3.7 rating
1509 total reviews
(
1073 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 965650
Verified Resident • 2021
5.0
10/29/2021
The staff and residents at Kapilina have been extremely welcoming. The neighborhood feels safe and secure enough to let our young adolescent children explore independently. They are consistently in awe of the beach, the farmers market, and other community amenities.
10/30/2021
Current Resident 965360
Verified Resident • 2013 - 2021
3.7
10/28/2021
Great beachfront community with access to a preschool and elementary school. Beautiful neighborhood and spacious homes. We have lived here for 8 years and are loving it. Our neighbors are awesome and make living here enjoyable.
10/29/2021
Current Resident 963161
Verified Resident • 2021
3.5
10/21/2021
All and all for a 3 bd 2ba I enjoy the location and amenities when open. But if I can share concernsRent is to high for the concerns of the property. Stray cats, loose dogs, poor plumbing, ridicules energy bill, termite damage throughout unit, poor lighting, uneven walkway to front door and dark, poisonous tree flowers leaves and pods all over front entrance and lanai.
10/23/2021
Current Resident 962583
Verified Resident • 2019 - 2021
3.3
10/19/2021
The community is all right honestly. It isnt too impressive. Also the outrages electricity bills make this place ok. Overall the experience again has been ehhh. Security really isnt too good. My neighbors apartment has gotten broken in 2 times kinda stupid if you ask me. Not sure who is allowed in but seems like as of now anyone.
10/20/2021
Current Resident 960716
Verified Resident • 2021
2.7
10/13/2021
Very noisy at night, no every security person is courteous, lot of pet drops in some areas. Simply not a whole lot of quality. I dont know if COVID-19 has created the environment we have, but I dont like it at all.
10/18/2021
Current Resident 959081
Verified Resident • 2020 - 2021
2.0
10/8/2021
It's been the worst place I've lived...and I've lived in many cities in various states. Total racket. Greystar only cares about profit. They allow major repairs to remain undone for weeks, often times months. Only good thing is the beach, and that a being generous. Homes are hold and filled with bugs, chipping paint, bad plumbing.
10/14/2021
Current Resident 958898
Verified Resident • 2019 - 2021
3.7
10/8/2021
Very poor maintenance both in house and outdoor. I feel like most of the money is spent on beautifying the neighborhood yet the units are not well maintained. The cutting of the grass is every other month.
10/14/2021
Updated Review
Current Resident 867801
Verified Resident • 2020 - 2021
2.7
10/8/2021
Ill share the above comment on Google and yelp for marketing purposes. The place is beautiful and so are the people. But the management tries to run the place like a 5 star condo HOA when its base housing taken over by a private corporation and turned into an apartment complex. I would not recommend this community to a friend with the way its currently being run.
10/14/2021
Updated Review
Current Resident 885190
Verified Resident • 2018 - 2021
3.0
10/8/2021
Maintenance is hit or miss. Sometimes problems are fixed and other times only bandaid fixes. It seems like when I submit requests online for some reason most of the time the office never gets the requests.
10/14/2021
Current Resident 958384
Verified Resident • 2021
4.8
10/8/2021
We enjoy living here, the community is very nice and we love that it has a pool, the the elementary school in located in the neighborhood so its very convenient. We also love the convenience of having a cafe right now the beach, specially if your not wanting to drive far for a good meal. Our favorite part is the things they offer for the whole community, such as the farmers market, pool parties etc.
10/14/2021
Current Resident 958322
Verified Resident • 2021
4.0
10/8/2021
We needed a flexible rental that gave us enough space but also dog friendly. We felt very lucky to find Kapilina - we have a nice cottage within a two minute walk to the beach, a great dog park, and great amenities like the very well-appointed gym.
10/14/2021
Updated Review
Current Resident 931179
Verified Resident • 2021
4.3
10/8/2021
We really enjoy living here so far.The neighbors are great and the activities are awesome.The beach and Delish are great,the staff is great and when we call or make a maintenance request it seems they are on top of it.
10/14/2021
Updated Review
Current Resident 901507
Verified Resident • 2020 - 2021
3.2
10/8/2021
The quarters are good but a little expensive. The noise is really bad because of the airplanes and neighbors with loud motorcycles , trucks, and loud music. The beach, gym, pool, is great. The Commuity is to far and you beeps a vehicle to get to the stores.
10/14/2021
Current Resident 957354
Verified Resident • 2018 - 2021
3.2
10/8/2021
Only reason its a no is the change in rent makes it difficult to make long term plans. When the lease is coming to an end, severe anxiety sets in and uncertainty if I can afford the increase. Its not the way I would choose to live if I didnt have kids in school and Im trying to provide some stability for them.
10/14/2021
Current Resident 956959
Verified Resident • 2021
4.8
10/8/2021
The Kapilina Beach staff do a great job serving the needs of the community. Id like to especially recognize Kehau Cosme, Daylyn Peralta and maintenance worker, David M. for going above and beyond and proving excellent customer service. It is hard workers like them that influence us to want to continue living in this community.
10/14/2021
Current Resident 956498
Verified Resident • 2021
4.8
10/8/2021
Kaitlyn helped us every step of the way during the leasing process. She was quick with her responses and knowledgable when we asked her questions. Brad installed 3 of our AC units in one day. He was quick and friendly. He kept the unit clean after he left.
10/14/2021
Updated Review
Current Resident 829159
Verified Resident • 2020 - 2021
4.2
10/8/2021
I love living by the lagoon. Its beautiful, I like that its so close to the ocean. The pool is lovely, and I like that its so central. I wish there was less air traffic. And that people obeyed the speed limit.
10/14/2021
Current Resident 955953
Verified Resident • 2021
3.8
10/8/2021
Great area, great community. The houses are not great, old, falling apart. But the community has great amenities and we are practically on top of a quiet secluded beach! The gym and restaurant are nice, and I love that the pre-school and elementary school are right inside the gated community. We chose this place for the beach, not the house and we love the community!
10/14/2021
Current Resident 955837
Verified Resident • 2019 - 2021
3.0
10/8/2021
Getting maintenance to actually address issues is a problem. Not consistent with their leases they offer from resident to resident. That goes for rent on same size units as well. Security can be rude and uncaring.
10/14/2021
Updated Review
Current Resident 939287
Verified Resident • 2021
3.3
10/8/2021
It can be better but its not too bad: great amenities, friendly neighbors, lots and LOTS of bugs.The maintenance crew is pretty friendly and helpful, ground maintenance seems almost non-existent, apparentlyfrequent power outages. I think living in Kapilina depends on how much of their word you expect them to live up to and what you are willing to tolerate.
10/14/2021
Current Resident 955233
Verified Resident • 2019 - 2021
4.7
10/8/2021
Kapilina is overall a great place to live. The proximity to the beach is the highlight of our stay here and its an easy walk to enjoy the sunset nightly. The only issue I have is my yard, I have dead brown grass outside my townhome and a bunch of weeds inside my little yard that I cant seem to control.
10/14/2021
Updated Review
Current Resident 897669
Verified Resident • 2019 - 2021
4.0
10/8/2021
I like it a lot. The only things that I do not like are young teenagers in my area, chasing chickens and riding dirt bikes in the street and through the yards. Other then that the neighborhood is good.
10/14/2021
Current Resident 545554
Resident • 2020 - 2021
1.5
9/28/2021
This is probably the worst complex I have ever had the displeasure of living in. The houses are held together by duct tape, but they advertise as resort living. There is black mold under the kitchen sink, maintenance will only spray it with bleach. I’m pregnant living in a house with black mold. Kapilina does not care about the residents they will raise your rent hundreds of dollars and ignore every request you put in. Half the amenities are closed but yet they are still charging us for them. They’ve been closed since the start of the pandemic! Yet they feel the need to raise rent!! Run don’t walk away from this h*ll hold!!!
10/1/2021
Current Resident 544624
Resident • 2019 - 2021
1.3
9/28/2021
We pay for services and amenities that we have no access to or is continuously shut down. We pay a ridiculous amount for no more lawn care, broken sprinklers, termites and ---- maintenance and community center workers. The rent goes up but the service always goes down. The houses are falling apart and I'm pretty sure this place would be condemned if a real inspector actually looked at this --------. The floors are uneven and the windows don't close properly; nor do the doors as there are cracks everywhere.
10/1/2021
Current Resident 543787
Resident • 2021
2.3
9/28/2021
First, pros: •nice community! •ocean! •maintenance to fix issues •amenities cons: •infrastructure is old+thin walls •next to connivence store that constantly makes loud noises •under commercial flight paths+jets fly over our house every day. •bathroom is small, hot, and smells like an outhouse-plumbing problems •toxic smells •no fences around houses. Dogs get out+people cut through our yard to get to the store and look in at us through window •gardening crew has no system, often random. loud and chaotic. Mowing, blowing, wacking. Then they come back and do what was just done. Happens for 3-8 days month. Can hear all of this noise from everywhere near you, it’s an all day thing. •were not told we’d be living next to a military GUN RANGE. The guns go for 9 hours many days a month. Absurdly loud and constant. Asked if this was a quiet place for someone with chronic illness+someone who works from home and were told it was. Rent is being raised but nothing has improved. New management is taking over and they are creating more rules that are actually quite extreme and you will be fined for breaking them. Could have been an amazing place, but there are SO many downsides. Honestly cannot wait to move.
10/1/2021
Plumeria
18 Available Units
2 Beds, 1.5 Baths | 1,090 sq. ft.
Contact property for pricing
See Floor Plan Details
Hibiscus
2 Available Units
2 Beds, 1.5 Baths | 1,140 sq. ft.
Contact property for pricing
See Floor Plan Details
Lehua
30 Available Units
3 Beds, 2 Baths | 1,220 sq. ft.
Contact property for pricing
See Floor Plan Details
Ginger
13 Available Units
3 Beds, 2 Baths | 1,220 - 1,270 sq. ft.
Contact property for pricing
See Floor Plan Details
Ilima
3 Available Units
3 Beds, 2 Baths | 1,220 - 1,420 sq. ft.
Contact property for pricing
See Floor Plan Details
Gardenia
1 Available Unit
3 Beds, 2 Baths | 1,450 sq. ft.
Contact property for pricing
See Floor Plan Details
Maile - Townhome
30 Available Units
4 Beds, 2.5 Baths | 1,450 sq. ft.
Contact property for pricing
See Floor Plan Details
Orchid
11 Available Units
4 Beds, 2 Baths | 1,230 sq. ft.
Contact property for pricing
See Floor Plan Details
Pikake
5 Available Units
4 Beds, 2 Baths | 1,340 sq. ft.
Contact property for pricing
See Floor Plan Details
Pua
4 Beds, 2 Baths | 1,690 sq. ft.
Contact property for pricing
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 118 reviews)
Noise
3.4
Grounds
3.3
Safety
3.6
Office Staff
3.7
Maintenance
3.5
Neighborhood
4.0
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
118
Manager’s Review Engagement
Percentage of reviews responded to
94.07%
Manager’s Review Reply Time
Average time to respond to reviews
8.9 days
Claim your community to update listing information, capture leads, and respond to reviews!