4.1
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4.1 rating
367 total reviews
(
313 Verified
)
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Updated Review
Current Resident 816974
Verified Resident • 2015 - 2021
4.2
5/27/2021
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5/28/2021
Current Resident 906683
Verified Resident • 2020 - 2021
4.7
5/21/2021
I rated the complex as a 1 because I have not stayed in an apartment in over 20 years so I have nothing really to compare it to. I didn't think it would be fair to compare it to something that happened so long ago.
5/25/2021
Updated Review
Current Resident 808436
Verified Resident • 2018 - 2021
4.3
5/19/2021
Excellent community. But our neighbors above us walk a lot and it disturbs us. Otherwise overall great. Management is excellent they respond to your questions right away. Overall the community is been very friendly.
5/21/2021
Current Resident 903556
Verified Resident • 2012 - 2021
2.5
5/13/2021
Bad..ive seen 3 body bags with my 11 year old..almost been killed twice..attacked 4 times been robbed once and 2 bikes stolen!! Almost kicked out for raising my voice outside the office....apartment is filled with smoke everyday...
5/17/2021
Current Resident 901636
Verified Resident • 2021
4.0
5/9/2021
It was really easy to apply, I know there's an application fee but it was taken out of my first month's rent which was good. So far I have no complaints. It's easy to get into my apartment. Parking is really good.
5/10/2021
Current Resident 900082
Verified Resident • 2019 - 2021
4.8
5/4/2021
The best place for singles. Everything is good and accessible from here ***************************(**(*****(((**********************************((********(((***(**((((((****((((((((((((((((((((((((((
5/5/2021
Current Resident 839501
Resident • 2020 - 2021
4.2
4/30/2021
Leo came to check my power since it went out 4/30/21 @ midnigh. Very professional and assisted with teaching how to clean A/C and realigned my window since it was off track. Leo was awesome. Give him 5 stars
5/4/2021
Current Resident 898381
Verified Resident • 2020 - 2021
5.0
4/29/2021
Nick with maintenance is awesome! My maintenance concerns have been addressed and repaired in one visit. He even took care of a minor issue that I had with a broken blind. He was extremely professional and kind.
4/29/2021
Current Resident 897656
Verified Resident • 2021
2.7
4/27/2021
The apartments are affordable and a good place for someone looking for a younger community. The buildings themselves are outdated, however the actual apartment is quaint and renovated. Move in was relatively easy.
4/27/2021
Current Resident 896318
Verified Resident • 2019 - 2021
1.7
4/23/2021
The staff needs to show a bit more dedication. They are supposed to be there to help. In many occasions certain situations could of been avoided. Including getting over charged just because the staff does not comunicate amongs each other. Ellyn Crossing has changed so much since I have moved here. Not good changes. Instead of moving forward and working together it is the opposite. I have never missed a payment even with covid. It is extremely sad how this area now is so polluted with garbage.
4/23/2021
Current Resident 894907
Verified Resident • 2019 - 2021
4.2
4/19/2021
Ellyn Crossing is a safe and affordable apartment complex. It's a large community with several amenities and the staff is always friendly and helpful. I like that they have options for pets and the green space is great for kids and pets. Not all of the buildings have entrance/exits, just stairs to the units. And the apartments vary in how renovated they are (prices will vary).
4/23/2021
Current Resident 894442
Verified Resident • 2021
4.8
4/17/2021
Moving here was very easy! From touring to applying to moving in, everything went very well. After we moved in, we started smelling some cigarette smoke in our apartment. When we notified the front desk, they acted quickly and responsibly, and we havent smelled smoke since. The management is clearly looking out for its residents. We are happy to be here!
4/23/2021
Updated Review
Current Resident 810983
Verified Resident • 2018 - 2021
2.8
4/16/2021
The staffing is fine, but the smell of Marijuana odor is in my bedroom as I'm texting. I like my apartment, but I feel like a prisoner in my own apartment. I don't care about other people issues surrounding me. I've always paid my rent on time, never bother maintenance about anything, but contacted office asking to be transferred to another area, but tell me there's nothing available. But the office continuing showing apartments available, I believe that they should accommodate residents who are living there 1st, especially if they are issues involved. Please help me get this apartment. Last year water was running inside my apartment, I asked to be moved, but I allowed them to talk me out to moving. Of it took about 4 months for them to redo walls, ceiling and to finally paint the walls and clean carpet, so I'm frustrated, when I come home from work, I do not want to smell cigarettes and Marijuana,Sylvia Crenshaw
4/16/2021
Current Resident 889409
Verified Resident • 2020 - 2021
4.5
4/4/2021
Everything is great I have no complaints everything has been completed on time with courteous and helpful staff all of my requests have been answered very quickly and I am thankful unappreciative please keep up the good work I'm proud to live here
4/5/2021
Updated Review
Current Resident 834418
Verified Resident • 2020 - 2021
4.0
3/25/2021
Good price. They do not provide dog friendly salt in the winter, but claim to be a dog friend community. Its a good neighborhood but sometimes can get dangerous, when visitors come and they dont care about the community.
3/26/2021
Current Resident 885623
Verified Resident • 2020 - 2021
3.3
3/19/2021
Very good experience overall except maintenance takes forever to come. Except for that its pretty good . Wish the fitness center was 24 hrs that way people who work weird hours can enjoy the center also .
3/19/2021
Current Resident 885233
Verified Resident • 2019 - 2021
5.0
3/18/2021
I love the apartment! I feel very safe. The community is very friendly and helpful! I love the privacy and the promptness of the maintenance crew. The people at the office are very professional and friendly also.
3/19/2021
Current Resident 884849
Verified Resident • 2019 - 2021
4.3
3/17/2021
Over all experience is great just some apartments need a lot of work done. Management is attentive, maintenance is efficient. Park could use an update, maybe --- some more things to do In the huge complex
3/17/2021
Current Resident 882589
Verified Resident • 2015 - 2021
2.8
3/12/2021
From April 2015 to September 2019, I was treated extremely well, despite loud music from next door in 2018 not ever being dealt with (the last few months have been mostly quiet, but he's come back in the past few days). Then, as soon as I was late with my rent in September 2019, is when I started to feel worthless & be treated as such. I was treated extremely rudely (by a woman who is no longer with the company, thankfully), and given no consideration for the four prior years of good service. There was no attempt to find some way to work with me other than the "payment plan" which if any logical person analyzed it, it's not only not helpful for the immediate, but becomes a detriment in the long run. Then as soon as COVID shut everything down in 2020, that matter of "if you have trouble paying us, you're worthless" got 10 times worse. October 2020 I was threatened with eviction again, which would've made me homeless during a global pandemic, and was only resolved when I found a pro-bono lawyer to step in on my behalf. Since November 2020, my apartment has reeked of cigarettes, and I have respiratory problems (the biggest reason apart from my arm/back/leg disabilities why I've been unemployed this long) that are being made exponentially worse. Since December 2020, 429-2B's dog has been barking almost nonstop. On New Year's Eve, it barked for 14 hours straight, from 6pm NYE to 8am New Year's Day. She leaves it out on the porch in all kinds of weather, and has only taken both dogs out for a walk twice since she got them - neither time with any leashes, and they run all over the place, including into the street - so god only knows how/where they're urinating/defecating. I used to love living here. It was my favorite place I ever lived. And now I can't wait to get out. Except I have no job, no money, and nowhere to go, as my parents are in a retirement community, my siblings aren't talking to me because I've asked them for financial assistance for rent here too many times, all of my friends are married with kids, and the last time I lived with roommates I didn't know, they robbed me. Also, every single person in my life has told me I've been getting ripped off due to the skyrocketing cost of rent compared to the size of the unit & outside issues that keep happening & aren't getting dealt with. And with no feedback from me, any friend that has visited me has heard the loud music & birds "screaming" (chirping isn't an accurate enough description) & dogs barking, they wouldn't move here even if I did ask them to. In fact, before COVID, people had stopped visiting me, because of the circumstances involved (I'm on the top most floor, and some of the music has been so loud, it's rattled my windows).
3/15/2021
Current Resident 881835
Verified Resident • 2017 - 2021
4.0
3/11/2021
I've resided here for a couple years. Whenever I submitted a maintenance request, my issue was taken care of within reasonable amounts of time. The crew's always friendly, professional and courteous. All you have to do is reach out.
3/13/2021
Current Resident 880095
Verified Resident • 2020 - 2021
3.8
3/8/2021
It has been a wierd experience as we moved in at the start of the lockdown. We've had limited interaction with our neighbors and community. We do plan on staying another year, so hopefully we can see and do more.
3/9/2021
Former Resident 728430
Resident • 2020 - 2021
2.7
2/24/2021
I recently moved due to numerous issues. 1.) Maintenance will knock three times and announce themselves. If you do not answer they will unlock your door with an extra set of keys and enter your apartment. This was totally unprofessional, unacceptable and very scary. What if you are in the shower and unable to hear the knock. The walls are very thin so you can hear a pin drop from your neighbors. They sent an email out back in Sept advising not to use the balcony and we were never given an estimated time of repair. The balcony is one of the features that attracted me to the apartment. If we cant use balcony then deduct some of the rent. I have anxiety and during this pandemic I sometimes needed to step out for air but unfortunately it was forbidden. I never saw anyone attempting to even work on fixing the issue. I found a better apartment and much cheaper.
2/25/2021
Current Resident 854697
Verified Resident • 2020
5.0
12/17/2020
This is my first apparment in Glendale heights. So, Im still getting to know the city and its worthiness. Very good leasing agents thatll help you getting the best apartment to your liking. Very fast, efficient, and patient agents.
12/24/2020
Current Resident 853640
Verified Resident • 2020
3.0
12/15/2020
I wouldnt recommend renting here unless you are super flexible on constant smell of weed smoke, and nosy neighbors with noise. Not only that you pay for amenities that you cannot use. Balconies are out of order, and they have a gym but only for use during office hours 10-6 and the average working person cannot use it. Paying money for things you cannot use, I understand the gym is because covid but the balconies arent. Constantly needing maintenance to fix things as well. Though the maintenance guy Nicholas is very friendly and efficient, so thats a plus.
12/22/2020
Current Resident 848199
Verified Resident • 2019 - 2020
3.5
11/30/2020
Extremely disappointed they still demanded raising my rent during a global pandemic. Still wont ever get over that one. Did everything I could to try to keep the price the same. Lost hours at work, working in healthcare. Moving out as soon as my lease is up.
12/8/2020
Addison
4 Available Units
1 Bed, 1 Bath | 579 sq. ft.
$1,346 - $1,579
See Floor Plan Details
Belmont
4 Available Units
2 Beds, 1 Bath | 681 sq. ft.
$1,635 - $1,863
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 90 reviews)
Noise
4.4
Grounds
4.2
Safety
4.2
Office Staff
4.3
Maintenance
4.2
Neighborhood
4.6
Survey Scores (from 510 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.3
Maintenance & Support Survey
4.3
Lease Renewal Survey
3.7
Review Count
Number of reviews in the past 365 days
90
Manager’s Review Engagement
Percentage of reviews responded to
97.78%
Manager’s Review Reply Time
Average time to respond to reviews
1.49 days
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Ellyn Crossing Apartments is a 579 - 681 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,346 - $1,863. Nearby cities include Carol Stream, Bloomingdale, Roselle, Addison, Wheaton, Glen Ellyn, West Chicago, Itasca, Hoffman Estates, Lombard, Wood Dale, Winfield, and Hanover Park.