Halston McDonough Apartment Homes

Current Resident 1315642

Verified Resident • 2024 - 2025

I have never had a place charge me for hallway lights that is for the community that should be on the company's expense also never been charged for water that should also be on company's expense water is a necessity.

Current Resident 1306913

Verified Resident • 2024 - 2025

Scammed by being over charged for rent, work orders were never filled after being placed, mold in the vents and had a strong Oder every time the air or heat was turned on, breeze way was filthy with dirt dead bugs and trash, unit trash left behind never picked up. Gym equipment broken, playground equipment was dry rotted it. It was a mess I moved out the unit after 3 months

Current Resident 1302948

Verified Resident • 2022 - 2024

Good I have no complaints I really like the trash pick up service at the doorbut I wish the gates were operational more often. The staff in the office has always been so polite and helpful since my very first contact with them

Current Resident 1292933

Verified Resident • 2023 - 2024

Very nice place to live and love the office staff they are amazing staff??. it's a very nice community to live in. The community is very safe. An amazing place to live????????????????????????????????.

Current Resident 1286081

Verified Resident • 2021 - 2024

At first it was great but now the new maintenance team you have are sorry and tell lies and do not come in a timely manner to fix your problems the outside of the apartments in the stairs are dirty and need to be pressurized I put in a request and I got the reply it was did but it's never was did I pay $1,900 a month I can't understand why can't they come in and remodel my apartment and give me the new appliance like the new apartments if I continue to stay there

Current Resident 1284094

Verified Resident • 2024

I like the community and the team in the management office. The only thing I do not like is not being able to have wiggle room when paying rent late. I understand the late fees but don't like that GA will start the eviction process after a week of being late. Life happens and this economy is so crazy. Giving people some more grace wouldn't hurt especially if they are such good tenants and bother no one. Just a little insight. We all struggle and it should be a case by case decision but it seems that's not even an option and makes living so much harder.

Current Resident 1280875

Verified Resident • 2024

The office staff is very nice. Some small complaints, when you put in a work order some of the maintenance men will mark the work order as complete without even knowing what the issue is or coming to see about the issue. We pay all these monthly fees for valet trash, the up keeping or the "community center" pool area and stuff but every form of equipment in the gym area is broken, LITERALLY, The valet trash is suppose to come Sunday- Thursday but doesn't always come during those days, its a lot of stray cats out there now due to this issue I believe. we pay all these fees and dont see where the money is going. rent is too high here when the fees aren't being used. we pay every month for pest control just to kill spiders DAILY.

Current Resident 1280164

Verified Resident • 2023 - 2024

Gates are always broken. Breeze ways are always dirty. Staff is very nice. I understand they have to wait for approval. But we are paying for this. Maintenance are good. We need to feel safe at all times.

Current Resident 1277323

Verified Resident • 2024

Thus community is great. I love living here. I have no problems with anything aside from the front grate that has a tendency to stay open sometimes on the weekends leaving access to people coming in and out as they please.

Current Resident 1258936

Verified Resident • 2023 - 2024

This neighborhood was great when I first moved in. There have been some issues that make me not want to renew my lease in this community. The office staff is rude as hell. Whatever Taia has going on where she feels like being rude to the people who pay her bills is ridiculous. Outside of that the gate is broken every 3 days. People just drive through all the time because it never works.

Current Resident 837944

Verified Resident • 2017 - 2024

In the beginning, it was a nice place to live. The entry gates are always broken, they never clean the breezeways, and the condition of the units keeps going downhill. The valet trash service is a joke. We pay $45 a month for it, and half the time you have to take your own trash because they don't come.

Current Resident 1251470

Verified Resident • 2023 - 2024

This is the worst place I have ever lived. Mold, bugs, unresponsive staff, exterminators that are scheduled but don't show up, mail boxes un safe, no cameras. Promises of repairs upon move in that never happened and my water bill got bigger when the pool opened.

Current Resident 1231620

Verified Resident • 2022 - 2024

Hate it! It's not what they pertrey. Not sure why yall didn't call but hey that's another story. Nothing about halson mcdonough is luxury. Ppl move out and u get roaches. They don't clean the breeze ways. Everyone in the office lies or they quit.

Current Resident 1200527

Verified Resident • 2023

So far it's been a great one. Friendly staff, nice neighbors, beautiful community, and awesome amenities. There are many more things that has made my experience great but there's a few things that have not been so nice. When we first moved in here we expected to be able to access all amenities unfortunately, that hasn't been the case. We have not had access to the club room, the gym has great potential but the maintenance on the equipment is not kept up, the pool was awesome when we were able to use it but i can count on one hand how many times we were able to use it. The gate has been open more times than being closed which has led to some unwanted guest being able to just knock at my door without being invited. Overall if i had to rate my experience I'll give it a 8/10. The staff honestly is the best staff of any complex or office I've seen. They're super friendly, caring, always has a smile on their face, and does so much for the community. I do not know their pay rate but i know it is not enough for everything that they do!

Current Resident 1197855

Verified Resident • 2016 - 2023

I feel as if for the amount of rent we pay when we renew our lease our apartments should be updated. We pay a lot for these older modeled apartments. Also I feel like this community is unsafe. There's a lot of car break ins because the gate is always broken.

Current Resident 1196019

Verified Resident • 2017 - 2023

I've been here 6Yrs. The first 4 were pretty good, but things changed drastically after, they tack on fees to your rent without notice that you cannot opt out of, cars broken into & management literally offer no type of care, breezeways are nasty full of spider webs & other bugs, you automatically pay for pest control with your rent but you do have to call & ask them to come out so even if you don't call them you're still paying, my fire alarm was going off for about 20 mins & although it was not a fire no one showed up so i don't even think that reports to anyone. They have started to remodel the units under a new buyer so hopefully they fix the overall issues with the units.

Current Resident 1192169

Verified Resident • 2023

Quiet community and maintenance is awesome when it comes to handling requests quickly and efficiently. Had a few hiccups with communication with management but that has since improved. Been here 6 months.

Current Resident 1191023

Verified Resident • 2023

I really love my apartment but, I was given the wrong information at the tour. The fees I was told was totally different from what my rent was. The lady is no longer working there. If I had known the price of the actual rent I wouldn't have moved there.

Current Resident 1190509

Verified Resident • 2022 - 2023

It's one of the worst experiences ever. I've had so many unprofessional encounters with the office personnel it's unreal. I have never felt so unsafe and humiliated in my life. I would not recommend this company or apartment complex to my worst enemy

Current Resident 1186898

Verified Resident • 2022 - 2023

Since I've been here there's been about 20 cars broken into, the freezers leak into the fridge, the dishwasher has failed, they do random inspections of the alarm systems that end up taking twice the amount of time it's supposed to, we've been under renovations so the pool was unusable for a month and now the recreational area is as well; waiting for tiles that are on back order in the laundry room so you have to go elsewhere to wash your clothes, the gym is still shut down with the only thing done in the past month was paint the walls with no sign of fixing the equipment. Rent is almost $2,000 after all the additional fees when it's posted at $1,500 and I can't use half the stuff they fee you for.

Current Resident 1184887

Verified Resident • 2023

Trash do not get picked up, gate always broken, rent too high for no reason, nobody gets back to you in the office so you always have to go up to the office. I hate that I really chose to stay here, so many restrictions, no second chances, can downgrade to a different space, can't use portal to pay!

Current Resident 686170

Verified Resident • 2018 - 2023

It used to be a very nice place to live. The previous management was always willing to help you with issues that came up that did not include maintenance issues. However, now it is very difficult to get that kind of help.

Current Resident 707694

Verified Resident • 2017 - 2023

I moved in here in March 2017 I really liked it here and the staff. Since the name changed so have the staff not to friendly as before breezeways stay dirty this new trash can on the breezeway makes more bugs and roaches sometimes it doesn't get picked up. The rent is to high I won't be here another year they tell me my rent is one price and it ends up higher every month. Noisey gate never works

Current Resident 1000428

Verified Resident • 2022 - 2023

I don't like to give bad reviews but sometimes it is necessary. For your own piece of mind don't do it. Neighbors are loud all hours of the night. It doesn't matter how many noise complaints that you make it will never be addressed. The grounds are maintained well except for when residents don't pick up after themselves. I've put in work orders for an issue that wasn't resolved. The amenities are down at inconvenient times. They has all spring to remodel the pool but waited until the summer when kids were out for them to actually be able to use it to close it. I don't like the valet trash that we are required to pay for. I can take my own trash out. They don't even come at the designated time and miss entire days and there is no compensation for the companies missed days.

Current Resident 1178715

Verified Resident • 2023

My experience has been sub-par. I feel that the amount I am paying in rent is somewhat unreasonable. For many nights the gate here was inoperable. The gym had only a few machines in it so I was never able to exercise in there. Also, I have experienced roaches coming out of the walls. I requested pest control and no one ever came out to my apartment.