4.4
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4.4 rating
521 total reviews
(
418 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 738790
Verified Resident • 2020
4.2
1/24/2020
It has been great so far. I am very happy with the building so far and everything it has to offer. It is well maintained and in a great location for both work and fun. I look forward to showing others the building and recommending it.
Current Resident 722898
Verified Resident • 2016 - 2019
4.0
12/3/2019
Good Building. Great Staff Lobby needs updating. Smoking restrictions need to be enforced. one problem that is not under the buildings control is that the Jewel next door (which is a positive) attracts a number of homeless individuals who can be difficult to deal with
Current Resident 721660
Verified Resident • 2018 - 2019
5.0
11/27/2019
We have enjoyed living in our current apartment for a year and a half, and in a different unit for two years before that. We love the amenities, especially the pool over the summer, as well as the large fitness center. We have had nothing but good experiences here.
Current Resident 721643
Verified Resident • 2019
5.0
11/27/2019
Really liked the community, clean and safe. Staff and residents are good. Pet friendly. Convenient location and access to all daily needs near by. Excellent facilities like gym, steam, sauna, swimming pool, leisure and business center. And yes the coffee (free) is really good.
Current Resident 719590
Verified Resident • 2019
5.0
11/19/2019
Great location and good layout. Also great amenities--particularly if you have dogs. The onsite laundry and fitness center are also great, as is the convenience of having a full-size JewelOsco downstairs. Depending on the apartment, the views can be phenomenal and have good size balconies as well.
Current Resident 719157
Verified Resident • 2019
5.0
11/18/2019
The apartment complex is great. It has a dog park which my puppy and I really enjoy. They do a great job maintaining it with a super friendly staff. Everyone here is very accommodating and has made my move to Chicago great!
Current Resident 719099
Verified Resident • 2012 - 2019
3.3
11/18/2019
Great apartment community; plenty of events for residents; great location in the city; complex is located in a popular are in Chicago; accessible to most areas in the city, including restaurants, bars, etc.; close to public transportation (train, taxi, etc.).
Current Resident 718876
Verified Resident • 2019
5.0
11/18/2019
Our experience has been everything as advertised, and more. We couldn't ask for a more responsive or friendly maintenance, leasing, cleaning, and front desk staff. We've thoroughly enjoyed our apartment quality and the quality of all the amenities.
Current Resident 718435
Verified Resident • 2017 - 2019
4.5
11/16/2019
Good place and good people. Been impressed by quick reaction any time it was needed. Even had proactive help from door staff. Some areas of the communities might deserve some refresh (parking and pool area)
Current Resident 717819
Verified Resident • 2017 - 2019
5.0
11/14/2019
Very pet friendly, great appenities, can rarely hear neighbors it's super quiet. Love the location! Close to restaurants, bars, Michigan Ave and the loop. I live close to work so I can walk which is a huge perk.
Current Resident 717519
Verified Resident • 2019
5.0
11/13/2019
Easy to use. Great location. Fun pool. Nice staff. I think anyone looking for an apartment in Chicago would be well served to live here! There's a lot of hustle and bustle going on in the area. Party time!
Current Resident 717386
Verified Resident • 2019
4.7
11/13/2019
This is great building to live in. I love the cleanliness, the amenities and the community atmosphere. The front desk and maintenance staff go above and beyond for their residents. Only downfall of living in this building is the mail system ? the mailroom staff is rude and make it extremely difficult to receive packages in a timely manner.
Current Resident 714388
Verified Resident • 2019
3.2
11/5/2019
Great location but noise and smells are horrible. Delivery people are allowed into building (beyond lobby) which is not secure. Not sure that residents aren't subleasing or there isn't Airbnb business going on.
Current Resident 713699
Verified Resident • 2018 - 2019
3.7
11/4/2019
The neighborhood is phenomenal and the building amenities are nice. However, the rent price is so high that it's impossible to truly get the value back. There are a number of other buildings in the area that provide same amenities for less.
Current Resident 713285
Verified Resident • 2016 - 2020
5.0
1/13/2020
Staff is professional, always friendly and makes us feel very valued as residents. The building is meticulously maintained and if every something needs attention it is taken care of immediately. The building offers so many fun events for the residents on a consistent basis and this makes residents feel like the building appreciates us. Hands down the best building we have ever lived in.
Current Resident 712746
Verified Resident • 2019 - 2020
5.0
4/13/2020
This is a great place to live there is no doubt about it. The apartments are very nice. All of my neighbors are respectful and I have never ever had a problem with noise in this apartment. The community space is a really nice and I hope to use it soon when the virus is over. The management team has been very helpful with dealing with the Coronavirus to keep everyone safe.
Current Resident 712708
Verified Resident • 2018 - 2019
4.7
11/1/2019
Great community, great apartments, great management of the property. The entire staff really cares about giving excellent customer service create a wonderful environment to live in. The amenities are top notch and the location is centrally located to restaurants, stores and public transportation.
Current Resident 712689
Verified Resident • 2019
4.7
11/1/2019
Outstanding River North location close to CTA Red Line and endless entertainment, restaurants, and shopping. This is an active area, and street noise is frequent, but no one should be surprised by that given the primer location. The amenities and common facilities are top notch. I've often used the business center for printing.
Current Resident 712657
Verified Resident • 2017 - 2019
4.5
11/1/2019
The front door staff is awesome and friendly. They make us feel safe and are nice to interact with. Maintenance is very responsive and friendly as well. The building offers some Nice activities. Some amenities really need some updating such as the washer dryers and the dish washers. Also could update the flooring and painting maybe the cabinets to be more visually appealing.
Current Resident 712605
Verified Resident • 2018 - 2019
5.0
11/1/2019
The building is great, terrific amenities and very modern apartments with a primo location. The building has frequent community events and happy hours that helps with resident engagement. The building amenities: Pool, Roofdeck, Dog Park, Fitness Center including Basketball Court, Sauna and Steam are unmatched.
11/20/2019
Current Resident 712565
Verified Resident • 2017 - 2019
4.0
11/1/2019
Best apartments, best location! The Grand Plaza is unique, in that it has TWO towers, with twice the amenity space that most single tower high-rises offer. The community areas are extensive, and so well maintained. The units themselves are oversized compared to what you can get in River North. It is also difficult to find a place with both a W/D in unit AND very loft balconies that you can even have your grill on. The fixtures are very modern and beautiful. The walls are thick.. I never hear my neighbors. Have I mentioned it is super pet friendly?? There are happy hours and community events fairly frequently, which are always fun and a great way to meet your neighbors. But more than anything, the location is so key. You are right over a redline stop, have access to multiple bus routes, you are over a grocery store, medical clinic, and CVS (coming soon), so if you work in the loop or in River North, you really don't need a car. Everything is so accessible from here! Also, you are over a parking garage and across the street from Enterprise car rental. Oh, have I mentioned you are two blocks from some of the best shopping in the city?! This is a move, I've never regretted.
11/20/2019
Current Resident 712520
Verified Resident • 2019
3.7
11/1/2019
The leasing staff was super friendly and knowledgeable. The amenities were what sold us. Living in a high rise with kids could become small, so having the Amenities floor to take them and be active with helps!
11/20/2019
Updated Review
Current Resident 712518
Verified Resident • 2012 - 2019
3.2
11/1/2019
Neighbors come and go every year. They slam doors and leave trash outside their doors or in the hallways. Residents inconsiderate of their neighbors. They smoke Pot all the time inside and it comes into my apartment. May apartment has never been updates.
11/20/2019
Current Resident 675527
Verified Resident • 2019
4.7
8/7/2019
Great move in and the best part so far have been the people! Everyone both employees and residents have been great. Looking forward to getting to know more people and staff over the next year. The walk to work is a huge plus too.
Current Resident 673653
Verified Resident • 2018 - 2020
4.2
1/8/2020
All is convenient and comfortable. Especially, the maintenance staffs are very polite, diligent and professional. If I have a problems, I always do not have to wait for a long time, the service delivers quickly.
11/20/2019
UNIT 5 (Studio)
Studio, 1 Bath | 690 sq. ft.
$2,574 - $4,834
See Floor Plan Details
UNIT 10 (1BR/1BA)
1 Bed, 1 Bath | 900 sq. ft.
See Floor Plan Details
UNIT 6 (1BR/1BA Conv)
1 Bed, 1 Bath | 735 sq. ft.
$2,579 - $5,201
See Floor Plan Details
UNIT 8 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,002 - $5,070
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UNIT 3 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,069 - $5,099
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UNIT 4 (1BR/1BA)
1 Bed, 1 Bath | 870 sq. ft.
$3,105 - $5,221
See Floor Plan Details
UNIT 9 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,106 - $5,034
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UNIT 2 (1BR/1BA)
1 Bed, 1 Bath | 830 sq. ft.
$3,109 - $5,145
See Floor Plan Details
UNIT 1 (2BR/2BA)
2 Beds, 2 Baths | 1,325 sq. ft.
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UNIT 7 (2BR/2BA)
2 Beds, 2 Baths | 1,210 sq. ft.
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UNIT 11 (2BR/2BA)
2 Beds, 2 Baths | 1,320 sq. ft.
$4,009 - $6,716
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Penthouse 5504 (3BR/2BA)
3 Beds, 2 Baths | 2,460 sq. ft.
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Penthouse 5303 (3BR/3BA)
3 Beds, 3 Baths | 2,570 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 48 reviews)
Noise
3.9
Grounds
4.4
Safety
4.1
Office Staff
4.5
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 210 surveys)
Move-In Survey
4.4
Maintenance & Support Survey
4.7
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
48
Manager’s Review Engagement
Percentage of reviews responded to
95.83%
Manager’s Review Reply Time
Average time to respond to reviews
6.52 days
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Grand Plaza is a 690 - 2,570 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,574 - $6,716. Nearby cities include Cicero, Hines, Oak Park, Elmwood Park, River Forest, Forest Park, Stickney, Lincolnwood, Forest View, Maywood, Riverside, Harwood Heights, and Norridge.