Ellyn Crossing Apartments
A
A
Award Winner
440 Gregory Avenue, Glendale Heights, IL 60139

4.1

(876 Reviews & Surveys)
$1,346 - $1,863/mo

Move-In Specials

1/2 Month Free On Select Units! Save big on your move in with 1/2 Month Free on Select Units! Only available for select units.

Reviews

4.1 rating

367 total reviews

(

313 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 777837

Verified Resident 2014 - 2020

4.2

6/10/2020

I have lived here 5-6 years. The maintenance dept is great. Extremely pleasant always smiles and acknowledges your presence with a hello. The pool is refreshing I must say. Management works with your leases

    Property Manager Response

    12/8/2020

    Verified Resident 777837, we are so happy to read such a great review about Ellyn Crossing! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Ellyn Crossing Management
    Review Author Icon

    Current Resident 777531

    Verified Resident 2016 - 2020

    4.3

    6/9/2020

    My family is very grateful for such a wonderful and secured environment which our church (West Chicago Church family) took upon our arrival. As new immigrants, we very happy for being part of this community. Security wise, we have no problem, cuz there is community watch in place and most especially the very friendly, intelligent and tireless cops on the watch 24/7. This is a wonderful place to live in that the community is ideally located. Shopping and medical centers, as well schools are at an accessible locations. We are also very grateful for our good, friendly and accommodating management and staffs. They make sure that those necessary things (such as water, washers and dryers, very clean environment, timely maintenance etc) are always up to date. We have no problem recommending this wonderful home. Again, we are very grateful to God for our stay here.

      Property Manager Response

      12/8/2020

      Verified Resident 777531, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellyn Crossing. Thanks again for the recommendation, and have an amazing day! Sincerely, Ellyn Crossing Management
      Review Author Icon

      Current Resident 777513

      Verified Resident 2017 - 2020

      4.8

      6/9/2020

      The staff is helpful and responsive. The grounds are well maintained with a good amount of open space. Parking fills up at night, so I sometimes have to park at the building next to mine if there are no spaces. The floors are concrete, so noise isn't a problem at all. Maintenance is usually quick to respond, a day or two.

        Property Manager Response

        12/8/2020

        Verified Resident 777513, we really appreciate your feedback! We are thrilled that you enjoy your home here at Ellyn Crossing. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Ellyn Crossing Management
        Review Author Icon

        Current Resident 775978

        Verified Resident 2019 - 2020

        3.0

        6/5/2020

        Since moving here Ive had problems after problems. There is always plumbing issue. I moved here in May 2019, within the first 3weeks my apartment flooded 4 times. Since the apartment had carpet, it developed a really nasty odor. Management dragged their feet on transferring me to a different apartment. Finally get moved to a different unit and the plumbing in the kitchen is an issue. The pipes keep breaking because its plastic and the pressure from the water is affecting them. Also in the winter, I didnt have heat for two days! The only reason I continue to live here is because I dont want to keep bouncing my kid from school to school! He really like Marquardt Middle School, and his happiness means the world to me!

          Property Manager Response

          12/22/2020

          Dear Resident, Thank you for taking the time to post a review. Please contact the office to further discuss any and all issues you are facing in your home. We would like to work together to find a resolution as quickly as possible so that you can enjoy your new home. We look forward to speaking with you soon, Ellyn Crossing's Management Team
          Review Author Icon

          Current Resident 775958

          Verified Resident 2019 - 2020

          4.7

          6/5/2020

          I really like living here. Mostly everyone is quiet and respectful, the employees at the leasing office are very kind, and the quality of the maintenance team has improved since I first moved in. From what Ive heard, management has been very accommodating with those that lost their jobs due to the pandemic. I will probably sign a lease extension when my lease expires depending on price.

            Property Manager Response

            12/8/2020

            Verified Resident 775958, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Ellyn Crossing Management
            Review Author Icon

            Current Resident 774243

            Verified Resident 2019 - 2020

            2.2

            6/1/2020

            I would not recommend anyone moves into the old buildings. There is a huge issue with noise and squirrels. Maybe the new units are better but I would not recommend the old ones. I would highly recommend they fix up the old ones.

              Property Manager Response

              12/22/2020

              Dear Resident, Thank you for taking the time to post a review. Please contact the office to further discuss the noise situation as well as any other issues you are facing in your home. We would like to work together to find a resolution as quickly as possible so that you can enjoy your new home. We look forward to speaking with you soon, Ellyn Crossing's Management Team
              Review Author Icon

              Current Resident 773687

              Verified Resident 2019 - 2020

              2.5

              5/30/2020

              This is so stupid that you wont let me submit a review with writing a 200 word paragraph. This is exactly what is wrong with this community. Lllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

                Property Manager Response

                12/8/2020

                Verified Resident 773687, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to make this up to you. Please contact our manager at (630) 387-7400 so we can make your experience a positive one. Sincerely, Ellyn Crossing Management
                Review Author Icon

                Current Resident 773065

                Verified Resident 2019 - 2020

                5.0

                5/28/2020

                Friendly and helpful office staff and excellent maintenance crew! The neighbors keep reasonable noise levels. The laundry facilities are convenient. And the garbage dumpsters are readily available with plenty of space.

                  Property Manager Response

                  12/8/2020

                  Verified Resident 773065, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellyn Crossing. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Ellyn Crossing Management
                  Review Author Icon

                  Current Resident 771535

                  Verified Resident 2020

                  3.5

                  5/23/2020

                  The area seems nice just annoyed & upset that I had to move into an existing bug problem. The apartment was clean when we moved in but the very next day we started too see bug smh ittts very unfortunate. Hopefully my families living here will get better.

                    Property Manager Response

                    12/22/2020

                    Dear Resident, Thank you for taking the time to post a review. Please contact the office to further discuss the situation as well as any other issues you are facing in your home. We would like to confirm that the issues you are experiencing have been resolved. We look forward to speaking with you soon, Ellyn Crossing's Management Team
                    Review Author Icon

                    Current Resident 770821

                    Verified Resident 2017 - 2020

                    3.7

                    5/21/2020

                    Could use some cosmetic help for exterior of building (going on 3.5yrs now). Walls are super thin. Seems to go under new management regularly, nice area but honestly these apartments need a serious demolish and rebuild.

                      Property Manager Response

                      12/22/2020

                      Dear Resident, We regret to hear that you are displeased with your recent experience with us. As a New Management Company, we are diligently working to expand our plans for renovations and upgrades, we truly appreciate your patience. In the short period of time that Greystar has had the pleasure of being your management company, we have been able to accomplish so much! I'm sure as you enjoy the grounds, all of the improvements will begin to be noticed. We are diligently working to make your community one that you will absolutely love! To further discuss any of the issues you've mentioned here or anything further, please do not hesitate to reach out to the Management office at : 630-387-7400 or email us at: ellyncrossing@greystar.com. Ellyn Crossing's Management Team
                      Review Author Icon

                      Current Resident 770269

                      Verified Resident 2018 - 2020

                      4.2

                      5/19/2020

                      Love living here and raising my children and dog! The amenities and ease of access to parks makes it a fun place to call home, especially in the summertime! The school districts are great and nearby. Perfect for families!

                        Property Manager Response

                        12/8/2020

                        Hi Verified Resident 770269, thank you so much for your positive comments about Ellyn Crossing! We are so glad you enjoy living here. Thanks again for the recommendation, and have an amazing day! Sincerely, Ellyn Crossing Management
                        Review Author Icon

                        Current Resident 768927

                        Verified Resident 2019 - 2020

                        4.2

                        5/14/2020

                        Come live at Ellyn crossing, its a great apartment complex! The buildings are a bit small. But they are respectful! They provide good service. Leasing office does get back to you as soon as they can. They have an awesome pool and keeps it clean. But, I love it here. And hope you guys too!

                          Property Manager Response

                          12/8/2020

                          Verified Resident 768927, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day! Sincerely, Ellyn Crossing Management
                          Review Author Icon

                          Current Resident 767392

                          Verified Resident 2019 - 2020

                          2.2

                          5/9/2020

                          Besides having multiple maintenance issues that are not being taken care of the management team is not concerned with any issues their residents are having. They don't take the time to fix the issues or address them at all. Will not be renewing our lease

                            Property Manager Response

                            12/8/2020

                            Verified Resident 767392, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (630) 387-7400. Sincerely, Ellyn Crossing Management
                            Review Author Icon

                            Current Resident 766633

                            Verified Resident 2019

                            4.8

                            5/7/2020

                            ELLYN CROSSING IS A GREAT PLACE TO LIVE. I DONT REGREAT LIVING HERE. I WILL RECOMENDED THIS COMMUNITY TO MY FRIENDS. MAINTENANCE DO A NICE CLEAN UP THE PARKING LOT. I SEE THEM EVERY MORNING. AND THEY DO A GREAT JOB VACUUMING.

                              Property Manager Response

                              12/8/2020

                              Verified Resident 766633, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Ellyn Crossing Management
                              Review Author Icon

                              Current Resident 766463

                              Verified Resident 2019 - 2020

                              4.0

                              5/7/2020

                              If you have a lower income this is a good option until you can get your feet under you. Maintenance is great the office staff are helpful. Certain things take a while to get attention but nothing pressing.

                                Property Manager Response

                                12/9/2020

                                Verified Resident 766463, thank you for your kind review; we are happy to pass along your comments to the team here at Ellyn Crossing! Thank you so much again for your feedback! We hope you have a great day! Sincerely, Ellyn Crossing Management
                                Review Author Icon

                                Current Resident 765495

                                Verified Resident 2019 - 2020

                                3.5

                                5/4/2020

                                N/A Honestly nothing left to say. I'd recommend some one about apartment listings here if they don't have children or asthma. Other apartment buildings look more kept up with cleanliness, late nights with a young crowd surrounding the area while under the influence is disturbing.

                                  Property Manager Response

                                  12/22/2020

                                  Dear Resident, We regret to hear that you are displeased with your recent experience with us. As a New Management Company, we are diligently working to expand our plans for renovations and upgrades, we truly appreciate your patience. In the short period of time that Greystar has had the pleasure of being your management company, we have been able to accomplish so much! I'm sure as you enjoy the grounds, all of the improvements will begin to be noticed. We are diligently working to make your community one that you will absolutely love! To further discuss any of the issues you've mentioned here or anything further, please do not hesitate to reach out to the Management office at : 630-387-7400 or email us at: ellyncrossing@greystar.com. Ellyn Crossing's Management Team
                                  Review Author Icon

                                  Current Resident 764587

                                  Verified Resident 2010 - 2020

                                  2.3

                                  5/2/2020

                                  Nothing positive just an all around horrible experience. No handicap parking and i suffer from severe RA/fibromyalgia. I sent in a request and was asked by Tony to send the email. I did and have not heard back.

                                    Property Manager Response

                                    12/9/2020

                                    Verified Resident 764587, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (630) 387-7400 so we can work towards a resolution. Sincerely, Ellyn Crossing Management
                                    Review Author Icon

                                    Current Resident 753865

                                    Verified Resident 2019 - 2020

                                    2.5

                                    3/19/2020

                                    Dirty people and cockroaches that new maintenance doesnt want to resolve unless they see them. They shouldnt come in during the day, no bugs found and leave that note on my service ticket. How about spray!!

                                      Property Manager Response

                                      12/22/2020

                                      Dear Resident, Thank you for taking the time to submit a review. Please contact the office at your earliest convenience as we would like to verify that all your concerns have been resolved. We look forward to speaking with you soon, Your Friendly Staff at Ellyn Crossing
                                      Review Author Icon

                                      Current Resident 753431

                                      Verified Resident 2019 - 2020

                                      4.2

                                      3/18/2020

                                      Affordable, clean, well kept apartments. No problem with neighbors for the most part, (a little noisy sometimes and there is a small issue with pet waste and littering). The staff is great and resolves maintenance and other issues very quickly and professionally! Close to grocery stores, fast food, etc. and easy access to 355.

                                        Property Manager Response

                                        12/22/2020

                                        Dear Resident, Thank you so much for your kind words! As a New Management Company, we are diligently working to expand our plans for renovations and upgrades, we truly appreciate your patience. In the short period of time that Greystar has had the pleasure of being your management company, we have been able to accomplish so much! I'm sure as you enjoy the grounds, all of the improvements will begin to be noticed. We are diligently working to make your community one that you will absolutely love! Please keep an eye out for all of the wonderful, new and exciting features to come in the New Year! Ellyn Crossing's Management Team

                                        Floor Plans & Pricing

                                        1 Bedroom

                                        Addison

                                        4 Available Units

                                        1 Bed, 1 Bath | 579 sq. ft.

                                        $1,346 - $1,579

                                        See Floor Plan Details

                                        2 Bedrooms

                                        Belmont

                                        4 Available Units

                                        2 Beds, 1 Bath | 681 sq. ft.

                                        $1,635 - $1,863

                                        See Floor Plan Details

                                        Disclaimer: Special, prices and availabilities subject to change.

                                        epIQ Ratings

                                        What is epIQ?

                                        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                        epIQ Report Card

                                        In partnership with SatisFacts™

                                        Community epIQ Grade

                                        A
                                        A

                                        Renter Ratings

                                        A-

                                        Review Ratings (from 90 reviews)

                                        Noise

                                        4.4

                                        Grounds

                                        4.2

                                        Safety

                                        4.2

                                        Office Staff

                                        4.3

                                        Maintenance

                                        4.2

                                        Neighborhood

                                        4.6

                                        Survey Scores (from 510 surveys)

                                        Post-Tour Survey

                                        4.7

                                        Move-In Survey

                                        4.3

                                        Maintenance & Support Survey

                                        4.3

                                        Lease Renewal Survey

                                        3.7

                                        Review Count

                                        A

                                        Number of reviews in the past 365 days

                                        90

                                        Manager’s Review Engagement

                                        A+

                                        Percentage of reviews responded to

                                        97.78%

                                        Manager’s Review Reply Time

                                        A+

                                        Average time to respond to reviews

                                        1.49 days

                                        Features & Amenities

                                        Laundry
                                        • Laundry Facilities
                                        • Laundry On-Site
                                        Parking
                                        • Designated Resident Parking
                                        Pets
                                        • Dogs Allowed
                                          Pet Limit: 2
                                          Less Info
                                          More Info
                                        • Cats Allowed
                                          Pet Limit: 2
                                          Less Info
                                          More Info
                                        Other
                                        • 24/7 Community Monitoring
                                        • Mobile Messaging for Personalized Communication
                                        • Self-Service Maintenance Portal
                                        • 24-Hour Emergency Maintenance
                                        • Air Conditioner and Heat
                                        • BBQ and Picnic Areas
                                        • Cat Friendly
                                        • Co-working Spaces
                                        • Community Center
                                        • Controlled Access
                                        • Credit Building Program
                                        • Dining Room
                                        • DishWasher
                                        • Fitness Center
                                        • Large Dog Friendly
                                        • On-site Personnel
                                        • Picnic Area
                                        • Playground
                                        • Private Balcony/Patio
                                        • Renovated
                                        • Resort Style Pool
                                        • Sundeck
                                        • Vibrant Resident Hub & Community Events
                                        • Wood Flooring
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                                        Leasing

                                        Welcome to Ellyn Crossing Apartments, located in the heart of Glendale Heights, Illinois. Our spacious one, two, and three-bedroom homes offer the perfect combination of comfort, community, and convenience.<br /> <br /> At Ellyn Crossing, we recognize the importance of personalized experiences. We host free monthly events and exclusive classes, thoughtfully customized to our community. We even offer free after-school programming to our youngest residents.<br /> <br /> Our pet-friendly homes are moments away from schools, shopping, dining, and entertainment options, ensuring everything you need is within reach. Don't miss out on making Ellyn Crossing your home and apply today!
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                                        Office Hours

                                        • Sunday: Closed
                                        • Monday - Friday: 10:00 AM - 06:00 PM
                                        • Saturday: 10:00 AM - 05:00 PM
                                        This community is managed by

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                                        Questions & Answers (0)

                                        Frequently Asked

                                        How is Ellyn Crossing Apartments Rated?
                                        Based on 876 number of votes by renters, Ellyn Crossing Apartments is currently rated 4.1 out of 5 stars.
                                        How satisfied are residents with the upkeep and overall appearance of the grounds at Ellyn Crossing Apartments?
                                        Ellyn Crossing Apartments is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                        How effective was the maintenance team when resolving your problem?
                                        Ellyn Crossing Apartments is rated 4.2 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                        What are noise levels like at Ellyn Crossing Apartments?
                                        Ellyn Crossing Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                        How safe is Ellyn Crossing Apartments?
                                        Ellyn Crossing Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                        How satisfied are residents with the neighborhood?
                                        Ellyn Crossing Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                        How satisfied are residents with the staff at Ellyn Crossing Apartments?
                                        Ellyn Crossing Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                        How often does management engage with reviews?
                                        Managers have responded to 97.78% of their community reviews in the past year.
                                        How quickly does management engage with reviews?
                                        Managers have replied within 1.49 days to their community reviews in the past year.
                                        Who manages Ellyn Crossing Apartments?
                                        TI Communities
                                        What is the pet policy at Ellyn Crossing Apartments?
                                        Dogs Allowed
                                        Pet Limit: 2
                                        Cats Allowed
                                        Pet Limit: 2
                                        What types of floor plans are available?
                                        1 Bed, 1 Bath
                                        2 Beds, 1 Bath
                                        What is the move-in special?
                                        1/2 Month Free On Select Units! Save big on your move in with 1/2 Month Free on Select Units! Only available for select units.

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                                        Baths

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                                        Under New Management

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                                        Ellyn Crossing Apartments is a 579 - 681 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,346 - $1,863. Nearby cities include Carol Stream, Bloomingdale, Roselle, Addison, Wheaton, Glen Ellyn, West Chicago, Itasca, Hoffman Estates, Lombard, Wood Dale, Winfield, and Hanover Park.