Avana City North Apartments
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3421 Northlake Pkwy, Atlanta, GA 30345

3.4

(445 Reviews)

Reviews

3.4 rating

445 total reviews

(

170 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 583901

Resident 2010 - 2012

3.0

1/19/2012

These Apartments Rock

I've lived here for 2yrs. I really enjoy living here.I dont plan on moving until I become a home owner. The entire team is awesome. The leasing staff is beyond friendly and the maintenance staff ROCK. I would and have recommended these apartments to friends.

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    Current Resident 571749

    Resident 2010

    4.0

    7/25/2011

    Great interiors and floor plans

    What I like about this place is that they have a variety of floor plans to choose from, and the interiors of the apartments are great! The apartments also provide some additional services that I don't find at other places, such as daily garbage collection and discount cable TV and Internet services. The parking garage was a little bit trashed when I first moved in, but the condition has been greatly improved due to new management enforcement and cleaning crew.

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      Current Resident 567378

      Resident 2011

      3.7

      7/25/2011

      I like it

      I have recently moved into the complex. So far everything has been great. The staff is very friendly and helpful. My maintenance request was handled in a timely manner. The apartment is exactly what I was looking for.

        Property Manager Response

        4/9/2014

        Thanks for this. We are happy to have you here!
        Review Author Icon

        Northlake12

        Resident 2009

        4.3

        7/24/2011

        Northlake

        I enjoy the community, the STAFF is so friendly and helpful. They follow-up and make sure you are happy. I would recommend and have to friends. Easy to get on the interstate, close to all kinds of stores and banks.

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          Current Resident 546949

          Resident 2009

          4.0

          7/24/2011

          satisfied tenant

          All is well with living at the Heights At Northlake, with the exception of the up keep of the pool could be better....

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            mccombsd

            Resident 2010

            4.5

            7/23/2011

            Yes! I would recommend to a friend!

            Very convenient location with easy access to shopping and restaurants! The units have beautiful kitchens and nice built-in features. I enjoy walking my dog around and it's pet friendly. The maintenance team is very friendly and responds quickly and efficiently to my requests.

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              mj4619

              Resident 2011

              4.2

              7/22/2011

              I like living here

              The upkeep is excellent, If there is a problem your staff is there to make things better. It's quite not a lot of kids, which was what I was looking for. Only one problem he garbage area has an odor. Don't know what can be done.

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                diva6553

                Resident 2011

                3.7

                7/21/2011

                The staff is GREAT!!!

                I have only been in the complex for 2 months but I love it! The office staff, especially Shantel, was EXTREMLY helpful during my move in process. The facility is very quiet. Once I close my door, I don't hear anything! I agree, that the trash area can get pretty smelly at times and overflows. The gate was broken but is now fixed. I would like if they enforced making sure tenants maintained their balconies. You see a little bit of everything. That is my only concern. Overall, I am enjoying my home!

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                  Current Resident 491459

                  Resident 2006

                  2.8

                  7/21/2011

                  Feedback

                  The Residency at Northlake used to be The Heights at Northlake. Under the original owner, it was an absolutely wonderful place. When the new company,initially it was awful. However, the leasing company is doing a much better job now of trying to keep the place clean and secure. Hopefully, it will reach the luxury standard again that it once claimed to be. Overall, it is a decent place to live but not quite worth the rent we pay.

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                    Current Resident 486375

                    Resident 2009

                    3.0

                    7/22/2011

                    I like living here....

                    I really like living here. The staff is helpful and nice, the apartments are very nice, but there are some things that should be changed. Such as, where the residents allow their pets to use the bathroom, the trashy odor in the parking deck, and the gates being broken all the time. Other than that I like staying here. The location is awesome.

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                      Current Resident 472270

                      Resident 2010

                      2.7

                      7/21/2011

                      Candid Feedback

                      Well let's start with the positive: The office staff, particularly Cynthia helps makes the things that are wrong so much better to handle and deal with. With that being said, ANY issue or concerns I have/had Cynthia has not only listened and responsed as needed BUT she has always followed up. NOW with that being said.. personally, I feel that pride comes from the inside and I think some of the persons they have allowed to move in do not take pride, will never take pride and basically do not care where and how the area looks where they live. Thus, I think alot can be improved by a better screening and qualifying of the persons, not just a body to occupy the space. I also think that the Trash should be ran on Saturday, ie: that would require mainteance to rotate and have someone come on site each week then the trash would not overflow and be out of control and will look like the price we pay. Also, I think there needs to be consequences to not following the rules as perscribed in the lease (ie: trash pick up, noise from music/neighbors etc.). Once the management begans to hold the persons accountable for failure to follow the rules as perscribed THEN and only THEN will this property become the "Stellar" place they desire it to be for the price and location as advertised. Now the additional fees that we pay in addition to the rent (ie: common lights, common water, etc.) that's a JOKE! And mind you Heartland is owed by the Connor Group as well so basically isnt that double dipping???????

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                        smoothjazz

                        Resident 2011

                        3.5

                        7/20/2011

                        Apartment community is great!

                        So far I have enjoyed my experience at the Residency at Northlake. Staff has been great and they respond in a timely manner.

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                          Current Resident 461575

                          Resident 2009

                          3.8

                          7/20/2011

                          LOVE my apartment

                          I have lived at Residency of Northlake for almost 2 years. I LOVE my apartment , I feel like I am comming home to a hotel suite every day . I love the idea of walking to the mall . It is a great place to live and The Staff at Northlake are the best ,

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                            Current Resident 456801

                            Resident 2011

                            3.3

                            7/20/2011

                            Love the Apartment..Please fix the back gate

                            I have lived at Residency of Northlake for almost 2 years. I LOVE my apartment and the school zone. The office staff is friendly, nice, and professional when I am in their presence. My only complaint is the back gate the management decided to chain closed permanently and place a DO NOT ENTER sign on. The broken gate and chains is an eyesore and does not promote luxury style living. The back gate is also the same place where my young elementary child must stand for the bus stop. The gate is supposed to be opened by security before 6:30am when the bus arrives, but unfortunately some mornings the kids have to crawl under the gate. I think this is dangerous especially when it is raining and dark outside. I've expressed my issue to the manager who claims it was closed because of frequent accidents but I have never seen one accident there. My suggestion is fix the gate and have security keep it open ONLY during school hours to prevent kids misusing it. This way older kids do not have to have an opener to get through it afterschool. The school bus stop issue is the reason why I am not resigning. I just don't think it's always safe for children. I would only recommend if you do not have school aged children.

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                              cln8822

                              Resident 2006

                              3.5

                              7/19/2011

                              Evaluation

                              The apartment over the years has been a clear deterioration. However, within the reccent months there has been an effort to restore the property and bring it up to standard. I believe however that the quality of residents need to screened more thoroughly before allowing them to move into the community.

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                                Saint1986

                                Resident 2009

                                4.2

                                7/19/2011

                                Great Apartment Complex!

                                Great Apartment Complex, with friendly staff who listen to your complaints and take the appropriate action. Plenty of well lit parking, if not for some of the speeding drivers. Plenty of grounds, with areas for parties or animals. Property is well maintained, except for the occasional driver crashing into the gate card reader. Apartments are spacious with unique designs, and great appliances. Pool area is pristine. Been in my apartment for two years, and haven't heard much past the occasional occurances. Great apartment.

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                                  Current Resident 449392

                                  Resident 2011

                                  3.3

                                  7/19/2011

                                  Luxury apartment price without the luxury apartment feel.

                                  Ample parking! Friendly staff! Could use more lighting in parking deck! Amenities should be made available around the clock. Too many junk fees charged along with utilities. Valet trash service 7 days a week would be an improvement. On site car wash really? property has potential but not quite there yet.

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                                    tgpprep

                                    Resident

                                    4.0

                                    3/19/2012

                                    I love living here

                                    Northlake Heights is a nice place to live. Maintenence is quick and the property is kept clean and manicured. The staff in the office are always friendly and welcoming!!

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                                      melvinguye

                                      Resident 2011

                                      3.5

                                      7/19/2011

                                      not the best but nice

                                      My wife and I have lived here for a 16 months and we're happy for the most part

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                                        TJ998

                                        Resident 2009

                                        3.0

                                        7/19/2011

                                        #1104

                                        Hi, I am happy over all staying, staff is friendly and mature , parking is fine but the gate entrance have problem some time , Rest all normal Thank you TJ Singh # 1104

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                                          uallenvme

                                          Resident 2011

                                          4.8

                                          7/19/2011

                                          the greatest apartment ever!!!

                                          First i want to start by saying that this apartment have been everything i can imagine before i move here and more. i feel totally safe here and its almost as if im the only one here in the huge compound. i dont have a problem with neighbors and everything in the apartment is completely up to date. There are many amenities that i haven't even found the time to use them yet!!! we love it here....by the way, we looked over a perimeter at a complex that has the same outlay, smaller building, and cost almost twice as much...i feel like i hit the jackpot!!!

                                            Property Manager Response

                                            4/9/2014

                                            Thanks for this!!!!
                                            Review Author Icon

                                            satisfiedleasee

                                            Resident 2011

                                            4.5

                                            7/19/2011

                                            I Love living here!

                                            I have only lived here for a few months, but I really enjoy it. The staff has been very nice and helpful, and anything I needed fixed was fixed very promtly. The complex is very well kept and the trash is picked up fast so there is no smell and the hallways are kept very clean. Overrall, I love it and would recommend it to anyone.

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                                              GdT7611

                                              Resident 2009 - 2012

                                              2.7

                                              5/30/2012

                                              Nice place with drawbacks

                                              Once you get past the fees from the 3rd party billing company and the residents who don't clean up after their pets, it's not too bad. I like the property, but with everything there are things you would want to change. It's work the look, even if you decide to live somewhere else.

                                                Property Manager Response

                                                12/18/2013

                                                Thanks for the feed back.
                                                Review Author Icon

                                                Current Resident 280225

                                                Resident 2011

                                                2.0

                                                7/11/2011

                                                Please don't do it!!!!

                                                OMG there are so many negative things I can say about this place! The leasing staff is so phony. They seem nice when you speak to them but they never follow through on there actions unless you harass them. Cars get broken into all the time. Yes its gated but it doesnt make a difference. They are definitely overpriced for the quality of service they provide. The computers in the common area never work and the printer is either out of paper or out of ink. The place is getting more and more questionable as the months go by. And please dont be deceived by their heartland bill that will run you 80-100 monthly plus comcast adds another 100. The pool is nice but many of the chairs are broken and they dont enforce the rules of 2 guests per Lease holder. Wild pool party seen with marijuana, alcohol and loud drunk people. Would you want this around your kids or family? I could go on and on but please dont waste your time on this place. You can do better!

                                                  Review Author Icon

                                                  Current Resident 73021

                                                  Resident 2010 - 2011

                                                  3.0

                                                  6/30/2011

                                                  PLEASE DONT RENT HERE!!1

                                                  Northlake Apts are the worst simply because the manager is the worse ever. She cant wait until people are evicted and will send certain maintenance staff to steal your stuff. She has stolen from tenants and from the property mgt company itself. The property does nothing for the tenants no parties, no appreciation days,nothing. Also, they don't believe in getting rid of their bugs or acknowledge the crime that takes place their. If you dont believe me go to the local tucker precint behind LA fitness and ask for crime reports for that property you would be appalled. Do not wast your money or your time. This is one of the worst apartment communities in Atlanta.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A4 (925 SF)

                                                    7 Available Units

                                                    1 Bed, 1 Bath | 925 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2 (866 SF)

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 866 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A1 (725 SF)

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 725 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A3 (909 SF)

                                                    1 Bed, 1 Bath | 909 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B2 (1310 SF)

                                                    7 Available Units

                                                    2 Beds, 2 Baths | 1,310 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B3 (1256 SF)

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,256 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B1 (1165 SF)

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,165 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 17 reviews)

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    6.88 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking deck with reserved parking available
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: No aggressive breeds.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Restrictions: No aggressive breeds.. Pet Limit: 2
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                                                    Other
                                                    • 9 and 10’ ceilings for an open feel
                                                    • Including a pool table and TVS for relaxing
                                                    • Spend the weekend sunning by the glistening pool with family and friends.
                                                    • Sun deck with complementary Wi-Fi
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Built-In Bookshelves and Computer Desk
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Contemporary Tile Flooring
                                                    • Controlled Access
                                                    • Crown Molding
                                                    • Cyber Center with Multimedia Lounge
                                                    • Dishwasher
                                                    • Faux Wood Blinds Available
                                                    • Fitness Center with Cardio and Strength Equipment
                                                    • Five Zen Like Meditation Gardens
                                                    • Furnished Units/Homes Available
                                                    • Gourmet Kitchens with Granite Countertops Available
                                                    • Gourmet Prep Islands
                                                    • Hardwood Floors
                                                    • Landscaped Courtyards
                                                    • Large Dog Friendly
                                                    • Light Filled Sunrooms and Private Terraces Available
                                                    • Modern Kitchen and Appliances
                                                    • Multiple Elevators
                                                    • On-site Personnel
                                                    • Outdoor Kitchen Area and BBQ's
                                                    • Pet-Friendly Community
                                                    • Premium Bathrooms with Garden Tubs and Framed Mirrors
                                                    • Premium Custom Cabinetry and Under Cabinet Lighting
                                                    • Premium Lighting Package
                                                    • Premium Nickel Hardware Available
                                                    • Undermounted Sinks
                                                    • Updated Interiors with Granite Countertops, Stainless Steel Appliances and Premium Finishes
                                                    • Walk In Closets
                                                    • Wood Burning Fireplace with Mantel
                                                    • serene swimming pool with calming water features
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                                                    Leasing

                                                    There's an unspoken presumption that finding an apartment home involves compromise. However, at Avana City North, we don't believe in settling. When it comes to your home, you should have it all. That's why we strive to create the best possible living experience for our residents. Our community offers an array of resort-inspired amenities, contemporary residences and best of all, unparalleled connectivity to all things Atlanta.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
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                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Avana City North Apartments Rated?
                                                    Based on 445 number of votes by renters, Avana City North Apartments is currently rated 3.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Avana City North Apartments?
                                                    Avana City North Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Avana City North Apartments is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Avana City North Apartments?
                                                    Avana City North Apartments is rated 3.9 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Avana City North Apartments?
                                                    Avana City North Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Avana City North Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Avana City North Apartments?
                                                    Avana City North Apartments is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.12% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 6.88 days to their community reviews in the past year.
                                                    Who manages Avana City North Apartments?
                                                    Greystar
                                                    What is the pet policy at Avana City North Apartments?
                                                    Cats Allowed
                                                    Restrictions: No aggressive breeds.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: No aggressive breeds.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Under New Management

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                                                    Avana City North Apartments is a 725 - 1,310 sq. ft. apartment in Atlanta in zip code 30345. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Brookhaven, Decatur, Avondale Estates, Smyrna, Mableton, Chamblee, Clarkston, Hapeville, East Point, Doraville, Dunwoody, Sandy Springs, and Tucker.