Halston McDonough Apartment Homes
B
B
Award Winner
745 Highway 42 S , McDonough, GA 30253

3.8

(347 Reviews)
$1,244 - $4,652/mo

Reviews

3.8 rating

347 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 562481

Verified Resident 2018

4.0

10/26/2018

Staff here are friendly and always helpful. Love the security. I always feel safe and comfortable. I just wish it was gated all around the complex. People still have access to come up to apartments without going thru the gate.

    Property Manager Response

    11/9/2018

    Thank you for your positive review! We are happy you are enjoying the community, and appreciate your feedback and suggestions. We certainly want to provide a place where all of our residents are proud to call home. Thanks again!
    Review Author Icon

    Current Resident 562312

    Verified Resident 2018

    3.5

    10/25/2018

    its all great . thanks to all of the management staff. very nice place to live. the maintance staff is great. I tell all of my friends about this experience. enjoy the cleaness of the apartment and kept up all the time.

      Property Manager Response

      11/6/2018

      Thank you for your great review! We are so happy to know you are satisfied and enjoying your apartment home. Please let us know if there's anything we can do to continue providing you with an exceptional living experience!
      Review Author Icon

      Current Resident 560307

      Verified Resident 2017 - 2018

      3.7

      10/22/2018

      Overall, my stay here has been okay. Before my husband and I moved in, I looked up reviews for the complex. I saw a couple reviews in regards to pests/bugs and a smell being in the apartments but I assumed maybe it was just an issue that particular resident had. When we moved in, there was an old smell in the apartment, but I thought well maybe I can get rid of it with a good cleaning and wall plugs. It went away but we would smell that old smell from time to time. The pest/bugs was a big issue for me. I absolutely hate any type of rodent. That has been an issue here since we moved in. I like to thing I'm a pretty clean person but we still saw roaches in the apartment. We have seen roaches, spiders, and some other bugs I couldn't recognize. Also, there was always a small gnat flying around that we couldn't get rid of. The apartments are near a lot of wooded area, so I'm assuming that's why but this was a big issue for me. When we moved in, the alarm system didn't work. Having to pay $10/month for it, I put in a work order for it to be fixed. They came out the following day but said they would notify the alarm system company. Here we are a year later, the alarm system still doesn't work and we're still paying the $10/month. My husband went to the front office about it and they basically told him we still had to pay the $10/month even though it wasnt working and no one came out to fix it. Other then that, I don't have a problem with maintenance. I don't interact with the office staff, so I don't have much to say about them. The only time I interacted with them, (outside of signing the lease) they weren't too welcoming. They might be the nicest people ever but from my one interaction, I didn't get that. I always feel like that's important working in a service setting. They saw me but they just sat at their desks when I walked in. No one said they'd be with me in a minute, nothing. Someone eventually got up and asked what I needed. Overall, my stay hasn't been bad. It's pretty quiet. The neighbors are friendly and I havent had many problems from them. Will I be renewing? Probably not. I'm giving an honest review because that's what I always look for when I'm searching.

        Property Manager Response

        10/26/2018

        Hi, thank you for your feedback! I would love to discuss your concerns with maintenance, pest control and our office staff. Please contact me directly: agrissom@apmanagement.net - I am the District Manager. Thanks!
        Review Author Icon

        Current Resident 553239

        Verified Resident 2018

        4.0

        10/9/2018

        I like the sense of security and that the staff is always on the grounds and available for contact. The complex is very quiet even though it is close to a busy area with traffic during rush hour. The aesthetics of the complex is nice and modern and I see myself living here long-term.

          Property Manager Response

          10/16/2018

          Dear Resident, thank you so much for taking the time to give our community such a shining review! We are so happy you are enjoying your apartment and definitely hope you will continue to make us your home for years to come.
          Review Author Icon

          Current Resident 552534

          Verified Resident 2018 - 2020

          3.5

          3/13/2020

          This place is way too expensive for what you get. The office staff is harder to reach since they changed management, the breezeways are almost always filthy, the pool is closed for nearly the entire year just to open for a couple of months, etc. If I can move, I will be moving to somewhere I feel like me paying $1,029 is justified.

            Property Manager Response

            10/10/2018

            Dear Resident, Thank you for taking the time to post a positive review! Our community is surrounded by lush woods, so depending on the season it can be challenging at times to keep bugs away from the community. We do offer weekly pest control, so give the office a call and they can make sure to spray at your entry points. Thank you for choosing to make us your home!
            Review Author Icon

            Current Resident 552427

            Verified Resident 2017 - 2018

            5.0

            10/28/2018

            Great, sufficient, dependable and very responsive work! I've lived in many apt and have never had such quick response on maintenance. They aren't rude or nosey and are very throughough and do a great job!

              Property Manager Response

              10/15/2018

              Dear Resident, Thank you for the great review! We are so glad to know that you are enjoying your apartment and our community.
              Review Author Icon

              Current Resident 538292

              Verified Resident 2018

              3.2

              9/5/2018

              This community is in a nice area and located near a lot of shopping places. This community has great neighbors and I have not had any issues with the neighbors. I have had communication issues with the office and maintenance. Their maintenance needs improvement.

                Property Manager Response

                9/17/2018

                Dear Resident, Thank you for your kind words. We want to sincerely apologize for your negative experience with our office and Maintenance staff. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call 770-288-2873. You can also email us at Carringtongreen@apmanagement.net and we will get back to you promptly. We look forward to hearing from you!
                Review Author Icon

                Current Resident 538286

                Verified Resident 2017 - 2018

                4.0

                9/5/2018

                The complex is kept clean and orderly. The area is quite and never overly loud. The location is excellent and very convenient to the interstate, shopping and food. I would recommend living here to any of my family or friends.

                  Review Author Icon

                  Current Resident 526438

                  Verified Resident 2018 - 2019

                  5.0

                  5/26/2019

                  It has been a wonderful experience living in Carringtion Green Parkway. The staff is great and very friendly. Most of the neighbors do keep to themselves. Even though, I'm not renewing my lease I would definitely recommend this community.

                  Property Manager Response

                  9/17/2018

                  Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We're so happy you love the apartment!
                  Review Author Icon

                  Current Resident 522324

                  Verified Resident 2017 - 2019

                  5.0

                  10/30/2019

                  Great Place to live Great Staff And really GREAT MAINTENANCE TEAM!!!????Very nice Community Great location Nce and Quiet Good School Close To the interstates any nice restaurantsAlso write down the street from Walmart And Tango outlet mall

                    Property Manager Response

                    9/17/2018

                    Thank you so much for taking the time to leave this great review. Please let us know what we can do for you in the future. We are happy to help!
                    Review Author Icon

                    Current Resident 520014

                    Verified Resident 2015 - 2018

                    4.5

                    7/29/2018

                    Quiet neighborhood, friendly staff, nice apartments with enough space. The maintenance staff is always prompt and professional and orders and filled quickly. There are also many places to eat and shopping not far from here.

                      Property Manager Response

                      8/20/2018

                      Dear Resident, thank you so much for taking the time to leave this review! We're so glad to hear that you love where you live and have experienced great service from our management team. Thank you also for pointing out some of the features like the great location and neighborhood. It's wonderful residents like you who make Carrington Green a great place to call home!
                      Review Author Icon

                      Current Resident 347664

                      Resident 2018

                      3.7

                      7/21/2018

                      I admire living at Carrington Green. My only concern is the management or absurd fees when you miss just one payment. Wether it was a system glitch with autopay or accidently forget, they'll have county sheriff come to your apartment with an affidavit which adds more fees to your monthly bill. Expect to spend merely $300-$400 on fees.

                        Review Author Icon

                        Current Resident 899350

                        Resident 2015 - 2017

                        2.0

                        4/28/2017

                        The Carrington Green Apartment Complex was awesome when it was ran by ---- and -------, there was nothing they didn't take of as well as the at that time courtesy officer. Well they've been replaced by some of the most sorry people I even seen. I had problems with an upstairs neighbor, called the courtesy officer 3 times he never called back or responded, I had to address the neighbor myself a few times until she moved. I informed the property managers of the lack of there of and was told by them there was nothing they could do. Now AS MUCH AS I PAY IN RENT I KNOW DAMN WELL YOU CAN ADDRESS THE PROBLEM; however, as soon as I stared asking for corporate number because all the "Property Management is doing is collecting a check and the courtesy officer is living rent/apartment work free", it was we'll take care of it. That has yes to be seen. Some of rentors have dogs and they crap in the grass in front of my patio area and I don't address them they leave, I've even told the sorry management and they've done nothing ever. The "new management is consisted of 2 clueless females and a clueless Ken doll looking guy" sad. As soon as I get the approval for my house I'm gone and I will NEVER recommend these apartments to anyone......

                          Property Manager Response

                          11/17/2017

                          Hello, I'm very sorry to hear that you were less than satisfied with your stay here with us, but thank you for bringing these concerns to our attention. Please note that it is our mission to create a community that you are proud to call home. It appears from reading you review that during your stay there were quite a few issues to address. Again, we would like to apologize for the issues your experienced, and would like to make you aware that we have made changes to our staff and procedures to create a better overall resident experience. We are constantly working to exceed our residents' expectations and welcome any feedback that guide us along the way. Please feel free to contact the office directly to discuss you feedback with the property manager. Thank you and have a great day.
                          Review Author Icon

                          Wendyew1125@yahoo.com

                          Resident 2015 - 2016

                          4.0

                          10/4/2016

                          This has been an awesome stay at Carrington Green, because Jessica in the leasing office has always went above and beyond to accommodate me. I also like the maintenance crew they always take care of things in a timely manner, and keep the apartments nice and clean. Thanks, Wendy

                            Review Author Icon

                            BAINESNL

                            ProspectVisited 2016

                            2.3

                            7/5/2016

                            Carrington Green Management is a BIG ripoff. You are promised to be refunded your Admin fee of $100 if you are not approved, but the application fee will not be refunded. We were not approved for the apartment. I went back to the office and was told we were not approved. While she was looking at the file, she explained why we were not approved. The manager stated I will receive the Admin Fee back via mail from the cooperate office. After three weeks had passed. I visited the office again to inquire of my refund. I was then told it takes 30 days, and if I receive it to let them know. I called again and spoke to the manager. Her reply was, "okay, let me get with my assistant and I will call you right back. Please give me your contact number." I have heard from her since. Today, 5 July 2016, I call back. Now I have the Assistant Manager, which doesn't know anything about it. I ask for the cooperate office phone number and was told I would probably be routed back to her. She told me the Manager was out of town. I just kept getting the runaround. Then she looked at the file and gave me another reason I haven't received the refund. I again asked for the cooperate office number and was told they don't have a cooperate office, only someone that moves from office to office and the only way I could contact them was via email. Okay, so you just lied to me when you said the cooperate office would redirect me to you. Your company is a BIG RIPOFF! TERRIBLE CUSTOMER SERVICE

                              Review Author Icon

                              Current Resident 904136

                              Resident 2013 - 2016

                              4.2

                              1/19/2016

                              Overall I have lived at Carrington Green for 3 years going on 4. I like the location, community, and the staff is very friendly. I love the new management team because they are all about bringing the community together with events that are very well put together. The maintenance team is very punctual.

                                Review Author Icon

                                garyglicloud

                                Resident 2014 - 2016

                                5.0

                                1/15/2016

                                Many options to accommodate every option for what you need in # of bedrooms or garage. Prices are comparable to surrounding area. The staff on site is the most accommodating and will go out of their way to meet your needs. Just Angels. If I move back to Atlanta this is where I would live but my job requires me to relocate.

                                  Review Author Icon

                                  wcortes

                                  Resident 2016

                                  5.0

                                  1/15/2016

                                  I just moved in to these apartments in the beginning of the month. After a grueling search, I knew Carrington Green was my choice. Glad I made that decision! The staff has been extremely helpful and friendly during the application and move-in process. The neighborhood is great; My kids have enjoyed the comfort and safety of it as well.

                                    Review Author Icon

                                    jimbo1415

                                    Resident 2014 - 2015

                                    1.3

                                    12/29/2015

                                    Absolutely the WORST experience ever. State/federal laws do not apply here. Ethics do not apply here. They try to trap you into new leases and break the law to do it. Of course I do NOT want to sign a new lease. This place is TERRIBLE. LOUD at all hours of the night and morning. Neighboring communities sneak in to use the facilities. Roaches are a HUGE problem here. Always calling maintenance and they show up whenever its convenient for them. Do you and your family a favor and move elsewhere.

                                      Review Author Icon

                                      Current Resident 697246

                                      Resident 2015

                                      5.0

                                      7/31/2015

                                      I really love living here. It is quiet, the neighbors are nice, it is a very dog friendly community, and my apartment is really a great place. They really jump on service requests and the service guys are just super. The office folks are friendly, helpful, and honest. It has been a great experience. It feels like home!

                                        Review Author Icon

                                        Current Resident 612523

                                        Resident 2011 - 2015

                                        5.0

                                        7/27/2015

                                        I love living in Carrington Green! My reported issues are addressed quickly. The service requests are handled immediately and communication of the service is excellent. I have great neigbors!! The grounds are always well kept.

                                          Review Author Icon

                                          mommieboo

                                          Resident 2015

                                          5.0

                                          7/12/2015

                                          I'm new at Carrington Green, but from the time I first visited, to moving in, my experiences have all been awesome. This community far exceeds any I have ever lived in. It's a very peaceful place. The staff treats you with dignity. They really care. I sleep very well here. It's not noisy. Everything...from the faucets to the appliances, to the crown molding, shows that the owners really care about providing a beautiful and well maintained community.

                                            Review Author Icon

                                            Current Resident 281629

                                            Resident 2015

                                            4.3

                                            7/5/2015

                                            My fiancé and myself had been in search of an apartment for almost a year before we found this complex. We visited without reading any of the reviews nor doing any research whatsoever. When we found out that not only is the property beautiful but quiet and affordable as well, we pounced on them. After a few days behind filling out our application we were dreading moving in. The reviews on this place are terrible, which makes for a quite awful feeling for a future resident. I had brought this up with our leasing agent, Jessica, and she informed me that the property was managed by a different company before January. So I went back to reading and most of the positive reviews are from January until current. Quite a relief! We moved in, and we have loved every moment of the beautiful property. They have a rather large pool that has yet to be dirty. A gym, which is fully loaded. A laundry room that is tight, but does the job, and many more amenities. Above anything, this management team tries to make our community feel like home. They've thrown pool parties. They've hosted cookies in the office. We get fantastic deals at local eateries. I am so thankful for the environment that I've stepped into. As with anything, there will also be complaints. Maintenance has not been speedy for us. This usually is understandable, however it's been almost two weeks since we've placed a complaint and we haven't heard back. There was also a few terrifyingly large bugs that we've stumbled across. The complex provides pest control as per request every Monday, so I'm hoping this will no longer be an issue for us. This community is phenomenal overall. I love that the office team is so helpful and cheerful. When I've seen my leasing agent she always asks how we're doing and makes an effort to personally ensure our satisfaction.

                                              Review Author Icon

                                              Current Resident 221613

                                              Resident 2015

                                              5.0

                                              6/30/2015

                                              Since May 2015 I have resided at Carrington Green Apartments located in McDonough, Ga. I needed a one bedroom/one bath but because the two bedrooms/two baths were affordable I selected it. I can honestly say I love my apartment. It is contemporary, spacious, well maintained and have very nice amenities. The ostumer service is great. The staff is pleasant and very friendly. They are eager to assist and maintenance request are handled promptly. On a monthly basis resident receive a newsletter to inform them about up-coming required maintenance up-keep, apartment and community activities/events; and in addition there is a section for resident comments. For me this is very important because it gives me a voice and shows that my feeing and concerns are valued. This is not my first experience residing in an apartment. One of my pet peeves is teenagers' running around unsupervised and being loud. Since I have resided here I have seen teens but they have always been very polite and manner-able. For review, I have attached some photos of my place. So welcome to the review of my safe haven.

                                              Review Author Icon

                                              Current Resident 112586

                                              Resident 2015

                                              4.8

                                              6/24/2015

                                              I like the area. Very convenient , close to freeway and stores. Positive and clean environment. Feel safe to let my kids play outside. I enjoy the amenities such as the pool, gym, and tennis court. Definitely would recommend to a friend. I've been a renter less than a month and I'm very satisfied with my choice.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                A2

                                                3 Available Units

                                                1 Bed, 1 Bath | 880 sq. ft.

                                                $1,244 - $3,716

                                                See Floor Plan Details

                                                A1

                                                2 Available Units

                                                1 Bed, 1 Bath | 691 sq. ft.

                                                $1,427 - $3,675

                                                See Floor Plan Details

                                                A2G

                                                1 Available Unit

                                                1 Bed, 1 Bath | 1,159 sq. ft.

                                                $1,618 - $3,794

                                                See Floor Plan Details

                                                2 Bedrooms

                                                B1

                                                4 Available Units

                                                2 Beds, 2 Baths | 1,177 sq. ft.

                                                $1,501 - $3,652

                                                See Floor Plan Details

                                                B2

                                                1 Available Unit

                                                2 Beds, 2 Baths | 1,320 sq. ft.

                                                $1,544 - $2,923

                                                See Floor Plan Details

                                                B2G

                                                1 Available Unit

                                                2 Beds, 2 Baths | 1,645 sq. ft.

                                                $1,777 - $3,044

                                                See Floor Plan Details

                                                B1G

                                                2 Beds, 2 Baths | 1,472 sq. ft.

                                                See Floor Plan Details

                                                3 Bedrooms

                                                C1

                                                5 Available Units

                                                3 Beds, 2 Baths | 1,560 sq. ft.

                                                $1,703 - $4,652

                                                See Floor Plan Details

                                                C1G

                                                3 Beds, 2 Baths | 1,806 sq. ft.

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                B
                                                B

                                                Renter Ratings

                                                B-

                                                Review Ratings (from 24 reviews)

                                                Noise

                                                3.6

                                                Grounds

                                                3.0

                                                Safety

                                                2.7

                                                Office Staff

                                                2.6

                                                Maintenance

                                                2.9

                                                Neighborhood

                                                3.7

                                                Survey Scores N/A

                                                Review Count

                                                B

                                                Number of reviews in the past 365 days

                                                24

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                91.67%

                                                Manager’s Review Reply Time

                                                B

                                                Average time to respond to reviews

                                                10.92 days

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer Connections
                                                Parking
                                                • Garage
                                                Pets
                                                • Dogs Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • Cyber Cafe and Media Lounge
                                                • Fitness Center with Cardio and Strength Stations
                                                • 24-Hour Emergency Maintenance
                                                • Auto Detailing Bay
                                                • Faux Wood Floors and Carpet
                                                • Gated Community with Electronic Entry
                                                • Granite Counters In Kitchen And Baths
                                                • Online Payment And Account Management
                                                • Outdoor Kitchen and Barbecue
                                                • Pet-Friendly Community
                                                • Playground
                                                • Pool with Sundeck
                                                • Positive Credit Reporting
                                                • Preferred Employer Program
                                                • Rain Shower Heads
                                                • Resident Lounge with Coffee Bar
                                                • Tennis Court
                                                • Undermount Kitchen Sink with Gooseneck Faucet
                                                • Wash and Fold Center
                                                • convenient deposit alternative available
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                                                Leasing

                                                The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every corner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Birchstone Residential

                                                B+
                                                B+
                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Halston McDonough Apartment Homes Rated?
                                                Based on 347 number of votes by renters, Halston McDonough Apartment Homes is currently rated 3.8 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Halston McDonough Apartment Homes?
                                                Halston McDonough Apartment Homes is rated 3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                How effective was the maintenance team when resolving your problem?
                                                Maintenance: Halston McDonough Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                What are noise levels like at Halston McDonough Apartment Homes?
                                                Halston McDonough Apartment Homes is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                How safe is Halston McDonough Apartment Homes?
                                                Safety: Halston McDonough Apartment Homes is rated 2.7 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                How satisfied are residents with the neighborhood?
                                                Halston McDonough Apartment Homes is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                How satisfied are residents with the staff at Halston McDonough Apartment Homes?
                                                Staff: Halston McDonough Apartment Homes is rated 2.6 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                How often does management engage with reviews?
                                                Managers have responded to 91.67% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 10.92 days to their community reviews in the past year.
                                                Who manages Halston McDonough Apartment Homes?
                                                Birchstone Residential
                                                What is the pet policy at Halston McDonough Apartment Homes?
                                                Dogs Allowed
                                                Pet Limit: 2
                                                Cats Allowed
                                                Pet Limit: 2
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

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                                                Under New Management

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                                                Halston McDonough Apartment Homes is a 691 - 1,806 sq. ft. apartment in McDonough in zip code 30253. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,244 - $4,652. Nearby cities include Locust Grove, Stockbridge, Hampton, Rex, Jonesboro, Morrow, Lake City, Ellenwood, Conley, Griffin, Covington, Conyers, and Forest Park.