Halston McDonough Apartment Homes
B
B
Award Winner
745 Highway 42 S , McDonough, GA 30253

3.8

(347 Reviews)
$1,244 - $4,652/mo

Reviews

3.8 rating

347 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 677290

Verified Resident 2019 - 2020

2.7

6/28/2020

This complex is not what you think. The staff is not helpful as they make themselves out to be. The apartment was not clean when I moved, and they charge me extra fees. They have bugs and I contact the office. The office has not sent out anyone or do a follow up with my complaint.

    Property Manager Response

    8/16/2019

    Thank you for your review. We would love to get more information from you so that we can resolve your issues and get a better understanding of your complaints. The manager is Lynett and I am sure she can be of great assistance to you, please reach out to her at the office. Thank You
    Review Author Icon

    Current Resident 625221

    Verified Resident 2019

    3.5

    8/8/2019

    Everything I mentioned remains the same. I don't have anything else to say and the system will not generate until I fill 200 characters. I am going to type and type until it fills up. Thanks again and remain blessed.

      Property Manager Response

      8/13/2019

      Thank you! We appreciate your positive review.
      Review Author Icon

      Current Resident 675131

      Verified Resident 2019

      4.7

      8/6/2019

      This is a nice community and the staff really does their job at making sure everything is handled properly. I would recommend this place to anyone that is looking because they will make sure to give them the best rate and care as possible

        Property Manager Response

        8/13/2019

        Thank you so much for your positive review! We are so happy that you are enjoying Carrington Green. Let us know if we can do anything for you in the future.
        Review Author Icon

        Current Resident 670030

        Verified Resident 2017 - 2019

        3.5

        7/26/2019

        Property is clean and quiet. Poor lighting in the rear of buildings although they charge a light fee for outside.Car care center rarely works. Rarely any community activities going on. There is no stationary bike in the gym. Mostly free weights and treadmill

          Property Manager Response

          7/30/2019

          Dear Resident, Thank You for taking the time out to rate our community ! We have some exciting resident events planned for the upcoming months and hope that you will join us. We will also check the lighting near the rear of the community, thank you for bringing that to our attention. We appreciate your feedback as it helps us to better our community.
          Review Author Icon

          Current Resident 657710

          Verified Resident 2018 - 2019

          4.0

          6/27/2019

          Late fee is too high. On top of not being able to pay online once you are late. People lifestyles are different and/or medical conditions such as I has occurred which hinders me from leaving my house sometimes. And the gate security isn't secure. I had someone sitting outside my house stalking me. Not only that, they approached me. Unaware, thinking I was in a secure environment, confused about how they drove threw the gate so easily and wondered how often they'd been doing this.

            Property Manager Response

            7/11/2019

            Thank you for your feedback. Although we are a gated community, it is not impossible for someone to walk through or drive behind another car if they try hard enough. We have reworked the main gate so no one is able to drive around another vehicle, but the only way to prevent people from tailing other cars would be to be sure to drive slowly through the gate and allow the arm to come down behind you. We are not able to guarantee anyone's safety or security on the premises but if you are having issues with someone stalking you please notify the City of McDonough PD. To avoid being assessed a late fee you may pay your rent via the online portal if there is a time where you are unable to leave your home. Thank you!
            Review Author Icon

            Current Resident 644795

            Verified Resident 2019

            3.3

            5/26/2019

            I just moved in. So far the apartment complex is beautiful and appears to be a great place to live. The grounds are well kept. The community is quiet, outside of the area near the pool and tennis courts as people are enjoying the amenities

              Property Manager Response

              5/28/2019

              Thank you for your positive review, we are so happy to hear that you are enjoying the community! Please let us know if there's ever anything we can do to improve your experience.
              Review Author Icon

              Current Resident 637908

              Verified Resident 2018 - 2019

              4.8

              5/9/2019

              Great community , very quiet and dog friendly . I haven't have any problems with this apartment complex. They are very good in keeping up around the building. The downside is people jump the fence to cross to the other side ( there's a neighborhood behind the building) . But other than that everything is normal here.

                Property Manager Response

                5/14/2019

                Thanks for the great review! We are thrilled you're so happy here! Please let us know if you need anything at all, we are happy yo help.
                Review Author Icon

                Current Resident 629681

                Verified Resident 2014 - 2020

                4.5

                3/29/2020

                Office and maintenance great very understanding kudos to Ashley and all maintenance All office is great now but I always deal with Ashley With the virus going on staff has been extremely informative and taking necessary actions to Help keep us safe

                  Property Manager Response

                  4/24/2019

                  Thank you for taking the time to post a positive review! We appreciate you!
                  Review Author Icon

                  Current Resident 627092

                  Verified Resident 2019

                  3.7

                  4/14/2019

                  Pleasant experience so far I like being offered the Survey offers a Platform to Provide Feedback. The Apartment was Clean and ready for Move in the Staff assisted me with Contact information for Utilities in the area made the transition very easy and affordable

                    Property Manager Response

                    4/18/2019

                    Thank you! We appreciate you taking the time to let us know how we are doing! Glad to know you have had a pleasant experience so far. Please reach out if we can be of assistance in the future!
                    Review Author Icon

                    doctorj42

                    Resident 2019

                    2.2

                    4/11/2019

                    NEW RENTERS, BEWARE!!! STAY AWAY!!! EGREGIOUS & UNFAIR RENT PRACTICES!! I am currently a resident at Carrington Green and I have resided in this complex for over 3 years now. While some of our experiences have been pleasant, management remains one of the biggest challenges with its unfair rent practices. Carrington Green charges $175.00 late fee after 4 days the rent is due and an EXTRA $100.00 after 10 days. If you were to encounter some hard times, after 14 days, THERE WILL BE AN EVICTION NOTICE on your door from the local sheriff department. Furthermore, management charges an additional $500 per month the moment your contract expires. In my case, that was a 52% increase. I recently signed a new contract to extend my lease in March 13, 2019 and 3 weeks later my rent for 1 month had almost doubled to $1,705.05 even-though I submitted a signed contract at the office and signed the online rent agreement. Their reason was, "the rent was high because they were still waiting for my proof of insurance." Apparently, my new signed contract was invalid since they had not yet received a new copy of my updated renter's insurance. Mind you, My renter's insurance is dated from February 2019-2020. It is the same exact insurance they had in their file/record. They could have simply charged me $50 for the insurance they provide. But No, they charged me over $700!!!!! Why? Because it is MORE ABOUT THEIR MONEY than being fair and sincere. It took me 6 days to resolve the contract issues. They DID NOT honor my new contract for $975 signed on 3/13 and increased it to $1090 and YES they still charged me $175.00 late fee as I disputed the $700 charges and even though they were drafting a new contract for me. They didn't tell me of the lat fee until AFTER I signed the extended contract and they WILL NOT WAIVE THE LATE FEE. This time, I am highly disappointed with this company. I was hoping they would get better in treating their tenants with more courtesy, but it doesn't get any better. They only care about their money. I understand it is a business, but, humanity doesn't exist with management. Carrington Green has some positive. The neighbors are friendly and peaceful, the rooms are spacious and it is close the highway and local schools. But your patience will run thin in a short period of time with management. NEW RENTERS, BEWARE!!! STAY AWAY!!! EGREGIOUS & UNFAIR RENT PRACTICES!!

                      Property Manager Response

                      4/18/2019

                      Thank you for your feedback. We certainly are sorry to hear that you are unhappy with the policies outlined in your lease agreement. Current proof of renter's insurance is required at the time of lease signing and if not received in a timely fashion we are not able to execute the lease in our system. At that time it will roll over to a month to month term and the rent will go up as listed on your renewal offer. Late fees have always been charged on the 4th day, per the lease and rent paid after the 10th of the month is subject to additional fees for filing dispossessory. Those are costs we incur, and are easily avoided by having the rent paid on time. Thank you for choosing to renew your lease, we are happy to have you for another year and hope it will be smooth and uneventful. Please feel free to reach out to us if we can be of assistance for any future concerns.
                      Review Author Icon

                      Current Resident 625276

                      Verified Resident 2019

                      4.8

                      4/9/2019

                      Very nice community and friendly staff. I feel safe with the officers living in the complex. The move in process was quick and smooth. Office staff was always willing to help and provide immediate feedback.

                        Property Manager Response

                        4/18/2019

                        Thank you so much for this awesome review! We really appreciate your kind words and are happy to help. I hope you have a wonderful weekend!
                        Review Author Icon

                        Current Resident 389157

                        Verified Resident 2019

                        5.0

                        3/21/2019

                        I had a pleasant experience . I enjoyed working with Ashley she was very helpful and informative about the apartment and any questions I had even with me calling her every other day. I love how quite it is

                          Property Manager Response

                          3/26/2019

                          Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us-and we agree, Ashley is truly a gem to have on our team! We are happy to answer any questions you may have at any time.
                          Review Author Icon

                          Current Resident 618271

                          Verified Resident 2016 - 2019

                          4.0

                          7/21/2019

                          It's a pretty quiet neighborhood. I like how the grounds are kept. I would like to see more frequent cleaning in the breezeways. The apartment is spacious, but it is a little expensive. You get what you pay for and I like what I am paying.

                            Property Manager Response

                            3/26/2019

                            Thank you for taking the time to write this wonderful review of our community. We are so happy to hear how much you enjoy the community and the staff. I hop you have a great day!
                            Review Author Icon

                            Current Resident 616692

                            Verified Resident 2018 - 2019

                            5.0

                            3/17/2019

                            This has been an amazing complex from the unit itself to the staff. I felt like I was home from the moment Sarah showed me the model unit. The unit I was given did not disappoint, it looked better than the photos. I'm extremely happy with living here and would recommend this community to anyone.

                              Property Manager Response

                              3/19/2019

                              Wow! I am blown away by this Awesome review! I am so happy you feel right at home with us. Your kind words are much appreciated. Thank you for the recommendations. I hope you have a wonderful day!
                              Review Author Icon

                              Current Resident 611637

                              Verified Resident 2019

                              5.0

                              5/2/2019

                              The apartment complex has been amazing: the management has been helpful, the tenants are nice and talkative. The complex is well maintained and manicured, and the trash compactor has not been overfilled since I have been living here. If you are looking for an affordable and nice place to live, Carrington Green is the best option in my honest opinion.

                                Property Manager Response

                                3/20/2019

                                Wow! Thank you so much for taking the time to write this awesome review! I am so happy to hear your move in went well and can't wait to see you at one of our Resident events. Have a wonderful day!

                                Updated Review

                                Review Author Icon

                                Current Resident 605734

                                Verified Resident 2009 - 2019

                                3.7

                                3/17/2019

                                Good times and not so good times, overall this has been a good place to call home. If rent continues to increase, I'm going to look elsewhere. I think security has improved. Having police officers as neighbors is a good thing.

                                  Property Manager Response

                                  3/26/2019

                                  Thank you so much for taking the time to write this review. I am happy to hear you are pleased with the staff and that we take care of your maintenance issues in a timely manner. I hope you have a great day!
                                  Review Author Icon

                                  Current Resident 602316

                                  Verified Resident 2019

                                  4.0

                                  2/8/2019

                                  So far, so good. I like the community. The upkeep of the property is adequately maintained. It is reasonably quiet and the security is not complicated. I would recommend a family moving into this complex.

                                    Property Manager Response

                                    3/26/2019

                                    Thank you for the great review. We really appreciate the kind words about our community. I hope you have a wonderful day and hope to see you soon at one of our resident events.
                                    Review Author Icon

                                    Current Resident 594128

                                    Verified Resident 2018 - 2019

                                    4.0

                                    1/17/2019

                                    So far it's been okay. Our neighbors are pretty loud with their music, we can hear them arguing, and can smell when they are smoking weed. It makes our bathroom/apartment stink. The pest control it the worst part. I see a lot of ants and roaches during the warmer months.

                                      Property Manager Response

                                      3/27/2019

                                      Thank you for taking the time to make us aware of your experience. I am are so sorry to hear that you have had some issues. I would like the opportunity to personally address your issues. Thank you, Sarah Ferreira, Property Manager
                                      Review Author Icon

                                      Current Resident 592613

                                      Verified Resident 2017 - 2019

                                      4.5

                                      1/14/2019

                                      The staff is great, I have never had a problem with them. They really encourage neighbors to get together for pizza or breakfast in the leasing office. The maintenance always answer within 24 hours. And they always wave when riding by.

                                        Property Manager Response

                                        3/27/2019

                                        Thank you for taking the time to let us know about your experience. We're happy to hear that you are enjoying your community so far. We look forward to seeing you at our next event!
                                        Review Author Icon

                                        Current Resident 743811

                                        Resident 2017 - 2019

                                        4.5

                                        1/8/2019

                                        My mom is a resident here and the property is amazing! Staff is great. She renewed again for 2019. I am leaving my current property "Echelon Park" in McDonough. They are expensive and charge for everything that we as residents did not consent to. So I switched to Carrington Green.

                                          Property Manager Response

                                          3/27/2019

                                          Wow! We're so blown away by your review. It made our day here at Carrington Green! I am so happy to hear your Mom enjoys living here and that you will be joining our Community. We can't wait to have you and we hope to see you and your mom at some of our upcoming Resident events. Have a great day!
                                          Review Author Icon

                                          Current Resident 587726

                                          Verified Resident 2010 - 2019

                                          5.0

                                          5/28/2019

                                          Good I've been living there for 11 years . I would recommend this community to any and everyone. The maintenance crew is great . The management grousing great as well my visitors say the same thing. Every time they visit.

                                            Property Manager Response

                                            3/27/2019

                                            Thank you for taking the time to write this wonderful review! We are happy to hear you are planning on staying with us another two years. Please contact us as soon as possible so we can add you to the pest control list. Have a great day!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 584035

                                            Verified Resident 2016 - 2018

                                            1.8

                                            12/16/2018

                                            Not a good one. People. Smoke next door. It comes through my apartment. People continue to block my garage. Spoke with management about a sign. Never heard anything. Fitness center is a joke. Equipment don't work.

                                              Property Manager Response

                                              3/26/2019

                                              Thank you for reaching out. I am very sorry to hear that we are not meeting your expectations. We just purchased new equipment for the fitness center. Please stop by there it you haven't already done so. I would like the chance to speak with you personally about your concerns with the garage sign and would be happy to have one placed on your garage. Please contact me directly at Carringtongreenmgr@apmanagement.net or call 770-288-2873. I am the property manager and would like to help in anyway I can. Thank you!
                                              Review Author Icon

                                              Current Resident 578177

                                              Verified Resident 2017 - 2018

                                              2.2

                                              12/2/2018

                                              When first moved into the complex, it was well managed, any and every issue that I had was resolved, now with new management in, the complex looks run down, it seems VERY unsafe, any big issues I have pertaining to my unit gets thrown to the side and I'm always told that I'm basically losing my mind or I'm doing something wrong.

                                                Property Manager Response

                                                3/26/2019

                                                Thank you for reaching out, I am very sorry that your are not happy. I would like the chance to talk and see if we can talk about your concerns. Please contact me directly at Carringtongreenmgr@apmanagement.net or call 770-288-2873. I am the property manager and would like to help in anyway I can. I look forward to speaking with you soon!
                                                Review Author Icon

                                                Current Resident 573643

                                                Verified Resident 2018

                                                4.7

                                                11/20/2018

                                                A very nice community. Pets are accepted. Room was very clean and had new carpet when moving in the leasing staff is great. All minor things I had to have adjusted were all fixed either same day or next.

                                                  Property Manager Response

                                                  3/26/2019

                                                  WOW! Thank you so much for this awesome review! We really do appreciate your kind words and are happy to hear you enjoy your apartments and the staff.
                                                  Review Author Icon

                                                  Current Resident 571281

                                                  Verified Resident 2015 - 2018

                                                  2.5

                                                  11/14/2018

                                                  This Community has really gotten worse over time things get lost when you take them to the office and then you get a email telling you that you are in violation of the lease and have to do what they want you to do and pay more. Maintenance is really nothing more than parts changers and do not fix items.

                                                    Property Manager Response

                                                    3/21/2019

                                                    Hi, thank you for your feedback! I would love to discuss your concerns with maintenance, and our office staff. Please contact me directly: Carringtongreenmgr@apmanagement.net - I am the Property Manager. Thanks!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 880 sq. ft.

                                                    $1,244 - $3,716

                                                    See Floor Plan Details

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 691 sq. ft.

                                                    $1,427 - $3,675

                                                    See Floor Plan Details

                                                    A2G

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 1,159 sq. ft.

                                                    $1,618 - $3,794

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,177 sq. ft.

                                                    $1,501 - $3,652

                                                    See Floor Plan Details

                                                    B2

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,320 sq. ft.

                                                    $1,544 - $2,923

                                                    See Floor Plan Details

                                                    B2G

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,645 sq. ft.

                                                    $1,777 - $3,044

                                                    See Floor Plan Details

                                                    B1G

                                                    2 Beds, 2 Baths | 1,472 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    5 Available Units

                                                    3 Beds, 2 Baths | 1,560 sq. ft.

                                                    $1,703 - $4,652

                                                    See Floor Plan Details

                                                    C1G

                                                    3 Beds, 2 Baths | 1,806 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B-

                                                    Review Ratings (from 24 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    2.7

                                                    Office Staff

                                                    2.6

                                                    Maintenance

                                                    2.9

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    24

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    10.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cyber Cafe and Media Lounge
                                                    • Fitness Center with Cardio and Strength Stations
                                                    • 24-Hour Emergency Maintenance
                                                    • Auto Detailing Bay
                                                    • Faux Wood Floors and Carpet
                                                    • Gated Community with Electronic Entry
                                                    • Granite Counters In Kitchen And Baths
                                                    • Online Payment And Account Management
                                                    • Outdoor Kitchen and Barbecue
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Positive Credit Reporting
                                                    • Preferred Employer Program
                                                    • Rain Shower Heads
                                                    • Resident Lounge with Coffee Bar
                                                    • Tennis Court
                                                    • Undermount Kitchen Sink with Gooseneck Faucet
                                                    • Wash and Fold Center
                                                    • convenient deposit alternative available
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                                                    Leasing

                                                    The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every corner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Birchstone Residential

                                                    B+
                                                    B+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Halston McDonough Apartment Homes Rated?
                                                    Based on 347 number of votes by renters, Halston McDonough Apartment Homes is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Halston McDonough Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Halston McDonough Apartment Homes?
                                                    Halston McDonough Apartment Homes is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Halston McDonough Apartment Homes?
                                                    Safety: Halston McDonough Apartment Homes is rated 2.7 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Halston McDonough Apartment Homes is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Halston McDonough Apartment Homes?
                                                    Staff: Halston McDonough Apartment Homes is rated 2.6 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.92 days to their community reviews in the past year.
                                                    Who manages Halston McDonough Apartment Homes?
                                                    Birchstone Residential
                                                    What is the pet policy at Halston McDonough Apartment Homes?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    Halston McDonough Apartment Homes is a 691 - 1,806 sq. ft. apartment in McDonough in zip code 30253. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,244 - $4,652. Nearby cities include Locust Grove, Stockbridge, Hampton, Rex, Jonesboro, Morrow, Lake City, Ellenwood, Conley, Griffin, Covington, Conyers, and Forest Park.