4.1
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4.1 rating
379 total reviews
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314 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1160133
Verified Resident • 2021 - 2023
2.8
7/16/2023
The apartment was infested with mice and roaches on arrival. Packages have been stolen. Public areas such as corridors and elevators require aesthetic renovations so they look more presentable. Sometimes there is no one at the front desk, raising security concerns.
7/18/2023
Current Resident 1153556
Verified Resident • 2021 - 2023
4.2
6/25/2023
I like my apartment a lot but am sick of having so many mice problems. I see them regularly. Also, my parking spot is near the dumpsters and the parking garage is disgusting. It smells really bad by my car and the hallways in the garage are also very dirty.
6/27/2023
Current Resident 349185
Resident • 2019 - 2023
1.0
6/9/2023
If you value your life don’t you move here.
I am not the type of person to write bad reviews but THIS RIGHT HERE IS A BIG NO! I CAN NOT WAIT UNTIL MY LEASE IS UP TO MOVE! This property deserves no stars let me tell you why. 1. There is an issue with parking in the garage. They want to charge $120 for people to park their cars in a designated spot, on the weekends when people in the leasing office is gone people decide they want to park anywhere in the garage. THIS IS THE 3RD TIME SOMEONE HAS PARKED IN MY SPOT AND MIND YOU I HAD TO GET MINE CHANGED TWICE FOR THIS ISSUE. They do not do anything about it. The parking for the property is HORRIBLE OVERALL 2. There is a big problem with ROACHES! When we first moved in there was no roaches in my apartment. I keep a clean house. After living here for months we have started seeing a roach here, a roach there it was manageable. However lately roaches have been spotted EVERYWHERE IT IS DISGUSTING. Maintenance came in and sprayed it does NOTHING. 3. Security DOES NOTHING. Its fights happening that you can hear. People stomping over your hear , dropping stuff , being loud. Nobody answers the phone when you call. 4. The cost of these apartments are not even worth the money. I can pay this amount somewhere cleaner and safer with better parking and a property that actually fixes issues. You want people to move in here and make it look like its to great to live here its a nightmare!
6/27/2023
Prospective Resident 1146867
Verified Prospect • Visited 2023
2.5
6/4/2023
The leasing agent made a complete waste of my time. I applied, showed up for the scheduled tour, then was told that an offer letter was not a valid proof of income. Even though the agent knew this, they still showed me the common areas and an available unit. I only found out I would not be considered when I asked directly. Quite unprofessional.
6/27/2023
Current Resident 1146116
Verified Resident • 2021 - 2023
5.0
6/1/2023
Moved in September 2022. Since then I've felt very comfortable. Very friendly neighbors and no loud noise. Maintenance is on point with any sudden concerns. Access to public transportation wherever. So far so good...
6/1/2023
Prospective Resident 1143047
Verified Prospect • Visited 2023
5.0
5/22/2023
My experience at Colesville Towers was great. The leasing associate Edwin helped me and my family with our needs fir a 2 des 2 bath apartment. He showed us the facility and services Colesville offers residents. Perfect Tour I give our experience a 10/10. Thank you.
5/22/2023
Prospective Resident 1142843
Verified Prospect • Visited 2023
5.0
5/21/2023
Great clean leasing person showed well respect showing me around and in the apartment and threw out the building wonderful site he seems to no ,100/?? percent of his work skills we ask questions he had no problem answering I wish these type of people like him could work otherplaces
5/22/2023
Updated Review
Current Resident 1131219
Verified Resident • 2021 - 2023
1.0
4/23/2023
We are requesting to fix the hot water problem in the showers almost everyday, we don't have any answer, I requested if you won't fix it, move to us Another apartment, we have been waiting fix it or any solutions
4/24/2023
Current Resident 1127317
Verified Resident • 2020 - 2023
1.3
4/2/2023
The building is disgusting and unsafe. The elevators and stairs are equally unsafe. The leasing office does nothing and refuses to meet with residents or even email back. There is zero security and I have been threatened and harassed by residents and their guests countless times.
4/3/2023
Current Resident 1126364
Verified Resident • 2021 - 2023
3.3
3/29/2023
Decent value for location Great location But please do your own pest control The staff is okay! The guys and woman who do the cleaning are great people and work hard! They try to get it done as soon as possible! I do wish we hand fresh paint on the walls and new carpet or hard floors
3/30/2023
Current Resident 1118497
Verified Resident • 2021 - 2023
3.5
3/5/2023
At first terrible no toliet seats, weren't were nasty from fingers and stains on it. No stoce that worked, outlets weren't working.muldrew behind switches and vents.Balcony top was falling.
3/6/2023
Current Resident 1107125
Verified Resident • 2020 - 2023
2.2
1/30/2023
Personally because of my personality I do not have any major complaints. I do not like to be bothered so work orders are rarely submitted. I love my unit but made sure it was home. Management has been here a lil over a year now and the road was tough in the beginning but I've seen a change in the way we communicate but again my personality demands the respect I give. I do speak to quite a few tenants that experience infestation of roaches, mice , leaks, issues with management. I've seen one mice since living here and put in a order to find the hole. The pest control is available, I don't use them because they enter apt with bed bugs, mice, roaches I don't want them. Again, I do not have any issues with my floor bc we the tenants here nip it in the bud early. I've heard people have issues with disturbing the peace. Montgomery county has a non emergency number. Have police shut down. To sum it up, it has problems like many multi family developments. It's your apartment make it a home. It's older, much more living space the amenities sucks weight room is horrible, security is sleeping on the couch If working, laundry machines doesn't wash your clothes good
1/30/2023
Current Resident 1102902
Verified Resident • 2021 - 2023
4.7
1/15/2023
I really like the downtown Silver Spring. Whole Foods, Pharmacy, shopping center, restaurants,dog park and parks are all within walking distance to the apartment and overall is a great place to live.
1/17/2023
Current Resident 1097903
Verified Resident • 2021 - 2022
3.0
12/27/2022
Bad. Terrible Management . Lack of care and concern for tenants. Terrible upkeep on property. a lot of pests and rodent issues. Management not in office during office hours. Management doesn't respond to emails. Bad upkeep on rent payments.
12/27/2022
Current Resident 1082413
Verified Resident • 2019 - 2022
2.7
11/6/2022
Here is a complete neglect behind the glamour: Management is inept, argumentative, often rude to deal with. No emergency services for the residents after hours, the office often opens their doors at noon, sometimes when you express a particular request regarding a payment update or other services, there is no sequel after that. The maintenance gentlemen who come to fix it, however, are nice. The backdoor safety often unsafe, the laundry room complete unsafe, and broken
11/7/2022
Current Resident 1082320
Verified Resident • 2022
3.5
11/6/2022
Great location, affordable and spacious. There is room for improvement. The security of the building is very important and needs to be addressed. Overall it's a nice melting pot - various cultures are present.
11/7/2022
Current Resident 1077257
Verified Resident • 2022
3.7
10/20/2022
I think that the apartments need lot's of improvements. The floors are old and walls are old, inside and outside hallways. I think that it would be a good idea to move all the residents out to a hotel and remodel the whole apartment building.
10/20/2022
Updated Review
Current Resident 452491
Verified Resident • 2021 - 2022
4.8
10/13/2022
Apartments are very spacious, it a very short walk to metro, food and shopping. The staff here are very friendly. The property is pretty clean and quiet. It's a very nice place to live especially for the rental price in downtown Silver Spring
10/13/2022
Current Resident 878317
Verified Resident • 2022
4.8
8/2/2022
Great downtown silver spring location. Very walkable neighborhood and walking distance to metro, shopping and restaurants. Bus stop is directly in front of the building as well. Building has great amenities and friendly staff.
8/2/2022
Updated Review
Current Resident 497486
Verified Resident • 2012 - 2022
4.3
6/7/2022
Great community and great customer service. This community is under new management and have changed some terrible situations. When opening a ticket for services, they immediately respond. Overall happy!
6/8/2022
Updated Review
Current Resident 891737
Verified Resident • 2021 - 2022
1.7
5/12/2022
Unresponsive staff, persistent pest issues and other maitenance problems, staff entered my apartment without warning in the middle of the night, front desk offers no support during issues. Continuously working to manage trash issues in hallway There have been fights and vomit in the halls Packages often stolen
5/12/2022
Updated Review
Current Resident 980138
Verified Resident • 2021 - 2022
5.0
5/3/2022
The only good thing about the building is the maintenance staff. The Colesville Tower building is old and there's always something broken like the elevator, the fob readers etc. There's a cockroach problem too.
5/3/2022
Updated Review
Current Resident 944733
Verified Resident • 2021 - 2022
4.3
4/24/2022
It is wonderful to live in the apartment because it is everything has amenities. It is coming with a nice balcony, more space, etc. Also, it is next to a Dog park and a lot of stores and restaurants. Also, it is good prices that we can afford.
4/25/2022
Current Resident 1018476
Verified Resident • 2022
4.3
4/21/2022
The move in process was delayed due to the cabinets arriving late. This was outside the complexes control but it was frustrating because our move out was on hold. Eventually it worked out. When we got here the apartment was in pretty good condition minus the balcony screen door and the stove top. Would love for the complex to modernize the appearance and lighting of the hallways...it looks old
4/25/2022
Current Resident 646208
Verified Resident • 2021 - 2022
2.7
4/7/2022
Bed bugs, mice, and roaches. This building is poorly managed and maintaned. Paying $1700 a month to sleep on the floor in my living room because my bedroom is full of bed bugs. Avoid this place at all costs.
4/13/2022
STUDIO
Studio, 1 Bath | 560 sq. ft.
$1,429 - $1,499
See Floor Plan Details
1 BEDROOM
1 Bed, 1 Bath | 840 - 930 sq. ft.
$1,620 - $1,815
See Floor Plan Details
2 BEDROOM LARGE
2 Beds, 2 Baths | 1,188 sq. ft.
$1,949 - $2,050
See Floor Plan Details
2 BEDROOM
2 Beds, 1 Bath | 1,162 sq. ft.
$1,999 - $2,125
See Floor Plan Details
3 BEDROOM
3 Beds, 2 Baths | 1,340 sq. ft.
$2,699
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 23 reviews)
Noise
3.5
Grounds
3.0
Safety
3.2
Office Staff
3.4
Maintenance
3.6
Neighborhood
4.5
Survey Scores (from 166 surveys)
Post-Tour Survey
4.6
Move-In Survey
4.3
Maintenance & Support Survey
4.1
Lease Renewal Survey
3.3
Review Count
Number of reviews in the past 365 days
23
Manager’s Review Engagement
Percentage of reviews responded to
86.96%
Manager’s Review Reply Time
Average time to respond to reviews
7 days
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Colesville Towers is a 560 - 1,340 sq. ft. apartment in Silver Spring in zip code 20910. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,429 - $2,699. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, Langley Park, Takoma Park, Kensington, Beltsville, Chevy Chase, College Park, Bethesda, North Bethesda, and West Hyattsville.