4.4
Apply within 48 hours of your initial tour of a select residence and get your $450 admin fee credited. Restrictions apply. Contact us for details.
4.4 rating
521 total reviews
(
418 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1080664
Verified Resident • 2021 - 2022
4.2
11/1/2022
We have a unit that faces north, we have a beautiful view of the skyline, lake and sunsets out west. For a one bedroom, we feel we have a good amount of square footage. The pool is a huge benefit in the summer months, although it does fill up quickly and it's typically a party atmosphere rather then relaxing.
11/2/2022
Current Resident 1080663
Verified Resident • 2022
4.5
11/1/2022
Overall a great apartment. Very very spacious units, and the amenities are very nice. Location is also right in the middle of River North. Only, issue I have had with the apartment is that the building is in a partnership of somewhere with a not so great internet provider.
11/2/2022
Current Resident 1080662
Verified Resident • 2019 - 2022
1.8
11/1/2022
Great building amenities but unsafe. Office staff are arrogant and garage is a joke. Security sleeps in their car. Thieves and criminals run the garage and street. Suspect neighborhood and building isn't safe
11/3/2022
Current Resident 1080661
Verified Resident • 2021 - 2022
4.8
11/1/2022
Great building with lots of amenities, I've enjoyed it tremendously! I love the happy hours and getting to know my neighbors, such a fun atmosphere to live in. Definitely tour it if you're interested in it!
11/2/2022
Updated Review
Current Resident 1080660
Verified Resident • 2022
3.3
11/1/2022
We have had a great experience so far. The staff and amenities are great. Pool is amazing in the summer. Friendly neighbors. Located near great bars and restaurants. Entertainment and shopping centers are close too.
11/3/2022
Current Resident 1080632
Verified Resident • 2020 - 2022
4.8
11/1/2022
Great experience living here, we are looking for a more family friendly neighborhood.I would recommend Grand Plaza to anyone that wants to be in the heart of River North! Amazing staff and amenities, close to anything you need!
11/2/2022
Updated Review
Current Resident 969030
Verified Resident • 2021 - 2022
5.0
11/1/2022
The apartment complex is really great. Friendly door staff, great amenities including pool, sauna, work out facility, half court basketball court, etc. The tenants are very friendly and make for great neighbors. The location is great with a grocery store not right next door. The apartment itself is very spacious and has great city views. The only issues are internet service is very poor and the air conditioning is building wide which can be difficult with it getting too hot.
11/2/2022
Updated Review
Current Resident 1075600
Verified Resident • 2022
5.0
10/26/2022
This is the best building I've ever lived in; can't beat the amenities and staff. Everything is very well-maintained and any request you have is completed very quickly. The Managment Office is always very quick to help you and go out of their way for any kind of assistance you need
10/26/2022
Current Resident 1073128
Verified Resident • 2022
5.0
10/7/2022
Great apartment and great staff that is always willing to help. Located in the heart of downtown, I couldn't ask for a better living situation. Everything is high quality. It is no question the best apartment that I have lived in during my 6 years living downtown Chicago.
10/7/2022
Updated Review
Current Resident 720833
Verified Resident • 2018 - 2022
3.8
9/21/2022
Front desk staff is great. The building needs to communicate better with its residents. Not just a cut a paste monthly newsletter. The neighborhood has changed for the worst. Not the same neighborhood I moved into before.
9/28/2022
Sulochana
Resident • 2022
4.7
8/23/2022
Love my new home
The move-in is super easy here with everyone around being very helpful. Especially, Halli and Isaiah made every step as easy as it could get by responding to every question and problem I had promptly. The apartment and the appliances were in a great condition. The building has ample amount of amenities such as gym, pool, dog run and so on. I am very happy with the move and I am loving my new home.
8/24/2022
Current Resident 310190
Resident • 2022
5.0
7/20/2022
Easy move in
Moving in here has been so easy. Everytbing has been so seamless from the start, Halli was great and responsive and made the process easy! She always answered any questions I had promptly and was super kind. Highly recommend!
7/20/2022
Current Resident 303835
Resident • 2022
5.0
7/19/2022
Amazing Experience!
I moved into this apartment about a week ago and the entire process has been nothing short of amazing/easy. Halli specifically has been so helpful, starting with the tour, pairing me with my perfect apartment (considering my budget, everything I absolutely needed, etc.), reserving the elevator for me when I wasn’t able to login, and answering any and all questions I had in a timely manner. I would highly recommend the Grand Plaza/Halli to anyone looking for a new apartment!
7/19/2022
Steumer
Resident • 2022
4.8
7/19/2022
Fantastic Apartment and Move in Experience
I recently moved into a convertible apartment from the suburbs in another state. From the very beginning it was a smooth, hassle free experience. I was dreading the coordination of moving especially because my stuff was getting there before me. But everyone I dealt with, especially Hallie in the residential management office, and Isaiah the resident relations coordinator, was very responsive, professional and happy to help. And trust me, I had a lot of questions! The apartment is like new and spacious, with a huge balcony. The amenities and location can't be beat for the price.
7/19/2022
Current Resident 34879
Resident • 2022
4.5
6/30/2022
Halli is Amazing
I just moved into my apartment with my roommate in Grand Plaza. I had an amazing experience with the leasing office, specifically Halli, who went above and beyond in making my roommate and I's move-in process smooth. She answered all questions super quickly and always has a smile on her face! We are grateful for her help! :)
6/30/2022
Current Resident 932951
Resident • 2022
4.3
6/23/2022
I've had a great experience at Grand Plaza and with the management and leasing teams (shoutout to Halli who has been super helpful!). They've always assisted in a timely manner when anything comes up and have treated me kindly. The area does get loud at times but the location is as good as gets, the amenities are robust, and the balconies are a big plus. Looking forward to hopefully staying here for a at least a few more lease terms.
6/24/2022
Jacqueline_J674
Resident • 2022
4.8
6/11/2022
Great Place to Live
I moved in to The Grand Plaza a few months ago and I love living here so far! Halli was incredibly helpful when we were touring and looking at apartments. We even signed before seeing our actual unit! She is personable and friendly and helped us find our dream apartment.
6/12/2022
Current Resident 1030788
Verified Resident • 2022
3.7
5/30/2022
The floors are not level- it's very strange and disorienting. The front desk and package staff are great. Maintenance is quick to help you. The jewel location is convenient but the people always loitering outside is not ideal.
6/2/2022
Updated Review
Current Resident 496357
Resident • 2021 - 2022
3.5
5/18/2022
Great place to live besides constant wifi issues
I have no bad things to say about the building other than the constant internet outages. They began a couple of months ago and have continued to persist. Very frustrating if you work from home to have wifi go out without any information on if / when the issues will be resolved. Friends in the building have had the same issues as well. We have been assured in the past that they have been fixed and they have not been. Very frustrating that you cannot input your own router and have your own wifi in the apartment. If you require a job that is full time work from home, this probably isn’t the place for you.
5/18/2022
Current Resident 1025108
Verified Resident • 2020 - 2022
5.0
5/12/2022
2 years and 3 months in Grand Plaza.I advice to everyone to live in Grand Plaza! Location,amenities,garage parking,maintenance help,safety, managment! We are very satisfied! Very important was for us the dog park in the building!
5/12/2022
Updated Review
Current Resident 924298
Verified Resident • 2021 - 2022
5.0
5/11/2022
Community is a good way to describe it, as staff, residents, everyone in between are friendly and work together to make this a great place to live. Anything that ever needs attending to which happens is done with care and urgency.
5/11/2022
Current Resident 1024662
Verified Resident • 2022
5.0
5/11/2022
I love this building! Great people, great staff, and it feels like home. Love the open communication, if there will be maintenance or an issue with the building/pool/internet they immediately let us know and resolve it in a timely manner.
5/11/2022
rajdesai85@gmail.com
Resident • 2022
4.8
5/6/2022
It comes down to the service!
I fell in love with the building when I first toured the property and knew this would be my future home. And what a good decision it has been. Everyone has been so gracious from the staff at Grand Plaza. But most notably, Halli the property manager. I had an issue with my apartment smelling like smoke when I first moved in and she promptly engaged cleaners, engineers anyone and everyone till the problem was fixed. They did a wonderful job and my apartment smells brand new! Trust me you want to live here.
5/7/2022
Current Resident 158168
Resident • 2022
4.7
5/3/2022
Friendly and efficient management at a building with great amenities
Grand Plaza is a great building located in the heart of Chicago with wonderful amenities and a friendly, welcoming staff. Halli has been great to work with and extremely helpful in a time where I was super busy, and without her cheerful guidance the move-in process would’ve been more difficult for me. Definitely recommend the building for any young professionals working in downtown.
5/3/2022
Current Resident 63153
Resident • 2022
4.7
4/26/2022
Amazing service
Halli was phenomenal when setting me set up with my new apartment. After losing out on 3 different units in other buildings, Halli assured me I would be able to quickly and seamlessly sign this new unit.
4/26/2022
UNIT 5 (Studio)
Studio, 1 Bath | 690 sq. ft.
$2,633 - $4,943
See Floor Plan Details
UNIT 10 (1BR/1BA)
1 Bed, 1 Bath | 900 sq. ft.
See Floor Plan Details
UNIT 6 (1BR/1BA Conv)
1 Bed, 1 Bath | 735 sq. ft.
$2,773 - $5,312
See Floor Plan Details
UNIT 8 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,002 - $5,070
See Floor Plan Details
UNIT 4 (1BR/1BA)
1 Bed, 1 Bath | 870 sq. ft.
$3,105 - $4,946
See Floor Plan Details
UNIT 9 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,106 - $5,034
See Floor Plan Details
UNIT 2 (1BR/1BA)
1 Bed, 1 Bath | 830 sq. ft.
$3,109 - $5,145
See Floor Plan Details
UNIT 3 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,154 - $5,099
See Floor Plan Details
UNIT 1 (2BR/2BA)
2 Beds, 2 Baths | 1,325 sq. ft.
See Floor Plan Details
UNIT 7 (2BR/2BA)
2 Beds, 2 Baths | 1,210 sq. ft.
See Floor Plan Details
UNIT 11 (2BR/2BA)
2 Beds, 2 Baths | 1,320 sq. ft.
$4,073 - $6,716
See Floor Plan Details
Penthouse 5303 (3BR/3BA)
3 Beds, 3 Baths | 2,570 sq. ft.
See Floor Plan Details
Penthouse 5504 (3BR/2BA)
3 Beds, 2 Baths | 2,460 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 48 reviews)
Noise
3.9
Grounds
4.4
Safety
4.1
Office Staff
4.5
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 210 surveys)
Move-In Survey
4.4
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
48
Manager’s Review Engagement
Percentage of reviews responded to
95.83%
Manager’s Review Reply Time
Average time to respond to reviews
6.52 days
Claim your community to update listing information, capture leads, and respond to reviews!
Grand Plaza is a 690 - 2,570 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,633 - $6,716. Nearby cities include Cicero, Hines, Oak Park, Elmwood Park, River Forest, Forest Park, Stickney, Lincolnwood, Forest View, Maywood, Riverside, Harwood Heights, and Norridge.