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Ellyn Crossing Apartments

#6,989 #2 #80

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Ellyn Crossing Apartments

440 Gregory Avenue, Glendale Heights, IL 60139

(515 Reviews & Surveys)

Reviews

3.9 rating

200 total reviews

(

Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Rating

Resident 773687

Verified Resident • 2019 - 2020

5/30/2020

This is so stupid that you wont let me submit a review with writing a 200 word paragraph. This is exactly what is wrong with this community. Lllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Manager

12/8/2020

Ellyn Crossing Apartments

Verified Resident 773687, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to make this up to you. Please contact our manager at (630) 387-7400 so we can make your experience a positive one. Sincerely, Ellyn Crossing Management

Resident 773065

Verified Resident • 2019 - 2020

5/28/2020

Friendly and helpful office staff and excellent maintenance crew! The neighbors keep reasonable noise levels. The laundry facilities are convenient. And the garbage dumpsters are readily available with plenty of space.

Manager

12/8/2020

Ellyn Crossing Apartments

Verified Resident 773065, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellyn Crossing. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Ellyn Crossing Management

Resident 771535

Verified Resident • 2020

5/23/2020

The area seems nice just annoyed & upset that I had to move into an existing bug problem. The apartment was clean when we moved in but the very next day we started too see bug smh ittts very unfortunate. Hopefully my families living here will get better.

Manager

12/22/2020

Ellyn Crossing Apartments

Dear Resident, Thank you for taking the time to post a review. Please contact the office to further discuss the situation as well as any other issues you are facing in your home. We would like to confirm that the issues you are experiencing have been resolved. We look forward to speaking with you soon, Ellyn Crossing's Management Team

Resident 770821

Verified Resident • 2017 - 2020

5/21/2020

Could use some cosmetic help for exterior of building (going on 3.5yrs now). Walls are super thin. Seems to go under new management regularly, nice area but honestly these apartments need a serious demolish and rebuild.

Manager

12/22/2020

Ellyn Crossing Apartments

Dear Resident, We regret to hear that you are displeased with your recent experience with us. As a New Management Company, we are diligently working to expand our plans for renovations and upgrades, we truly appreciate your patience. In the short period of time that Greystar has had the pleasure of being your management company, we have been able to accomplish so much! I'm sure as you enjoy the grounds, all of the improvements will begin to be noticed. We are diligently working to make your community one that you will absolutely love! To further discuss any of the issues you've mentioned here or anything further, please do not hesitate to reach out to the Management office at : 630-387-7400 or email us at: [email protected]. Ellyn Crossing's Management Team

Resident 770269

Verified Resident • 2018 - 2020

5/19/2020

Love living here and raising my children and dog! The amenities and ease of access to parks makes it a fun place to call home, especially in the summertime! The school districts are great and nearby. Perfect for families!

Manager

12/8/2020

Ellyn Crossing Apartments

Hi Verified Resident 770269, thank you so much for your positive comments about Ellyn Crossing! We are so glad you enjoy living here. Thanks again for the recommendation, and have an amazing day! Sincerely, Ellyn Crossing Management

Resident 768927

Verified Resident • 2019 - 2020

5/14/2020

Come live at Ellyn crossing, its a great apartment complex! The buildings are a bit small. But they are respectful! They provide good service. Leasing office does get back to you as soon as they can. They have an awesome pool and keeps it clean. But, I love it here. And hope you guys too!

Manager

12/8/2020

Ellyn Crossing Apartments

Verified Resident 768927, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day! Sincerely, Ellyn Crossing Management

Resident 767392

Verified Resident • 2019 - 2020

5/9/2020

Besides having multiple maintenance issues that are not being taken care of the management team is not concerned with any issues their residents are having. They don't take the time to fix the issues or address them at all. Will not be renewing our lease

Manager

12/8/2020

Ellyn Crossing Apartments

Verified Resident 767392, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (630) 387-7400. Sincerely, Ellyn Crossing Management

Resident 766633

Verified Resident • 2019

5/7/2020

ELLYN CROSSING IS A GREAT PLACE TO LIVE. I DONT REGREAT LIVING HERE. I WILL RECOMENDED THIS COMMUNITY TO MY FRIENDS. MAINTENANCE DO A NICE CLEAN UP THE PARKING LOT. I SEE THEM EVERY MORNING. AND THEY DO A GREAT JOB VACUUMING.

Manager

12/8/2020

Ellyn Crossing Apartments

Verified Resident 766633, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Ellyn Crossing Management

Resident 766463

Verified Resident • 2019 - 2020

5/7/2020

If you have a lower income this is a good option until you can get your feet under you. Maintenance is great the office staff are helpful. Certain things take a while to get attention but nothing pressing.

Manager

12/9/2020

Ellyn Crossing Apartments

Verified Resident 766463, thank you for your kind review; we are happy to pass along your comments to the team here at Ellyn Crossing! Thank you so much again for your feedback! We hope you have a great day! Sincerely, Ellyn Crossing Management

Resident 765495

Verified Resident • 2019 - 2020

5/4/2020

N/A Honestly nothing left to say. I'd recommend some one about apartment listings here if they don't have children or asthma. Other apartment buildings look more kept up with cleanliness, late nights with a young crowd surrounding the area while under the influence is disturbing.

Manager

12/22/2020

Ellyn Crossing Apartments

Resident 764587

Verified Resident • 2010 - 2020

5/2/2020

Nothing positive just an all around horrible experience. No handicap parking and i suffer from severe RA/fibromyalgia. I sent in a request and was asked by Tony to send the email. I did and have not heard back.

Manager

12/9/2020

Ellyn Crossing Apartments

Verified Resident 764587, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (630) 387-7400 so we can work towards a resolution. Sincerely, Ellyn Crossing Management

Resident 753865

Verified Resident • 2019 - 2020

3/19/2020

Dirty people and cockroaches that new maintenance doesnt want to resolve unless they see them. They shouldnt come in during the day, no bugs found and leave that note on my service ticket. How about spray!!

Manager

12/22/2020

Ellyn Crossing Apartments

Dear Resident, Thank you for taking the time to submit a review. Please contact the office at your earliest convenience as we would like to verify that all your concerns have been resolved. We look forward to speaking with you soon, Your Friendly Staff at Ellyn Crossing

Resident 753431

Verified Resident • 2019 - 2020

3/18/2020

Affordable, clean, well kept apartments. No problem with neighbors for the most part, (a little noisy sometimes and there is a small issue with pet waste and littering). The staff is great and resolves maintenance and other issues very quickly and professionally! Close to grocery stores, fast food, etc. and easy access to 355.

Manager

12/22/2020

Ellyn Crossing Apartments

Dear Resident, Thank you so much for your kind words! As a New Management Company, we are diligently working to expand our plans for renovations and upgrades, we truly appreciate your patience. In the short period of time that Greystar has had the pleasure of being your management company, we have been able to accomplish so much! I'm sure as you enjoy the grounds, all of the improvements will begin to be noticed. We are diligently working to make your community one that you will absolutely love! Please keep an eye out for all of the wonderful, new and exciting features to come in the New Year! Ellyn Crossing's Management Team

Floor Plans & Pricing

All (2)
1 Bed (1)
2 Beds (1)

1 Bedroom

Addison

1 Bed, 1 Bath | 579 sq. ft.

See Floor Plan Details

2 Bedrooms

Belmont

2 Beds, 1 Bath | 681 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A-

Review Ratings

Noise

3.9

Grounds

4.0

Safety

3.9

Office Staff

4.0

Maintenance

3.8

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

Manager’s Review Engagement

A-

Percentage of reviews responded to

84.85%

Manager’s Review Reply Time

B-

Average time to respond to reviews

29.52 days

View Community Timeline

Features & Amenities

Laundry

Laundry On-Site

Pets

Dogs Allowed
Pet Limit: 2
Less Info
More Info
Animal type not listed Allowed
Cats Allowed
Pet Limit: 2
Less Info
More Info

Other

Air Conditioner and Heat
BBQ and Picnic Areas
Business Center
Credit Building Program
Dining Room
DishWasher
Faux Wood Flooring
Fitness Center
On-Site Maintenance
On-Site Management
Picnic Area
Playground
Pool
Private Balcony/Patio
Renovated
Sundeck

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Leasing

Welcome to Ellyn Crossing Apartments, located in the heart of Glendale Heights, Illinois. Our spacious one, two, and three-bedroom homes offer the perfect combination of comfort, community, and convenience. At Ellyn Crossing, we recognize the importance of personalized experiences. We host free monthly events and exclusive classes, thoughtfully customized to our community. We even offer free after-school programming to our youngest residents. Our pet-friendly homes are moments away from schools, shopping, dining, and entertainment options, ensuring everything you need is within reach. Don t miss out on making Ellyn Crossing your home and apply today!

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Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

TI Communities

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Questions & Answers (0)

Frequently Asked

How is Ellyn Crossing Apartments Rated?

Based on 515 number of votes by renters, Ellyn Crossing Apartments is currently rated 3.9 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

Ellyn Crossing Apartments is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.

What are noise levels like at Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.

How safe is Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.

How satisfied are residents with the neighborhood?

Ellyn Crossing Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.

How satisfied are residents with the staff at Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.

How often does management engage with reviews?

Managers have responded to 84.8485% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 29.52 days to their community reviews in the past year.

Who manages Ellyn Crossing Apartments?

TI Communities

What is the pet policy at Ellyn Crossing Apartments?

Dogs Allowed

Pet Limit: 2

Animal type not listed Allowed

Cats Allowed

Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath

Contact Property

Ellyn Crossing Apartments

Ellyn Crossing Apartments is a 579 - 681 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Carol Stream, Bloomingdale, Addison, Wheaton, Glen Ellyn, Roselle, West Chicago, Itasca, Hoffman Estates, Lombard, Wood Dale, Winfield, and Hanover Park.

Ellyn Crossing Apartments

Reviews

Floor Plans & Pricing

1 Bedroom

2 Bedrooms

epIQ Ratings

epIQ Report Card

Features & Amenities

Leasing

Office Hours

TI Communities

Questions & Answers (0)

Frequently Asked

Contact Property

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