Greentree Apartments
A-
A-
Award Winner
10725 Abercorn Extension, Savannah, GA 31419

3.8

(309 Reviews)

Reviews

3.8 rating

309 total reviews

(

254 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 164649

Verified Resident 2015

2.2

7/8/2015

Overall condition of units is poor, including grounds. Dryer is not fully serviceable and ceiling is leaking water. I pay 760$ of my money for the worst apartment I've ever loved in. Maintenance takes forever to show up and when it does things don't get fixed. Worst experience ever.

    Property Manager Response

    7/9/2015

    Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties with our maintenance team at Colonial Village at Greentree, as providing quality service is one of our guiding principles. We invite you to the leasing office to discuss your concerns further.
    Review Author Icon

    Current Resident 160904

    Verified Resident 2015

    5.0

    6/19/2015

    Nice apartment, nice employees and nice exercise area and nice pool area. Pet friendly is good. ni e neighbors, friendly as well. Location is convenient to all I need to go and see. I don't know what else to say so I will keep tyoping until this thing says so

      Property Manager Response

      6/20/2015

      Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
      Review Author Icon

      Current Resident 156319

      Verified Resident 2015

      4.5

      5/29/2015

      I like this community because it is very quiet and peaceful. I love the 24 hour access to the gym and patio. Most of all the customer service was excellent from the apartment staff. They are very friendly and got all of my questions answered and all of my needs met.

        Property Manager Response

        5/30/2015

        Thank you for the wonderful review! We are so happy that you decided to make Colonial Village at Greentree your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
        Review Author Icon

        Current Resident 154795

        Verified Resident 2015

        2.7

        9/24/2015

        Very poor communication. My apartment needs lots of work. Its difficult to get work done. I pay pest monthly, but never see anyone spray. They never respond to requests or communication. I had to go in after 2 phone calls with the 1st request.

          Property Manager Response

          5/21/2015

          Thank you for the kind words about Colonial Village at Greentree! We are so happy that you decided to join us here! Thank you for taking the time to provide your feedback on the team here at Colonial Village at Greentree. We are constantly looking for ways to improve our customer service skills, so feedback like this helps. We strive to provide the best possible customer service to everyone, including potential and current residents. Please contact us in the leasing office to further discuss your management concerns.
          Review Author Icon

          Current Resident 154188

          Verified Resident 2014 - 2015

          2.7

          10/14/2015

          The community is nice and quiet, the apartments need work and the maintenance staff seems to not care. My apartment has been leaking for over a year. I put in multiple request for it and the tasks took forever for them to fix things and still have not completed them. I am terminating my lease and moving ASAP

            Property Manager Response

            5/19/2015

            We apologize any difficulties you have experienced since living at Colonial Village at Greentree. Please visit us in the leasing office or call us to discuss your concerns as soon as possible. We apologize for the inconvenience and look forward to your continued loyalty with us at Colonial Village at Greentree.
            Review Author Icon

            Current Resident 153377

            Verified Resident 2015

            4.8

            5/13/2015

            The apartment looks brand new. Carpets and paint are flawless. The screened in porch and fireplace were a huge selling point for me. The community is conveniently located nearby pretty much any store you'll need and is a little less than 20 minutes from downtown. The property is well maintained and still feels secluded despite being right next to the parkway.

              Property Manager Response

              5/14/2015

              Thank you for the wonderful review! We are so happy that you decided to make Colonial Village at Greentree your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
              Review Author Icon

              Current Resident 152293

              Verified Resident 2015

              4.5

              5/10/2015

              We paid quite a bit of money for our pets to live here plus a monthly fee. The "dog" area/park is not great. Not sure I want my dog in there. You do see dog droppings in common areas but not as much as you would think with as many dogs here. We do, however, pick up after our dogs. We have not used amenities yet but they all looked nice on our visit. People are using them. Office staff are great as the maintenance staff.

                Property Manager Response

                5/11/2015

                Your honest response regarding pet problems at Colonial Village at Greentree help us to maintain the excellence we strive for. The satisfaction of our residents is our number one priority, so we can assure you that we will re-enforce the pet guidelines within our community. If you have any suggestions on how you'd improve these guidelines, we'd be happy to hear them. Please stop by the leasing office or contact us at your convenience. Thank you for being a loyal resident!
                Review Author Icon

                Current Resident 150543

                Verified Resident 2014 - 2015

                1.7

                5/1/2015

                I have a family of 4 that live upstairs and the noise is horrible. I have spoken with the office and called the police many times but it continues all day and late into the night. The apartments are old and have alot of mold in the bathrooms that appear to have been painted over.

                  Property Manager Response

                  5/2/2015

                  We apologize any difficulties you have experienced since living at Colonial Village at Greentree. Please visit us in the leasing office or call us to discuss your concerns as soon as possible. We apologize for the inconvenience and look forward to your continued loyalty with us at Colonial Village at Greentree.
                  Review Author Icon

                  Current Resident 147058

                  Verified Resident 2015

                  4.5

                  4/14/2015

                  I love colonial village apartments, the people here are kind, including the staff and there is so many shopping plazas close by for your convenience, colonial village is also a great pet friendly community for all the pet lovers who love pets.

                    Property Manager Response

                    4/15/2015

                    Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
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                    Current Resident 145963

                    Verified Resident 2015

                    4.3

                    8/20/2015

                    So far...so good! During the past five months I've had most of my maintenance problems solved within a reasonable amount of time. Although I've had to put a few work orders in since I moved here... management & maintenance have been very responsive! Overall... SATISFIED!

                      Property Manager Response

                      4/9/2015

                      Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
                      Review Author Icon

                      Current Resident 145951

                      Verified Resident 2014 - 2015

                      4.2

                      4/8/2015

                      Having moved in last year and it being my first apartment, I have enjoyed living here. It is a lovely community and I have developed a friendship with my neighbors. There is however a couple of things that I'm concern about. First being dogs unleashed. Now I will admit that if I'm just letting my dog outside the door then he is not leashed but if we are walking then he is always on a leash. There has been a few times that unleashed dogs have ran up to us never hurting but scary. Second the mailbox light has been out for weeks now.

                        Property Manager Response

                        4/9/2015

                        Your honest response regarding pet problems at Colonial Village at Greentree help us to maintain the excellence we strive for. The satisfaction of our residents is our number one priority, so we can assure you that we will re-enforce the pet guidelines within our community. If you have any suggestions on how you'd improve these guidelines, we'd be happy to hear them. Please stop by the leasing office or contact us at your convenience.
                        Review Author Icon

                        Current Resident 210236

                        Resident 2014 - 2015

                        3.0

                        4/2/2015

                        The neighborhood is wonderful and located perfectly for access to Savannah but can be noisy due to being next to a hospital. The maintenance is horrible. It takes up to 2 weeks to have any maintenance request completed and they can be seen walking the grounds or simply sitting in the office. So, the grounds stay very well maintained. Office staff is very polite and professional but often time do not know what is going on. The apartment itself is very old and not energy efficient. The complex has no desire/"cannot do anything" to rectify this "except to replace" but chooses not to. There is a very large issue with rodents and even though you are charged pest control every month, you must specifically request for them to spray or set traps. Do not move here.

                          Property Manager Response

                          4/10/2015

                          We appreciate you taking the time to provide feedback. We continually strive to make our residents' time here at Colonial Village at Greentree an enjoyable one, and we apologize for any difficulties you have experienced. We would love to talk with you in more depth regarding your concerns and encourage you to contact us or stop by the leasing office.
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                          Current Resident 144264

                          Verified Resident 2015

                          5.0

                          4/15/2015

                          I have been here a little under a month and I am extremely satisfied with where I am. They respond quickly to calls and the community is a very quiet place. I have not had any issues and would recommend this to anyone looking for a quiet, affordable, place to live.

                            Property Manager Response

                            4/2/2015

                            Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
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                            Current Resident 140517

                            Verified Resident 2015

                            4.5

                            3/12/2015

                            The front office staff are very professional, very helpfull, friendly. The office manager was very helpfull.unfortunatly .....the maintenance could be better quality.either they just don't care, or don't know the answer to fixing anything.Need quality,knowledgeable hard working maintenance staff .the first night I was here I had to call after hours because my heat was not working. That maintenance guy was very professional. Then the second guy came to check the air flow, and the ceiling fan is not working. He said he would be right back...he never returned. He seem not to care or just don't know how to fix anything.

                              Property Manager Response

                              3/13/2015

                              We truly value your feedback, and thank you for alerting us to this issue. Our team works very hard to offer quality and friendly service to all of our residents, and we apologize for not meeting your expectations. Please contact us in the leasing office to discuss this maintenance concern.
                              Review Author Icon

                              Current Resident 135068

                              Verified Resident 2014 - 2015

                              3.3

                              2/18/2015

                              I moved in May. The rental unit's ceilings paint was flaking off and missing in multiple locations of the unit. Mildew was and still is present in the bathrooms, and the dryer vents have still yet to be cleaned. Multiple request have been made to no avail, and the office seldoms answer the phone when you call.

                                Property Manager Response

                                2/19/2015

                                We greatly appreciate your feedback on Colonial Village at Greentree. We are so sorry to hear that you found the apartment in less than satisfactory condition. We strive to maintain a clean environment, as well as hire staff who listen to and accommodate our residents' requests. Please call the office during business hours, and we would be happy to send someone over to address your issues. We maintain an open-door policy, and look forward to making your living experience a positive one.
                                Review Author Icon

                                Current Resident 131737

                                Verified Resident 2014 - 2015

                                2.5

                                1/31/2015

                                The initial contacts with the office staff were wonderful. Upon moving in there were a few maintenance issues that were resolved. Recently there has been a major unresolved maintenance issue that is pressing my patience immensely. I would like to explain, in detail, the issue because I feel the lack of communication has allowed some important things to fall between the cracks, however I do not know that this survey is actually read and would like to ensure that someone reads every word I have to say. Therefore, I will be submitting an email.

                                  Property Manager Response

                                  2/1/2015

                                  Thank you so much for the review! Thank you for being a loyal resident at Colonial Village at Greentree and alerting us to this maintenance issue. We're sorry our service time did not meet your expectations. If you'd like to discuss this issue further, please don't hesitate to visit us in the leasing office or call us. We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
                                  Review Author Icon

                                  Current Resident 123609

                                  Verified Resident 2014 - 2015

                                  3.5

                                  1/20/2015

                                  So far it has been good. Everything that needed to be fixed has been fixed. Surrounding neighbors are loud at 1-3am on week days. When it's on weekends I could care less. Everything else is good. I love living here and do recommend it to friends.

                                    Property Manager Response

                                    1/21/2015

                                    Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Colonial Village at Greentree your home! Please stop by the office at anytime with any concerns or to make suggestions.
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                                    Current Resident 119206

                                    Verified Resident 2014

                                    4.3

                                    12/22/2014

                                    Not bad. The staff is great. The overall appearance of the community could use some work. Some of my neighbors dont clean up after themselves. thats all I have to say. I would tell other friends and colleagues about the community but I work in Hinesville so not too many people would drive that far.

                                      Property Manager Response

                                      12/23/2014

                                      We really appreciate and value your feedback. We apologize for any difficulties you have experienced and would love it if you would call us in the to discuss these issues. We take your concerns very seriously and will be happy to see what we can do to make your home here better! Thank you for your kind words about Colonial Village at Greentree and for being a loyal resident!
                                      Review Author Icon

                                      Current Resident 115465

                                      Verified Resident 2014

                                      4.5

                                      12/2/2014

                                      I Like fact that the Apartment Complex was not under construction or Renovation like the one I moved from. I love the fact that the Staff Personnel were honestly friendly, professional, informative and helpful throughout the entire process

                                        Property Manager Response

                                        12/3/2014

                                        Thank you for the kind words about Colonial Village at Greentree! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
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                                        Current Resident 114774

                                        Verified Resident 2014 - 2017

                                        4.5

                                        4/28/2017

                                        I moved in to the complex in November of 2014. I have the "loft" type layout and it suits me perfectly. The staff is friendly and responsed quickly to service request. The only issue that I have is many tennants don't pick up after their pets.

                                          Property Manager Response

                                          11/27/2014

                                          Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
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                                          Current Resident 110742

                                          Verified Resident 2014 - 2015

                                          1.7

                                          3/10/2015

                                          This complex is very old and needs serious upgrades from the patio doors to appliances. For the amount of rent that is charged, you would think the customer service and maintenance request they receive on a daily basis would be better. No its not. I have nothing positive to say about this complex. Plenty of negative for sure. Ready for my lease to be done.

                                            Property Manager Response

                                            11/6/2014

                                            Thank you for the wonderful review! We are so happy that you decided to make Colonial Village at Greentree your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
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                                            Current Resident 106050

                                            Verified Resident 2014 - 2016

                                            3.3

                                            4/15/2016

                                            The community as a whole isn't too bad, but the leasing office has never really taken action on any of the complaints that I have made such as the strong smell of weed in my apartment everyday and insects that come in through my front door (of which the corners have started rotting from water damage). The apartments are very outdated and are in need of a renovation. However, great location!

                                              Property Manager Response

                                              10/17/2014

                                              Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Greentree your home.
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                                              Current Resident 100426

                                              Verified Resident 2014

                                              5.0

                                              9/24/2014

                                              The moment I walked into the office I loved it. I originally wanted to move into their sister property but I'm glad I chose greentree. The staff in the office are extremely nice and friendly. I called the first day to get something fixed in my apartment and they took care of it the first day.

                                                Property Manager Response

                                                9/25/2014

                                                Thank you for the kind words about Colonial Village at Greentree! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                                Review Author Icon

                                                Current Resident 92938

                                                Verified Resident 2014

                                                2.8

                                                8/27/2014

                                                The staff is friendly, convenient location, the new highway addition to Truman parkway is so great, its literally outside of the complex. The restaurants are great also, our favorite Italian restaurants are right down the street. Convenient bus line.e

                                                  Review Author Icon

                                                  Current Resident 92272

                                                  Verified Resident 2014

                                                  4.8

                                                  8/25/2014

                                                  staff was great during the move in process, apartments are old and need updated but overall not too bad. ceiling is coming apart and the carpet looks terrible but for the monthly rent I cant rally complain. I am satisfied with greentree so far. Again the staff has been excellent

                                                    epIQ Ratings

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                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 18 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    3.4

                                                    Safety

                                                    3.5

                                                    Office Staff

                                                    3.7

                                                    Maintenance

                                                    3.9

                                                    Neighborhood

                                                    4.3

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.17 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Surface Lot
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • Air Conditioning
                                                    • BBQ and Picnic Areas
                                                    • Balcony/Deck
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Free Weights
                                                    • High-Speed Internet
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Tennis Court
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Colonial Village at Greentree apartments are conveniently located in beautiful Savannah, Georgia. Quietly nestled amid the Georgia pines, just minutes from historic downtown Savannah, Savannah's premiere shopping, medical centers, universities and more. Our one and two bedroom apartments feature full- size washer and dryers and fully screened balconies or patios. The calm and relaxed picturesque community offers luxe amenities including a picnic areas with BBQ grills, a sparkling swimming pool, dog park for your furry friend and 24 hour fitness center.Apartments in Savannah!Colonial Village at Greentree apartments is quietly nestled amid the Georgia pines yet just minutes from historic downtown Savannah, as well as Savannah's premiere shopping, medical centers, universities and more. Colonial Village at Greentree offers relaxed southern charm in a picturesque setting. Visit Colonial Village at Greentree today and ensure the lifestyle you deserve and the first-class service you expect!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Oak Residential Partners

                                                    B
                                                    B
                                                    Communities
                                                    17

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Greentree Apartments Rated?
                                                    Based on 309 number of votes by renters, Greentree Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Greentree Apartments?
                                                    Greentree Apartments is rated 3.4 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Greentree Apartments is rated 3.9 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Greentree Apartments?
                                                    Greentree Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Greentree Apartments?
                                                    Greentree Apartments is rated 3.5 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Greentree Apartments is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Greentree Apartments?
                                                    Greentree Apartments is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.17 days to their community reviews in the past year.
                                                    Who manages Greentree Apartments?
                                                    Oak Residential Partners
                                                    What is the pet policy at Greentree Apartments?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

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                                                    Greentree Apartments

                                                    April 2026

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                                                    Beds

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                                                    Baths

                                                    0

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                                                    Greentree Apartments is an apartment in Savannah in zip code 31419. This community has a 0 Bed, 0 Bath Nearby cities include Pooler, Bloomingdale, Port Wentworth, Port Wentword, Richmond Hills, Rincon, Hardeeville, Okatie, Bluffton, Richmond Hill, Springfield, Hilton Head Island, and Hinesville.