A
A
Award Winner
540 North State Street, Chicago, IL 60654

4.4

(731 Reviews & Surveys)
$2,574 - $6,716/mo

Move-In Specials

Apply within 48 hours of your initial tour of a select residence and get your $450 admin fee credited. Restrictions apply. Contact us for details.

Reviews

4.4 rating

521 total reviews

(

418 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 689467

Resident 2004

2.5

12/7/2004

Stay Away

I was set to move into this building but my treatment by the management staff was so poor I decided not to move in. Those that weren't downright rude and disinterested were disorganized.<br><br>I now live right down the street at a nicer building, and can the few steps to enjoy Jewel anytime I want. Besides, the whole foods down the block is much nicer.<br><br>Do yourself a favor and don't rent here- there are much better places for the same (or less) money.

    Review Author Icon

    Current Resident 644021

    Resident 2004

    3.7

    12/1/2004

    it's nice but too expensive

    I've lived here for about a year. The doormen are very nice. The people living here are so snotty!! I have yet to meet someone that is nice here. Even my neighbors don't even say hi! The rent is too expensive!! You can have a morgage for the amount you spend on grand plaza. When I first moved in they pro-rated 3 free months NOW my lease is up and they only want to pro-rate 1 month, bringing my lease up $250 more!!! Overall the building is clean, safe and very close to everything. not to mention having jewel in the building!!

      Review Author Icon

      Current Resident 556171

      Resident 2002 - 2004

      2.2

      4/20/2004

      The Grand is Not Grand At All

      This property HAD great potential, however the management company is totally rude and unprofessional. You will get sucked into all of the amenties, but they were always breaking down. Business center is a joke, computers slow and functions only half the time, "winter Atrium" flooded everytime it rained, this place is a joke, and for all of the money I paid in rent, horrible managemnt staff! WARNING STAY AWAY!

        Review Author Icon

        Current Resident 562247

        Resident 2003 - 2004

        3.7

        4/20/2004

        Mostly good, however it´s too expensive!

        I lived here for over a year, and there are some great points. The maintenance is fantastic! The doormen are friendly, and the West Tower is the one you want to live in. The East Tower has too much traffic and rif-raf coming through it! The management staff is rude, the computers are very slow and half of the time they don´t work, and the fitness center is too crowded. I would continue my lease, however it is too high in price. Our rent was raised $130 from one year to the next. I was able to find a 2 bedroom in a building next door that was brand new for the price of my one bedroom at Grand Plaza.

          Review Author Icon

          Current Resident 29078

          Resident 2003 - 2004

          2.3

          2/25/2004

          Rude Stuck up People

          the managment was the only mgmt group I know that would show ones apt while u were still living there! we had moving boxes everywhere but they just wanted the potential buyers to see. <br> <br>overpriced and their amenties are not that great...compters in the lab were always slow and the free cable was nothing! <br> <br>they actually had a breakin in several apts (in the east tower).

            Floor Plans & Pricing

            Studio

            UNIT 5 (Studio)

            Studio, 1 Bath | 690 sq. ft.

            $2,574 - $4,834

            See Floor Plan Details

            1 Bedroom

            UNIT 10 (1BR/1BA)

            1 Bed, 1 Bath | 900 sq. ft.

            See Floor Plan Details

            UNIT 6 (1BR/1BA Conv)

            1 Bed, 1 Bath | 735 sq. ft.

            $2,579 - $5,201

            See Floor Plan Details

            UNIT 8 (1BR/1BA)

            1 Bed, 1 Bath | 820 sq. ft.

            $3,002 - $5,070

            See Floor Plan Details

            UNIT 3 (1BR/1BA)

            1 Bed, 1 Bath | 820 sq. ft.

            $3,069 - $5,099

            See Floor Plan Details

            UNIT 4 (1BR/1BA)

            1 Bed, 1 Bath | 870 sq. ft.

            $3,105 - $5,221

            See Floor Plan Details

            UNIT 9 (1BR/1BA)

            1 Bed, 1 Bath | 820 sq. ft.

            $3,106 - $5,034

            See Floor Plan Details

            UNIT 2 (1BR/1BA)

            1 Bed, 1 Bath | 830 sq. ft.

            $3,109 - $5,145

            See Floor Plan Details

            2 Bedrooms

            UNIT 1 (2BR/2BA)

            2 Beds, 2 Baths | 1,325 sq. ft.

            See Floor Plan Details

            UNIT 7 (2BR/2BA)

            2 Beds, 2 Baths | 1,210 sq. ft.

            See Floor Plan Details

            UNIT 11 (2BR/2BA)

            2 Beds, 2 Baths | 1,320 sq. ft.

            $4,009 - $6,716

            See Floor Plan Details

            3 Bedrooms

            Penthouse 5504 (3BR/2BA)

            3 Beds, 2 Baths | 2,460 sq. ft.

            See Floor Plan Details

            Penthouse 5303 (3BR/3BA)

            3 Beds, 3 Baths | 2,570 sq. ft.

            See Floor Plan Details

            Disclaimer: Special, prices and availabilities subject to change.

            epIQ Ratings

            What is epIQ?

            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

            epIQ Report Card

            In partnership with SatisFacts™

            Community epIQ Grade

            A
            A

            Renter Ratings

            A

            Review Ratings (from 48 reviews)

            Noise

            3.9

            Grounds

            4.4

            Safety

            4.1

            Office Staff

            4.5

            Maintenance

            4.5

            Neighborhood

            4.7

            Survey Scores (from 210 surveys)

            Move-In Survey

            4.4

            Maintenance & Support Survey

            4.7

            Lease Renewal Survey

            4.3

            Review Count

            A

            Number of reviews in the past 365 days

            48

            Manager’s Review Engagement

            A+

            Percentage of reviews responded to

            95.83%

            Manager’s Review Reply Time

            B+

            Average time to respond to reviews

            6.52 days

            Features & Amenities

            Laundry
            • In-Unit Washer and Dryers
            Parking
            • Garage Lot
            • Other
            • Garage
            • Parking
            Pets
            • Dogs Allowed
              Comments: No deposit! No rent! Pet Fee: $625 for dog, $400 for cat | Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
              Less Info
              More Info
            • Cats Allowed
              Comments: No deposit! No rent! Pet Fee: $625 for dog, $400 for cat | Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
              Less Info
              More Info
            Other
            • Air Conditioning
            • Balcony
            • Basketball Court
            • Bike Room Available
            • Cat Friendly
            • Clubhouse
            • Community Center
            • Controlled Access
            • Dishwasher
            • Dog Park
            • Door Attendant
            • Elevator
            • Fitness Center
            • Floor to Ceiling Windows
            • Large Dog Friendly
            • On-Site Maintenance
            • On-site Personnel
            • Outdoor Kitchen and Dining Area
            • Outdoor Running Track
            • Pool with Sundeck
            • Poolside Cabanas
            • Quartz Countertops
            • Spacious Floor Plans
            • Stainless Steel Appliances
            • Storage Space
            • Wood Floors
            Show Less
            Show More

            Leasing

            Grand Plaza offers sophisticated rental residences in River North, an impressive entertainment district in the heart of downtown Chicago. Our pet-friendly apartment homes include efficient studios, as well as expansive convertible, one-, two-, and three-bedroom floor plans that feature private balconies, granite countertops, stainless steel appliances, and in-unit washers and dryers. Enjoy over 50,000 square feet of community amenities, such as our outdoor heated pool, sundeck, running track, state-of-the-art fitness center and on-site market. Grand Plaza puts you steps from every landmark and famous location that makes Chicago great. Imagine yourself Living Grand.
            Show Less

            Leasing Options

              • 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

            Office Hours

            • Sunday: Closed
            • Monday - Friday: 09:00 AM - 06:00 PM
            • Saturday: 10:00 AM - 05:00 PM
            This community is managed by

            Draper and Kramer

            A
            A
            Communities
            17

            Questions & Answers (1)

            Anonymous
            Asked on: 03/19/2018
            Q: How easy is it to find guest parking?

            Frequently Asked

            How is Grand Plaza Rated?
            Based on 731 number of votes by renters, Grand Plaza is currently rated 4.4 out of 5 stars.
            How satisfied are residents with the upkeep and overall appearance of the grounds at Grand Plaza?
            Grand Plaza is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
            How effective was the maintenance team when resolving your problem?
            Grand Plaza is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
            What are noise levels like at Grand Plaza?
            Grand Plaza is rated 3.9 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
            How safe is Grand Plaza?
            Grand Plaza is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
            How satisfied are residents with the neighborhood?
            Grand Plaza is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
            How satisfied are residents with the staff at Grand Plaza?
            Grand Plaza is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
            How often does management engage with reviews?
            Managers have responded to 95.83% of their community reviews in the past year.
            How quickly does management engage with reviews?
            Managers have replied within 6.52 days to their community reviews in the past year.
            Who manages Grand Plaza?
            Draper and Kramer
            What is the pet policy at Grand Plaza?
            Dogs Allowed
            Comments: No deposit! No rent! Pet Fee: $625 for dog, $400 for cat | Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
            Cats Allowed
            Comments: No deposit! No rent! Pet Fee: $625 for dog, $400 for cat | Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
            What types of floor plans are available?
            1 Bed, 1 Bath
            2 Beds, 2 Baths
            3 Beds, 2 Baths
            3 Beds, 3 Baths
            Studio, 1 Bath
            What is the move-in special?
            Apply within 48 hours of your initial tour of a select residence and get your $450 admin fee credited. Restrictions apply. Contact us for details.

            Contact Property

            April 2026

            Sun
            Mon
            Tue
            Wed
            Thu
            Fri
            Sat
            1
            2
            3
            4
            5
            6
            7
            8
            9
            10
            11
            12
            13
            14
            15
            16
            17
            18
            19
            20
            21
            22
            23
            24
            25
            26
            27
            28
            29
            30
            Beds

            0

            Baths

            0

            Under New Management

            Claim your community to update listing information, capture leads, and respond to reviews!

            Grand Plaza is a 690 - 2,570 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,574 - $6,716. Nearby cities include Cicero, Hines, Oak Park, Elmwood Park, River Forest, Forest Park, Stickney, Lincolnwood, Forest View, Maywood, Riverside, Harwood Heights, and Norridge.