3.8
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3.8 rating
386 total reviews
(
275 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1413083
Verified Resident • 2024 - 2026
1.7
3/30/2026
Leasing office team is not friendly, they don’t give priority or respect to residents. The issues reported won’t resolve as expected, team will take so many days sometimes couple of weeks to resolve issues.
Updated Review
Current Resident 1299804
Verified Resident • 2023 - 2025
2.8
3/4/2026
Management is not handling the things properly. Many people in this community faced a problem with this poor skill management. If we raise a complaint then they wanted everyone to move out of this community. Very rude. Lot of cockroaches issues and they fine a lot with no proper communication.
3/8/2026
Current Resident 1404532
Verified Resident • 2025
1.2
2/13/2026
This complex has been shady. No one aside from the manager can help you with anything. You will get screwed in every aspect living here. Bugs every where, trash everywhere, you won’t be able to use the amenities paid for. You will have security patrol on speed dial and you will have to call the office about a problem every other day and it will NEVER be resolved.
3/8/2026
Updated Review
Current Resident 1303285
Verified Resident • 2024 - 2025
2.7
2/9/2026
Good to stay but maintenance and security is at stake. Frequent car window breakages suspicious persons walking car thefts and attempts Maintenance response is delayed and poor Lease closure gets lot surcharges
2/11/2026
Current Resident 1397385
Verified Resident • 2024 - 2025
4.0
1/10/2026
The community offers a calm, peaceful, and pleasing environment, making it an ideal place for comfortable and harmonious living. Residents appreciate the serene surroundings and the sense of safety and togetherness that define our neighborhood.
1/30/2026
Current Resident 1395119
Verified Resident • 2025
3.5
12/30/2025
The noise is quite high particularly the upper apartment people has kids and the people weight is higher than normal that walking sound itself like stomping. Seems the old wood is causing mold. There are many tiny air leaks which makes the home cold quickly.
1/5/2026
Current Resident 937393
Resident • 2018 - 2025
1.0
12/26/2025
NIGHTMARE OF A PLACE
absolute terrible management. Both ------- and ----- are racist. Clearly the company does not care about who they have in place to run the place. No customer services, zero passion for what they do, and the events should not even be classified as events. You can tell that nobody likes them because the crowds that used to show up for all the events, no longer comes. Corporate needs to wake up and take some action. There is a reason why all of the recent reviews are negative. It is because since ------- and ----- came back to this property, it has fallen so downhill. ----- has no clue what she is doing and because she does not know what she is doing, the residents are suffering for it. They want to charge you for every little thing when the property is crap to begin with. Mold and roach filled apartments. If that is what you are looking for, then go ahead and lease here. If you want a nice apartment that isn't ran by racist people, then run away and find somewhere else. Trust me, there is way better places than this place. Like I said, there is a reason why they have so many recent negative ratings and it is because of ------- and -----. STAY AWAY!
1/9/2026
Current Resident 1392471
Verified Resident • 2025
1.0
12/16/2025
Security is zero don’t prefer this community at because recently I faced one of security incidents then I have reached the management but they simply says it is not our responsibility , they I have word of lease cancellation they told that there is documents which you have signed on the lease stating that if any security incidents that happen it is not the management responsible for that so that’s why they won’t cancel the lease and then I have asked for change the room they says need to stay at least 90 days and need to pay 750 dollars more even the base rent is less the current room . So I would not recommend at all for this community because if management is not responsible for security then why we need to choose the community
12/17/2025
Current Resident 1386310
Verified Resident • 2025
3.5
11/19/2025
So far so good … still getting adjusted with the community. It’s Renovations that’s going on so appearances and quietness are at all time high due to this. Community needs more trash bins or valet trash. Also complex gym is really tiny not enough space for many ppl at a time
12/3/2025
Updated Review
Current Resident 1268483
Verified Resident • 2023 - 2025
5.0
10/3/2025
I’ve lived at this property for quite sometime now, and I can honestly say I absolutely love it. From the moment I moved in, my experience has been nothing short of wonderful. I truly cannot express how grateful I am for the incredible staff—both in the office and on the maintenance team. They are consistently responsive, kind, and go above and beyond for their residents. Thanks team Vinoy
10/7/2025
Updated Review
Current Resident 1312047
Verified Resident • 2024 - 2025
5.0
10/3/2025
Great. No problem so far. Close to bus stop, train station, stores etc. The apartment is lively with events and kids playing around. Never get bored in this community as there are always people around who are friendly and nice.
10/7/2025
Current Resident 825760
Resident • 2024 - 2025
2.3
10/2/2025
Bad Management Flooded apt 205
What a terrible manager and maintenance Can’t fix broken pipes leaking all over the floor and cabinets Not even close to being installed properly and the size of pipe is below code The air conditioning system is low quality Tom
10/7/2025
Current Resident 1372408
Verified Resident • 2022 - 2025
3.7
9/26/2025
The first year at the Vinoy was enjoyable albeit major maintenance issues upon move in. Living here suffered in quality within the second year, and continued to decline due to a lack of cohesive communication between the Leasing Staff. The maintenance team tends to make inappropriate remarks and does not have a sense of urgency towards maintenance emergencies. There is virtually no communication on service request updates. Overall, living here can be lovely, so long as you don't have to interact with the office, which proves to be frustrating and ineffective unless repeated contact is made on your behalf.
9/26/2025
Current Resident 1363946
Verified Resident • 2025
5.0
8/31/2025
Vinoy is a wonderful community to live in peacefully and happily with your family. The surroundings are clean, giving a homely and secure feeling. The entire staff is very supportive, and Sarah White is especially humble and takes prompt action whenever we reach out for assistance. Overall, it has been a very good experience staying here so far.
9/6/2025
Current Resident 1362463
Verified Resident • 2024 - 2025
3.7
8/26/2025
Pros: 1. Good Management team 2. Great service Maintenance team 3. Peaceful community with good amenities Cons: 1. 4 months rent to be paid during Lease break. 2. Though Maintenance team work quality is good but requests sometimes take more than 2 weeks if the queue is more and this is a problem when some issue has to be fixed immediately, say water clogged in sink or washroom bath tub. They work on first come first serve instead of Problem type and severity. 3. Maintenance staff could either follow a practice of remove shoes or use a cover to their shoes while entering the unit, because once they enter with shoes, we may have to clean the floor again for dirt.
9/6/2025
Current Resident 1361793
Verified Resident • 2025
2.2
8/24/2025
Car breaking is, frequently happening. Not accepting Cctv footage is major concern for everyone. No gates and close to Signal and main road open to all. No cc camera's. Vinoy is giving indirect opportunity to do the robbery and theft. If we ask any thing management is saying call safely and precautions is 100% is missing. I don't understand why they dint accept even tenants install cc camera not accepting
9/6/2025
Current Resident 1358966
Verified Resident • 2024 - 2025
5.0
8/15/2025
The Vinoy offers an affordable and safe place to live. The grounds are always well-maintained. The office staff and maintenance team are professional, courteous, and responsive to residents. Great location as well.
9/6/2025
Current Resident 1358668
Verified Resident • 2024 - 2025
5.0
8/14/2025
I’ve had a consistently positive experience thanks to Vinoy’s exceptional service. They're always professional, courteous, and incredibly responsive to any questions or concerns. Whether it’s helping with maintenance requests or providing updates on community matters, Vinoy goes above and beyond to ensure residents feel valued and supported. Their attention to detail and friendly attitude truly make a difference in the living experience here at Innovation Apartments. Thank you, Vinoy, for your dedication and outstanding services!
9/6/2025
Current Resident 1358016
Verified Resident • 2025
3.5
8/12/2025
The community provides the essentials of housing. While it meets basic living needs, maintenance response and follow-through have room for improvement. Overall, it functions more as a residence than a community
9/6/2025
Current Resident 1356927
Verified Resident • 2025
5.0
8/9/2025
I have been here for about 3 weeks now and I love my apartment. This is the 4th one I’ve been to in Charlotte and this one is my favorite so far. The layout provides plenty of space for me and my fur baby even has his own space. The property is clean and the residents here seem to even have tennis matches where plenty of spectators sat around to watch. Definitely recommend
9/6/2025
Updated Review
Current Resident 1344080
Verified Resident • 2024 - 2025
3.8
7/22/2025
So far it has been good. Society is close to my office, however there are no good schools nearby to the society for our kid. Also, few problem makers always roam in the society which makes us feel little nervous and insecure.
9/6/2025
Current Resident 1343295
Verified Resident • 2024 - 2025
1.0
6/16/2025
The way of communicating from maintenance team and management was very harsh and response was very slow and if any damage or issue from property building which is not responsible by tenants they are putting full charge of amount to tenents account which really not acceptable
6/22/2025
Current Resident 1341349
Verified Resident • 2025
3.2
6/9/2025
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6/22/2025
Current Resident 1340061
Verified Resident • 2024 - 2025
4.5
6/5/2025
When I first came here after an end to a long relationship I needed a place to land and to call home…. The management team made me feel like I had found home…….and I love my Apartment. The grounds are well kept and beautiful.
6/9/2025
Updated Review
Current Resident 604978
Verified Resident • 2017 - 2025
4.7
4/19/2025
Thank you very much. Good ggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
4/30/2025
A1
10 Available Units
1 Bed, 1 Bath | 740 sq. ft.
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See Floor Plan Details
A2
6 Available Units
1 Bed, 1 Bath | 790 sq. ft.
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A3
1 Bed, 1 Bath | 862 sq. ft.
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B3
5 Available Units
2 Beds, 2 Baths | 1,157 sq. ft.
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B2
4 Available Units
2 Beds, 2 Baths | 1,091 sq. ft.
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B1
4 Available Units
2 Beds, 1 Bath | 1,026 sq. ft.
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C1
2 Available Units
3 Beds, 2 Baths | 1,454 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 26 reviews)
Noise
3.6
Grounds
3.6
Safety
3.3
Office Staff
3.2
Maintenance
3.0
Neighborhood
3.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
26
Manager’s Review Engagement
Percentage of reviews responded to
96.15%
Manager’s Review Reply Time
Average time to respond to reviews
12.35 days
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The Vinoy at Innovation Park Apartments is a 740 - 1,454 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.