3.7 rating
1509 total reviews
(
1073 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1213164
Verified Resident • 2016 - 2023
4.2
1/1/2024
Overall, Maintenance was fast and courteous. They wasted no time getting the job done from our move-in inspection list. From the office team and maintenance team, they are all very helpful and prompt.
1/2/2024
Updated Review
Current Resident 809664
Verified Resident • 2020 - 2023
4.5
12/30/2023
I love the amenities, neighbors, and location. The rent could be more affordable. For the most part it’s a great community and the staff are very helpful. So far I haven’t had any issue other than rent. I love the fact that the elementary school is within the community.
1/2/2024
Current Resident 1211939
Verified Resident • 2023
5.0
12/27/2023
I can let my friend know about the place,and tell them about the beautiful of the place,I can tell them about the beach too. And also tell them about the people live in kapilina beach about their kind.
12/29/2023
Current Resident 1211266
Verified Resident • 2023
5.0
12/24/2023
Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
12/27/2023
Current Resident 1209209
Verified Resident • 2023
5.0
12/17/2023
Shayna is awesome! She made our move very easy and made all our concerns worry free! The amenities are awesome! Clean pool and gym. The beach is always nice with a great restaurant named Delish, good food!
12/23/2023
Current Resident 1208102
Verified Resident • 2023
4.3
12/13/2023
I love meeting new people, and my kids adore the neighbors kids! They are friendly, kind and helpful. The little night market is a plus, my kids loved it! The school and the school staff is honestly a huge bonus, they are such a genuine kind team!
12/14/2023
Current Resident 1208080
Verified Resident • 2023
2.7
12/13/2023
We love the location so close to the beach and other amenities available. However, the day to day resident experience and maintenance experience has left me and my family feeling uneasy and questioning our safety and if things will even be satisfactorily and timely fixed when official requests are made. At this moment, I would not recommend a friend or family member live here until I'm confident that issues are resolved efficiently and effectively.
12/14/2023
Current Resident 1205040
Verified Resident • 2020 - 2023
3.7
12/5/2023
Wonderful community but too expensive. Electric Bill is too high.. solar does not help with electricity. We don’t run our AC until evening time but our electricity bill is averaging $700-$800 a month? Would have been better if the solar system would help decrease electricity consumption.
12/12/2023
Updated Review
Current Resident 1183609
Verified Resident • 2023
4.8
11/30/2023
It’s a place where I feel safe and secure with my children. A place where someone like me can be happy, and surrounded by unique individuals that have similar goals to the ones I have. My experience so far with community is good
12/1/2023
Current Resident 1202706
Verified Resident • 2023
4.0
11/27/2023
I have not lived long enough since I just moved about three weeks ago Mostly bad experience with getting a home that in need of cleaning and better maintenance not to mention the noise during the day because of the planes The best experience is living close enough to the beach and the events in the community and the amenities, swimming pool and gym
11/29/2023
Current Resident 1202456
Verified Resident • 2023
4.0
11/26/2023
Great overall. The Team is courteous and responsive to our needs and we truly appreciate them. Biggest complaint would be the excessive speeding by vehicles and lack of enforcement of traffic laws……………………. For the Hawaiian experience, best place to experience it all!
11/29/2023
Updated Review
Current Resident 1123317
Verified Resident • 2018 - 2023
5.0
11/20/2023
I have been a Kapilina Beach Homes resident for over 5 years. Every contact point I experience, whether Security, Maintenance or Administration is met with professionalism, courtesy and respect. And all are very knowledgeable of their area of responsibility. I would recommend Kapilina Beach Homes to anyone.
11/22/2023
Updated Review
Current Resident 876854
Verified Resident • 2020 - 2023
4.0
11/19/2023
A great spot to settle in as far as rentals go. I would highly recommend them to anyone looking to rent. The amenities are a bonus to your stay. The views and beach areas are amazing. I would strongly recommend Kapilina Beach Homes to any one.
11/22/2023
Updated Review
Current Resident 1173344
Verified Resident • 2023
3.2
11/18/2023
Kathy from Resident Services demonstrated amazing customer service. We went into the office with the concern of our grass being cut twice in four months, and within half an hour our lawn was cut beautifully. It is disappointing to see others lawns growing to knee-length height, however, we are grateful for the prompt service.
11/22/2023
Current Resident 1197460
Verified Resident • 2023
4.0
11/8/2023
Overall Kapilina has been a positive apartment community. There is a community facebook page to converse with other residents and deal with any issues that management is not addressing for multiple people. The navy base being nearby means that we hear morning/nightly colors and being in the flight path means during the day we hear planes fly over but neither has been an issue so far. The noise level is manageable. The company that mows lawns doesnt cut the grass often enough but since the community is so big, its understandable. The amenities are very well taken care of and have always been available and clean when I have used them so far. The front gate safety is almost too secure. Before I had my resident pass, I would have to show my current registration, proof of insurance, my license, and a reason why I was visiting the community. This was time-consuming and felt like overkill but it was nice to know how the community was being secured. The barcodes we are given as residents to get through the gates are VERY finicky but once you get the hang of where to place the barcode so the gate opens, its easy enough. A major downfall for the community is the lack of public transportation. No bus routes come all the way to Kapilina so unless you have a car or at least a bike, its hard to get anywhere outside of Kapilina. The local entertainment is constant. There is a restaurant near the beach that has live music every week and they also have a bunch of food trucks on Wednesday nights. Maintenance has come very promptly each time I have put a request ticket in so far. They did not fix an issue with the fan remotes recently but I will just put another ticket in to get it looked at again. The staff in the leasing office has been nothing short of amazing. Audrey was our leasing agent and she was PHENOMENAL. She gave us some very good information about living on Oahu and in the Kapilina community. She definitely sold the community to us and is at least 50% why we decided to live here. Resident services staff has been super helpful and patient with explaining the ways the community works since we got here too. Maddy has always been helpful and very nice when we stop by :)
11/11/2023
Current Resident 1196992
Verified Resident • 2023
5.0
11/7/2023
A great community to live in - neighborhood is beautiful, maintenance team is professional and prompt, and community resources are well maintained. Rates for homes are extremely competitive and we feel like we got a superb deal on our home compared to the price of housing in Hawai’i. We like to call it our little pocket of paradise - especially with the quiet drive off of Fort Weaver to the neighborhood.
11/11/2023
Current Resident 1196172
Verified Resident • 2020 - 2023
4.0
11/5/2023
I love the community of people and amenities in Kapilina. I wish the water bills were lower seeing I have not had working sprinklers since I moved in but still get charged for common area maintenance and water and have not had grass for 3 years just red dirt and nuts.
11/7/2023
Current Resident 1195526
Verified Resident • 2023
5.0
11/3/2023
It's a beautiful community. I don't like all the Karen energy though and all the random dogs on the loose. Security shouldn't harass people at the gate either. They made it hard for us moving in because the uhaul we rented had expired tags on it.
11/7/2023
Current Resident 1195156
Verified Resident • 2023
4.5
11/2/2023
This place I call it the Promise Land. It truly feels it’s flowing with milk and honey! Depends on one’s look at it. See in the Bible the Israelites was walking in the desert for 40 yrs. I myself felt that in my life and the choices I made put me in some hard times to where I even was incarcerated. After 30 years of going in and out of jail my whole life, in 2018 I came out of Jail. Knowing my family needed me I decided to go into a residential treatment facility. I was working, graduated and was living in a half way house. I did receive a volcher and so I got me a 1 bedroom apartment. I was always wanting my family to enjoy this beautiful life I had with me but my wife was not ready! In 2019-2020 my wife decided to come aboard and so I added her to my volcher and we lived in a nice 4 bedroom 2 bath house in Kalihi. After 4 years god has open the doors to Kapalina. Trust me! The tour is what sold me. My good landlord was extremely excited for us and the opportunity for us to move forward in life and with our 4 kids. We struggled but kept the faith. God has bought us to the Promise Land and ain’t no one gonna make me think otherwise. Aloha
11/7/2023
Current Resident 1194862
Verified Resident • 2023
5.0
11/1/2023
It’s been great. Every time I put in a maintenance request. They are very quick to respond! I even had some thing written in on my inspection checklist from when I moved in and they came and fixed it within a week of me moving in very prompt service.
11/2/2023
Updated Review
Current Resident 1088645
Verified Resident • 2020 - 2023
3.7
10/28/2023
It was better when I first moved in The planes and chickens are so noisy My neighbors yard is so disgusting I do not use my front door which faces it So not ok No one will do anything about it There are many things I do like about living in Kapilina But I am very frustrated right now!
10/31/2023
Current Resident 1192897
Verified Resident • 2023
2.3
10/25/2023
Make sure to ask about the water quality, the fuel spill, contamination, most common side effects, ask about the mold, make sure to do a walk through prior to signing a lease, do not sign unseen. They will try and get you in as fast as they can, I asked about anything we need to know, and was not told any of the above, it is not in the lease, run
10/26/2023
Current Resident 1192534
Verified Resident • 2015 - 2023
3.0
10/24/2023
The rent is pretty high as it goes up every year by $100. I mean, I can understand it, for renovations, upgrades etc. They started replacing roofs, but somehow never cam3 around to our section. Also, we keep reporting to the main office about the tree roots uplifting th foundation of our place, but nothing got done about it.
10/26/2023
Current Resident 1191796
Verified Resident • 2023
5.0
10/22/2023
So far my experience here has been good. I hope to enjoy my time here as a resident at Kapilina for a while if time permits. I appreciate the workers here both in the office and maintenance staff as well.
10/24/2023
Updated Review
Current Resident 139335
Verified Resident • 2009 - 2023
3.7
10/22/2023
Lived here at Kapilina since 2009. Youngest daughter attended IPES. She is now 22 years old. Great gated community. Neighbors tend to mind their own business. Greatful to have ammenities, close to IPES and the NEX. De’lish is awesome. Walking distance to the beach.
10/24/2023
Plumeria
18 Available Units
2 Beds, 1.5 Baths | 1,090 sq. ft.
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Hibiscus
2 Available Units
2 Beds, 1.5 Baths | 1,140 sq. ft.
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Lehua
30 Available Units
3 Beds, 2 Baths | 1,220 sq. ft.
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Ginger
13 Available Units
3 Beds, 2 Baths | 1,220 - 1,270 sq. ft.
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Ilima
3 Available Units
3 Beds, 2 Baths | 1,220 - 1,420 sq. ft.
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Gardenia
1 Available Unit
3 Beds, 2 Baths | 1,450 sq. ft.
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Maile - Townhome
30 Available Units
4 Beds, 2.5 Baths | 1,450 sq. ft.
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Orchid
11 Available Units
4 Beds, 2 Baths | 1,230 sq. ft.
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Pikake
5 Available Units
4 Beds, 2 Baths | 1,340 sq. ft.
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Pua
4 Beds, 2 Baths | 1,690 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 118 reviews)
Noise
3.4
Grounds
3.3
Safety
3.6
Office Staff
3.7
Maintenance
3.5
Neighborhood
4.0
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
118
Manager’s Review Engagement
Percentage of reviews responded to
94.07%
Manager’s Review Reply Time
Average time to respond to reviews
8.9 days
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