        I wouldn't recommend this property to anyone who is looking for longevity. If you're doing a one year, even 6 months that is fine. The worst experience I've ever had in all my years of renting. By far, the worst management and even maintenance, the supervisor specifically. Unprofessional, incompetent and utterly rude. It's been two years and I've lost sleep, elevated my stress. It's been the worst place they should cut their prices in half to reflect the true value of the community.

          Review Author Icon

          Current Resident 1398831

          Verified Resident 2024 - 2026

          3.5

          1/16/2026

          Great amenities, friendly staff, quiet area, yet apartment units seem to have structural issues, and while the maintenance staff is friendly and quick to repair issues, the repairs aren't always proper and usually just a temporary or cosmetic fix.

            Updated Review

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            Current Resident 1252204

            Verified Resident 2025

            3.7

            12/17/2025

            I lived here before for 5 years and recently returned after being away for only 3 months. I came back because the apartments are clean and well maintained. If there are any issues they are dealt with immediately. And, the current staff are very accommadating and friendly.

              Review Author Icon

              Current Resident 333677

              Resident 2025

              4.7

              11/4/2025

              A great place to live

              The area is great, and the staff are incredible. Really a great place to live. There are plenty of amenities, to include two pools, pickleball courts, and a dock to watch the sunset. This is a very quiet area.

                Property Manager Response

                11/5/2025

                Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the community, the amenities, and the peaceful surroundings. Our team works hard to make sure our residents feel at home, and it means a lot to know you're having a great experience. If there's ever anything you need, please don't hesitate to reach out; we're always here to help! Warmly, Haven at Lake Deer Team
                Review Author Icon

                Current Resident 1373011

                Verified Resident 2025

                3.8

                9/28/2025

                I am in love with my apartment! This is where I want to live for years to come. The only thing that would make this complex better was if the maintenance team was better. I've had nothing but problems getting them to show up and fix whatever I put in a work order for. Aside from that, I love it here!

                  Property Manager Response

                  9/29/2025

                  Thank you for taking the time to give us your review. We will look into our process and see how we can make it more efficient.
                  Review Author Icon

                  Current Resident 1364293

                  Verified Resident 2023 - 2025

                  2.7

                  9/1/2025

                  Pretty bad so far constant wasp infestations , Very high rent and bad build quality everything breaks. lackluster management with a slow response time to matinence requests I've lived here almost 3 years things are not improving it just keeps going downhill with higher rent every year.

                  Property Manager Response

                  9/2/2025

                  thank you for your review. We are striving to give our residents the best living experience possible. We will take your response into consideration and hope to make your experience better.
                  Review Author Icon

                  Current Resident 1363076

                  Verified Resident 2025

                  4.0

                  8/27/2025

                  Was very dissatisfied when moving in. Nothing was ready, Apartment was not completely. Didn't know that your rent goes up and down each month. The mail boxes needs to be updated they charge you to use the trash dumpster. SMH

                    Property Manager Response

                    8/28/2025

                    We are sorry that you are dissatisfied. We work hard to make sure that all move ins are complete and that you feel at home here. We will review our procedures to see how we can do better.

                    Updated Review

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                    Current Resident 493812

                    Verified Resident 2020 - 2025

                    2.0

                    8/25/2025

                    It has not been good. There has not been a time I have called the office and actually talked with a representative. I always get a voicemail message. The parking lot is horrible! Every time it rains half of the lot floods and remains that way for days. Thus reducing the spaces available unless you want to rent a charter boat to get to your car. Then there is the rampant drug usage. I'm tired of coming home from work and my apartment smelling like a Snoop Dog concert. The pool is also an issue. It might as well be a public pool because it's constantly filled with people who are not residents, but nothing is done about it. The laundry rooms, when functioning correctly, are extremely dirty and poorly maintained. Most recently, the water was shut off for maintenance reasons but no notification was sent out. So I come home from the gym and no water to shower. Ridiculous. The facility is overall getting worse in regard to maintenance and security and is extremely overpriced. Luckily my lease ends soon and I will be leaving this poorly maintained residence.

                      Property Manager Response

                      8/27/2025

                      I do apologize for your experience. We are doing our best to make sure that you enjoy your living experience. Please reach out to me and we can discuss how to turn your experience around.

                      Updated Review

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                      Current Resident 1283104

                      Verified Resident 2024 - 2025

                      3.0

                      8/19/2025

                      I was ok with the property what I am NOT ok is their employee ------------, who interfered with my relationship and having romantic desires with my boyfriend and being unprofessional. So be aware of her actions she may just invite your husband or boyfriend over for dinner. The other issue is the prior maintenance failed to fix things in a timely manner there's gutter issues or water will enter your apartment,

                      Review Author Icon

                      Current Resident 1359420

                      Verified Resident 2021 - 2025

                      3.5

                      8/16/2025

                      I've been here many years and I've had our moments that is a very quiet place I enjoy my neighbors and the quiet. I like the ease of going to local stores. I enjoy the neighor and friendliness of resident around me.

                        Property Manager Response

                        8/18/2025

                        Thank you for taking the time to give us a review! We are happy that you have enjoyed making memories here at Haven and thank you for being the best part of what we do!
                        Review Author Icon

                        Current Resident 1355773

                        Verified Resident 2017 - 2025

                        4.0

                        8/6/2025

                        My experience has been great.I have been here for quite some time and I can tell you they have a nice big lake for you to sit on.This place has a gym if you like to get your fitness on and for the swimmers they have got the two pools in which are very nice.Apartments are nice!Office Staff is very nice and very supportive!!

                          Property Manager Response

                          8/6/2025

                          Thank you so much for the glowing review! We are happy to have you and hope that you continue to make great memories here at Haven at Lake Deer!
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                          Current Resident 74395

                          Resident 2025

                          4.5

                          7/30/2025

                          My experience at Haven at Lake Deer

                          I want to express my sincere appreciation for the outstanding service provided by Margie Lopez throughout the entire process. From the very beginning, Margie was helpful, professional, and genuinely invested in making sure everything went smoothly. She answered all our questions promptly, guided us through the application process, and ensured we had everything we needed to secure the apartment. Thanks to her support and dedication, moving into our new home was a pleasant and stress-free experience. Thank you again, Margie, for your excellent customer service and for going above and beyond! The property is well maintained and the apartment is overall nice. My only issue is the hallway to the apartment need to be washed.

                          Property Manager Response

                          7/30/2025

                          We are extremely excited for you to be part of the Haven at Lake Deer family! Thank you for the kind words about Margie, she is a great asset!
                          Review Author Icon

                          Current Resident 1343941

                          Verified Resident 2025

                          2.2

                          6/18/2025

                          The community is over priced and office staff is so nonchalant about property issues. When I moved in the apartment it had roaches the office was aware I went to the pesticide place and spent $60 for supplies to killed the roaches . The apartment is roaches free (you're welcome) yet I'm being charged every month office staff refuses to remove monthly charges for pesticide control

                            Property Manager Response

                            6/18/2025

                            We do apologize for this issue. We do have pest control that is on property every Monday. If you need pest control you can call the office to be put on the list for that week. Please let us know how we can assist in the future.
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                            Current Resident 1343409

                            Verified Resident 2024 - 2025

                            4.8

                            6/16/2025

                            I've had a great experience here so far. Love the office staff, management, maintenance, and all are awesome. Anything I've needed was taken care of and in a timely fashion, I live here with my children and they live it to! Nice park for the kids, pool is close by out apartment and there are 2. Tennis court's, nice lake with a dock and in side laundry if needed.

                              Property Manager Response

                              6/16/2025

                              Thank you for the great review! I'm happy that our team has been helpful. We wish you a great time here at Haven at Lake Deer.
                              Review Author Icon

                              Current Resident 1342694

                              Verified Resident 2024 - 2025

                              2.0

                              6/13/2025

                              Horrible, renters beware. My apartment floods, complained for the last six months, tried to fix it, now waiting on a door frame, so I get water, bugs, lizards in my place. My door does not close properly, I put a chair in front of it at night. Strong weed smell and I love the hair extensions floating in the pool and the fire hydrant in my area is not working

                              Property Manager Response

                              6/16/2025

                              We are sorry that you have had a bad experience that is never our intention. We will make sure that your issues are taken care of immediately.
                              Review Author Icon

                              Current Resident 1334275

                              Verified Resident 2024 - 2025

                              4.8

                              5/5/2025

                              I have had a great experience with living here. It's pretty quiet, maintained well, and maintenance is really on top of things when I have a request. It's cost efficient living here and I enjoy the pool and dogs park for my dog. I would recommend it to others and may possibly extend my lease or look to get into a larger apartment here.

                                Property Manager Response

                                5/6/2025

                                Thank you for the great review! Thak you for being the best part of Haven at Lake Deer!
                                Review Author Icon

                                Current Resident 1332429

                                Verified Resident 2024 - 2025

                                5.0

                                4/27/2025

                                No problem, I like it fine. I especially like the fact that I'm on the bottom apartment, and because I don't work, as my stroke, I sit out quite bit. Some people wave to me, and I wave back, especially many of the workers and employees.

                                  Property Manager Response

                                  4/28/2025

                                  Thank you for taking the time to give us a great review! We are happy to have you as a part of the Haven at Lake Deer family!
                                  Review Author Icon

                                  Current Resident 1326488

                                  Verified Resident 2024 - 2025

                                  3.8

                                  4/2/2025

                                  It is very quiet.Units upgraded and clean, no bugs.The price of rent is very good. Office rarely answers the phone. Maintenance can be slow fixing stuff, too many dogs off leash, despite complaints...

                                  Property Manager Response

                                  7/17/2025

                                  Thank you for taking the time to leave a review. We appreciate you being the best part of Haven at Lake Deer! and your apt is really cute :-)
                                  Review Author Icon

                                  Current Resident 1325620

                                  Verified Resident 2023 - 2025

                                  1.5

                                  3/28/2025

                                  Not at all happy with the apartment. Last year in 2024 my window started leaking. I was told it needed to be replaced and was assured that would have quickly. I renewed my lease with my window taped shut at the start of hurricane season. It was then caulked shut shortly before hurricanes Helene and Milton. Caulking a window shut when it is the only way to exit the room in case of an emergency is also a violation of fire code. After three times where I was told by maintenance that Joao would come out and replace the window and Josie then failed to come out and replace the window - I was told by Philip the maintenance manager that they were switching to a different third party company to get the window taken care of and that I would receive a credit on my rent since it was nearly a year of having a broken window. I never receive the credit and two weeks ago josko came out to replace the window. Not only did they damage several items of mine, they left paint on the carpet and covered the room in saw dust and drywall. Despite submitting numerous complaints to the leasing office through email and google reviews, no one has reached out to me about these issues. Additionally josko communicated to Philip right outside my door that an item of mine was broken and he never followed up or offered to try to do anything to make it right.

                                    Review Author Icon

                                    Current Resident 1313910

                                    Verified Resident 2024 - 2025

                                    3.5

                                    1/31/2025

                                    I have been waiting since mid August of 2024 to have the windows replaced in master bedroom. as of today NOTHING!!!. Twice in November & December someone has come & measure the windows. Still NOTHING! Since nothing has been done I am going to send an email to the Ram VP. Maybe this get some action!

                                      Property Manager Response

                                      2/5/2025

                                      We sincerely apologize for the delay. We have had two different vendors out to try to replace this window. It is our top priority to get the window replaced.
                                      Review Author Icon

                                      Current Resident 1311466

                                      Verified Resident 2024 - 2025

                                      5.0

                                      1/20/2025

                                      Mi experiencia ha sido la mejor estoy muy satisfecho con los servicios y me siento super bien en el lugar las condiciones del apartamento excelentes el personal todos son muy profesionales y cumplen sus funciones con rapidez

                                      Property Manager Response

                                      1/21/2025

                                      Gracias por tomarse el tiempo para brindarnos una excelente rese a! Nos alegra mucho que est feliz en Haven at Lake Deer. Adem s, gracias por sus amables palabras sobre nuestro equipo y esperamos poder ayudarle en el futuro.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1186702

                                      Verified Resident 2023 - 2025

                                      4.5

                                      1/7/2025

                                      Very nice the noise level is very high from upstairs. No issues with my Still need more handicap parking none up front. And very little parking in late evening because of people who don't live here.

                                        Property Manager Response

                                        1/8/2025

                                        Thank you for taking the time to bring the parking issue to our attention. We are working on a solution. Thank you for choosing Haven at Lake Deer as your home!

                                        Floor Plans & Pricing

                                        Studio

                                        Studio

                                        Studio, 1 Bath | 450 sq. ft.

                                        $999 - $1,099

                                        See Floor Plan Details

                                        1 Bedroom

                                        1 Bedroom

                                        1 Bed, 1 Bath | 636 sq. ft.

                                        $1,299

                                        See Floor Plan Details

                                        2 Bedrooms

                                        2 Bedroom

                                        2 Beds, 2 Baths | 871 sq. ft.

                                        $1,349 - $1,549

                                        See Floor Plan Details

                                        Disclaimer: Special, prices and availabilities subject to change.

                                        epIQ Ratings

                                        What is epIQ?

                                        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                        epIQ Report Card

                                        In partnership with SatisFacts™

                                        Community epIQ Grade

                                        B
                                        B

                                        Renter Ratings

                                        B

                                        Review Ratings (from 21 reviews)

                                        Noise

                                        3.8

                                        Grounds

                                        3.7

                                        Safety

                                        3.2

                                        Office Staff

                                        3.3

                                        Maintenance

                                        3.2

                                        Neighborhood

                                        4.3

                                        Survey Scores N/A

                                        Review Count

                                        A-

                                        Number of reviews in the past 365 days

                                        21

                                        Manager’s Review Engagement

                                        B

                                        Percentage of reviews responded to

                                        66.67%

                                        Manager’s Review Reply Time

                                        C+

                                        Average time to respond to reviews

                                        30.29 days

                                        Features & Amenities

                                        Laundry
                                        • Laundry Facilities
                                        • Washer/Dryer Connections
                                        Parking
                                        • None
                                        • Parking
                                        Pets
                                        • Dogs Allowed
                                          Rent: $25. Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                          Less Info
                                          More Info
                                        • Cats Allowed
                                          Rent: $25. Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                          Less Info
                                          More Info
                                        Other
                                        • Balcony or Patio
                                        • Carpet
                                        • Cat Friendly
                                        • Clubhouse
                                        • Community Center
                                        • Convenient to Public Transportation
                                        • Dishwasher
                                        • Dog Park
                                        • Fitness Center
                                        • Granite Countertops
                                        • Hammock Garden
                                        • Hardwood Style Flooring
                                        • Lake View
                                        • Large Closets
                                        • Large Dog Friendly
                                        • On-Site Maintenance
                                        • On-Site Management
                                        • Pool
                                        • Poolside Picnic and Grill Area
                                        • Resident Car Care Center
                                        • Stainless Steel Appliances
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                                        Leasing

                                        Haven at Lake Deer is the retreat you've been looking for in Winter Haven, FL. Our lakeside community features studio, one and two bedroom homes complete with patios, wood-style flooring, and upgraded kitchens. What's more, as a member of the community you'll also have access to our sparkling swimming pools and a 24-hour gym. At Haven at Lake Deer, you're guaranteed to find a place to live with a lifestyle you'll love!
                                        Show Less

                                        Leasing Options

                                          • 12 months

                                        Office Hours

                                        • Sunday: Closed
                                        • Monday - Friday: 08:30 AM - 05:30 PM
                                        • Saturday: 10:00 AM - 05:00 PM
                                        This community is managed by

                                        RAM Partners

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                                        Questions & Answers (0)

                                        Frequently Asked

                                        How is Haven at Lake Deer Rated?
                                        Based on 298 number of votes by renters, Haven at Lake Deer is currently rated 3.6 out of 5 stars.
                                        How satisfied are residents with the upkeep and overall appearance of the grounds at Haven at Lake Deer?
                                        Haven at Lake Deer is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                        How effective was the maintenance team when resolving your problem?
                                        Haven at Lake Deer is rated 3.2 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                        What are noise levels like at Haven at Lake Deer?
                                        Haven at Lake Deer is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                        How safe is Haven at Lake Deer?
                                        Haven at Lake Deer is rated 3.2 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                        How satisfied are residents with the neighborhood?
                                        Haven at Lake Deer is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                        How satisfied are residents with the staff at Haven at Lake Deer?
                                        Haven at Lake Deer is rated 3.3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                        How often does management engage with reviews?
                                        Managers have responded to 66.67% of their community reviews in the past year.
                                        How quickly does management engage with reviews?
                                        Managers have replied within 30.29 days to their community reviews in the past year.
                                        Who manages Haven at Lake Deer?
                                        RAM Partners
                                        What is the pet policy at Haven at Lake Deer?
                                        Dogs Allowed
                                        Rent: $25
                                        Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                        Cats Allowed
                                        Rent: $25
                                        Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                        What types of floor plans are available?
                                        1 Bed, 1 Bath
                                        2 Beds, 2 Baths
                                        Studio, 1 Bath
                                        What is the move-in special?
                                        1 Month Free - $600 Look and Lease Special

                                        Contact Property

                                        March 2026

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                                        Baths

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                                        Under New Management

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                                        Haven at Lake Deer is a 450 - 871 sq. ft. apartment in Winter Haven in zip code 33880. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $999 - $1,549. Nearby cities include Eagle Lake, Lake Alfred, Auburndale, Dundee, Haines City, Estero, Lake Wales, Bartow, Polk City, Lakeland, Davenport, Poinciana, and Champions Gate.