Avana City North Apartments
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Award Winner
3421 Northlake Pkwy, Atlanta, GA 30345

3.4

(445 Reviews)

Reviews

3.4 rating

445 total reviews

(

170 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1106351

Verified Resident 2019 - 2022

2.7

1/27/2023

Not only was the recent maintenance ticket left unresolved for two weeks but both me and my partner called the office several times and were told it would be resolved that day with no results. Frankly I have little to no faith in the team’s ability to resolve any issue in a reasonable amount of time.

    Property Manager Response

    1/29/2023

    Hi Verified Resident 1106351, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (770) 723-7036 at your earliest convenience and we will do our best to resolve this with you.

    Updated Review

    Review Author Icon

    Current Resident 1045786

    Verified Resident 2021 - 2022

    5.0

    1/26/2023

    I enjoy that our community is quiet! Our community has a nice pool! I like that we have elevators and stairs! My apartment is very spacious and nice! The community is pretty clean overall. Not too many loud noises. You may here a few kids from time to time. Overall good place to stay.

      Property Manager Response

      1/29/2023

      Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes, Avana City North Apartments
      Review Author Icon

      Current Resident 1106001

      Verified Resident 2022

      5.0

      1/26/2023

      I love my unit and am happy about the response time for maintenance. It is a clean, quiet community that I am proud to call home. I do wish that the gates worked more efficiently to enter and exit the premises.

        Property Manager Response

        1/29/2023

        Hi Verified Resident 1106001, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
        Review Author Icon

        Current Resident 1101552

        Verified Resident 2022

        4.7

        1/10/2023

        Quiet and beautiful community. Close to 285 highway for ease of travel and area around has a good amount of food/ shopping retailers. Front office staff is friendly and does a good job on following up with any request. Electric gates do break a little more than desired but overall a great place to stay.

          Property Manager Response

          1/15/2023

          Dear Resident, Thank you for the 4.7 review! We enjoy the feedback on our team and community. Avana City North Management Team
          Review Author Icon

          Current Resident 1096855

          Verified Resident 2022

          3.2

          12/23/2022

          Apartment are not move in ready at all. Only thing that gets done is carpet being cleaned and that’s it. My walls have a lot scuff marks and dents, bathrooms cabinets are destroyed and ceiling fans were taken out to put in another unit which is completely wrong and unacceptable

            Property Manager Response

            12/24/2022

            Hello Verified Resident 1096855, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Current Resident 1096034

            Verified Resident 2020 - 2022

            1.5

            12/20/2022

            The service is just awful. I have complained so many times. Zero satisfaction guaranteed from this community. I would not recommend anyone to live at this community. I cannot wait to move out and find a more suitable and comfortable and friendly community to be apart of.

              Property Manager Response

              12/22/2022

              Verified Resident 1096034, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (770) 723-7036 at your earliest convenience and we will do our best to resolve this with you.
              Review Author Icon

              Current Resident 1085349

              Verified Resident 2021 - 2022

              4.0

              11/15/2022

              Living here has been overall fine. I dont do much so spend a lot of time at home and I'm pretty content. I have plenty of space and have even started using the gyms. I would say my biggest issue is with bugs and sometimes pet feces I see in the hallways. Sometimes things get dropped in the parking deck as well and left like glass and food that molds. And noise, which I know cant be helped much.

                Property Manager Response

                11/19/2022

                Thank you for the 4 star review! Avana City North Management Team
                Review Author Icon

                Current Resident 1081930

                Verified Resident 2022

                2.3

                11/5/2022

                First impression of the community is nice. Convenient area, nice layout and renovations as well. Luxury cars can be seen throughout the parking lot, but a good majority of the tenants are nasty! Trash is left in the hallways, parking decks etc. I cringe imagining what some of their homes look like inside. Don't get me started on the pet droppings....they're everywhere! They just might have more pet residents than humans.

                  Property Manager Response

                  11/19/2022

                  Thank you for the review. We will speak with our onsite team to address the concerns. Avana City North Management Team
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                  Current Resident 1077348

                  Verified Resident 2022

                  3.3

                  10/21/2022

                  My experience at this community is alright it could be better. We started of on the wrong foot my move in experience wasn’t the best but so far I love my unit . The building is clean for the most part however we need pet restrictions especially in the elevators because it gets ridiculously disgusting at times other than that no complaints

                    Property Manager Response

                    10/23/2022

                    Thank you very much for your review. I'd love to address what could have been better about your move-in experience. Please contact me at the office at 770.723.7036. Thank you, Tyler Thompson Community Manager Avana City North
                    Review Author Icon

                    Current Resident 1073351

                    Verified Resident 2019 - 2022

                    1.8

                    10/8/2022

                    I wouldn’t rent here. Smells like weed all the time (maybe good for some people) but not kid friendly environment at all. Zero sense of security and peacefulness. A few cars have been broken into while I was there.

                      Property Manager Response

                      10/17/2022

                      Thank you for your feedback. I'd like the opportunity to speak with you about your concerns. Please contact me at the office at 770.723.7036. Thank you, Tyler Thompson Community Manager Avana City North
                      Review Author Icon

                      Current Resident 1067930

                      Verified Resident 2019 - 2022

                      2.0

                      9/20/2022

                      The most disgusting and unsafe community and very disappointing of the turnover of staff and upkeep of the property. Ive lived here for 3 yrs and there has been a record of break ins, a murder abandoned pets, 5 property mangers, several staff turnover. Non clean hallways and stair ways. Trash lasting for days in the parking garage and hallways. Inconsistent valet trash and bugs all throughout the property and in the apartments. Non elevator working for over a month. Inconsistent communication from office staff. Gun shots in the middle of the night. Unable to contact office staff during the week.

                        Property Manager Response

                        9/22/2022

                        Thank you for your review and feedback. I would like the opportunity to discuss your concerns in more detail. Please feel free to contact me directly at the office at 770.723.7036. Sincerely, Tyler Thompson Community Manager Avana City North
                        Review Author Icon

                        Current Resident 1064251

                        Verified Resident 2021 - 2022

                        4.5

                        9/8/2022

                        The office admin are the bomb; actually helpful and follow through!!! Maintenance handle it fast. Gym is always well kept with decent equipment. Thanks for bringing the dog bags back!! New manager is thoughtful and communicative. I really do enjoy being here.

                          Property Manager Response

                          9/14/2022

                          Thank you very much for your feedback. We are happy that the improvements to the community are being noticed, and will continue to work based on your feedback. Sincerely, Tyler Thompson Community Manager Avana City North
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                          Current Resident 1050040

                          Verified Resident 2020 - 2022

                          2.7

                          7/31/2022

                          Don’t live here! Too expensive and they constantly break into cars. The parking deck does not allow you to use your phone. Cell reception is poor in my unit. Office staff is nice though! People let their dogs poop everywhere…including outside of my door. We have to pay for the outside electrical and water! There’s a charge for sending out rent notices. If you want to live here, be prepared to pay!

                            Property Manager Response

                            8/3/2022

                            Thank you for your feedback. I'd be happy to connect with you about your concerns, please contact me at the office at your earliest convenience. Sincerely, Tyler Thompson Community Manager Avana City North
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                            Current Resident 1043470

                            Verified Resident 2022

                            2.2

                            7/10/2022

                            The apartment complex including breezeways and elevators are constantly littered with trash and various substances. Apartment unit was not cleaned before moving in. Definitely would not recommend renting.

                              Property Manager Response

                              7/18/2022

                              Thank you so much for your feedback. I am working on an action plan to resume cleaning the breezeways, but I would love to discuss in more detail your move-in experience. Please contact me directly at the office. Sincerely, Tyler Thompson Community Manager Avana City North
                              Review Author Icon

                              Current Resident 984607

                              Verified Resident 2022

                              5.0

                              7/8/2022

                              Avana City North has been a very pleasant place to live so far. My neighbors are friendly, the office staff has been very courteous and helpful with any questions I have. Grocery stores and restaurants are all very close by, and being close to 285 makes it easy to get anywhere in the city.

                                Property Manager Response

                                7/18/2022

                                Thank you so much for your 5 star review! We are so happy that you are enjoying your experience so far. Sincerely, Tyler Thompson Community Manager Avana City North
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                                Current Resident 1035938

                                Verified Resident 2022

                                2.7

                                6/15/2022

                                My experience started off good until my dog was stolen and noticed after asking there are no security cameras on the premises. Also there were multiple gun shots within days of each other within a week. No letter or safety issue or concerns were sent out from the community. Valet trash has never picked my trash up. It’s been out there for over a week now.

                                  Review Author Icon

                                  Current Resident 1034793

                                  Verified Resident 2020 - 2022

                                  1.7

                                  6/11/2022

                                  They never follow up on issues regarding the concerns that are brought to them. You have to call them repeatedly and even visit them, which disrupts your already busy day. You hope they will have an answer but they do not. They often let the off site person answer to not deal with problems.

                                    Property Manager Response

                                    6/14/2022

                                    Thank you for the feedback and please reach out to the office and speak with the manager as we would like to hear more about your concerns. Avana City North Management Team

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 981325

                                    Verified Resident 2015 - 2022

                                    2.8

                                    6/10/2022

                                    Please do not move to this property. It is badly maintained and unclean. There is trash lying in the hallways all the time, and there is a lot of litter anywhere you look in the property. I have complained to the property many many times about this, but the property is still unacceptably dirty.

                                      Property Manager Response

                                      6/10/2022

                                      We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We work hard to keep up our community and would love for you to reach out to our office to have a conversation about your concerns. Avana City North Management Team

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1014355

                                      Verified Resident 2019 - 2022

                                      2.5

                                      5/28/2022

                                      Not a good one. Beware of signing up because the apartments are nice. There are a lot of maintenance issues. Grounds are unsafe. Staff are unreliable. Been loving here for 3 years. Will be leaving in Sept. Well wishes to those that are like me and think every review is done with bad intentions. I did the same and regret it.

                                        Property Manager Response

                                        6/1/2022

                                        Hi, We regret to hear that you are displeased with your recent experience with us and hope to change your mind. Avana City North Management
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                                        Current Resident 1026124

                                        Verified Resident 2022

                                        2.3

                                        5/16/2022

                                        New move in and apartment was not up to the standards for a new occupant as mentioned from staff. The apartment was not ready for leasing and should’ve did more inspection on the unit. The HVAC system isn’t working and placed a temporary AC unit in the living room area which doesn’t cool the entire apartment which may sky rocket my electric bill and wasn’t advised that this was taking place.

                                          Property Manager Response

                                          5/18/2022

                                          Hello, We are disappointed to hear that you are not satisfied with your move-in experience. We hope you are willing to give us another chance. Please reach out to us at (770) 723-7036 so we can work towards a resolution. Avana City North Management Team
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                                          Current Resident 1014329

                                          Verified Resident 2021 - 2022

                                          3.8

                                          4/9/2022

                                          Upon arrival I was given a different apartment than the one of my walk thru!! I decided to take it anyway because I had just sold my home and needed to move asap!! The unit I am in is not worth what I am paying for it I will be moving as soon as my lease is up if not sooner!!

                                            Property Manager Response

                                            4/26/2022

                                            Thank you again for taking the time to let us know how we did. We would like additional information if you can reach out to the business office and speak with the manager. Avana City North Management Team
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                                            Current Resident 1009646

                                            Verified Resident 2020 - 2021

                                            5.0

                                            3/25/2022

                                            Avana City North is a beautiful establishment that caters to my needs and is highly reliable. There has not been a situation where I've needed assistance and did not receive it. I recommend Avana to many people I know for its great view and well-organized maintenance.

                                              Property Manager Response

                                              4/6/2022

                                              Thank you for the 5 star review! We love hearing how happy you are with our team and community. Avana City North Management Team
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                                              Current Resident 992695

                                              Verified Resident 2021

                                              4.3

                                              1/26/2022

                                              This has been the easiest move in process and the community is beautiful! The maintenance team works really fast. And I just love my apartment. I have no complaints and I would definitely recommend Avana City North!

                                                Property Manager Response

                                                1/28/2022

                                                Thank you so much for this wonderful review and rating! We are so glad that our team members have been able to take care of all your concerns. We hope you enjoy living at Avana City North for years to come! Avana City North Management
                                                Review Author Icon

                                                Current Resident 982141

                                                Verified Resident 2021

                                                3.8

                                                12/17/2021

                                                The apartments are nice. Large space and convenient. The management and maintenance lack follow through and will make you feel like your complaints arent valid when you keep calling. Standard request were marked complete and I never saw or heard from a maintenance person

                                                  Property Manager Response

                                                  12/21/2021

                                                  Thank you for taking a moment to provide this feedback about Avana City North. It's great that you've enjoyed your experience here for the most part. We've taken note of your feedback and will use it in our continued efforts to make our community the very best it can be. Thank you again for the review and don't hesitate to contact us if you need anything in the future. Avana City North Management
                                                  Review Author Icon

                                                  Current Resident 625167

                                                  Resident 2021

                                                  1.7

                                                  12/16/2021

                                                  I have had the worst experience here at Avana City north since I moved here in March. I recently had a package delivered to my apartment and it was stolen. I contacted the leasing office multiple times but they never answer the phone and they never call back when you leave a message.

                                                    Property Manager Response

                                                    12/21/2021

                                                    Thank you for taking the time to share your insight from your stay at Avana City North. Please be assured that we take resident feedback very seriously and work toward every opportunity to help improve our resident experience. We're sorry you've had so many issues during your stay at our community. Kindly stop into the office or give us a call to discuss how we can regain your confidence and turn your experience around. We hope to hear from you. Thanks again. Avana City North Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A4 (925 SF)

                                                    7 Available Units

                                                    1 Bed, 1 Bath | 925 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2 (866 SF)

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 866 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A1 (725 SF)

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 725 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A3 (909 SF)

                                                    1 Bed, 1 Bath | 909 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B2 (1310 SF)

                                                    7 Available Units

                                                    2 Beds, 2 Baths | 1,310 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B3 (1256 SF)

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,256 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B1 (1165 SF)

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,165 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 17 reviews)

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    6.88 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking deck with reserved parking available
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: No aggressive breeds.. Pet Limit: 2
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                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: No aggressive breeds.. Pet Limit: 2
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                                                    Other
                                                    • 9 and 10’ ceilings for an open feel
                                                    • Including a pool table and TVS for relaxing
                                                    • Spend the weekend sunning by the glistening pool with family and friends.
                                                    • Sun deck with complementary Wi-Fi
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Built-In Bookshelves and Computer Desk
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Contemporary Tile Flooring
                                                    • Controlled Access
                                                    • Crown Molding
                                                    • Cyber Center with Multimedia Lounge
                                                    • Dishwasher
                                                    • Faux Wood Blinds Available
                                                    • Fitness Center with Cardio and Strength Equipment
                                                    • Five Zen Like Meditation Gardens
                                                    • Furnished Units/Homes Available
                                                    • Gourmet Kitchens with Granite Countertops Available
                                                    • Gourmet Prep Islands
                                                    • Hardwood Floors
                                                    • Landscaped Courtyards
                                                    • Large Dog Friendly
                                                    • Light Filled Sunrooms and Private Terraces Available
                                                    • Modern Kitchen and Appliances
                                                    • Multiple Elevators
                                                    • On-site Personnel
                                                    • Outdoor Kitchen Area and BBQ's
                                                    • Pet-Friendly Community
                                                    • Premium Bathrooms with Garden Tubs and Framed Mirrors
                                                    • Premium Custom Cabinetry and Under Cabinet Lighting
                                                    • Premium Lighting Package
                                                    • Premium Nickel Hardware Available
                                                    • Undermounted Sinks
                                                    • Updated Interiors with Granite Countertops, Stainless Steel Appliances and Premium Finishes
                                                    • Walk In Closets
                                                    • Wood Burning Fireplace with Mantel
                                                    • serene swimming pool with calming water features
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                                                    Leasing

                                                    There's an unspoken presumption that finding an apartment home involves compromise. However, at Avana City North, we don't believe in settling. When it comes to your home, you should have it all. That's why we strive to create the best possible living experience for our residents. Our community offers an array of resort-inspired amenities, contemporary residences and best of all, unparalleled connectivity to all things Atlanta.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Avana City North Apartments Rated?
                                                    Based on 445 number of votes by renters, Avana City North Apartments is currently rated 3.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Avana City North Apartments?
                                                    Avana City North Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Avana City North Apartments is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Avana City North Apartments?
                                                    Avana City North Apartments is rated 3.9 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Avana City North Apartments?
                                                    Avana City North Apartments is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Avana City North Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Avana City North Apartments?
                                                    Avana City North Apartments is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.12% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 6.88 days to their community reviews in the past year.
                                                    Who manages Avana City North Apartments?
                                                    Greystar
                                                    What is the pet policy at Avana City North Apartments?
                                                    Cats Allowed
                                                    Restrictions: No aggressive breeds.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: No aggressive breeds.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Under New Management

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                                                    Avana City North Apartments is a 725 - 1,310 sq. ft. apartment in Atlanta in zip code 30345. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Brookhaven, Decatur, Avondale Estates, Smyrna, Mableton, Chamblee, Clarkston, Hapeville, East Point, Doraville, Dunwoody, Sandy Springs, and Tucker.