Bell Preston Reserve
B+
B+
Award Winner
200 Berwick Valley Ln, Cary, NC 27513

3.8

(358 Reviews)
$1,325 - $7,490/mo

Move-In Specials

Limited-Time Move-In Special! Move in by 4/15 and enjoy ONE MONTH FREE on any unit no exclusions! Now is the perfect time to make your move.

Reviews

3.8 rating

358 total reviews

(

237 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 752808

Verified Resident 2020 - 2021

5.0

6/26/2021

Excellent Community, very happy to be here! Totally recommended! The Maintainability of this complex it's amazing! ...........................................................................................

    Property Manager Response

    6/27/2021

    Thank you for your review. We are happy to hear you enjoy living here! Joselyn Assistant Community Manager
    Review Author Icon

    Current Resident 603444

    Verified Resident 2020 - 2021

    5.0

    5/29/2021

    Very quiet community and friendly staff. Gym is always open and decently equipped. Clubhouse is a great place to get work done if you need an alternate work area. Located in a fantastic area, over all great place to stay.

      Property Manager Response

      5/29/2021

      We are glad you are enjoying your home! Let us know if we can help in the future. Tricia, Community Manager.
      Review Author Icon

      Current Resident 908443

      Verified Resident 2021

      5.0

      5/26/2021

      The staff is helpful and was willing to accommodate with my needs. I recently had surgery and could not take my mattress to my apartment on the second floor. The maintenance team, Demian and Savior, brought it up for me. Thank you so much, guys.

        Property Manager Response

        5/28/2021

        Thank you for the review! Let us know how we can help in the future. Tricia, Community Manager
        Review Author Icon

        Current Resident 898932

        Verified Resident 2020 - 2021

        4.8

        5/1/2021

        This is a great community to live in. Very family oriented, quiet, and great amenities. Close to good food and shopping without all the traffic and noise. Staff is helpful and accommodating. Facilities are clean and the quality of the buildings are good.

          Property Manager Response

          5/4/2021

          Thank you we appreciate your feedback! Let us know how we can help in the future. Tricia, Community Manager
          Review Author Icon

          Current Resident 892991

          Verified Resident 2021

          4.0

          4/13/2021

          Very good so far. Although we have only been here a few weeks the staff have been friendly and helpful. The neighborhood is nice although the noise from the kids upstairs could become an issue as it can be excessive at times

            Property Manager Response

            4/13/2021

            Thank you for the review! We appreciate your feedback. Please call the office and we can discuss your noise concerns. Tricia - Community Manager
            Review Author Icon

            Current Resident 890998

            Verified Resident 2020 - 2021

            3.0

            4/8/2021

            The office has no idea what goes on with maintenance. People drive through blasting their music and park with their music blasting. The apartment itself is comfortable. We love the garage and amenities inside. They use cheap paint, cheap doors and cheap stuff in general so we are always having to submit requests which is irritating. If they just had better quality stuff overall the rating would be better.

              Property Manager Response

              4/9/2021

              We appreciate your feedback and I am sorry that you feel this way. The stealing refers to unclaimed groceries that were left in the breezeway of a building and were probably taken by Valet Waste because they thought it was trash. I had informed my maintenance team to remove them if no one claimed them, but they were gone before we removed them. Please call me and I will be happy to discuss any of your concerns. Tricia - Community Manager.
              Review Author Icon

              Current Resident 896563

              Resident 2013 - 2021

              1.5

              4/6/2021

              I’ve lived in these apartments for 8 years now. I’ve always paid my rent on time of the past years. The apartments were nice when we first moved in. Since we have lived here we have had problem after problem with every person who has come into “fix things”. The grounds are not kept up. The parking situation is always horrible. On top of it all the maintenance people steal from people, are not honest, and do a horrible job at fixing things. I’ve put in ticket after ticket to get things fixed and they don’t ever come and fix anything. I would highly recommend to not move into these apartments that are ridiculously priced, small and very out of date.

                Property Manager Response

                4/9/2021

                We appreciate your feedback and I am sorry that you feel this way. The stealing refers to unclaimed groceries that were left in the breezeway of a building and were probably taken by Valet Waste because they thought it was trash. I had informed my maintenance team to remove them if no one claimed them, but they were gone before we removed them. Please call me and I will be happy to discuss any of your concerns. Tricia - Community Manager.

                Updated Review

                Review Author Icon

                Current Resident 776234

                Verified Resident 2018 - 2021

                3.2

                3/16/2021

                I think the clubhouse cafes and gyms are very good. However, it is a pity that equipment will not be replenished immediately. Sometimes it's too insane to wait for maintenance without any contact for more than a week.

                  Property Manager Response

                  3/17/2021

                  Thank you for the feedback! Please contact the office so we can speak about the equipment you are referring to and any issues we need to address. Tricia, Community Manager

                  Updated Review

                  Review Author Icon

                  Current Resident 797113

                  Verified Resident 2020 - 2021

                  2.5

                  3/8/2021

                  This complex is marketed as a luxury apartment complex, but it is NOT. The square footage of the apartments is good, but the remodel is shoddily done, the apartments are not energy efficient, the apartments are loud. The neighborhood is safe and convenient, but I wish I had rented elsewhere. The staff is defensive and for the most part unresponsive to concerns. When I asked for maintenance to spray the apartment. for roaches that appeared, I was mocked that this is normal in the south. When in truth the problem was that the door to the apartment was poorly sealed with a 1/2 crack at the bottom (which i had to seal myself)

                    Property Manager Response

                    3/8/2021

                    We appreciate your feedback and want to make it right! Please call the office so we can discuss any issues that have not been addressed. Tricia, Community Manager

                    Updated Review

                    Review Author Icon

                    Current Resident 833375

                    Verified Resident 2018 - 2020

                    3.8

                    3/3/2021

                    Is a good area. My experience is good but the rental rate is to high for the apartment look outside. Some of the area are not clean. For example in Covid 19 situation they did not have emphatic with the rent rate.

                      Property Manager Response

                      3/3/2021

                      Thank you for your review. We're glad to hear your experience is good. Would you mind contacting the office with your concerns so we can address these? -Kayla, Assistant Community Manager
                      Review Author Icon

                      Current Resident 878102

                      Verified Resident 2020

                      4.3

                      3/2/2021

                      Its very nice in here, quiet, safe, but the apartaments are pretty old. It would be nice to replace the cabinets and the appliances. Everything is fine, clean, very well maintained outside, nice view, etc...............

                        Property Manager Response

                        3/3/2021

                        Thank you for your review! We're glad that everything is going well for you in your home! We did renovate our appliances and cabinet faces summer of 2019. Are you having issues with your appliances? Please contact the office if you need assistance! -Kayla, Assistant Community Manager Internal Comments
                        Review Author Icon

                        Current Resident 875401

                        Verified Resident 2019 - 2020

                        5.0

                        2/23/2021

                        I love the large open floorplans especially since moving from a large home. I feel that all of my needs are responded to in a timely fashion. The staff is extremely friendly and eager to help out. The location is super convenient to most places where I shop!

                          Property Manager Response

                          2/23/2021

                          Thank you so much for your review! So glad you're having a great experience in your home! Please reach out to the leasing office should you need anything at all! - Kayla, Assistant Community Manager

                          Updated Review

                          Review Author Icon

                          Current Resident 381769

                          Verified Resident 2015 - 2020

                          4.5

                          2/9/2021

                          Never, ever had a problem that went unaddressed. We love the staff here, and the great location of Bell Preston Reserve. Management is excellent. Maintenance staff are all dedicated and professional. All staff practice COVID safety precautions. We are long term residents. Highly recommend.

                            Property Manager Response

                            2/9/2021

                            Thank you so much for your review. We love to hear you're having a great experience and have stuck it through with us for so long! Please do not hesitate to reach out should you need anything at all! -Kayla, Assistant Community Manager
                            Review Author Icon

                            Current Resident 870437

                            Verified Resident 2018 - 2020

                            3.3

                            2/5/2021

                            It is average at best. I have lived in many different apartment complexes over the years and this one is fair to middling. Cheap kitchen "upgrades" doors don't match the boxes, formica countertops, matte paint that cannot be cleaned and cheap carpet. It's serviceable but not great.

                              Property Manager Response

                              2/5/2021

                              We are sorry that you are not impressed with the upgrades. Please call the office and we can talk more about it in detail. Tricia, Community Manager

                              Updated Review

                              Review Author Icon

                              Current Resident 400196

                              Verified Resident 2017 - 2020

                              4.8

                              2/5/2021

                              Bell Preston Reserve-Great location, amenities, community, and management The clubhouse is gorgeous. The pool and fitness facilities are first class and great. Landscaping is pretty; community is clean and well maintained Im still a resident here in 2021

                                Review Author Icon

                                Current Resident 862583

                                Verified Resident 2020

                                5.0

                                1/13/2021

                                Overall good, concerned about garbage charge, people not picking up after their dogs and appliances in the apt not being energy saver. Thank you for your email and I hope Im not asking for to much but it is frustrating to go for a walk and step in someones else crap. Why would they say if Im going by theyre door and do what they do?? Anyway.... thank you

                                  Property Manager Response

                                  1/15/2021

                                  Thank you for your review! Would you mind contacting the office regarding the trash issue so we can let Valet Living know what is going on? Also, we are sorry for the pet issues. We do have a company that comes weekly to take care of this along with our groundskeeper who works very hard to keep the property tidy. If you could reach out to us we will do our best to address these concerns! - Kayla, Assistant Community Manager

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 815595

                                  Verified Resident 2019 - 2020

                                  4.7

                                  11/17/2020

                                  It has been OK. Just not apartment people. Waiting to find a house of our own. Apartment living is great for temporary living but not forever. Would like to live more in the country. We have great neighbors.

                                    Property Manager Response

                                    11/17/2020

                                    Hello! thank you for taking the time to review our property. We definitely understand that apartment living is not for everyone but glad you've had a decent experience with us while here! Please let us know if there's anything we can do for you! -Kayla, Assistant Community Manager
                                    Review Author Icon

                                    Current Resident 833850

                                    Verified Resident 2011 - 2020

                                    2.3

                                    10/19/2020

                                    I have always previously owned a home. However, I was layed-off during the recession and then we have pandemic. I am trying to establish my financial position in order to purchase a new home. Therefore, I really do not like any type of apartment lliving.

                                      Property Manager Response

                                      10/20/2020

                                      Hi there, thank you for your review. We understand that moving from a home to an apartment is a change, but we know the team on site would be happy to help you feel like you are truly at home! Please contact them with any questions or concerns you may have. -Bell Customer Service

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 803920

                                      Verified Resident 2019 - 2020

                                      4.8

                                      10/17/2020

                                      Bell Preston is a quiet and nice place to live in. The surroundings are well maintained and tickets raised for issues within the apartment are attended to at the earliest possible. It is also safe for my kids to move around on their own.

                                        Property Manager Response

                                        10/18/2020

                                        We are glad you are enjoying your home! Let us know if we can help in the future. Tricia, Community Manager

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 742663

                                        Verified Resident 2020

                                        4.0

                                        10/17/2020

                                        The apartment is nice but the finishes are poor. There is water damage on the ceiling, places where the paint is chipping and some caulk coming undone. The kitchen is very small and low on storage space. The location is fantastic and the access to amenities is great. The gym and leasing office are spectacular but not usable during covid.

                                          Property Manager Response

                                          10/18/2020

                                          Thank you for the review! We appreciate your feedback. The Gym is now open during office hours and if anything still needs to be taken care of in your apartment please call the office so that we can discuss it. Tricia, Community Manager.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 621578

                                          Verified Resident 2018 - 2020

                                          4.0

                                          10/13/2020

                                          I enjoy having a nice place to call home, and currently it meets my residential needs. Neighbors are private but friendly. The staff is accommodating regardless the concern, and make every effort to keep the living environment safe and clean.

                                            Property Manager Response

                                            10/13/2020

                                            Thank you so much for your review! We love hearing that you love your home and community! Please do not hesitate to contact us should you need anything at all. - Kayla, Assistant Community Manager
                                            Review Author Icon

                                            Current Resident 812289

                                            Verified Resident 2019 - 2020

                                            4.5

                                            9/6/2020

                                            My previous upstairs neighbors had three small kids and they were aware of how noisy their kids could be and made an effort to control them. It was still loud at times. Once they moved out, the apartment was upgraded and I guess that meant removing the carpet and any home of insulation from noise between the floors. My new neighbors have a few rowdy children that apparently only run from place to place while indoors. I think they also perform floor routines. Why do people with small children rent upper apartments? Your neighbors shouldnt have to suffer because you chose to have children. Their typical day starts with a gymnastic dismount from what sounds like the top bunk, their bed and bedroom is unfortunately above my room. Its quite jarring. It shakes my whole apartment. They have started their routine as early as 3am. I suffered from lack of sleep for at least four days in a row last week due to the chaos upstairs. Even tried going to bed early in the event of an early morning upstairs dismount. Nope. The running team upstairs was still going strong even beyond 10pm. Thank goodness my lease is up soon. Actually, I will likely be moving out a month early. Its worth the extra cost for my health and sanity. Just going to buy a house. To hell with apartment life. I have not notified management about the neighbors because, how is an apartment company going to tell someone how to control their wild little kids? So my advice to you is, get the upper floor unit so you can live in peace. Or, if you want others to be as miserable you are because of your children, rent anything but the first floor.

                                              Property Manager Response

                                              9/8/2020

                                              Thank you for your feedback and apologize you're having this issue. If you'd like to contact the office directly so we can get more details we'd be happy to reach out to the resident. We look forward to hearing from you - Kayla, Assistant Community Manager

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 566061

                                              Verified Resident 2017 - 2020

                                              5.0

                                              8/29/2020

                                              We have been living here since Oct 2017, feels safe, and very near to shopping and schools. All good. The service representatives are helpful and friendly. Shall plan to live here for another 2-3 years.

                                                Property Manager Response

                                                8/31/2020

                                                Thank you so much for your review! We love to hear that you're enjoying making Bell Preston Reserve your home and plan to stay with us longer! Please do not hesitate to reach out should you need anything at all! - Kayla, Assistant Community Manager

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 666369

                                                Verified Resident 2019 - 2020

                                                3.8

                                                8/9/2020

                                                Quiet apartment complex with friendly neighbors. Parking is terrible and non-emergency maintenance is about a weeks wait. Only one trash bin for complex, so it frequently looks and smells terrible. Dog waste bags take a long time to get refilled when they run out.

                                                  Property Manager Response

                                                  8/9/2020

                                                  We appreciate your feedback and glad you enjoy the community! We are a bit behind on maintenance since being shut down due to COVID19, but are getting caught back up and hope to be back on track soon, thank you for your patience. We've recently repaired a leak in our compactor as well as had the area sanitized, we hope you've noticed a difference in the issue you mentioned. Our maintenance team works hard during the week to keep this area organized. We will certainly let our groundskeeper know about the dog waste bags and be sure this is not an issue in the future. Please reach out to the office should you have any other concerns! - Kayla, Assistant Community Manager

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 784109

                                                  Verified Resident 2019 - 2020

                                                  3.0

                                                  8/7/2020

                                                  The community is clearly trending downhill, the community seems to focus on having a nice club house and model units, but very little focus on maintaining or improving rental units. If you're looking to rent here, be sure you see the unit and take a good look at everything before signing anything, the work is substandard and cheaply done, but looks fine on the surface.

                                                    Property Manager Response

                                                    8/7/2020

                                                    We value your feedback! Please call the office and speak with us about your concerns. We want to you to be happy in your home. Tricia, Community Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Athens

                                                    1 Bed, 1 Bath | 807 sq. ft.

                                                    $1,325 - $3,550

                                                    See Floor Plan Details

                                                    Torino

                                                    1 Bed, 1 Bath | 955 sq. ft.

                                                    $1,463 - $2,778

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Vancouver

                                                    2 Beds, 2 Baths | 1,275 sq. ft.

                                                    $1,645 - $4,013

                                                    See Floor Plan Details

                                                    Atlanta

                                                    2 Beds, 2 Baths | 1,075 - 1,130 sq. ft.

                                                    $1,723 - $4,320

                                                    See Floor Plan Details

                                                    Montreal

                                                    2 Beds, 2 Baths | 1,310 sq. ft.

                                                    $2,119 - $4,424

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Amsterdam

                                                    3 Beds, 2 Baths | 1,295 sq. ft.

                                                    $2,097 - $6,715

                                                    See Floor Plan Details

                                                    Sydney

                                                    3 Beds, 2 Baths | 1,462 - 1,570 sq. ft.

                                                    $2,302 - $7,490

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 2 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    3.5

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    4.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    D+

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Attached One and Two Car Garages Available
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Comments: | Restrictions: Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: | Restrictions: Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Package Locker Room
                                                    • ADA Accessible
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Carpet
                                                    • Carpet in Bedrooms
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Community Center
                                                    • Crown Molding Accents Throughout
                                                    • DishWasher
                                                    • Energy and Water Efficient Appliances
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Garden Tubs
                                                    • Granite Countertops Available
                                                    • Granite Kitchen Countertops
                                                    • Grilling Area
                                                    • Large Dog Friendly
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Sport Court
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Poolside Cabanas
                                                    • Premium Upgrade
                                                    • Private Balcony/Patio
                                                    • Private Entry Foyer Available
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Spacious Glass Enclosed Showers
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tennis Court
                                                    • View
                                                    • Walk In Closets
                                                    • Wi-Fi at Pool and Clubhouse
                                                    • Window Coverings
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    For a relaxing retreat in the middle of big-city life, come home to Bell Preston Reserve, our carefully crafted community of luxury apartments in Cary, NC. Spacious, open 1, 2, and 3 bedroom floor plans feature plenty of room to stretch out in comfort and style, with a full complement of high-end amenities to elevate your living space. Outside your door, you ll discover three fitness studios, a sparkling pool outside a cozy clubhouse, and a fenced sports court for fun with friends. Just steps from Crabtree Creek and the Prestonwood Country Club, Bell Preston Reserve is comfortable Cary living done right.
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bell Partners

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Bell Preston Reserve Rated?
                                                    Based on 358 number of votes by renters, Bell Preston Reserve is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Bell Preston Reserve?
                                                    Bell Preston Reserve is rated 3.5 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Bell Preston Reserve is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Bell Preston Reserve?
                                                    Bell Preston Reserve is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Bell Preston Reserve?
                                                    Bell Preston Reserve is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Bell Preston Reserve is rated 4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Bell Preston Reserve?
                                                    Bell Preston Reserve is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0 days to their community reviews in the past year.
                                                    Who manages Bell Preston Reserve?
                                                    Bell Partners
                                                    What is the pet policy at Bell Preston Reserve?
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Comments: | Restrictions: Breed Restrictions Apply
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: | Restrictions: Breed Restrictions Apply
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Limited-Time Move-In Special! Move in by 4/15 and enjoy ONE MONTH FREE on any unit�no exclusions! Now is the perfect time to make your move.

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    Bell Preston Reserve is a 807 - 1,570 sq. ft. apartment in Cary in zip code 27513. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,325 - $7,490. Nearby cities include Apex, Morrisville, Raleigh, Holly Springs, Willow Spring, Durham, Garner, Fuquay Varina, Chapel Hill, Carrboro, Pittsboro, Clayton, and Angier.