B
B
Award Winner
350 24th St. NW , Winter Haven, FL 33880

3.6

(298 Reviews)
$999 - $1,549/mo

Move-In Specials

1 Month Free - $600 Look and Lease Special

Reviews

3.6 rating

298 total reviews

(

144 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 591249

Resident 2014

1.2

6/14/2014

I been here only 4months and honestly this is not where I want to be, it's an unsafe environment, they don't fix nothing at all, mold in the walls, cracks in the wall, pool stay dirty and people that don't live here are always coming freely to the pool whenever they want, ground keepers don't do nothing but sit in the so call pool room and just drink all day, balconys are falling apart, they don't paint or repair before you move in, stairs falling apart not to say the water pressure is messed up, the front apartments looking better than the back apartments washers and dryers don't work and the wash room are nasty, you can actually hear other tenants through the walls and hear people walking if you live in the bottom apartment, honestly if you plan on moving here please and I mean please don't and if you do move here good luck

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    dumbbell63

    Resident 2012 - 2014

    1.8

    2/9/2014

    MOLD AND IN BATH ROOM NO WAY TO GET IT OUT. BROKE INTO AC BROKE DOWN MOST OF TIME DO NOT COME HERE. OFFICE STAFF DOES NOT WANT TO KNOW WHAT GOES ON IN HERE

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      sm13

      Resident 2013

      4.2

      12/4/2013

      I've lived here a year and a half and I have enjoyed it. The office staff are really nice, especially Dee. Maintenance has always responded quickly to any maintenance order I requested. Jason in maintenance is great at getting things done in good time and done right.

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        fromus

        Resident 2011 - 2013

        4.0

        11/19/2013

        Resident for 26 months. Office staff is unbelievable, courteous, friendly and professional. Make you feel right at home and always eager to satisfy your needs. Maintenance crew is one of a kind, in my years leasing thru out the US, never came across such an exceptional group of people. Nothing but praises about leasing from Sailwind Apts.

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        cattruck777e

        Resident 2013

        3.8

        11/19/2013

        I have only live here for 7 wonderful months. Dee in the office is outstanding!!!! also Bob Small will go out of his way too help you.

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          Current Resident 914091

          Resident 2013

          4.0

          11/1/2013

          I actually enjoy living here. The staff is very nice, maintenance is 24 hours so they always come when they are called. My only issue is that I can hear every step my neighbor above me makes. I've learned to tune it out, but it can actually be quite annoying. It's in downtown Winter Haven so I'm close to a lot of things. I've been here about two months. So far so good.

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            lexukno

            Resident 2013

            5.0

            6/16/2013

            Great customer service goes above n beyond

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              Current Resident 187641

              Resident 2013

              5.0

              6/16/2013

              Great staff. So far so good.

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                Current Resident 166623

                Resident 2013

                4.3

                6/14/2013

                I was able to move in quickly and at a good price. I asked for maintenance to come by and fix a couple small things on my way home from work on Tuesday. When I got home Wednesday the repairs were done. The office staff is very helpful and quick to smile.

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                  Current Resident 249643

                  Resident 2012 - 2013

                  1.7

                  4/30/2013

                  You can hear every step the neighbors upstairs take. The roaches are out of control. Maintenance is a joke. No way on earth will I resign my least at the end of this one.

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                    gerde

                    Resident 2013

                    4.7

                    4/18/2013

                    It's a nice neighborhood to live

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                      Current Resident 703981

                      Resident 2013

                      5.0

                      4/4/2013

                      The price is what attracted me to Sailwind, but because it was so affordable I was expecting to move into something not very nice. It's not a new by any means, but it was nice, clean, and the staff was very friendly. I definitely recommend Sailwind for anyone looking for an apartment.

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                        Current Resident 638168

                        Resident 2013

                        5.0

                        4/1/2013

                        Nice apartments and they're very affordable.

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                          Current Resident 637920

                          Resident 2011 - 2013

                          3.2

                          4/1/2013

                          I recommend Sailwind Apartments. The location is great and the staff are always friendly and courteous!

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                            colinjones18

                            Resident 2013

                            3.8

                            4/1/2013

                            Overall a great apartment the staff is very nice and Mike one of the staff was part of the reason I choose this apartment complex because he was genuinely nice and made sure we were taken care of. I have a few new thing in my apartment including an oven,dishwasher and carpeting. The only thing I see as an issue is the cabinetry is dingy it as was damage to the bottom of the doors and looks like they have been painted a hundred time and the closet doors are a little out dated but other than that its a great place and at a great price!

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                              Current Resident 636184

                              Resident 2012 - 2013

                              3.8

                              4/1/2013

                              I enjoy living here, its quiet and no one bothers us. If I have a service issue they come right away and fix it! The office personnel is very friendly and addresses any issue you have right away. They have great move in specials.

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                                kcanes13

                                Resident 2011 - 2013

                                4.3

                                4/1/2013

                                I have lived here for almost 2 years now and I love it.Comming from a big city, this was perfect for me, and my job.

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                                  Jsstory1

                                  Resident 2013

                                  5.0

                                  4/1/2013

                                  I've lived here for about 2 years and I can honestly say it's a great place to live.

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                                    Current Resident 630015

                                    Resident 2013

                                    5.0

                                    4/1/2013

                                    I enjoy living here.

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                                      Current Resident 628775

                                      Resident 2013

                                      5.0

                                      4/1/2013

                                      ive only lived here 1 month and I love it here the office people are awesome work with you on everything. also they are so pet friendly we have fish and 1 large dog!!!

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                                        Current Resident 628620

                                        Resident 2013

                                        5.0

                                        4/1/2013

                                        I've lived here for a little over a year and I think it's a great place to live.

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                                          Current Resident 496684

                                          Resident 2000 - 2013

                                          4.3

                                          3/25/2013

                                          I have lived in this community for the last nineteen years. I love this community and would never want to live elsewhere. This is my home, we make this community what it is with the help of our management team. I've seen quite a few management teams throughout. I can honestly say no team has run this community with as much professionalism without losing their humanity. They have always listened and responded to me with courtesy, compassion and caring, not just for me as a resident, but, as a fellow human being. Maintenance requests are filled within a business day, most times sooner. Being able to trust the maintenance men is a big plus. Management responds to personal and community related needs on a timely basis, so as to insure our security, as long as we care enough to notify them of any problem that arises. Hopefully everyone who lives here will care and respect this community enough to be vigilant and careful to appreciate what we have. A community is only as good as its residents and management working together. AFTER LIVING HERE FOR OVER NINETEEN YEARS I HAVE TO HONESTLY SAY THAT THIS IS THE BEST MANAGEMENT TEAM WE'VE HAD HERE. KUDOS TO OUR MANAGEMENT TEAM!!! MAY WE HAVE MANY MORE YEARS TOGETHER MAKING THIS A BETTER COMMUNITY EACH AND EVERY DAY.

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                                            jeffcb4610

                                            Resident 2013

                                            5.0

                                            3/23/2013

                                            I have lived here for 4 years. I choose to live here because of how friendly the office staff and maintenance are. They always remember my name, and I feel they appreciate my business. I really like the lake, all the trees, and how quiet the property is. Any time that I've had a problem the issue has been resolved quickly.

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                                              ddee1fl

                                              Resident 2013

                                              4.2

                                              3/21/2013

                                              The staff is very helpfull and polite. They keep up with their property and pet friendly. Nice lake for fishing or boating. 2 pools and a gym. Nice place to live.

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                                                Current Resident 322898

                                                Resident 2011 - 2013

                                                5.0

                                                3/16/2013

                                                never know what you are getting when you move into apartments but, i am glad we chose here. It is great and the staff is so friendly and caring about what you have to say

                                                  Floor Plans & Pricing

                                                  Studio

                                                  Studio

                                                  Studio, 1 Bath | 450 sq. ft.

                                                  $999 - $1,099

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  1 Bedroom

                                                  1 Bed, 1 Bath | 636 sq. ft.

                                                  $1,299

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Bedroom

                                                  2 Beds, 2 Baths | 871 sq. ft.

                                                  $1,349 - $1,549

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  B

                                                  Review Ratings (from 21 reviews)

                                                  Noise

                                                  3.8

                                                  Grounds

                                                  3.7

                                                  Safety

                                                  3.2

                                                  Office Staff

                                                  3.3

                                                  Maintenance

                                                  3.2

                                                  Neighborhood

                                                  4.3

                                                  Survey Scores N/A

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  21

                                                  Manager’s Review Engagement

                                                  B

                                                  Percentage of reviews responded to

                                                  66.67%

                                                  Manager’s Review Reply Time

                                                  C+

                                                  Average time to respond to reviews

                                                  30.29 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • None
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $25. Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $25. Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Balcony or Patio
                                                  • Carpet
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Community Center
                                                  • Convenient to Public Transportation
                                                  • Dishwasher
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Granite Countertops
                                                  • Hammock Garden
                                                  • Hardwood Style Flooring
                                                  • Lake View
                                                  • Large Closets
                                                  • Large Dog Friendly
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Pool
                                                  • Poolside Picnic and Grill Area
                                                  • Resident Car Care Center
                                                  • Stainless Steel Appliances
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                                                  Leasing

                                                  Haven at Lake Deer is the retreat you've been looking for in Winter Haven, FL. Our lakeside community features studio, one and two bedroom homes complete with patios, wood-style flooring, and upgraded kitchens. What's more, as a member of the community you'll also have access to our sparkling swimming pools and a 24-hour gym. At Haven at Lake Deer, you're guaranteed to find a place to live with a lifestyle you'll love!
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                                                  Leasing Options

                                                    • 12 months

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  RAM Partners

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Haven at Lake Deer Rated?
                                                  Based on 298 number of votes by renters, Haven at Lake Deer is currently rated 3.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Haven at Lake Deer?
                                                  Haven at Lake Deer is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Haven at Lake Deer is rated 3.2 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  What are noise levels like at Haven at Lake Deer?
                                                  Haven at Lake Deer is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Haven at Lake Deer?
                                                  Haven at Lake Deer is rated 3.2 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Haven at Lake Deer is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Haven at Lake Deer?
                                                  Haven at Lake Deer is rated 3.3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 66.67% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 30.29 days to their community reviews in the past year.
                                                  Who manages Haven at Lake Deer?
                                                  RAM Partners
                                                  What is the pet policy at Haven at Lake Deer?
                                                  Dogs Allowed
                                                  Rent: $25
                                                  Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                                  Cats Allowed
                                                  Rent: $25
                                                  Comments: Dog's & Cats Welcome | $400 Fee for Two Pets | Pet Rent per Pet | Restrictions: No Aggressive Breeds
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath
                                                  What is the move-in special?
                                                  1 Month Free - $600 Look and Lease Special

                                                  Contact Property

                                                  April 2026

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                                                  Baths

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                                                  Under New Management

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                                                  Haven at Lake Deer is a 450 - 871 sq. ft. apartment in Winter Haven in zip code 33880. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $999 - $1,549. Nearby cities include Eagle Lake, Lake Alfred, Auburndale, Dundee, Haines City, Estero, Lake Wales, Bartow, Polk City, Lakeland, Davenport, Poinciana, and Champions Gate.