Halston McDonough Apartment Homes
B
B
Award Winner
745 Highway 42 S , McDonough, GA 30253

3.8

(347 Reviews)
$1,244 - $4,652/mo

Reviews

3.8 rating

347 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1177816

Verified Resident 2023

4.7

9/7/2023

Honestly, this is the best apartment community that I've ever lived in. Maintenance, specifically speaking, Ms. Tina, is AMAZING! She's more-so family at this point. The property manager, Taia is incredible. Since day 1, she has shown the best hospitality and it's soo warm and welcoming each time we speak. The community is just amazing.

    Property Manager Response

    9/12/2023

    We aim to cultivate meaningful relationships with our residents, so we are pleased you feel Tina and Taia have become family to you! It is our pleasure to provide this level of service, so we invite you to let us know if you need anything else.
    Review Author Icon

    Current Resident 45480

    Verified Resident 2018 - 2023

    4.2

    9/2/2023

    Resident for five years and remain satisfied with Halston McDonough. Upkeep is stellar and maintenance requests are handled promptly and effectively. Location is situated away from most commercial businesses which results in quietness, although both access roads (Hwy's 42 and 155) are busy and exiting can be tricky (patience required).

      Property Manager Response

      9/6/2023

      Our team is delighted to know that you are so impressed with our stellar service! We strive to ensure that our residents are happy and well-cared for, so it means the world to us to see your words of praise. We also value your perspective on traffic in our area. Thank you for being a long-term resident of our fantastic community.
      Review Author Icon

      Current Resident 1175580

      Verified Resident 2023

      3.0

      8/31/2023

      Unhappy at the moment. For what I pay for rent and residents who live near me continue smoke cigarettes coming through my vents and causing health issues. Breeze way and stairs have debris and should be blown off. I moved from a house of 17 years thinking this apartment community would be a great experience and it's not.

        Property Manager Response

        9/9/2023

        Hello, thank you for reviewing. Your happiness and comfort are of paramount importance to us, so we appreciate you drawing our attention to any issues with cigarette smoke or upkeep of outdoor areas. To help us restore your satisfaction in our community, please drop by our office or call us when you have the time.
        Review Author Icon

        Current Resident 1171657

        Verified Resident 2023

        4.5

        8/18/2023

        My stay at Halston McDonough has been excellent. The front office staff is extremely helpful and responsive.The property is very well maintained. Maintenance was timely in an issue that I had with my AC

          Property Manager Response

          8/22/2023

          Our team is delighted to hear that you have had such an excellent experience in our community! Thank you for taking the time to acknowledge our efforts to provide responsive service. It is our pleasure to have you as a resident!
          Review Author Icon

          Current Resident 1165655

          Verified Resident 2021 - 2023

          3.8

          8/1/2023

          The area and apartments are nice. There are restaurants and shopping centers in less the five miles from the apartments. Me and my parents moved to Georgia almost two years ago. We love the area. Thank you

            Property Manager Response

            8/5/2023

            We appreciate your review! It is wonderful to hear that you enjoy the convenient location and comfortable living environment that our community provides. If there is anything we can do for you, please feel free to reach out!
            Review Author Icon

            Current Resident 1162641

            Verified Resident 2022 - 2023

            2.3

            7/24/2023

            Overall the experience has been okay. We haven't had very many issues with the apartment itself but the people that work in the leasing office don't have great customer service skills and they aren't looking out for their residents. They use our parking lot for their equipment and they allow service workers to leave broken or unused appliances in our walkways for days. They shut down the pool for several weeks right before summer started and they take literal weeks to fix our gates when they break; which they breakdown at least every three weeks.

              Property Manager Response

              7/29/2023

              Thank you for sharing your observations with us. We want all our residents to feel well-served, and our team works hard to maintain our community with excellence. We appreciate you drawing our attention to areas that may need more timely upkeep. Please drop by our office or give us a call if there is more you would like to discuss.
              Review Author Icon

              Current Resident 1151182

              Verified Resident 2022 - 2023

              2.0

              6/17/2023

              Horrible. My vehicle has been broken into twice. The office continues to leave the gate open, which is when crime happens. I had to break my lease because my family is not safe here. The front office could care less about what's happening. They emailed me about a noise complaint, which wasn't even for me. I asked them to follow up, nothing. I've been stuck inside and outside of the complex because the gate has stopped working. I emailed corporate, no response. They don't clean the breezeways. I DO NOT RECOMMEND THIS COMMUNITY.

              Property Manager Response

              7/12/2023

              We appreciate you reaching out. The well-being and peace of mind of our residents are our priority, so it is discouraging to hear of any experiences that have caused you concern. We would like to discuss your feedback on gates and shared spaces, please stop by the office at your earliest convenience. We look forward to speaking with you.
              Review Author Icon

              Current Resident 1150578

              Verified Resident 2021 - 2023

              2.7

              6/15/2023

              The first year that I moved here, I had an unexplained ant and spider problem. Issues with car break ins has left me feeling unsafe to stay here. The gate is broken and left open half of the time and the pool is closed at the beginning of summer for renovations. Idk what I'm paying all this rent for when the amenities don't work or not usable.

                Property Manager Response

                7/11/2023

                Our goal is to ensure our residents have a truly comfortable experience, and we are disheartened by your description of pests, gates, and availability of our pool. We would like to do all we can to turn your experience around. Please reach out to us for prompt assistance with any pending service needs and for updates on our pool opening. Thank you.
                Review Author Icon

                Current Resident 579518

                Resident 2022 - 2023

                3.7

                5/27/2023

                BEWARE!!!

                I’ve been living in Halston McDonough for 8 mths and I give it a 3/5 review. The complex is pretty clean for the most part,,with the exception of the breezeway and stairs…sometimes I smell dog urine. The units are pretty big, and some are upgraded, which I think all should be because of what the rent prices are. The downside is the rash of car breaks-ins in the complex and the property management staff doesn’t seemed very concerned. They are quick to send emails about things that are unimportant, but when it comes to the residents safety, I assume it’s not on the top of their list. I’ve lived in Henry County for 25 years and it has definitely changed over the last 5-8 yrs. It was one of the nicer and safe counties to live in throughout Metro Atlanta, but it’s not so safe anymore. I will NOT be renewing my lease in this complex.

                  Property Manager Response

                  7/12/2023

                  Hello, thank you for reviewing. It is good to hear that you enjoy the spaciousness of your home and the upkeep of our community. We welcome your feedback on any concerns you have about parking and the well-being of our surroundings. Please call or stop by our office for us to continue this conversation and explore ways to improve your comfort.
                  Review Author Icon

                  Current Resident 1140444

                  Verified Resident 2020 - 2023

                  3.3

                  5/13/2023

                  Upkeep of the apartment grounds could be better. As well as the apartments themselves. The maintenance staff is very good and professional. There have been several issues with the gates over the last year. Several times the call box to get buzzed in wasn't working, and one night the call box or key card wasn't. This was 11 o'clock at night and raining. I had to leave my vehicle until the next morning and walk to my apartment in the back.

                    Property Manager Response

                    7/12/2023

                    Thank you for sharing your observations. Our team is delighted to hear that their efforts have made a good impression, but we also value your perspective on areas where we may need to improve. Please contact us by phone or drop by our office so we can learn more about your experiences. We look forward to speaking with you.
                    Review Author Icon

                    Current Resident 1139841

                    Verified Resident 2021 - 2023

                    2.7

                    5/11/2023

                    The experience with this complex has been great to say the least. The communication is good and the office is on top of all the things I have had problems with. The rent is way too expensive especially with inflation.

                      Property Manager Response

                      7/12/2023

                      We are happy to hear that you have had such a positive experience in our community! Our team welcomes your feedback and would love to address any questions you have regarding pricing. Please feel free to give us a call or drop by our office anytime!
                      Review Author Icon

                      Current Resident 1131203

                      Verified Resident 2021 - 2023

                      4.3

                      4/13/2023

                      I wish the trash service was optional do not use but have to pay every month for the service. Also with rent increase per renewal should be a way for previous resident rent to not increase that much. Also would like more activities for residents.

                        Property Manager Response

                        4/18/2023

                        Thank you for sharing your suggestions! Our team is always looking for ways that we can maximize the convenience and happiness of our residents. If there is more you would like to share, please call us or visit our office. We appreciate your review!
                        Review Author Icon

                        Current Resident 1128821

                        Verified Resident 2014 - 2023

                        4.7

                        4/6/2023

                        a big change in this community since i 1st moved here. people dont care no more. always breaking the front gate, leaving trash around the area or at the trash dump with out cleaning behind themselves.

                          Property Manager Response

                          4/11/2023

                          We appreciate you sharing your review! Providing a comfortable and well-maintained living environment is deeply important to our team. It can be challenging to ensure that all residents respect our community's shared living spaces, but we would welcome the chance to learn more from you directly. Please email us at CustomerServiceEast@BirchstoneRes.com. Thank you!

                          Updated Review

                          Review Author Icon

                          Current Resident 817028

                          Verified Resident 2019 - 2023

                          3.8

                          1/19/2023

                          Overall, the complex is nice and quiet. It is frustrating that our gate has been broken for 2 months now. I understand it happens periodically because people run through it, but I moved here specifically for the safety factor of the gate. They do keep the complex clean and usually, they are quick to answer maintenance requests. However, the people in the front office can be hard to get on the phone and sometimes they are rude as well.

                            Property Manager Response

                            1/24/2023

                            Thank you for your review! It is good to know that you enjoy the cleanliness and peaceful environment our community provides. However, we would love to address any outstanding issues or concerns you have mentioned here. Please email us at CustomerServiceEast@BirchstoneRes.com when you have the time. We look forward to speaking with you!

                            Updated Review

                            Review Author Icon

                            Current Resident 520406

                            Verified Resident 2013 - 2022

                            4.3

                            12/12/2022

                            I like the location. Quick service for work orders . We need better lighting it out dated and very dim . my flooring need replacing due to a water leak years ago carpet coming from nails in flooring. need cork toilets just touch up from wear for years of being here . The walk-in access bothers me because I'm right at the front of the building and you can walk right up to my back door it's a bit scary .I love the size of the rooms and the layout is okay. Great closet space just no outside storage space. Friendly staff and maintenance is amazing.

                              Property Manager Response

                              12/14/2022

                              We appreciate the feedback you have given us. It makes us happy that you have been pleased with the service provided by our team and that the location is so convenient for you. However, we are sorry to hear that you have concerns affecting your peace of mind in our community. When you have a moment, please call or visit our office so that we can discuss your concerns about your back door in greater detail and address any pending maintenance requests regarding your flooring or bathroom.
                              Review Author Icon

                              Current Resident 1093650

                              Verified Resident 2022

                              4.3

                              12/12/2022

                              Very good no problems at and maintenance are excellent and professional , the valet trash pickup is very convient , the garage entrance is handy to carry in your groceries , love the privacy

                                Property Manager Response

                                12/14/2022

                                We love hearing that our residents are happy in their homes and pleased with the service we provide! It is also wonderful to know that the valet trash service and garage entrance are so convenient for you. Thank you for your kind words about our maintenance team!
                                Review Author Icon

                                Current Resident 1091114

                                Verified Resident 2020 - 2022

                                4.7

                                12/5/2022

                                It's a nice and quiet community. Very spacious apartment units, well maintained, with a great maintenance and office staff. If the upgrade the units with new kitchens, bathrooms and floors, the would be A+ units. Most are outdated but still well maintained.

                                  Property Manager Response

                                  12/8/2022

                                  We are always grateful for feedback from our residents! It is wonderful to hear that you are happy in our community and have been pleased with the service provided by our team. Thank you for sharing your thoughts!
                                  Review Author Icon

                                  Current Resident 1090631

                                  Verified Resident 2020 - 2022

                                  4.2

                                  12/3/2022

                                  Overall we have been satisfied. We have new management this year and they've been repairing and renovating and keeping the area pretty well maintained. I am loving the garbage pick up service on the week days!

                                    Property Manager Response

                                    12/7/2022

                                    It is wonderful to hear that you appreciate the renovations we've been working on lately. We also appreciate the feedback about the garbage pick-up service. Thank you for sharing your thoughts!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 918194

                                    Verified Resident 2021 - 2022

                                    4.8

                                    12/1/2022

                                    My experience at the community has been pleasant. No issues at all. The community's landscaping is well kept, clean and the staff is always nice and courteous. The community is quiet and very peaceful.

                                      Property Manager Response

                                      12/6/2022

                                      We are delighted to know that you love living in our beautiful community and that you have been pleased with the service provided by our team. Thank you for giving us five stars!
                                      Review Author Icon

                                      Current Resident 1021822

                                      Verified Resident 2021 - 2022

                                      1.0

                                      5/3/2022

                                      This apartment complex is absolutely trash. They ask 2000$ or more for a ------ trashy complex. -------- children, trashy ------ parents, drug slinging at the pool, trash over flowing the dumps, the staff is full of idiots who can't form an intelligent thought between them all.

                                        Property Manager Response

                                        5/6/2022

                                        I'm sorry you have this type of impression of our community, that seems very out of ordinary for the reviews we typically receive. I'm happy to discuss specifics with you to try and resolve your concerns please feel free to email me directly agrissom@apmanagement.net
                                        Review Author Icon

                                        Current Resident 1019165

                                        Verified Resident 2021 - 2022

                                        3.0

                                        4/24/2022

                                        We've lived here for over a year now. The neighbor for the most part is quiet and safe. The maintenance staff has been absolutely wonderfully. The front office staff and very nice and polite on the surface but some lack the knowledge and follow up on important situations. My only concern is the price compared to the quality and upkeep of the community.

                                          Property Manager Response

                                          4/26/2022

                                          Thank you for taking the time to leave us a review. We thank you for your kind words, however, we would like to hear further about your office staff concerns and your important situations. Please reach out to the office to discuss this. - Carrington Green MGR
                                          Review Author Icon

                                          Current Resident 1012641

                                          Verified Resident 2022

                                          4.7

                                          4/4/2022

                                          I've had a really nice experience here. Everyone has been so nice and understanding. I was running a bit late to my check-in, and I had to go back and get a different form of payment since I misread the information form they sent out. But they were patient and worked with me to get my information updated and ready to move in.

                                            Property Manager Response

                                            4/8/2022

                                            Thank you for taking the time to leave us a review! We are glad that your move in experience was a good one. Enjoy your new home!
                                            Review Author Icon

                                            Current Resident 1011575

                                            Verified Resident 2019 - 2022

                                            5.0

                                            4/1/2022

                                            I have been living at Carrington Green for 2 years now. I'm glad that I did. The staffs are very friendly and professional. I feel very safe in this community. The community is quiet and well kept. I'll definitely encourage you to move here. It's worth the money you paying for.

                                              Property Manager Response

                                              4/4/2022

                                              Wow, Thank you for leaving such an awesome review! We're glad you enjoy calling Carrington home! - Carrington Green Mgr.
                                              Review Author Icon

                                              Current Resident 1010771

                                              Verified Resident 2021 - 2022

                                              5.0

                                              3/29/2022

                                              I've been so thrilled with this apartment complex. It's fairly quiet, very safe, and has great amenities that are kept up well. My wife and I love the layout of our unit, and the management is always responsive and on top of things. Great place to live!

                                                Property Manager Response

                                                3/30/2022

                                                Thank you so much for your 5 star review! We are so happy to know that you are enjoying your home with us.

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 733239

                                                Verified Resident 2019 - 2022

                                                5.0

                                                3/24/2022

                                                Me personally this community rush home after a long day at work. Neighbors are respectful and caring. It take less them 24hr to a work Oder to be completed . The parking lot is always nice and clean.Will recommend this community to my friend.

                                                  Property Manager Response

                                                  3/25/2022

                                                  Thank you for your review. We are happy to know that you are enjoying your home here at Carrington Green. -Carrington Green Mgr.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A2

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 880 sq. ft.

                                                  $1,244 - $3,716

                                                  See Floor Plan Details

                                                  A1

                                                  2 Available Units

                                                  1 Bed, 1 Bath | 691 sq. ft.

                                                  $1,427 - $3,675

                                                  See Floor Plan Details

                                                  A2G

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 1,159 sq. ft.

                                                  $1,618 - $3,794

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  B1

                                                  4 Available Units

                                                  2 Beds, 2 Baths | 1,177 sq. ft.

                                                  $1,501 - $3,652

                                                  See Floor Plan Details

                                                  B2

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 1,320 sq. ft.

                                                  $1,544 - $2,923

                                                  See Floor Plan Details

                                                  B2G

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 1,645 sq. ft.

                                                  $1,777 - $3,044

                                                  See Floor Plan Details

                                                  B1G

                                                  2 Beds, 2 Baths | 1,472 sq. ft.

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  C1

                                                  5 Available Units

                                                  3 Beds, 2 Baths | 1,560 sq. ft.

                                                  $1,703 - $4,652

                                                  See Floor Plan Details

                                                  C1G

                                                  3 Beds, 2 Baths | 1,806 sq. ft.

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  B-

                                                  Review Ratings (from 24 reviews)

                                                  Noise

                                                  3.6

                                                  Grounds

                                                  3.0

                                                  Safety

                                                  2.7

                                                  Office Staff

                                                  2.6

                                                  Maintenance

                                                  2.9

                                                  Neighborhood

                                                  3.7

                                                  Survey Scores N/A

                                                  Review Count

                                                  B

                                                  Number of reviews in the past 365 days

                                                  24

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  91.67%

                                                  Manager’s Review Reply Time

                                                  B

                                                  Average time to respond to reviews

                                                  10.92 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Cyber Cafe and Media Lounge
                                                  • Fitness Center with Cardio and Strength Stations
                                                  • 24-Hour Emergency Maintenance
                                                  • Auto Detailing Bay
                                                  • Faux Wood Floors and Carpet
                                                  • Gated Community with Electronic Entry
                                                  • Granite Counters In Kitchen And Baths
                                                  • Online Payment And Account Management
                                                  • Outdoor Kitchen and Barbecue
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Pool with Sundeck
                                                  • Positive Credit Reporting
                                                  • Preferred Employer Program
                                                  • Rain Shower Heads
                                                  • Resident Lounge with Coffee Bar
                                                  • Tennis Court
                                                  • Undermount Kitchen Sink with Gooseneck Faucet
                                                  • Wash and Fold Center
                                                  • convenient deposit alternative available
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every corner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Birchstone Residential

                                                  B+
                                                  B+
                                                  Communities
                                                  41

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Halston McDonough Apartment Homes Rated?
                                                  Based on 347 number of votes by renters, Halston McDonough Apartment Homes is currently rated 3.8 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Halston McDonough Apartment Homes?
                                                  Halston McDonough Apartment Homes is rated 3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Maintenance: Halston McDonough Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                  What are noise levels like at Halston McDonough Apartment Homes?
                                                  Halston McDonough Apartment Homes is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Halston McDonough Apartment Homes?
                                                  Safety: Halston McDonough Apartment Homes is rated 2.7 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                  How satisfied are residents with the neighborhood?
                                                  Halston McDonough Apartment Homes is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  How satisfied are residents with the staff at Halston McDonough Apartment Homes?
                                                  Staff: Halston McDonough Apartment Homes is rated 2.6 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 91.67% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 10.92 days to their community reviews in the past year.
                                                  Who manages Halston McDonough Apartment Homes?
                                                  Birchstone Residential
                                                  What is the pet policy at Halston McDonough Apartment Homes?
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  April 2026

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

                                                  Claim your community to update listing information, capture leads, and respond to reviews!

                                                  Halston McDonough Apartment Homes is a 691 - 1,806 sq. ft. apartment in McDonough in zip code 30253. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,244 - $4,652. Nearby cities include Locust Grove, Stockbridge, Hampton, Rex, Jonesboro, Morrow, Lake City, Ellenwood, Conley, Griffin, Covington, Conyers, and Forest Park.