4.4
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4.4 rating
521 total reviews
(
418 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1016111
Verified Resident • 2022
4.3
4/14/2022
The Grans is a perfect location, right off of the Red Line and a block or two away from the many restaurants and bars. The staff is amazing to work with. However, most importantly the apartments are beautiful - they recently renovated a portion, however the older models are still nice and well priced.
4/14/2022
Haley_R691
Resident • 2022
4.8
4/13/2022
Love it so far!
I moved in on Monday and in just two days we are loving everything about it. Staff and maintenance people are very kind and willing to help with everything. Great location. Beautiful finished. LARGE one bedroom. They even installed additional shelving so that my boyfriend and I could fit our stuff comfortably.
4/13/2022
Current Resident 645428
Resident • 2022
5.0
3/30/2022
So grateful I was connected with Halli when looking into Grand Plaza! During my tour she showed me around all the great amenities and answered all of my questions and answered all of my emails really quickly, which I appreciate! Truly a great building and staff!
3/30/2022
Current Resident 1010611
Verified Resident • 2021 - 2022
4.7
3/28/2022
The building is lively and the people are welcoming. The amenities are great and clean with actively updated building-wide activities that make Grand Plaza stand out from the others. The package room is spacious and prevents people from stealing through the use of codes and signatures. The matianace is very fast and nice.
3/28/2022
Current Resident 1005913
Verified Resident • 2021 - 2022
3.8
3/11/2022
Located in River North, this community has great access to the city of Chicago. Easy ability to get on the public transportation, walks to the river walk and the lake as well as great outdoor space in the building. Amenities are clean and easy to use.
3/11/2022
Joe_B794
Resident • 2022
5.0
2/25/2022
My Fiancé and I were very lucky to meet Halli early on in our search for an apartment. We looked elsewhere but kept coming back to Grand Plaza. Halli was awesome in terms of communicating details and working with us to make sure the move in process would go smoothly. 10/10 recommend the building and are very happy with the staff too
2/25/2022
jkiniry
Resident • 2022
5.0
2/24/2022
The leasing staff has been incredible during the move-in/application process. They were a huge help in making a typically stressful situation nice and easy! Thank you so much for helping me out. I’d definitely recommend Grand Plaza to a friend looking to move in the city
2/24/2022
Current Resident 994974
Verified Resident • 2021 - 2022
5.0
2/2/2022
Great location, super spacious apartments, and great management! Have really loved my time in this building so far. Rent price is great for the location, amenities, and space you get compared to other buildings in the area.
2/3/2022
Current Resident 994555
Verified Resident • 2022
4.8
2/1/2022
My move-in experience has been incredible. The move-in documentation and guides gave me a full understanding of everything I needed to take care of prior to moving in so there were no hiccups in the process. All credit to Halli! I just moved from South Florida and she made the virtual process painless and answered every question I had with prompt, fully written out responses, she's great!
2/1/2022
Current Resident 991466
Verified Resident • 2022
4.7
1/25/2022
Great location and excellent building facilities. I loke that there is a supermarket so close too. The gym is also great and the business facilities are useful for things like printings. Great having a managed mail room too.
1/25/2022
Current Resident 325293
Resident • 2022
4.7
1/4/2022
I just moved into Grand Plaza and so far I love it here. The process of touring and then applying and leasing my unit was seamless thanks to Halli in the leasing office. She quickly responded to every question I had (and I was very particular with wanting a specific type of unit). She was very professional and helped me find the perfect apartment. When I showed up to move in, my keys were ready for me and the apartment was clean and in excellent condition. So far, all of the tenants I've met are all friendly and courteous. Many tenants I've spoken to have lived here for 3-5 years too, meaning people enjoy living here and choose to renew their leases. The amenities here are fantastic and the building staff are all so nice and friendly and happy to help in any way they can. The location is fantastic with a grocery store below the building and a Trader Joe's a block and a half away. The only minor thing is that the loading dock is a bit of a walk away from the elevator. I hired movers though and Grand Plaza reserved an elevator for my move in, so it wasn't a problem. I just wouldn't recommend moving in without help from professional movers.
1/6/2022
Current Resident 234897
Resident • 2021
1.0
12/27/2021
The management allows dogs that are on the Restricted Breed List to live at Grand Plaza and use the dog park. Management is definitely aware of these dogs as these dogs attend various community events and gatherings in which management also attends. These dogs are on the restricted breed list for a reason, as they are aggressive, but management does not enforce their own rules that they make to keep residents and other dogs safe.
2/8/2022
Bontor!n21
Resident • 2021
5.0
12/21/2021
This has been the easiest move I have ever made. It was an easy decision for me once I saw the unit but more importantly the warmth and care of Halli, my leasing professional, made all the difference. From the moment I walked in, she made me feel welcomed, accepted and right at home. The process to sign the lease and get my keys was very straight-forward as well. Halli was responsive and was able to quickly provide me with peace of mind on all moving day to-do’s. Now that I’m moved in, I certainly know I made a great decision. My apartment was clean and ready for me to move-in. There was even a little gift waiting for me from Halli! Thank you so much Grand Plaza and thank you Halli!
12/22/2021
Updated Review
Current Resident 902322
Verified Resident • 2021
4.7
12/1/2021
Clean building and friendly staff. Big dog park for my dog and great social activities. Large gym with space and great amenities. Great sense of community and amazing views. convenient parking. Maintenance staff great about fixing things on time
12/2/2021
Current Resident 977562
Verified Resident • 2020 - 2021
4.7
12/1/2021
Overall very nice. The biggest issues I have are the location, while great being a Jewel and Red Line stop, brings it own issues with loitering and criminal activity. The other issue is the AC/Heat is a 2 pipe system, so there a couple months a year where it is very hot in the apartment because the heat is turned on too early or the AC on too late, so can be very uncomfortable.
12/2/2021
Current Resident 977561
Verified Resident • 2020 - 2021
5.0
12/1/2021
Apartment is even better than the photos!! Moved in during the heat of the pandemic and ever since it has been the best apartment experience I've ever had. The management is amazing, the leasing office staff is wonderful and the maintenance crew is a dream. I would absolutely recommend to anyone and everyone.
12/2/2021
Current Resident 977468
Verified Resident • 2021
4.3
12/1/2021
Great move in specials when moving in, responsive staff, and amenities are great. The building has a number of community events and happy hours to get residents acquainted with each other. Only negative is parking is expensive, but comparable to nearby garages for the area.
12/1/2021
Current Resident 977467
Verified Resident • 2020 - 2021
4.3
12/1/2021
Great apartment, facilities and staff. The maintenance staff should get some special recognition, I see those boys working all day and through the night and even 3am I see them busting their butts. The interior building itself is very nice and well maintained and clean
12/1/2021
Current Resident 977423
Verified Resident • 2019 - 2021
3.8
12/1/2021
We do love living here - 3rd lease we've signed in our unit! It is amazing having a pool in the summer and the location can't be beat. The main office does a very nice job at little fun events/giveaways for residents as well. Some downsides do include that it's an incredibly loud area and that it's gotten increasingly suspicious to walk around the neighborhood at night around the building. Lastly, the heat/AC and humidifiers/dehumidifiers are controlled by the building and not by each individual tenant, which does make the apartment climate uncomfortable for a good chunk of the year.
2/8/2022
Updated Review
Current Resident 838887
Verified Resident • 2020 - 2021
4.0
12/1/2021
Overall, I have had a great experience at the Grand Plaza building and has been a great place to live over the last 2 years. The building has nice amenities and community in River North location of Chicago.
12/1/2021
Current Resident 976894
Verified Resident • 2020 - 2021
4.0
11/29/2021
Location is great in terms of access to public transportation and convenience, but you definitely give up any quiet. There are homeless people right when you walk out of the door and major foot traffic from the Jewel and red line. The apartment itself is nice for what the rent. The staff is great and they do a lot of community activities (happy hour, donuts in the lobby ect).
11/30/2021
Current Resident 976744
Verified Resident • 2020 - 2021
5.0
11/29/2021
Love our apartment! We are located in the center of everything such as restaurants, shopping, parks, bars, events, and concerts. Love our walks to the lake and beaches. Accessible to transportation and grocery stores.
11/30/2021
Updated Review
Current Resident 838742
Verified Resident • 2020 - 2021
4.8
11/22/2021
The community is pretty sick. Every amenity you could want, giant units with big balconies and high views, a dog park, a club style pool, and the location is excellent. The only area I wouldn't recommend is parking!
11/23/2021
Current Resident 974912
Verified Resident • 2021
4.5
11/22/2021
Great amenities and location for those without cars. More accommodating than most buildings when it comes to fun. Like keeping the pool open late into the year. Also units have recently been remodeled.
11/23/2021
Current Resident 974765
Verified Resident • 2020 - 2021
3.0
11/22/2021
Too expensive and crime is too high in the area. People get shot in the parking garage. We have had our apartment flood multiple times. They do not try to keep residents and only focus on offering deals for new applicants.
12/1/2021
UNIT 5 (Studio)
Studio, 1 Bath | 690 sq. ft.
$2,633 - $4,943
See Floor Plan Details
UNIT 10 (1BR/1BA)
1 Bed, 1 Bath | 900 sq. ft.
See Floor Plan Details
UNIT 6 (1BR/1BA Conv)
1 Bed, 1 Bath | 735 sq. ft.
$2,773 - $5,312
See Floor Plan Details
UNIT 8 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,002 - $5,070
See Floor Plan Details
UNIT 4 (1BR/1BA)
1 Bed, 1 Bath | 870 sq. ft.
$3,105 - $4,946
See Floor Plan Details
UNIT 9 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,106 - $5,034
See Floor Plan Details
UNIT 2 (1BR/1BA)
1 Bed, 1 Bath | 830 sq. ft.
$3,109 - $5,145
See Floor Plan Details
UNIT 3 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,154 - $5,099
See Floor Plan Details
UNIT 1 (2BR/2BA)
2 Beds, 2 Baths | 1,325 sq. ft.
See Floor Plan Details
UNIT 7 (2BR/2BA)
2 Beds, 2 Baths | 1,210 sq. ft.
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UNIT 11 (2BR/2BA)
2 Beds, 2 Baths | 1,320 sq. ft.
$4,073 - $6,716
See Floor Plan Details
Penthouse 5303 (3BR/3BA)
3 Beds, 3 Baths | 2,570 sq. ft.
See Floor Plan Details
Penthouse 5504 (3BR/2BA)
3 Beds, 2 Baths | 2,460 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 48 reviews)
Noise
3.9
Grounds
4.4
Safety
4.1
Office Staff
4.5
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 210 surveys)
Move-In Survey
4.4
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
48
Manager’s Review Engagement
Percentage of reviews responded to
95.83%
Manager’s Review Reply Time
Average time to respond to reviews
6.52 days
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Grand Plaza is a 690 - 2,570 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,633 - $6,716. Nearby cities include Cicero, Hines, Oak Park, Elmwood Park, River Forest, Forest Park, Stickney, Lincolnwood, Forest View, Maywood, Riverside, Harwood Heights, and Norridge.