Halston McDonough Apartment Homes
B
B
Award Winner
745 Highway 42 S , McDonough, GA 30253

3.8

(347 Reviews)
$1,244 - $4,652/mo

Reviews

3.8 rating

347 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1004366

Verified Resident 2019 - 2022

2.0

3/7/2022

When I first moved here it was great. Now, horrible from rude office staff to filthy stairways, dog poop everywhere, unruly people moving in. I can't wait to move. Also, I seen homeless people walking the complex at night.

    Property Manager Response

    3/7/2022

    Hi, unfortunately, your review is concerning. When you are available, we would love to be able to speak to you to further address this. Please give us a call in the office. -Carrington Green Mgr

    Updated Review

    Review Author Icon

    Current Resident 964588

    Verified Resident 2021 - 2022

    4.2

    3/3/2022

    The community and apartment are really nice to stay in. The only cons are some of the tenants aren't considerate enough with the noise they use mostly music. If you are a work at home agent of a major company and some of the tenants have car's that sound like big rigs that scare, you out of your sleep at 2:00am or 4:00am in the morning.

      Property Manager Response

      3/7/2022

      Thank you for your review and taking the time to review our community. -Carrington Green Mgr

      Updated Review

      Review Author Icon

      Current Resident 748563

      Verified Resident 2018 - 2022

      4.2

      2/20/2022

      It's been good for the most part. Miss the old management team. But do feel like the new management team is trying. With that all being said listen the best place that I've ever lived. And hope to be here for a long time

        Property Manager Response

        2/22/2022

        Hi! Thank you for taking the time to leave us a review. We're glad you are here and happy to call Carrington Green home! - Carrington Green Manager

        Updated Review

        Review Author Icon

        Current Resident 994552

        Verified Resident 2022

        5.0

        2/15/2022

        very quiet. diverse group of people that live here. i do wish they would do valet trash service though because i stay in the 500 building and I am in my 50's so it is far for me to walk all the way to the front to throw the trash out. and i think it would be nice if they installed an amazon hub so that people can go retrieve their packages instead of stuff just sitting outside all day especially if people are gone at work all day.

          Property Manager Response

          2/16/2022

          Thank you so much for sharing your feedback with us, we appreciate it!

          Updated Review

          Review Author Icon

          Current Resident 755510

          Verified Resident 2020 - 2022

          4.0

          2/1/2022

          Excellent place to live, I have had a few incidents but were handled accordingly. They allow the right type of people into this complex. Thus creating a safe and enjoyable place to live. I would, have recommended this place to live.

            Property Manager Response

            2/3/2022

            Thank you for taking the time to share you feedback!

            Updated Review

            Review Author Icon

            Current Resident 619258

            Verified Resident 2019 - 2022

            4.8

            1/12/2022

            Friendly staff, quiet neighborhood, ideal location, spacious rooms, pets allowed, a quick and thorough maintenance team?all adds up to a great apartment complex. Five out of five stars? would recommend.

              Property Manager Response

              1/19/2022

              Thank you very much for your feedback and the 5 star review! We appreciate it and are happy to know you are enjoying your home.
              Review Author Icon

              Current Resident 987408

              Verified Resident 2021 - 2022

              5.0

              1/9/2022

              Moving into apartment for the first time we were bit conscious about different aspects but so far so good. It's been a week since we move in here so rest of the stuff will come to come as time pass...

                Property Manager Response

                1/10/2022

                Thank you so much for the 5 star review! We are happy to have you as our residents.

                Updated Review

                Review Author Icon

                Current Resident 692972

                Verified Resident 2004 - 2022

                4.3

                1/9/2022

                Mostly fine through the years and with different management.. there are some things that could be addressed such as occupants of other buildings with no manners and also vehicles left unattended for months on end.

                  Property Manager Response

                  1/10/2022

                  Thank you for taking the time to leave us your feedback!

                  Updated Review

                  Review Author Icon

                  Current Resident 616523

                  Verified Resident 2018 - 2022

                  4.8

                  1/6/2022

                  ******Great overall experience. Friendly staff. Fast efficient maintenance staff. Safe community. Been here for over 2 years and haven't had any complaints.********************************************

                    Property Manager Response

                    1/10/2022

                    Thank you so much for the 5 Star review! We love to hear that feedback.

                    Updated Review

                    Review Author Icon

                    Current Resident 707402

                    Verified Resident 2019 - 2022

                    5.0

                    1/4/2022

                    I have enjoyed living here since I moved down here in 2019. I am sad to say I will be leaving! It has been a wonderful neighborhood to live in while being into the Georgia area. It worked out perfect for me and my pup!

                      Property Manager Response

                      1/6/2022

                      Thank you for the review! We appreciate your time and feedback.
                      Review Author Icon

                      Current Resident 986105

                      Verified Resident 2018 - 2022

                      4.7

                      1/4/2022

                      Quiet apartment complex, no problems in the last 3 years we have lived here. When work order is submitted work is done quickly and efficently. Staff is friendly and the apartments ground are maintained on a regular bases. We love it here.

                        Property Manager Response

                        1/6/2022

                        Thank you so much for the positive feedback! We are happy to have you as our residents.
                        Review Author Icon

                        Current Resident 984766

                        Verified Resident 2021

                        5.0

                        12/28/2021

                        I really like the apartment. It feels safe and secure. I love the fact that we have Police on the property as well. Everyone stays to themselves but at the same time everyone is friendly. I love the fact that it's a gated community because that's extra security. I also like that if it's a problem with anything in my apartment. The maintenance people attend to the problem ASAP.

                          Property Manager Response

                          12/30/2021

                          Thank you for the 5 star review! We are happy to know that you are enjoying your new home!

                          Updated Review

                          Review Author Icon

                          Current Resident 858681

                          Verified Resident 2005 - 2021

                          4.0

                          12/26/2021

                          Overall, Office and Mtc staff have been helpful, courteous and prompt. I realize I can not pick my neighbors, but overall they have been decent. I love the landscaping around the poperty, especially in spring when evrything starts to bloom again

                            Property Manager Response

                            12/30/2021

                            Thank you for taking the time to share your feedback with us!

                            Updated Review

                            Review Author Icon

                            Current Resident 866414

                            Verified Resident 2021

                            4.2

                            11/7/2021

                            This community is pretty quiet for t he most part. I love the floor plan that I have. The high ceiling help the home feeling. Maintenance is prompt. Apartments are really spacious. Nice property and value.

                              Property Manager Response

                              11/10/2021

                              Thanks for the review! Love hearing that you are enjoying your home!
                              Review Author Icon

                              Current Resident 954777

                              Verified Resident 2019 - 2021

                              4.7

                              10/7/2021

                              Work orders are handled promptly, and the staff is very friendly and courtious. ...........................................................

                                Property Manager Response

                                10/11/2021

                                Thank you for leaving us a review. We appreciate your kind words.
                                Review Author Icon

                                Current Resident 200241

                                Verified Resident 2021

                                4.3

                                10/7/2021

                                From the beginning to end of the application and move in process was Great and Easy! Christine was/is the best. She has extraordinary patience and very understanding. The neighbors speak, smile, and don't helping you out with things to take in the house. I also love that you can have a package delivered and no one bothers it. I love the staff and the community. Great choice! Highly recommend Carrington Green

                                  Property Manager Response

                                  10/11/2021

                                  Thank you so much for leaving us a review! We are happy to know that everything has gone smoothly for you.
                                  Review Author Icon

                                  Current Resident 951254

                                  Verified Resident 2021

                                  3.0

                                  9/21/2021

                                  Move in was simple and seamless. However the apartment was not checked and for basic maintenance issues before renting. Such as changing the drain in the bathroom, the dishwasher stop working after a few weeks and then the garbage disposal. The dryer in the laundry center were broken for weeks even after walking down to the leasing office to let them know. Our ceiling leaked and was not fully fixed until after the 3rd attempt. Needless to say there was too many issues that could be fixed before renting the apartment. On a positive note staff were always friendly and professional. (with exception of the guys that does maintenance, they were not to friendly and you would always need to ask follow-up questions on whether the issue was fixed etc. The female maintenance person was always professional, friendly and always updated you on what her next steps were if necessary.

                                    Property Manager Response

                                    9/23/2021

                                    Thank you for your feedback, we hate to hear that you have had some maintenance issues arise during your stay. We definitely do try to catch everything we can and to make repairs in a timely fashion. Our team takes customer service seriously and we will continue to strive for excellence.
                                    Review Author Icon

                                    Current Resident 950688

                                    Verified Resident 2021

                                    4.5

                                    9/20/2021

                                    For my first place of living I highly recommend. Great people, great community, and surely a piece of mind. My apartment was prep very nice and clean. The application process also went smooth and quick as well.

                                      Property Manager Response

                                      9/23/2021

                                      Thank you for taking the time to leave us a review! We are so happy that you are enjoying your new home!

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 924705

                                      Verified Resident 2021

                                      4.8

                                      9/19/2021

                                      Like I said I love living here I don't know what else to say I love the staff when I had a problem with my kitchen draw I couldn't believe how fast they fix it, the staff here from front dest to maintain is wonderful expectantly the front desk when I have a problem not understanding something they are so helpful I love tne front desk

                                        Property Manager Response

                                        9/20/2021

                                        Thank you very much for the 5 star review! We appreciate your kind words of appreciation for our on site team.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 945666

                                        Verified Resident 2021

                                        5.0

                                        9/19/2021

                                        Great,Excellent, prestige ! Why would someone want to call any where else home . I have enjoyed my new home and I would refer my family and friends & co-workers! ! My neighbor's are pretty cool and like family!

                                          Property Manager Response

                                          9/20/2021

                                          Thank you very much for your 5 star review! We love hearing from you and are pleased to know that you are enjoying your new home.
                                          Review Author Icon

                                          Current Resident 947432

                                          Verified Resident 2021

                                          4.3

                                          9/7/2021

                                          Just moved in on September 4, 2021. There is a lot of speeding. They should slow down. The entrance to the apartment needs to be upgraded or fixed to where only one car should enter at a time. Perhaps, they can be fined.

                                            Property Manager Response

                                            9/9/2021

                                            Hi and thank you for taking the time to leave us a review. We appreciate your feedback. We recently added sped bumps throughout the community, but we can definitely send out a friendly reminder about the gates and speeding.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 554117

                                            Verified Resident 2018 - 2021

                                            4.8

                                            8/26/2021

                                            It's been a very good overall experience. It's has been a very peaceful community and I have no complaints about my unit. Everything I need as of extremities are within a 5 to 10 mile radius which is awesome. It is a very awesome community.

                                              Property Manager Response

                                              8/31/2021

                                              Thank you for the 5 stars and for taking the time to share your experience! We are so happy to know you are enjoying your home.

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 715128

                                              Verified Resident 2019 - 2021

                                              2.7

                                              8/23/2021

                                              Was really good when I first moved in. Now I have a terrible neighbor that I'm not even sure lives here that stays in his car all night with his headlights on. I would call the front office to complain but the lady who works in there now is a complete ----- and doesn't care about the residents. She is extremely rude and if you need any type of help she will instead just have an attitude with you the whole time and get nothing done. I get better customer service at the DMV. The maintenance lady that helped me with my garbage disposal was SUPER nice and friendly. She took the time to explain everything and made sure I felt comfortable calling her for anything.

                                                Property Manager Response

                                                8/24/2021

                                                Thank you for sharing your feedback. I'm sorry if you have had a poor experience with any member of our management team. This is not a typical complaint for us and if you are having an issue that needs to be addressed further please contact me directly at agrissom@apmanagement.net.
                                                Review Author Icon

                                                Former Resident 158773

                                                Resident 2020 - 2021

                                                1.8

                                                8/22/2021

                                                BEWARE! The rent is never what they say it will be. They find all kind of extra fees to charge you, hundreds of dollars of extra fees. Make sure you read the lease agreement very very carefully! They very rarely clean the breezeways and the security gate always has issues.

                                                  Property Manager Response

                                                  8/24/2021

                                                  Thank you for taking the time to share you feedback. All monthly charges are disclosed on quote sheets at the time of leasing and detailed in the lease agreement. Water and sewer charges are based on individual usage and may fluctuate each month. We rotate pressure washing the breezeways, and do ask that people do not leave their trash outside to assist with keeping the breezeways clean in between. Unfortunately, we experienced 2 lightning strikes over the last few months, both of which damage components of the gate. Parts have to be ordered and we are then at the mercy of the repair technicians schedule. They like most these days are short staffed so it can take longer than we would like. We do apologize for any inconveniences this has caused our residents.
                                                  Review Author Icon

                                                  Current Resident 930455

                                                  Verified Resident 2021

                                                  4.7

                                                  7/22/2021

                                                  Overall it's been a pleasure. A few minor maintenance concerns that were immediately addressed. Very clean and quiet community. The size of the apartments are ok. The staff is nice and friendly. I would definitely recommend.

                                                    Property Manager Response

                                                    7/23/2021

                                                    Dear Valued Resident, Hello and Thank You for taking the time to review our community. We. are happy that you are loving your new home. We would also like to get more information on your maintenance requests, please reach out to the office so that we could get insight on this. Thank You!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 880 sq. ft.

                                                    $1,244 - $3,716

                                                    See Floor Plan Details

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 691 sq. ft.

                                                    $1,427 - $3,675

                                                    See Floor Plan Details

                                                    A2G

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 1,159 sq. ft.

                                                    $1,618 - $3,794

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,177 sq. ft.

                                                    $1,501 - $3,652

                                                    See Floor Plan Details

                                                    B2

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,320 sq. ft.

                                                    $1,544 - $2,923

                                                    See Floor Plan Details

                                                    B2G

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,645 sq. ft.

                                                    $1,777 - $3,044

                                                    See Floor Plan Details

                                                    B1G

                                                    2 Beds, 2 Baths | 1,472 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    5 Available Units

                                                    3 Beds, 2 Baths | 1,560 sq. ft.

                                                    $1,703 - $4,652

                                                    See Floor Plan Details

                                                    C1G

                                                    3 Beds, 2 Baths | 1,806 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B-

                                                    Review Ratings (from 24 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    2.7

                                                    Office Staff

                                                    2.6

                                                    Maintenance

                                                    2.9

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    24

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    10.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cyber Cafe and Media Lounge
                                                    • Fitness Center with Cardio and Strength Stations
                                                    • 24-Hour Emergency Maintenance
                                                    • Auto Detailing Bay
                                                    • Faux Wood Floors and Carpet
                                                    • Gated Community with Electronic Entry
                                                    • Granite Counters In Kitchen And Baths
                                                    • Online Payment And Account Management
                                                    • Outdoor Kitchen and Barbecue
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Positive Credit Reporting
                                                    • Preferred Employer Program
                                                    • Rain Shower Heads
                                                    • Resident Lounge with Coffee Bar
                                                    • Tennis Court
                                                    • Undermount Kitchen Sink with Gooseneck Faucet
                                                    • Wash and Fold Center
                                                    • convenient deposit alternative available
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every corner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Birchstone Residential

                                                    B+
                                                    B+
                                                    Communities
                                                    41

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Halston McDonough Apartment Homes Rated?
                                                    Based on 347 number of votes by renters, Halston McDonough Apartment Homes is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Halston McDonough Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Halston McDonough Apartment Homes?
                                                    Safety: Halston McDonough Apartment Homes is rated 2.7 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Halston McDonough Apartment Homes is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Halston McDonough Apartment Homes?
                                                    Staff: Halston McDonough Apartment Homes is rated 2.6 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.92 days to their community reviews in the past year.
                                                    Who manages Halston McDonough Apartment Homes?
                                                    Birchstone Residential
                                                    What is the pet policy at Halston McDonough Apartment Homes?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Halston McDonough Apartment Homes is a 691 - 1,806 sq. ft. apartment in McDonough in zip code 30253. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,244 - $4,652. Nearby cities include Locust Grove, Stockbridge, Hampton, Rex, Jonesboro, Morrow, Lake City, Ellenwood, Conley, Griffin, Covington, Conyers, and Forest Park.