3.7 rating
1509 total reviews
(
1073 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1282466
Verified Resident • 2019 - 2024
2.8
9/26/2024
5 years ago, living here was great. It has had a significant decline in recent years. The property has rules that they don’t enforce, so it’s become relatively trashy and unsafe. There is widespread vandalism and theft. The property is not well kept up (certain facades exempted). The utility and rent is outrageous. I wouldn’t do it if I were you. Leaving next year.
9/27/2024
Updated Review
Current Resident 1281546
Verified Resident • 2024
4.5
9/22/2024
It has been a wonderful experience so far! The safety of the community and neighborhood is good! Very clean and kid friendly! The staff are very friendly and respectful and they will help you any way they can and are able to answer any questions to the best of their knowledge! If you have fur babies they are also pet friendly, so you wouldn’t have to stress out and worry if this community accepts dogs because they do!
9/24/2024
Current Resident 1281401
Verified Resident • 2023 - 2024
3.8
9/21/2024
We love the neighbors and community. Maint is always responsive when we reach out. More could be done pro-actively to fix things in common areas (lights along footpaths, etc.) Lawn maint isn't the best with lots of weeds (no herbicide use) and/or brown/dead areas where sprinklers don't adequately cover. A lot of sprinklers are in need of adjustments.
9/24/2024
Updated Review
Current Resident 1208688
Verified Resident • 2023 - 2024
4.0
9/21/2024
I love Kapilina Beach Homes country living. I enjoy coming to our sanctuary after working in the city. The lagoon walks with my dog are so peaceful. There is even a community hammock that I enjoy. The community atmosphere is so refreshing. I enjoy Wednesday nights with the food trucks and vendors.
9/24/2024
Current Resident 1280804
Verified Resident • 2009 - 2024
3.3
9/19/2024
This community was designed for single family occupancy of each unit. The parking, street layout etc. used this as a design tool. When up to 7 occupents co-rent (sublet) the units, the housing becomes OVER LOADED and becomes more like a GETO than a nice quiet family oriented comunity. No matter how much management trys to gloss over it! ( Paradise lost) to overpopulation,crime on rise , community rules ignored! RESULT Quality of life degraded.
9/20/2024
Updated Review
Current Resident 972359
Verified Resident • 2009 - 2024
3.2
9/19/2024
Plus: Spacious yards, with many mature trees. Lots of free street parking. Convenient grounds upkeep. Accessible maintenance crew for the upkeep of the very old facilities. Delta: some inconsiderate neighbors who pound their music while driving through the residential! Very loud car stereos, home sound systems, and slow reacting security when complaints are called in.
9/20/2024
Updated Review
Current Resident 955228
Verified Resident • 2019 - 2024
2.8
9/17/2024
Wednesday night is great to have with the food truck. It's great seeing the residents out socializing and having a nice time outdoors eating and enjoying the beach. It's also great having De-Lish, they offer great dishes and drinks.
9/20/2024
Updated Review
Current Resident 1234300
Verified Resident • 2023 - 2024
4.7
9/14/2024
The best part about this community is that it's safe. Plenty of sports facilities and a beautiful ocean to relax our minds. Even better, if there's a problem in the house, I'm always grateful to contact them; they fix it immediately. The neighbors are lovely, and we have nothing to complain about. The only inconvenience is the noise from the airplanes arriving at Honolulu Airport flying overhead, but you get used to it and forget about it.
9/17/2024
Updated Review
Current Resident 1220024
Verified Resident • 2023 - 2024
4.0
9/7/2024
I rated the staff with 5 stars because of Jarred he has always been a great help to me and my family, very humble and always on top of requests, his awesome, always a happy person and never gave us attitude, your front dest Ladies really need to learn what customer service is about, tell Jarred to teach them what serving is about. The maintenance staff is also great. Thanks!
9/12/2024
Current Resident 1276608
Verified Resident • 2024
3.8
9/2/2024
So far our experience has been very positive. Gina was incredibly knowledgeable and helpful in finding a place and again with getting all of the necessary paperwork to us. We had an issue with the plumbing the first day we were here and maintenance was able to be here quicky and resolved the issue the same day.
9/4/2024
Current Resident 1276413
Verified Resident • 2023 - 2024
2.3
9/1/2024
It’s ok with change in upper management would make this place a safer and better environment… Brian Biron is the only person in management for the people and for the workers he is a positive impact on this community if wasn’t for him this place wouldn’t be were it’s at today..work orders low as ever..people above him fire innocent people for wrongful termination family member giving birth passes away and baby fighting for life in icu person leaves for emergency comes back next week and gets fired with no explanation no chances what so ever Kathy mara fired this person with no heart what so ever she makes this place unsafe
Current Resident 1276000
Verified Resident • 2024
3.0
8/30/2024
Leasing staff is super nice and friendly. But expect to move into a dirty house full of roaches and ants. They have a cleaning crew come clean the house prior but from my experience they did little to nothing in the house.
9/1/2024
Updated Review
Current Resident 1247882
Verified Resident • 2023 - 2024
5.0
8/23/2024
The cost of living here may be higher than some places but the peace of mind and service s provided on this property is definitely worth the cost. My family always feels safe and comfortable now that we’ve been living here on property for over a year.
8/27/2024
Current Resident 1273747
Verified Resident • 2024
3.3
8/21/2024
Just been a rollercoaster. From leasing to living this entire experience has been many just giving us different information. Training is necessary for sure - even if we don’t like the answer it should be consistent.
8/25/2024
Current Resident 1272644
Verified Resident • 2023 - 2024
5.0
8/16/2024
Kapilina Beach Homes is an awesome place to live, it’s honestly has all the atmosphere, beauty and amenities that me and my kids need. I feel blessed living here and I’m grateful to GOD for blessing us with Kapilina Beach Homes staff. They are a blessing and a life saver to my family. Thank you Kapilina Beach Homes. And Thank you Father.
8/18/2024
Current Resident 1272394
Verified Resident • 2023 - 2024
4.5
8/15/2024
I love Kapilina! Everything from putting the work order in to it actually getting done the very next day, went so smoothly and was done quickly! The Maintenance worker was polite and worked fast! Thank you Kapilina for this great experience. Mahalo!!!
8/18/2024
Current Resident 1271981
Verified Resident • 2024
5.0
8/13/2024
It’s been great so far. Staff and Amenities are great. Love how there is a Night Market with food truck options. We used to live here back in 2011-2012. Everything has been upgraded and we couldn’t be happier! Thank you. - Alicia B.
8/15/2024
Current Resident 1270697
Verified Resident • 2022 - 2024
3.2
8/8/2024
This community can be recommended, however, it is recommended with sharing the problems this place has. I do like to acknowledge the maintenance and security over the pool area; the lady is very nice and makes sure the rules are followed.
8/11/2024
Updated Review
Current Resident 1264997
Verified Resident • 2024
3.5
8/8/2024
Team members are very courteous and knowledgeable. Maintenance team are always smiling and polite. They acknowledge the residents when they pass by and seem eager to help. Keep up the amazing work team.
8/11/2024
Current Resident 1269865
Verified Resident • 2022 - 2024
4.2
8/5/2024
The overall community is get, I’ve never had an issue. The maintenance however needs to be more consistent. I don’t think I’ve had one issue completely completed. To this day the ceiling fans still turn on and off by themselves, there is no molding at the top of them covering the old ones. Toilet paper holder was placed on the wall crooked, paint on new bathroom cabinets after new install, caulking on kitchen counter tops not done correctly ( and that was after 2 attempts) no sealer on countertops tops so they peeled after one day. Big gap at bottom of main door. Just poor completion of all jobs.
8/6/2024
Current Resident 1269649
Verified Resident • 2024
4.5
8/5/2024
We have only been here a week so far, but it already feels like home! On our first day, a couple of our new neighbors went out of their way to say hello. With the beach just a short distance from our unit, we’ve been going everyday after work.
8/6/2024
Updated Review
Current Resident 1158854
Verified Resident • 2018 - 2024
3.2
8/5/2024
Maintenence is the reason I don't want to leave. They are awesome!! Always efficient and her the work done. They are helpful and go above and beyond in a timely manner. The ease of making an appointment is effortless. This makes life so much easier especially if you need to make an appointment you can go on your computer or phone, pull up the app, add the info, and they'll call you usually within a day. Overall, a great place to live and tube maintenance is the cherry on top.
8/6/2024
Current Resident 1269428
Verified Resident • 2023 - 2024
5.0
8/5/2024
6786B Thanks to the Kapilina team for always being frienfly nice amd do the nice Job please keep it up. My family and i we are happy and satisfied for all the work and everything. We are happy for Kspilina especially for the safety family and I we are so happy and feel safe in Kapilina beach Home. We love the beach and just everything in Kapilina
8/6/2024
Current Resident 1269286
Verified Resident • 2023 - 2024
3.3
8/5/2024
Very fast responses when applying and filling application. The staff was very friendly with me and my family. It’s great that they have all These amenities. My children love our new home and it’s way bigger Than expected. We like the neighborhood and how everyone minds their own business. Maybe a bus transportation would be great so we don’t Have to walk out for two miles.
8/6/2024
Current Resident 1269198
Verified Resident • 2023 - 2024
5.0
8/5/2024
Maintenance department has improved over the months and I’m pleased for the change. Initially, I had an issue with the admin staff in the maintenance department to call and schedule a an appointment for the maintenance staff to come by the house to fix whatever issue was wrong with the home. They would just send the staff over without notifying us, but it seems like now we are receiving calls to schedule an appointment for them to come by. We appreciate the courtesy.
8/6/2024
Plumeria
18 Available Units
2 Beds, 1.5 Baths | 1,090 sq. ft.
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Hibiscus
2 Available Units
2 Beds, 1.5 Baths | 1,140 sq. ft.
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Lehua
30 Available Units
3 Beds, 2 Baths | 1,220 sq. ft.
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Ginger
13 Available Units
3 Beds, 2 Baths | 1,220 - 1,270 sq. ft.
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Ilima
3 Available Units
3 Beds, 2 Baths | 1,220 - 1,420 sq. ft.
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Gardenia
1 Available Unit
3 Beds, 2 Baths | 1,450 sq. ft.
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Maile - Townhome
30 Available Units
4 Beds, 2.5 Baths | 1,450 sq. ft.
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Orchid
11 Available Units
4 Beds, 2 Baths | 1,230 sq. ft.
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Pikake
5 Available Units
4 Beds, 2 Baths | 1,340 sq. ft.
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Pua
4 Beds, 2 Baths | 1,690 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 118 reviews)
Noise
3.4
Grounds
3.3
Safety
3.6
Office Staff
3.7
Maintenance
3.5
Neighborhood
4.0
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
118
Manager’s Review Engagement
Percentage of reviews responded to
94.07%
Manager’s Review Reply Time
Average time to respond to reviews
8.9 days
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