Ellyn Crossing Apartments

. #1 . #23

Award Winner

Ellyn Crossing Apartments

440 Gregory Avenue, Glendale Heights, IL 60139

4.1

(877 Reviews & Surveys)

$1,346 - $1,863/mo

Move-In Specials

1/2 Month Free On Select Units! Save big on your move in with 1/2 Month Free on Select Units! Only available for select units.

Reviews

4.1 rating

363 total reviews

(

313 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (19)

Location (17)

Maintenance (73)

Noise (13)

Safety (10)

Service (23)

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Review Rating

Current Resident 1320887

Verified Resident • 2023 - 2025

3.8

3/5/2025

Es un buen lugar para vivir, apartamentos c?modos con balc?n, buena ventilaci?n e iluminaci?n. amplias zonas verdes con parrillas de asado Espacios de recreaci?n como gimnasio, Piscina y cancha de baloncesto

Property Manager Response

3/5/2025

Qu lindo comentario! Es muy agradable saber que has encontrado muchas cosas que te gustan de la comunidad. Gracias por tomarse el tiempo para compartir y por llamar a este complejo su hogar! Mejor, Guni B., administrador de la propiedad

Updated Review

Current Resident 1309835

Verified Resident • 2024 - 2025

5.0

2/21/2025

De verdad muy buena lo recomendamos siempre hay tranquilidad viviendo aqu?, espero seguir viviendo hasta que Dios lo permita, gracias a todo el equipo que trabaja para que vivamos c?modos y tranquilos

Property Manager Response

2/23/2025

Muchas gracias por tu brillante rese a! Es maravilloso saber que te sientes tan a gusto aqu . Es un honor recibir comentarios como este! Mejor, Guni B., administrador de la propiedad

2 Previous

Last 2/17/2025

Current Resident 1318084

Verified Resident • 2025

5.0

2/19/2025

Me ha parecido super bien, muy tranquilo y seguro.....................................................

Property Manager Response

2/19/2025

Qu comentarios tan agradables! Gracias por compartir que te ha encantado el ambiente tranquilo aqu . Todo nuestro equipo se siente honrado de escuchar esto! Mejor, Guni B., administrador de la propiedad

Updated Review

Current Resident 1310381

Verified Resident • 2024 - 2025

4.2

2/14/2025

So far my experience here has been great. There were a few bumps on the road with a few maintenance stuff that needed to be done but overall I really do like living here. There are a lot of surveys to complete though and I do wish rent was a little lower.

Property Manager Response

2/17/2025

Thanks so much for sharing that you love living here! Knowing that you've enjoyed calling this community your home sweet home is a huge compliment and we're so grateful. Your feedback is appreciated! Best, Guni B., Property Manager

1 Previous

1/15/2025

Current Resident 1316722

Verified Resident • 2024 - 2025

4.3

2/12/2025

Zona tranquila, las se?oritas que trabajan en la recepci?n son amables y muy atentas. Ha sido bien mi tiempo aqu?. El agua caliente deja de funcionar a veces . Ser?a lo ?nico negativo. No tengo respuesta para eso.

Property Manager Response

2/12/2025

Gracias por tu aporte y por compartir que est s contento con tu experiencia aqu ! Estamos encantados de que haya recibido un servicio atento. Tus amables palabras significan mucho! Mejor, Guni B., administrador de la propiedad

Updated Review

Current Resident 1315507

Verified Resident • 2024 - 2025

2.5

2/11/2025

It's been ok. The maintenance staff is usually prompt. Just that some staff members are rude and disrespectful. The office staff is great all of the representatives. There are wonderful. They are friendly and welcoming. They are there to help with any issues. I cannot say enough about representative Patty she is just wonderful. Also Anna is great as well.

Property Manager Response

2/12/2025

Thanks for your input. I'm glad that you are enjoying your home, at Ellyn Crossing. I'm so sorry to hear that you've received inconsistent service from our team. We want every resident to receive warm and welcoming service and communication from every member of our team. Could you give me a call at (630) 517-3235 or come by our office so we can connect? I'd appreciate the chance to review your feedback further and offer my help! Best, Guni B., Property Manager

1 Previous

2/7/2025

Current Resident 1310956

Verified Resident • 2024 - 2025

1.0

2/10/2025

4 times now I've asked to have the animals (rodents, squirrels?) living in the ceiling removed to no avail. I'm startled awake several times a week at all hours of night by them gnawing and running around. So far living here sucks pretty bad.

Property Manager Response

2/12/2025

Thank you for raising your concerns about pests here. I'm so sorry this has been a recurring issue and that it hasn't been resolved yet. I understand how this has caused frustration and I'd appreciate another opportunity to help. Whenever you can, give me a shout at (630) 517-3235 or come by the office. Our entire team is eager to help eradicate this issue completely! Best, Guni B., Property Manager

Current Resident 1316266

Verified Resident • 2023 - 2025

5.0

2/10/2025

Buenos yo tengo de vivir en estos apartamentos 2 a?os y me andado un buen recibviento y yo estoy muy satisfecho de vivir aqu? y seguir? aventando en este lugar que me an a comido como una gran familia yo as? me siento y espero que muchos puedan pensar con yo pienso gracia

Property Manager Response

2/11/2025

Es incre ble escuchar esto! Me alegra que te haya encantado el ambiente familiar de la comunidad y que residir aqu haya sido nada menos que una experiencia excelente. Aqu hay muchos m s momentos felices para ti! Mejor, Guni B., administrador de la propiedad

Current Resident 1315646

Verified Resident • 2025

1.8

2/8/2025

This apartment community is horrible, I do not recommend anyone to pay these people any money. My love in experience here has been so stressful. I completely regret moving here. I am trying to find a way to get out of my contract and move as soon as possible.

Property Manager Response

2/10/2025

This is disappointing to hear and I'm so sorry your residency got off to a rocky start. I want to make things right. Could you give me a call at (630) 517-3235 or come by our office? Your satisfaction is our top priority and I'm eager to connect and work towards your expectations of your new home. Best, Guni B., Property Manager

Current Resident 1314906

Verified Resident • 2024 - 2025

5.0

2/5/2025

Area is neat and clean and very quiet. Maintenance does a very good job of answering maintenance orders in a timely manner. Everyone I've connected here have been nothing but professional and knowledgeable my questions have always been answered.

Property Manager Response

2/5/2025

I love reading reviews like this one! Thank you so much for raving about not only your experience overall but also about the service our team provides. We're always thrilled to connect with our residents and it's our pleasure to make your residency a great experience! Best, Guni B., Property Manager

Updated Review

Current Resident 1257675

Verified Resident • 2022 - 2025

5.0

2/3/2025

My experience at Ellyn Crossings has been good so far. It's a great community to live in and I look forward to many more years at this community. The staff at the community is great and extremely helpful! Thank you Ellyn Crossing

Property Manager Response

2/3/2025

What lovely feedback! Thanks for raving about the community and for sharing that you're looking forward to residing here for a long time to come. That's the ultimate compliment and I can't tell you how happy this review makes me! Best, Guni B., Property Manager

1 Previous

6/20/2024

Current Resident 1311839

Verified Resident • 2024 - 2025

3.8

1/22/2025

Es muy segura, hay confianza, seguridad y muy tranquila. Siempre andan patrullas reesguardando. Los residentes son bien respetuosos el mantenimiento a los apartamentos est?n bien cuidados y son seguros

Property Manager Response

1/22/2025

Gracias por estas amables palabras! Es maravilloso saber que est s tan contento con la comunidad y que est s contento con el ambiente aqu . Este es el tipo de comentarios que nos esforzamos por recibir de nuestros residentes! Mejor, Guni B., administrador de la propiedad

Current Resident 1311501

Verified Resident • 2024 - 2025

1.8

1/20/2025

I just would like to be able to sleep. Instead I have to hear something in the walls waking me up everyday at 5 am. It's ridiculous I've put in two work orders and still have the problem. There should be proper installation and structure there's should not be animals living above my head.

Property Manager Response

1/21/2025

I'm so sorry to learn that you've had trouble with noise in your living space that's affecting your ability to sleep and, more importantly, enjoy your home here. It's important to me that we work through this concern together. Please give me a call at (630) 517-3235 or come by the office so we can chat. Our entire team is here to help! Best, Guni B., Property Manager

Updated Review

Current Resident 1259558

Verified Resident • 2017 - 2025

5.0

1/17/2025

I love it due to the convenience of me going to work, the grocery stores, the mall for other shopping and it's also close to the highway and we have multiple gas stations to go to and there's a lot of different restaurants to eat at

Property Manager Response

1/17/2025

Thank you so much for your positive review! We're thrilled to hear that you appreciate the convenience of the location, with easy access to work, shopping, dining, and transportation. It's great to know that the variety of amenities and services nearby makes your life more convenient. We re glad to have you as a part of our community!

4 Previous

Last 12/13/2024

Current Resident 1310653

Verified Resident • 2011 - 2025

4.3

1/16/2025

This should not be a requirement. I don't have much to say. This should not be a requirement. I don't have much to say. This should not be a requirement. I don't have much to say. This should not be a requirement. Ridiculous!

Property Manager Response

1/16/2025

Thank you for rating the community four-stars! I'm glad to see such a strong rating and our entire team is glad to have you here. Best, Guni B., Property Manager

Current Resident 1308762

Verified Resident • 2024 - 2025

4.5

1/8/2025

It's been a great experience living here. No problems and a lot of friendly people. I enjoy living here. It's pet friendly a great place to live. It's safe secure nice place to have fun. Have a great events. They look out for the people have a lot of events for the kids.

Property Manager Response

1/10/2025

We re excited to hear that you ve had such a positive experience living here. It s great to know that you appreciate the pet-friendly environment, safety, and the events we host. We re committed to creating a fun and welcoming community for everyone, and we re glad that you feel that way. Thanks again for sharing your thoughts, and we look forward to continuing to provide a great living experience for you!

Current Resident 1308690

Verified Resident • 2024 - 2025

5.0

1/8/2025

En verdad los felicito ya que ha sido un Lugar muy organizado limpio y seguro las areas Verdes estan muy Bellas prestan un buen seeviaio por otro lado pues ayudan a nuestros hijos con sus actividades

Property Manager Response

1/8/2025

Nos alegra mucho saber que ha tenido una experiencia tan positiva en nuestro lugar. Nos esforzamos por mantener todo organizado, limpio y seguro para que tanto nuestros como sus hijos puedan disfrutar de un ambiente agradable y lleno de actividades. Apreciamos muchos tus comentarios sobre las reas verdes y el servicio. Esperamos verte nuevamente pronto!

Current Resident 1253535

Verified Resident • 2022 - 2025

3.0

1/6/2025

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Tttttttttttttthhhhhhhhjhhhaaaaaaaaaaaannnnnnnnnnnnnnlkkkkkk

Property Manager Response

1/8/2025

Thank you for your rating. I want every resident to have a five-star experience and I'd love a chance to connect and learn how myself and the rest of the property team can make your residency better. Whenever you have a chance, give me a call at (630) 517-3235 or come by our office so we can chat. I hope we have an opportunity to assist you soon! Best, Guni B., Property Manager

Current Resident 1307846

Verified Resident • 2020 - 2025

5.0

1/5/2025

I am grateful for the neighbors in my building and how if I have any apartment issues the maintenance department responds and resolved the problem right away. Please know that I am comfortable living here

Property Manager Response

1/6/2025

We're delighted to hear that you're comfortable in your home and appreciate the quick response from our maintenance team. We're lucky to have great neighbors like you, and we'll continue to work hard to make sure you have the best experience living here. If you ever need anything, don't hesitate to reach out!

Current Resident 1307178

Verified Resident • 2023 - 2025

4.7

1/3/2025

Nice community, full of great amenities and staff is very friendly and helpful with a variety of tasks that range from letting you into your apartment when you've locked yourself out, to working with you to get rent paid.

Property Manager Response

1/3/2025

We're thrilled to hear that you've had a positive experience with our community and staff. Our team works hard to provide excellent service, and it's wonderful to know that their efforts are making a difference. If you ever need anything else, don't hesitate to reach out we're here to help!

Current Resident 1305404

Verified Resident • 2022 - 2024

5.0

12/25/2024

Ellyn Crossing is an excellent community for families. I highly recommend this neighborhood to anyone looking for a safe, secure, and convenient place to live. It offers a great living experience for residents. Thank you!

Property Manager Response

12/26/2024

Thank you for your wonderful review! We're so glad to hear that Ellyn Crossing has provided you with such a positive living experience. We strive to create a safe, secure, and welcoming community, and it's great to know that it's meeting those expectations. We truly appreciate your recommendation and look forward to continuing to provide a great environment for families like yours!

Current Resident 1305004

Verified Resident • 2016 - 2024

5.0

12/23/2024

I love the versatility here. I've been here 8 years. I enjoy the staff. I like the amneteties. I enjoy using the pool. I enjoy using the gym. I like the activities provided. I like my neighbors. I like living here.

Property Manager Response

12/23/2024

Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your time with us over the past 8 years. It's great to know that you appreciate the versatility, amenities, and activities we offer. We're also happy that you have a positive relationship with our staff and neighbors. Your feedback means a lot, and we look forward to continuing to make your experience here enjoyable for many more years to come!

Prospective Resident 1304939

Verified Prospect • Visited 2024

5.0

12/23/2024

Nothing. But I think you should give parking passes for guest for free instead of having them pay. Everything else is really good. Love the community & surrounding. Location is very decent. Apartments should have laundry in all the buildings,

Property Manager Response

12/23/2024

Thank you for your feedback! We re glad to hear that you love the community and location. We truly appreciate your suggestions regarding parking passes and laundry facilities. We will certainly take your comments into consideration as we continue to improve the experience for all residents. If you have any other thoughts or concerns, please don t hesitate to share them with us!

Current Resident 1303903

Verified Resident • 2024

4.0

12/18/2024

Bueno en la mayor?a de los casos todo se soluciona con rapidez y efectividad. De repente los de mantenimiento son un poco dispersos pero pienso que es por la demanda de atenci?n que deben prestar. De lo contrario todo bien

Property Manager Response

12/19/2024

Gracias por tu comentario. Nos alegra saber que en su mayor a, los problemas se resuelven de manera r pida y efectiva. Lamentamos si has tenido alguna experiencia con el equipo de mantenimiento que no haya sido totalmente satisfactoria. Apreciamos tus comentarios y tomaremos en cuenta tus sugerencias para seguir mejorando el servicio. Gracias por tu comprensi n y por confiar en nosotros!

Current Resident 1303630

Verified Resident • 2018 - 2024

5.0

12/18/2024

It's fine,................I don't think I have any money to do you want to go to the store and get the car and I can get it to you later I'm going to be there around noon or so much to do it for the day and then I can get it to you later.

Property Manager Response

12/18/2024

Thank you for this five-star review! I'm glad you've enjoyed your experience overall. Thank you for this rating and for being a member of the community! Take care, Guni B., Property Manager

Floor Plans & Pricing

All (2)
1 Bed (1)
2 Beds (1)

1 Bedroom

Addison

4 Available Units

1 Bed, 1 Bath | 579 sq. ft.

$1,346 - $1,579

See Floor Plan Details

2 Bedrooms

Belmont

4 Available Units

2 Beds, 1 Bath | 681 sq. ft.

$1,635 - $1,863

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A-

Review Ratings (from 90 reviews)

Noise

4.3

Grounds

4.2

Safety

4.2

Office Staff

4.3

Maintenance

4.2

Neighborhood

4.6

Survey Scores (from 514 surveys)

Post-Tour Survey

4.7

Move-In Survey

4.3

Maintenance & Support Survey

4.3

Lease Renewal Survey

3.7

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.67%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.46 days

Features & Amenities

Laundry

Laundry Facilities
Laundry On-Site

Parking

Designated Resident Parking

Pets

Dogs Allowed
Pet Limit: 2
Less Info
More Info
Cats Allowed
Pet Limit: 2
Less Info
More Info

Other

24/7 Community Monitoring
Mobile Messaging for Personalized Communication
Self-Service Maintenance Portal
24-Hour Emergency Maintenance
Air Conditioner and Heat
BBQ and Picnic Areas
Cat Friendly
Co-working Spaces
Community Center
Controlled Access
Credit Building Program
Dining Room
DishWasher
Fitness Center
Large Dog Friendly
On-site Personnel
Picnic Area
Playground
Private Balcony/Patio
Renovated
Resort Style Pool
Sundeck
Vibrant Resident Hub & Community Events
Wood Flooring

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Leasing

Welcome to Ellyn Crossing Apartments, located in the heart of Glendale Heights, Illinois. Our spacious one, two, and three-bedroom homes offer the perfect combination of comfort, community, and convenience.<br /> <br /> At Ellyn Crossing, we recognize the importance of personalized experiences. We host free monthly events and exclusive classes, thoughtfully customized to our community. We even offer free after-school programming to our youngest residents.<br /> <br /> Our pet-friendly homes are moments away from schools, shopping, dining, and entertainment options, ensuring everything you need is within reach. Don't miss out on making Ellyn Crossing your home and apply today!

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Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

TI Communities

Communities

View All Communities

Questions & Answers (0)

Frequently Asked

How is Ellyn Crossing Apartments Rated?

Based on 877 number of votes by renters, Ellyn Crossing Apartments is currently rated 4.1 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

Ellyn Crossing Apartments is rated 4.2 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.

What are noise levels like at Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.

How satisfied are residents with the neighborhood?

Ellyn Crossing Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Ellyn Crossing Apartments?

Ellyn Crossing Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.

How often does management engage with reviews?

Managers have responded to 96.67% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.46 days to their community reviews in the past year.

Who manages Ellyn Crossing Apartments?

TI Communities

What is the pet policy at Ellyn Crossing Apartments?

Dogs Allowed

Pet Limit: 2

Cats Allowed

Pet Limit: 2

What types of floor plans are available?