4.4 rating
762 total reviews
(
648 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 526278
Verified Resident • 2018
5.0
8/12/2018
From the moment I walked into the leasing off the staff was polite and professional. All of my questions were answered and I couldn't be happier. I was able to see the model, go over lease prices, and anything else I could think of. My move in was seamless. The staff did an inspection with me and anything I was i pleased with was fixed within 24 hours. I highly recommend this complex to anyone.
9/11/2018
Current Resident 326483
Verified Resident • 2018 - 2020
4.7
4/19/2020
I love living here great apartment nice clean and quite neighborhood close to shopping centers and public transportation the staff that works for Allen and Rocks really takes pride in what they do for the community
12/11/2020
Current Resident 514677
Verified Resident • 2018 - 2019
4.2
5/20/2019
The apartments are well run and the staff are courteous and respond to requests in a timely manner. The buildings and surrounding grounds are well maintained and clean. Access to the gym and swimming pool are welcome additions to the community.
12/31/2020
Current Resident 509400
Verified Resident • 2014 - 2018
5.0
7/5/2018
I do enjoy living here. It is convenient fit work and is close to grocery stores and shopping centers. It is very quiet as well. The grounds are well kept, and I like that the trash is picked up from our doors six days out of the week. The staff is professional and kind.
7/11/2018
Current Resident 508817
Verified Resident • 2016 - 2019
5.0
6/23/2019
Very clean and pleasant - good, fast, and effective maintenance. Superior communication w/regards to maintenance request and concerns. Always engaging and seeking suggestions for upgrade or improvement
12/31/2020
Current Resident 631627
Resident • 2018
5.0
7/3/2018
I have just recently moved in and I love this community! My apartment is beautiful , the grounds are well kept, and the staff is very professional. I worked with Brittany throughout my application process and move-in, she was very friendly, informative, and patient (I had A LOT of questions). I know that I have made the best decision about my new home!
7/11/2018
Current Resident 508437
Verified Resident • 2018
5.0
7/3/2018
I just moved in less than a week ago and I love everything so far with the exception of one staff member by the name of ---------------. She is not very friendly and her being polite seems forced. Thank you.
7/11/2018
Current Resident 626729
Resident • 2018
4.7
7/3/2018
I love this community because, 1. Overall this community is very clean 2. Maintenance department is very good and take your work request serious 3. Leasing Office staff is very welcoming and always ready to assist you.
7/3/2018
Current Resident 505570
Verified Resident • 2018
5.0
6/26/2018
Everyone on staff is very pleasant and professional. The grounds are well maintained. The rental office smells divine. Very peaceful community. Great amenities. Love the fact that an accent wall is offered.
7/3/2018
Current Resident 501100
Verified Resident • 2018
4.8
6/17/2018
The staff here are very professional. The grounds and landscaping is very clean and the apartments are clean, very comfortable and spacious. Shopping Centers and Malls are very close by along with public transportation.
6/21/2018
Current Resident 499724
Verified Resident • 2017 - 2020
4.3
3/29/2020
I love my apartment! The layout, amenities, staff and location are great. Maintenance service is always prompt and exceptional. The building is kept clean and quiet. And the management is responsive to my needs.
12/11/2020
Current Resident 198092
Resident • 2016 - 2018
4.7
5/19/2018
Community is great. I have been here for almost two years. Nice place to live. Easy to get to entertainment and on the bus line if vehicular challenged. Grounds are clean and maintenance is wonderful. Washer and dryer in every apartment.
5/22/2018
Current Resident 481899
Verified Resident • 2012 - 2018
4.8
4/30/2018
My experience in this cumunity has been wonderful. The staff is very friendly and makes sure that things that need fixing are fixed in a timely manner. In other when I call them to have something fixed by the end of the day it is done. It is a quiet area and I am glad to live in the community.
5/1/2018
Current Resident 481368
Verified Resident • 2009 - 2018
4.7
4/29/2018
It's a great place to reside it's quiet n peaceful the maintenance staff are the best.overall my living experience here is wounderful..its a safe environment The office staff are always ready to assist with any problems.
4/30/2018
Current Resident 477300
Verified Resident • 2017 - 2020
4.0
5/26/2020
Living here has been wonderful. I haven't had noisy neighbors. It's always clean and the staff is always friendly. Sometimes I think the rent is overpriced for the size of the apartments, but overall I am satisfied.
12/11/2020
Current Resident 476666
Verified Resident • 2017 - 2019
4.8
4/21/2019
This year we will renew the lease for the second time. We absolutely love to live here. The community is very well maintained. The apartment is 100% worthy for the rent paid. We are so glad we found the Renaissance community.
12/31/2020
Current Resident 472505
Verified Resident • 2010 - 2018
4.7
4/5/2018
I love this area the grounds and my townhome. I'm always trying to get my family and friends to move here. To me it is in a very convenient location. Easy to get downtown West Baltimore white marsh Towson right up the street great area. Very low crime if any and quiet.
4/16/2018
Updated Review
Jazmine_P
Resident • 2018
4.7
4/4/2018
I loved This community up until now. This was the first apartment me and my significant other move In as a married couple. It was all good until I did a survey and gave them a 3 star. A lady name Diane called me on a Monday asking me why I gave them a 3 Star, I told them my tub had not been unclogged, paint that been chipping off my living room wall was still not fixed. She proceed to tell me I was In violtion because a week prior they did a renewal inspection at my unit, anyways she told me that my husband pet snake was not allowed, mind you before we moved in we made them aware, and said ok, But it became and issue, also we had a small deep freezer to keep somethings in there, far as I’m concern me and hubby pay the electric bill, I was planning to renew my lease, but I think it won’t be worth it for the price and space and the headache, and attitude they have been given us. The place is actually really nice, but it’s probably best for people who don’t have children. I dont understand why all of the sudden they started giving us a condescending attitude, we have been respectful, paid our rent on time. But like I said its a nice quiet place, it’s not recommended for families with small children.
4/5/2018
Current Resident 470896
Verified Resident • 2018 - 2019
5.0
2/28/2019
The property and staff are amazing. I will refer this property to a family member or friend. The staff is very engaged with activities for the residents throughout the year and are very professional and organized.
12/31/2020
Current Resident 466875
Verified Resident • 2017 - 2018
4.2
3/20/2018
This was the best apartment management ever! If it wasn't for my job change I would definitely stay . Only down side I would say is that the units are a little too small for my liking , but other than that everything was great !
3/28/2018
Current Resident 459842
Verified Resident • 2017 - 2018
3.8
3/3/2018
Overall this is a good community. They need to improve the grounds keeping and some maintenance issues. I have had a few issues with mice and spiders, nothing major but still an annoyance. The pool and workout room are nice nice amenities.
3/6/2018
Current Resident 459221
Verified Resident • 2007 - 2018
3.3
3/1/2018
The complex is nice and in some areas quiet. Neighbors are friendly. The staff are professional and nice. Convenient to shopping center and mta lines. Maintenance staff is great the come in a timely matter
3/6/2018
Current Resident 457903
Verified Resident • 2016 - 2020
4.8
7/13/2020
I love living here!! The staff has always been very professional and communicate with tenants regularly. Issues are taken care of the next day. The grounds are kept very clean and neat. Trash is picked up daily. No dumpsters which prevent rodents from coming around.
12/11/2020
Current Resident 454689
Verified Resident • 2018
5.0
11/11/2018
The community was clean and quiet. This was very surprising noting that there are two large universities in the area. I loved everything about my apartment except the spiders. There are so many bugs in the area and it drive me crazy. Also, the hot water in my apartment didn't stay hot for long. I had to spend no more than 15 min in the shower which sucked when I needed to wash my hair. I never reported it to Maintence so I am not sure if they have small hot water heaters or if I'm expecting too much. Either way, I will most likely not renew my lease because I want to get my finances in order to buy a home. I'm still on the fence because I love my apartment, but buying is more important to me.
3/6/2018
Current Resident 454688
Verified Resident • 2016 - 2020
4.7
4/12/2020
The community is clean and well maintained. The staff is very helpful and have always been kind. I have really enjoyed living here for the past four years. The only thing I would like to see is for the kitchen appliances to be updated. All in all it's a great place to live.
12/11/2020
Efficiency
1 Bed, 1 Bath | 450 sq. ft.
$1,254
See Floor Plan Details
1 Bedroom Terrace (A2)
1 Bed, 1 Bath | 600 sq. ft.
$1,323 - $1,646
See Floor Plan Details
1 Bedroom Standard (A2)
1 Bed, 1 Bath | 600 sq. ft.
$1,334 - $1,704
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1 Bedroom Deluxe (A1)
1 Bed, 1 Bath | 645 sq. ft.
$1,359
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1 Bedroom Grand (A3)
1 Bed, 1 Bath | 660 sq. ft.
$1,384 - $1,767
See Floor Plan Details
2 Bedroom Terrace (B4)
2 Beds, 1 Bath | 750 sq. ft.
$1,533
See Floor Plan Details
2 Bedroom Townhome (C1)
2 Beds, 1 Bath | 750 sq. ft.
$1,533 - $1,944
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2 Bedroom Standard (B4)
2 Beds, 1 Bath | 750 sq. ft.
$1,533
See Floor Plan Details
2 Bedroom Standard (B3)
2 Beds, 1 Bath | 750 sq. ft.
$1,545 - $1,982
See Floor Plan Details
2 Bedroom Standard (B2)
2 Beds, 1 Bath | 750 sq. ft.
$1,548 - $1,957
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2 Bedroom Terrace (B1)
2 Beds, 1 Bath | 750 sq. ft.
$1,645 - $2,076
See Floor Plan Details
3 Bedroom Standard
3 Beds, 1 Bath | 1,115 sq. ft.
$1,776
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 51 reviews)
Noise
4.5
Grounds
4.3
Safety
4.0
Office Staff
4.1
Maintenance
3.8
Neighborhood
4.5
Survey Scores (from 265 surveys)
Move-In Survey
4.4
Maintenance & Support Survey
4.1
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
51
Manager’s Review Engagement
Percentage of reviews responded to
96.08%
Manager’s Review Reply Time
Average time to respond to reviews
1.51 days
04/05/2018
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The Renaissance Club is a 450 - 1,115 sq. ft. apartment in Baltimore in zip code 21239. This community has a 1 - 3 Beds, 1 Bath, and is for rent for $1,254 - $2,076. Nearby cities include Gwynn Oak, Woodlawn, Halethorpe, Towson, Catonsville, Brooklyn, Dundalk, Parkville, Brooklyn Park, Rosedale, Linthicum, Pikesville, and Lutherville.