Halston McDonough Apartment Homes
B
B
Award Winner
745 Highway 42 S , McDonough, GA 30253

3.8

(347 Reviews)
$1,244 - $4,652/mo

Reviews

3.8 rating

347 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 754494

Verified Resident 2019 - 2021

3.5

7/22/2021

The maintenance staff is always friendly and helpful. They are always ready to help and make sure all issues are resolved right away. I did have an attempted break in. i was surprised that the front office did not call to see how i was. and if everything was resolved.

    Property Manager Response

    7/23/2021

    Dear Valued Resident, Hello and Thank You for taking the time to review our community. We. are happy that you are loving your new home. We would also like to get more information on your situation so a member of our office staff will be reaching out to you shortly.
    Review Author Icon

    Current Resident 929806

    Verified Resident 2019 - 2021

    3.0

    7/20/2021

    This community desires a lot more. It's a bit ran down and ------. The loud music and the up keep needs to be a lot better. The Units in the back never get maintained at all. I definitely would not recommend this place to anyone looking for a place to live.

      Property Manager Response

      7/23/2021

      Dear Valued Resident, Hello and Thank you for reviewing our community. Our staff takes pride in our customer service and curb appeal. We would love the opportunity to speak with you in regards to your concerns and desires. Please reach out to the office so that we can help you further. Thank You!
      Review Author Icon

      Current Resident 929642

      Verified Resident 2021

      4.3

      7/20/2021

      Apartment complex is in a gated community which is a plus. The grounds are maintained and manicured. Leasing office staff are very professional and super friendly making for a very pleasant experience. Christine and Crystal are amazing. Only hate that the apartment wasn't cleaned thoroughly at move-in and I had to clean it myself. The issue was brought to management and they resolved the situation immediately.

        Property Manager Response

        7/23/2021

        Dear Valued Resident, Hello and Thank You for taking the time to review our community. We. are happy that you are loving your new home. We would also like to get more information on your move in experience, so a member of our office staff will be reaching out to you shortly.

        Updated Review

        Review Author Icon

        Current Resident 784741

        Verified Resident 2018 - 2021

        4.7

        6/24/2021

        I love living here and hate that I have to move when my lease is up due to a job loss last year. I love Lynette, whom is part of the office staff. She has been awesome and the maintenance staff is A1 as well.

          Property Manager Response

          6/29/2021

          Thank you for taking the time to share your experience. We are sorry to see you go, please keep us in mind if you need an apartment in the future.
          Review Author Icon

          Current Resident 916197

          Verified Resident 2020 - 2021

          5.0

          6/13/2021

          I like living here. Low key style. Very private. Polite and friend Neighbors. Professional management. No drama. Apt in good condition, grounds clean, a little pricey but good living but good living. Will do for now

            Property Manager Response

            6/16/2021

            Thank you for taking the time to leave us 5 stars! We love to hear that you are pleased with Carrington Green and our management team. We appreciate your residency!
            Review Author Icon

            Current Resident 916104

            Verified Resident 2018 - 2021

            4.2

            6/13/2021

            Still a good community kind of went down a little as far as expectations due to recent tenants that moved into the location. Once that issue gets resolved and maybe a few other things the community will go back up

              Property Manager Response

              6/16/2021

              Hello and Thank you for your review. Please note that we screen all of our residents per the same qualifying standards. We would love to address your other concerns, please reach out to the property Manager Lynett Smith at the leasing office as she will assist you further.
              Review Author Icon

              Current Resident 913739

              Verified Resident 2021

              5.0

              6/8/2021

              Awesome property. Staff is professional and good hearted and has always been helpful. Property is quiet and amenities are nice and in good condition. And the property is surrounded by woodlands. Very pleased.

                Property Manager Response

                6/10/2021

                Thank you for taking the time to leave us 5 stars! We love to hear that you are pleased with Carrington Green and our management team. We appreciate your residency!
                Review Author Icon

                Current Resident 912596

                Verified Resident 2019 - 2021

                1.8

                6/6/2021

                Breeze way needs cleaning, no lights in back where we park, marijuana use has increased, broken down cars everywhere, front desk staff not responsive to my concerns etc etc . I think the community could be better

                  Property Manager Response

                  6/7/2021

                  Hello and thank you for your feedback. Please email me directly, carringtongreenmgr@apmanagement.net and I will be happy to address your concerns.

                  Updated Review

                  Review Author Icon

                  Current Resident 649400

                  Verified Resident 2019 - 2021

                  4.5

                  6/4/2021

                  My experience here for 2 years has been great. I love the apartments and how comfortable they are. The amenities are awesome. The pool is my favorite part. It's like being on vacation away from home!!

                    Property Manager Response

                    6/7/2021

                    Hi, Thank you for your wonderful review! We are happy to hear that you are enjoying calling Carrington Green home. Thank you for your kind words about our community. Remember we love referral
                    Review Author Icon

                    Current Resident 510844

                    Resident 2020 - 2021

                    1.0

                    5/20/2021

                    All these hidden fees. Old bathrooms and don’t even use pest control yet they make you pay. Just ------ and they overcharge you like it’s luxury apartments. Charge the actual price you said it was and solve it. Just horrible. Front office isn’t even friendly. Whole complex is just ------ and they make you overpay on stuff. If you don’t use your alarm they make you overpay. They make you pay for even paying your rent. Just cheap and dingy. Where’s the upgrades in the apartments? Loud, ugly. And still they make you pay hidden fees for stuff you don’t use or need. Again just ------ and run down. Need more trash bins. There’s no reason to make people pay over there rent with stupid hidden fees and pay for your own things, like the fact you charged $8 because you sent out a letter. YOU GUYS sent it not us. Idiots and ------, they pull one over. What do you even do with the money? Cause these apartments need a make over and more stuff.

                      Property Manager Response

                      5/21/2021

                      Hello and thank you for your feedback. Please email me directly, carringtongreenmgr@apmanagement.net and I will be happy to address your concerns.

                      Updated Review

                      Review Author Icon

                      Current Resident 683819

                      Verified Resident 2014 - 2021

                      3.8

                      5/9/2021

                      I enjoyed living here for the past 6 years very quiet place to live i will recommend to anyone who is looking to rent. During the summer my daughter's and myself love going to the pool is very nice and keep clean.

                        Property Manager Response

                        5/14/2021

                        Thank you for taking the time to share your feedback with us! We love to hear it and always welcome your referrals.

                        Updated Review

                        Review Author Icon

                        Current Resident 695107

                        Verified Resident 2019 - 2021

                        5.0

                        4/27/2021

                        Great place to live. Very spacious one bedroom apartment! I've seen only 3 roaches total in living here for 2 years! Very quiet community. I feel safe with it being gated. Sometimes the gate is up though.

                          Property Manager Response

                          4/29/2021

                          Dear Valued Resident, Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to know you are enjoying the community!
                          Review Author Icon

                          Current Resident 894848

                          Verified Resident 2020 - 2021

                          2.2

                          4/18/2021

                          Not the best living experience. The neighbors above me work out everyday all times throughout the day. I have contact the front office they do not have a sense of urgency resolving the issue. The toilet is old and constantly over flooding. The front office management team is not the friendliest and very sarcastic.

                            Property Manager Response

                            4/21/2021

                            Hello and thank you for taking the time out to review our community. We would love the opportunity to speak with you in regards to the incident you specified in your review. Please reach out to the manager with your contact information and she will be in touch. Our customer service is a priority as we want to make sure that we are providing quality living to you all.
                            Review Author Icon

                            Current Resident 894784

                            Verified Resident 2018 - 2021

                            3.7

                            4/18/2021

                            It's had its ups and downs. I had a bad experience when someone from the office purposely hung up the phone on me. There has only been one person in that office staff that was nice and her name is Christine Hines. She's the best!

                              Property Manager Response

                              4/21/2021

                              Hello Verified Resident, Thank you for taking the time out to review our community. We would love the opportunity to speak with you in regards to the incident you specified in your review. Please reach out to the manager with your contact information and she will be in touch. Our customer service is a priority as we want to make sure that we are providing quality living to you all.
                              Review Author Icon

                              Current Resident 890175

                              Verified Resident 2021

                              4.2

                              4/6/2021

                              Easy process to fill out and submit paperwork when applying. With Covid going on the process was easy and done with proper rules and social distancing to ensure safety. Some better changed can be done

                                Property Manager Response

                                4/8/2021

                                Dear Valued Resident, Thank you for taking the time out to review our community. We are happy that your application process is stress-free as we strive to make sure we can help in any way we can. I would love to speak to you in regards to the changes you speak of. Please contact me in the leasing office to discuss.
                                Review Author Icon

                                Current Resident 657383

                                Resident 2019 - 2021

                                2.2

                                3/31/2021

                                Christine in the office was very rude and had a very bad attitude. Didn’t even try to listen or help me out she just kept talking over me and then eventually just hung up on me right in the middle of my sentence. Tried to call back and she just let it ring and never picked up. I can promise you I will not be renewing my lease and will never call back up to the front for any problems. Worst customer service I have ever experienced.

                                  Property Manager Response

                                  3/31/2021

                                  Hello, Resident Thank you for taking the time out to review our community. Please contact the manager at the leasing office as I am sure she would be more than happy to address your concerns.
                                  Review Author Icon

                                  Current Resident 885269

                                  Verified Resident 2021

                                  5.0

                                  3/18/2021

                                  This is a great community, very quiet and nice! The staff is kind and is always ready to help! This is also a great place to move into if you have a family. It is a very spacious living area with nice commodities!

                                    Property Manager Response

                                    3/22/2021

                                    Thank you so much for your review! We are always here to help and we're happy to know you are enjoying your home at Carrington Green.
                                    Review Author Icon

                                    Current Resident 884806

                                    Verified Resident 2019 - 2021

                                    2.2

                                    3/16/2021

                                    The complex was beautiful and safe when I first moved in.. but over the years the overall appearance of the stair ways and walk ways have been disgusting. The neighborhood is going down. The front gates never work .

                                      Property Manager Response

                                      3/18/2021

                                      Thank you for taking the time to leave us your feedback. Our gates are operational and we place a priority on any needed repairs. Please contact the office if you are experiencing issues with the gates at any time. The community was painted within the last year, and now that we are entering into spring we will be able to begin pressure washing again. I hope you will see the improvement.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 787257

                                      Verified Resident 2020 - 2021

                                      4.3

                                      3/16/2021

                                      I love the apartment, i have no complaints! They could update some areas of the apartment! The stairwells should be cleaned often but they the apartments itself is quiet and friendly! I will definitely recommend them to others

                                        Property Manager Response

                                        3/18/2021

                                        Thank you so much for your review. We are always happy to hear that you are enjoying the community! We appreciate your feedback and can certainly focus more on the breezeways.
                                        Review Author Icon

                                        Current Resident 883715

                                        Verified Resident 2021

                                        4.8

                                        3/14/2021

                                        This stay has been a great experience thus far! Staff is friendly. Apartments are clean and spacious. The gates stay close and close efficiently after each car. The outside park is clean. There's a dog park, beautiful pool, laundry room.

                                          Property Manager Response

                                          3/16/2021

                                          Thank you so much for your wonderful review! We love hearing about how our community shine! So happy to know that you are having a positive living experience here. As always we value you as a resident!

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 730254

                                          Verified Resident 2019 - 2021

                                          5.0

                                          2/14/2021

                                          Property is always in pristine condition. The staff and maintenance are always friendly and prompt with any questions or problems. They keep you informed of anything going on in the community via email which is great. Would highly recommend

                                            Property Manager Response

                                            2/15/2021

                                            Thank you so much for taking the time to leave a review! We love hearing from happy residents!
                                            Review Author Icon

                                            Current Resident 865428

                                            Verified Resident 2021

                                            5.0

                                            1/20/2021

                                            My move-in experience was great! The leasing agent Crystal was very knowledgeable and assisted me very well with the move. I didn't even view this location prior to signing lease or applying but I am extremely satisfied!!

                                              Property Manager Response

                                              1/22/2021

                                              Hello and Thank you for taking the time out to review our property. We are thrilled that your move in experience was great. This is the level of professionalism and service that you will continue to receive by our staff. We pride ourselves in customer service.
                                              Review Author Icon

                                              Wilnermagloire@yahoo.com

                                              Resident 2018 - 2021

                                              5.0

                                              1/18/2021

                                              I have lived at this property for over 3 years now and I couldn’t complain about a thing. If I ever needed a repair done, maintenance came out right away and got the problem fixed. The community is nice, friendly and inviting. In my 3 years, I haven’t had any neighbors above or below that ever gave me a problem. If you call the front office you will get a call back in a timely manner and they are all friendly inside the office too. So if you’re in the market stop on by Carrington Green Apartments and get you an apartment

                                                Property Manager Response

                                                1/22/2021

                                                Thank you for your valuable feedback! We are so happy to know you are enjoying your home.

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 697923

                                                Verified Resident 2020 - 2021

                                                2.2

                                                1/17/2021

                                                By far have not been very good. Management and staff needs to do better to keep old tenants and win new tenants. There are bugs ?? and other pests in the apartment and I have on several occasions submitted work requests to no avail. As a matter of fact, they closed the work request without fixing the problems, I have seen lack of integrity at this apartment.

                                                  Property Manager Response

                                                  1/20/2021

                                                  Hello Resident. We apologize that you feel that your experience has not been a pleasant one. Please note that at the time of your work orders, we were taking Covid 19 precautions in order to protect you and our staff, by not entering any units unless it was an emergency work order. We created an internal system that allowed us to close the work orders out of our system but keep in them in the order of which they were received, to complete when the Covid 19 restrictions were lifted. We take pride in our work and in our community, so please feel free to contact the manager at Carringtongreenmgr@apmanagement.net, and I am sure she will be able to assist you further.

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 767649

                                                  Verified Resident 2020 - 2021

                                                  5.0

                                                  1/10/2021

                                                  Great until you find a house thats the same price as the apartment . Rental is good for when your trying to rent at least 2 years and if a house that you like. Try to find stuff that has main stuff include in the rent.

                                                    Property Manager Response

                                                    1/12/2021

                                                    Hello and Thank you for taking the time to review our community. I am happy to announce that we now have internet services built into the rent. For more information please reach out to the leasing office where one of the staff members will be more than happy to assist you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 880 sq. ft.

                                                    $1,244 - $3,716

                                                    See Floor Plan Details

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 691 sq. ft.

                                                    $1,427 - $3,675

                                                    See Floor Plan Details

                                                    A2G

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 1,159 sq. ft.

                                                    $1,618 - $3,794

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,177 sq. ft.

                                                    $1,501 - $3,652

                                                    See Floor Plan Details

                                                    B2

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,320 sq. ft.

                                                    $1,544 - $2,923

                                                    See Floor Plan Details

                                                    B2G

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,645 sq. ft.

                                                    $1,777 - $3,044

                                                    See Floor Plan Details

                                                    B1G

                                                    2 Beds, 2 Baths | 1,472 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    5 Available Units

                                                    3 Beds, 2 Baths | 1,560 sq. ft.

                                                    $1,703 - $4,652

                                                    See Floor Plan Details

                                                    C1G

                                                    3 Beds, 2 Baths | 1,806 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B-

                                                    Review Ratings (from 24 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    2.7

                                                    Office Staff

                                                    2.6

                                                    Maintenance

                                                    2.9

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    24

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    10.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cyber Cafe and Media Lounge
                                                    • Fitness Center with Cardio and Strength Stations
                                                    • 24-Hour Emergency Maintenance
                                                    • Auto Detailing Bay
                                                    • Faux Wood Floors and Carpet
                                                    • Gated Community with Electronic Entry
                                                    • Granite Counters In Kitchen And Baths
                                                    • Online Payment And Account Management
                                                    • Outdoor Kitchen and Barbecue
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Positive Credit Reporting
                                                    • Preferred Employer Program
                                                    • Rain Shower Heads
                                                    • Resident Lounge with Coffee Bar
                                                    • Tennis Court
                                                    • Undermount Kitchen Sink with Gooseneck Faucet
                                                    • Wash and Fold Center
                                                    • convenient deposit alternative available
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                                                    Leasing

                                                    The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every corner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Birchstone Residential

                                                    B+
                                                    B+
                                                    Communities
                                                    41

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Halston McDonough Apartment Homes Rated?
                                                    Based on 347 number of votes by renters, Halston McDonough Apartment Homes is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Halston McDonough Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Halston McDonough Apartment Homes?
                                                    Safety: Halston McDonough Apartment Homes is rated 2.7 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Halston McDonough Apartment Homes is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Halston McDonough Apartment Homes?
                                                    Staff: Halston McDonough Apartment Homes is rated 2.6 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.92 days to their community reviews in the past year.
                                                    Who manages Halston McDonough Apartment Homes?
                                                    Birchstone Residential
                                                    What is the pet policy at Halston McDonough Apartment Homes?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    Halston McDonough Apartment Homes is a 691 - 1,806 sq. ft. apartment in McDonough in zip code 30253. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,244 - $4,652. Nearby cities include Locust Grove, Stockbridge, Hampton, Rex, Jonesboro, Morrow, Lake City, Ellenwood, Conley, Griffin, Covington, Conyers, and Forest Park.