Halston McDonough Apartment Homes
B
B
Award Winner
745 Highway 42 S , McDonough, GA 30253

3.8

(347 Reviews)
$1,244 - $4,652/mo

Reviews

3.8 rating

347 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 808628

Verified Resident 2019 - 2020

5.0

12/10/2020

Outstanding place to call home. Staff and workers are very helpful and responds to tenant's request in a timely manner. So outstanding. Enjoy being here and love every day of it. Safety and working habits are taken very seriously. Thank you very much.

    Property Manager Response

    12/14/2020

    Thank you for taking the time out to review our community. We are very pleased that you love living here. If there is ever anything we can do to make your stay even more enjoyable, please do not hesitate to let us know!

    Updated Review

    Review Author Icon

    Current Resident 732962

    Verified Resident 2019 - 2020

    4.7

    11/24/2020

    Very nice community. Safe and the grounds are well kept. The office staff is awesome and very knowledgeable. They respond quickly to any issues you may have. This is a great place to live at. The playground is also nice

      Property Manager Response

      12/2/2020

      Thank You for taking the time to review our community. We are thrilled that you are enjoying your stay with us. Please let us know if there is anything else we can do for you. Happy Holidays

      Updated Review

      Review Author Icon

      Current Resident 602114

      Verified Resident 2018 - 2020

      4.7

      11/8/2020

      Property is well-maintained and staff is courteous and efficient. Each day staff drives around the grounds to remove any stray piece of paper. Service requests are responded to quickly and always with a pleasant disposition.

        Property Manager Response

        11/16/2020

        Hello and Thank you for your feedback. We strive to maintain a clean community and one that our residents are proud to call home. We hope that you continue to be one of our valued residents.
        Review Author Icon

        Current Resident 835380

        Verified Resident 2020

        5.0

        10/22/2020

        Process was pretty easy especially since I was moving from another state. Once I got here everything was ready and I was able to be completely moved in within 2 hrs of being on the property. So far I have no complaints.

          Property Manager Response

          10/23/2020

          Awesome! Thanks for taking the time out of your busy moving schedule to let us know! We are happy you're happy and we hope to keep it that way. Let us know if you need anything while you get settled in.

          Updated Review

          Review Author Icon

          Current Resident 557800

          Verified Resident 2017 - 2020

          4.7

          10/13/2020

          The office staff and the maintenance crew are all efficient and friendly. The community is varied in ages and races. The apartments are roomy and well planned out. It is a pleasure living here. The location is good but the traffic is heavy in this area.

            Property Manager Response

            10/23/2020

            Thank you for your review! We're glad to know you are enjoying your apartment!

            Updated Review

            Review Author Icon

            Current Resident 798085

            Verified Resident 2018 - 2020

            5.0

            10/6/2020

            It's a very good place, it's quiet, clean and secure. Staff is very qualified. The maintenance's team is very experienced. When you call for service, on time, you receive an answer. I think, it's very good place to live.

              Property Manager Response

              10/13/2020

              I am delighted to hear that your experience with our management and maintenance team was great. Thank you for the five-star review and kind words. We're excited that you chose Carrington Green as your new home and we can't wait until we can host in-person resident events again!
              Review Author Icon

              Current Resident 827823

              Verified Resident 2019 - 2020

              3.8

              10/4/2020

              staff is no help.management has no consideration for good tenants. Wish they would treat good tenants with respect. Didn't like my first Tim experience leasing an apartment at Carrington green apartment

                Property Manager Response

                10/13/2020

                Hello, thank you for providing us with feedback on your experience. Our goal as a team is to ensure that each point of contact is nothing short of excellent. We are sorry to hear that you felt your experience with our management staff was not of expectations. This is absolutely the opposite of what we want our residents and guests to feel during their time here. I d like the opportunity to speak with you and personally see what we could do better in the future. You may e-mail me directly at Carringtongreenmgr@apmanagement.net. We thank you again for being a resident at Carrington Green Apartments.
                Review Author Icon

                Current Resident 821022

                Verified Resident 2020

                4.5

                9/20/2020

                Nice and quiet community. Not too much traffic in the complex and a lot of amenities. Very close to a gas station and area with food and stores. Online portal is helpful for paying rent and checking on other things

                  Property Manager Response

                  10/13/2020

                  I am delighted to hear that your experience with us has been great. Thank you for your review and recommendation. We're excited that you chose Carrington Green as your new home and look forward to seeing you around!
                  Review Author Icon

                  Current Resident 819638

                  Verified Resident 2019 - 2020

                  4.2

                  9/17/2020

                  Carrington Green apartments were overall a good choice for us. The neighborhood is well kept, and the units themselves are really nice and spacious for the price. The pool and Gym are nice and taken care of. The neighborhood felt safe and we were never concerned for our safety at all. We've had two leaks in the 10 months we've been here and it took a few weeks to fix and get cleaned up , otherwise all other Maintanence requests were done within 24 hours. My only complaints are that I've submitted 3 pest service request with none of them taken care of and we still had roaches and centipedes (but that could be because of COVID) and our apartment constantly smelling like Marijuana because of other neighbors. We complained a few times and the most we've seen done was a letter reminding people that Marijuana is against the smoke policy and nothing else.

                    Property Manager Response

                    9/21/2020

                    Hello and Thank you for taking the time out to review our community. I am happy to report that we have switched pest control companies and they are servicing occupied apartments, so make sure to contact the office if you should have any pest needs. Times have changed and we were put some certain restrictions entering in apartments for work orders due to COVID 19. We are back to functioning somewhat of normal capacity and are available to handle any maintenance request you may have.
                    Review Author Icon

                    Current Resident 732677

                    Verified Resident 2009 - 2020

                    3.3

                    7/23/2020

                    Initially the property was beautifully maintained. The staff was wonderful with excellent customer service. Then staff changed and customer service went out the window. I always paid my rent on time and still continuously received an increase when I renewed my lease. I decided to move because of COVID19 and I was no longer a valued resident to Carrington Green.

                      Property Manager Response

                      8/20/2020

                      Dear Verified Resident, Thank you for sharing your experience, and we're sorry to hear that you had to move due to COVID-19. We value all of our residents. Carrington Green
                      Review Author Icon

                      Current Resident 793197

                      Verified Resident 2017 - 2020

                      4.8

                      7/19/2020

                      Carrington Green Apartments are very nice apartments to live in. They are part of a gated community and located in a nice part of town. I love the high ceilings which give it a very spacious feel. The closets are very spacious as well.

                        Property Manager Response

                        7/27/2020

                        Hello and thank you for reviewing our community. We are pleased that you are loving your apartment and the space it provides. Should you need anything please do not hesitate to contact us at the leasing office and we will be more than happy to assist you.
                        Review Author Icon

                        Current Resident 787230

                        Verified Resident 2019 - 2020

                        2.7

                        7/5/2020

                        Team is super helpful and they care about us! I love the colors they use on the walls. Parking is good and safe. Quiet areA close to all shopping and schools. Easy commute to the city. Great starter home for people new to area

                          Property Manager Response

                          7/9/2020

                          Thank you for taking the time out to give us a review. We surely do care about you and all of our residents ! We are thrilled that you are loving your new apartment home. Please let us know if there is anything we can do for you.
                          Review Author Icon

                          Current Resident 778593

                          Verified Resident 2020

                          5.0

                          6/11/2020

                          The ease of move in was a joy. Staff is very nice, professional and knowledgeable. We like the location and how well kept the common areas are. We needed a few things when we moved in and they took care of the issues in a timely manner.

                            Property Manager Response

                            6/17/2020

                            Hello and thank you for reviewing our community. We are very pleased that you are enjoying your stay with us! Our staff aims to make sure every prospect, applicant, and resident is taken care of with the upmost level of customer service. If you ever need anything, we are a phone call away. Thank you! Your proud Carrington Green team
                            Review Author Icon

                            Current Resident 774953

                            Verified Resident 2018 - 2020

                            1.5

                            6/16/2020

                            Very disappointed!!! Staff/management does not communicate or follow through with issues. I have been in and inconvenient situation for 4 weeks. They don't stop taking your rent money.. But they don't mind leaving you hanging around waiting for them to complete the work required to get your living conditions back to normal.

                              Property Manager Response

                              6/10/2020

                              Hello and Thank you for providing us feedback. We apologize that you are experiencing a leak in your apartment from your upstairs neighbor's washing machine. Although leaks from other tenants are not uncommon, we understand your concerns. Our records indicate that everything has been completed, but if you feel otherwise please reach out to the leasing office and one of our staff members will be more than happy to assist you.
                              Review Author Icon

                              Current Resident 774757

                              Verified Resident 2016 - 2020

                              5.0

                              6/2/2020

                              Great.. no issues.. staff very friendly. Resolve maintenance issue in a timely matter. Inform community on upcoming events and maintenance to community. Very clean pool, need new gym equipment. Great community to live in.

                                Property Manager Response

                                6/3/2020

                                Thank you for the five star review! We appreciate your feedback and are happy to hear that you are enjoying your new home.
                                Review Author Icon

                                Current Resident 767607

                                Verified Resident 2020

                                4.3

                                5/10/2020

                                It's has been a little rough moving in the apartment. There was several maintenance issues and was not move in ready at all. To include a dented front door, damaged door knobs, gum/ food on carpet, dead roaches in closet, floors were not as promised, damages wall, and was not properly clean upon move in. The apartment complex itself is well maintained and quiet.

                                  Property Manager Response

                                  5/13/2020

                                  Dear Verified Resident, We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (770) 288-2873 so we may identify ways to improve your experience.
                                  Review Author Icon

                                  Current Resident 761126

                                  Verified Resident 2018 - 2020

                                  4.5

                                  4/23/2020

                                  My experience has been great! The community is racially diverse. I personally like that there are young adults, middle aged and seniors that live here. It's clean and quiet. Nowhere is safe but I've never had an issue or concerns with crime. It's very family oriented. Never had an issue with other residents. Everyone minds there business.

                                    Property Manager Response

                                    4/27/2020

                                    Hello, Thank you for taking the time to give us a review, we really appreciate it. We are happy that you are having a great experience at Carrington Green and hope that you continue to stay year over year. Please be sure to connect with us on our company Facebook page for a lot of exciting news and to stay informed of important information.
                                    Review Author Icon

                                    Current Resident 759441

                                    Verified Resident 2019 - 2020

                                    4.0

                                    6/30/2020

                                    The maintenance staff do a good job in taking care of any issues in a prompt manner. The office staff seem very eager help with all your needs. The area where I live seems to be quiet. What issues I have had, have been promptly resolved.

                                      Property Manager Response

                                      4/16/2020

                                      Dear Verified Resident, Thank you for taking the time to leave your feedback. We are sorry that you are having to deal with this inconvenience. Please keep in contact with the manager regarding the issue so we can do our best to come up with a solution for you. Carrington Green Management Team.
                                      Review Author Icon

                                      Current Resident 748684

                                      Verified Resident 2017 - 2020

                                      4.7

                                      3/1/2020

                                      Great place to live. I live love the convenience of shopping and restaurants with a small town feel. Its very close to the McDonough square which is alway having events. My family love living here I would recommend anyone.

                                        Property Manager Response

                                        3/4/2020

                                        Dear Verified Resident, We are very happy to have provided you with such a positive experience! Our close proximity to the McDonough Square does make it easier to enjoy great food and a nice night out on the town. We are happy to have you as one of our valued residents. Thanks again for taking the time to leave us a review. Carrington Green Management Team.
                                        Review Author Icon

                                        Current Resident 723042

                                        Verified Resident 2019

                                        4.0

                                        12/3/2019

                                        Overall community is great! Office Staff is rude at times but the maintenance is excellent! Apartments could use a facelift; outdated cabinets and carpet. Neighbors are pretty quiet and they allow pets!

                                          Review Author Icon

                                          Current Resident 700958

                                          Verified Resident 2019

                                          3.3

                                          9/29/2019

                                          We haven't been here long so we don't have much to say. Things are hard to tell since we only been here for a short period of time. At this point things been ok no other than the small problems we have had on the inside of the apartment.

                                            Property Manager Response

                                            10/4/2019

                                            Thank you for reviewing our community. We are happy that you are loving your new home. We pride our maintenance staff on their knowledge and speedy response time to any work orders. If you have any questions or concerns, please contact us in the leasing office and we'd be happy to help.
                                            Review Author Icon

                                            Current Resident 688998

                                            Verified Resident 2019

                                            4.7

                                            9/3/2019

                                            I've lived all around Henry County and have an extensive list of what I look for in an apartment community (affordability, layout, safety, location, cleanliness, professionalism of staff, etc). Carrington Green met many of those standards, but I wasn't sold on the interior layout or the older exterior. So, I kept shopping around and found myself comparing each property to Carrington Green. After a couple of weeks, I went back to Carrington Green and took a second tour of the property. The front office staff, Jordan and Amanda, were just as friendly the second time around and patiently answered my questions. That day, I made a decision to call Carrington Green home, and I moved in two weeks later. I am very happy living here- it is quiet, clean, and safe. The staff answers phone calls promptly, and maintenance issues are handled quickly. I love kids, but you don't see them unless they are getting off the buses, and there aren't people just loitering around outside. The fitness center is a work in progress, but everything else is fully operational (front gates, swimming pool, business center). The breezeways are consistently cleaned as well, which is nice to not come home to dirty walkways. Overall, I highly recommend Carrington Green.

                                              Property Manager Response

                                              9/9/2019

                                              Thank you for taking the time to review our community. We appreciate your kind words and we are thrilled that you love where you live. Our office and maintenance staff work very hard to make sure our residents have comfortable luxury living. We would love it if you joined us for our upcoming resident event. Please check your email for further details.
                                              Review Author Icon

                                              Current Resident 688190

                                              Verified Resident 2009 - 2020

                                              4.3

                                              5/26/2020

                                              The apartment complex has many great amenities; they are always well-kept. The maintenance staff is friendly, reliable and always hard working. We enjoy spending time at the pool as much as we can when it is open. We utilize the grill at the pool on a weekly basis in the summer.

                                                Property Manager Response

                                                9/9/2019

                                                Thank you for your reviewing our community. We are currently working on pressure washing the entire community. We have also implemented a new routine schedule to ensure that we are keeping up with the cleaning. We know this is important to the residents as it is also important to us. Should you have any other questions or concerns, please see the Property Manager Lynett at the Leasing office.
                                                Review Author Icon

                                                Current Resident 685410

                                                Verified Resident 2019

                                                5.0

                                                10/17/2019

                                                It is very quiet and peaceful. My neighbors are extremely nice. Having police officers in the neighborhood does help a lot. Lastly there were a few issues with the apartment upon moving in but they were very minor and once I put in the work order maintenance was there within an hour fixing the issue. This is a great place to live. It's a little pricy but it is worth every penny

                                                  Property Manager Response

                                                  8/27/2019

                                                  Hello and Thank You for reviewing our community. We love the fact that you are enjoying your new apartment home. We know that the worry of upstairs neighbors can be a bit of a concern, so we are happy that we have put your concerns to rest and that you love calling Carrington Green your home !
                                                  Review Author Icon

                                                  Current Resident 635470

                                                  Verified Resident 2018 - 2019

                                                  5.0

                                                  8/20/2019

                                                  Absolutely the best! Never had problems and the amenities are awesome. The community events are so much fun and a great way for staff and community to get to know each other. The kids enjoy all the events and the bus is convenient for schools.

                                                    Property Manager Response

                                                    8/26/2019

                                                    Thank you for taking the time to review our community. We take pride in knowing that our residents love calling Carrington Green Home ! We have many more fun filled events planned and we hope to see you at them all !

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 880 sq. ft.

                                                    $1,244 - $3,716

                                                    See Floor Plan Details

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 691 sq. ft.

                                                    $1,427 - $3,675

                                                    See Floor Plan Details

                                                    A2G

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 1,159 sq. ft.

                                                    $1,618 - $3,794

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,177 sq. ft.

                                                    $1,501 - $3,652

                                                    See Floor Plan Details

                                                    B2

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,320 sq. ft.

                                                    $1,544 - $2,923

                                                    See Floor Plan Details

                                                    B2G

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,645 sq. ft.

                                                    $1,777 - $3,044

                                                    See Floor Plan Details

                                                    B1G

                                                    2 Beds, 2 Baths | 1,472 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    5 Available Units

                                                    3 Beds, 2 Baths | 1,560 sq. ft.

                                                    $1,703 - $4,652

                                                    See Floor Plan Details

                                                    C1G

                                                    3 Beds, 2 Baths | 1,806 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B-

                                                    Review Ratings (from 24 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    2.7

                                                    Office Staff

                                                    2.6

                                                    Maintenance

                                                    2.9

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    24

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    10.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cyber Cafe and Media Lounge
                                                    • Fitness Center with Cardio and Strength Stations
                                                    • 24-Hour Emergency Maintenance
                                                    • Auto Detailing Bay
                                                    • Faux Wood Floors and Carpet
                                                    • Gated Community with Electronic Entry
                                                    • Granite Counters In Kitchen And Baths
                                                    • Online Payment And Account Management
                                                    • Outdoor Kitchen and Barbecue
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Positive Credit Reporting
                                                    • Preferred Employer Program
                                                    • Rain Shower Heads
                                                    • Resident Lounge with Coffee Bar
                                                    • Tennis Court
                                                    • Undermount Kitchen Sink with Gooseneck Faucet
                                                    • Wash and Fold Center
                                                    • convenient deposit alternative available
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                                                    Leasing

                                                    The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every corner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Birchstone Residential

                                                    B+
                                                    B+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Halston McDonough Apartment Homes Rated?
                                                    Based on 347 number of votes by renters, Halston McDonough Apartment Homes is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Halston McDonough Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Halston McDonough Apartment Homes?
                                                    Safety: Halston McDonough Apartment Homes is rated 2.7 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Halston McDonough Apartment Homes is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Halston McDonough Apartment Homes?
                                                    Staff: Halston McDonough Apartment Homes is rated 2.6 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.92 days to their community reviews in the past year.
                                                    Who manages Halston McDonough Apartment Homes?
                                                    Birchstone Residential
                                                    What is the pet policy at Halston McDonough Apartment Homes?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    Halston McDonough Apartment Homes is a 691 - 1,806 sq. ft. apartment in McDonough in zip code 30253. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,244 - $4,652. Nearby cities include Locust Grove, Stockbridge, Hampton, Rex, Jonesboro, Morrow, Lake City, Ellenwood, Conley, Griffin, Covington, Conyers, and Forest Park.