The Vinoy at Innovation Park Apartments
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The Vinoy at Innovation Park Apartments

8108 Vinoy Boulevard, Charlotte, NC 28262

3.8

(386 Reviews)

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Reviews

3.8 rating

386 total reviews

(

275 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 966595

Resident 2016

3.8

10/27/2016

I call office and I submitted work order request for my wash basin and it was quickly done. I like the professional employees and the resident party. Thank you for fast answer

    Property Manager Response

    11/1/2016

    Thank you, Anonymous, for reaching out to us. Your opinion plays an integral part in our customer service. Thank you for sharing your experience an hope to continue providing you excellent customer service! Sincerely, Mirid Veras Community Manager
    Review Author Icon

    eecoble@ncsu.edu

    Resident 2016

    4.8

    10/24/2016

    I absolutely love my one bedroom at The Vinoy! The white cabinets are gorgeous, the closets are big enough to actually hold all my stuff, and the team is super helpful and friendly. For anyone looking in the University/North Charlotte area- I highly recommend you check this place out. -OL

      Property Manager Response

      11/1/2016

      Thank you very much for sharing these comments, Eecoble@ncsu.edu. We are delighted you are here with us and hope to continue providing with outstanding customer service! Sincerely, Mirid Veras Community Manager
      Review Author Icon

      Current Resident 269961

      Resident 2013 - 2016

      4.5

      10/3/2016

      We are getting ready to renew our lease for a third year because we love it here at The Vinoy. We know that some residents are still concerned about security because of some things that happened last January and February but since the office started using Signal 88, so much everything has been fine. They also but in some security cameras. The events that we have here are wonderful. I have never lived anywhere that they do so much for the residents.

        Property Manager Response

        11/1/2016

        Thank you, Anonymous, for reaching out to us. Your opinion plays an integral part in our customer service. We are delighted to have you here at the Vinoy. Stay tuned for the next Amazing events! Sincerely, Mirid Veras Community Manager
        Review Author Icon

        Current Resident 311749

        Resident 2013 - 2016

        1.8

        9/29/2016

        One of the Tennis court lights were not replaced for more than year and now only 2 lights are working and it of no use for the residents , since it is getting darker in winter .we hope and pray for early replacement of those lights

          Property Manager Response

          11/1/2016

          Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. I have updated everyone via our internal portal about the tennis courts. Please be aware that we are upgrading to LED lights which are more eco-friendly and last longer. We should have this taken care of very soon, Sincerely, Mirid Veras Community Manager
          Review Author Icon

          Current Resident 524254

          Resident 2013 - 2016

          3.7

          9/13/2016

          I have been a resident for two years here at the vinoy. There has been a downfall in the office, very unprofessional. The manager is always busy and never wants to hear your problems. I do not know what changed but lately everything has been falling apart at this place. The only reason I renewed my lease a third year is because how great the maintenence staff is. I feel like they are the only people who care. Jose I believe is a maintenence manager and always goes out of his way to help you. I think that's why most people are staying to be honest. Other then that, great renovation !

            Property Manager Response

            9/14/2016

            Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. I apologize that you feel there has been a downfall in the office, we do have a new staff onsite which I would love for you to come by and meet. I am the new manager and would love to have the chance to sit down so we can address any concerns that you may have. If you rather email me instead , please use thevinoymgr@greystar.com email do so or you can call me directly at 704 717-4811. Thank you for your feedback!
            Review Author Icon

            swoodard79

            Resident 2016

            4.7

            9/11/2016

            I recently moved into The Vinoy at Innovation Park and it is amazing. The office staff, especially Danielle & Brittany, have been extremely helpful and informative. The apartment is clean and well laid out and the maintenance staff is very responsive and efficient. I am very pleased and look forward to getting involved in the numerous community activities offered to residents.

              Property Manager Response

              9/11/2016

              Swoodard79, thank you for taking the time to leave us feedback. Your feed is much appreciated. We always love to receive great feedback. The Vinoy Team.
              Review Author Icon

              Current Resident 769522

              Resident 2016

              1.0

              3/21/2016

              Not at all secure and safe, many armed robberies reported in last 6 months, management is not suuportive. No effective action taken by management for secuirty and safe surrounding. Many requests have been made for installing security cameras or gated community or patroling 24 hrs or security guards but nothing seems to be taken care.

                Property Manager Response

                8/10/2016

                . Thank you for your concern and feedback regarding the recent incidents that have occurred since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so may discuss.Thank you again for your review. The Vinoy at Innovation Park
                Review Author Icon

                PRADEEPKRK

                Resident 2015 - 2016

                1.7

                3/20/2016

                most use less apartment i saw in my life. when u vacant they will charge you by showing some north carolina law, they charged me 800 dollars for bug treatment, apartment bug company guy came and certified that my apartment has bugs by showing some black spot on seeling, you dont even see that spot until you have ladder and tourch, iam sure my apartment dosen't have bugs, i asked apartment guys that i will call another company to inspect apartment one more time, apartment staff didn't agree for it, this shows they want's to charge money. they charged me water bill 182 dollars for 13 days, i asked them they said we don't now why i got 182, one answer they gave me that is i have to pay otherwise they will report to collections there should be board for this apartment like BE AWARE OF VENOY APARTMENTS. THIS IS F***********************King APARTMENTS I SAW IN MY LIFE.

                  Property Manager Response

                  8/10/2016

                  Hi Pradeepkrk, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. We inspect our apartment before anyone moves in, if at the time of move in there were no bedbugs we would expect the apartment in the same condition. I wish I was here back then o we could have worked something out. I do value your opinion and will make sure that moving forward residents are aware of any charges that they may have upon move out so there are no surprises. We strive to maintain excellent business relations at The Vinoy at Innovation Park Apartments. Please call our manager directly at (704) 717-4811 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
                  Review Author Icon

                  Current Resident 780992

                  Resident 2015 - 2016

                  1.0

                  3/20/2016

                  Just too many break ins. Residents are very scared. For the price we pay, it is currently not worth it. Rents have increased recently, but appropriate measures haven't been taken up. They are renovating the leasing office. I am not sure how this is more important than making it a gated community? Even the cops who have come for a meeting agreed that Gates would be a deterrent for the crimes that are happening. It is just too easy for someone to come in and commit a crime. Even the kids from nearby school are robbing people at gun point here. Is the management is waiting for someone to die before they do anything?

                    Property Manager Response

                    8/10/2016

                    Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Our Clubhouse renovation is now over and hope that you as well as the entire community are able to enjoy it. Our clubhouse is by no means more important that the gate the community has requested, however per Charlotte Police Department they are no longer authorizing permits for access gates to any apartment community. we have however hired Signal 88 and we have our courtesy officer who lives on site. We are also establishing a close relationship with Vance High school in order to prevent children from coming over. Should you have any concerns, please feel free to contact me directly at thevinoymgr@ greystar.com
                    Review Author Icon

                    Current Resident 800566

                    Resident 2014 - 2016

                    2.5

                    3/19/2016

                    Have lived here for a year. It's a nice community with lovely floor plans, but it's not a very safe community anymore with way too many thefts. The number of armed robberies and break ins have increased when compared to past year. This community isn't safe until management decides to take this seriously and take immediate measures for community's safety... For the safety they provide rent is way too high!

                      Property Manager Response

                      8/10/2016

                      Thank you for your feedback, it is appreciated. Also, thank you for your concern and feedback regarding the recent incidents that have occurred since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working closely with the police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact me directly to further discuss your concerns and to find out more about how you can get involved. I can be reached at (704) 717-4811 or at thevinoymgr@greystar.com. Thank you again for your review. The Vinoy At Innovation Park
                      Review Author Icon

                      Venkata n

                      Resident 2015 - 2016

                      1.5

                      3/16/2016

                      I am staying in the vinoy from 1year.the vinoy is good,but as incidents seen in vinoy says it's not a safe place.yesterday we heard some one trying to break the window at night.By seeing these things we are so nervous.the vinoy management must make a gated community for more security Purpose .

                        Property Manager Response

                        8/10/2016

                        Hi Venkata N, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Also, thank you for your concern and feedback regarding the recent incidents that have occurred since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact me directly to further discuss your concerns and to find out more about how you can get involved. I can be reached at (704) 717-4811 or at thevinoymgr@greystar.com. Thank you again for your review. The Vinoy at Innovation Park
                        Review Author Icon

                        Current Resident 827027

                        Resident 2015 - 2016

                        1.8

                        11/2/2016

                        I will never recommend this property to anyone. I personally encountered two major issues: 1. Security Issue - Last winter there were car thefts, break in attempt and nuisance from the school. 2. Maintenance Issues - My apartment's AC was not working and the my room temperature was 93*F but the Vinoy management didn't attend my request. they said it is not an emergency request as the outside temperature is not more than 85*F. During this incident the outside temperature was 64*F while my apartment temperature was 93*F. How such temperature variation is possible unless there is a problem with AC unit. This was completely ridiculous.

                          Property Manager Response

                          8/10/2016

                          Hi Sandeepkutty, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Also, thank you for your concern and feedback regarding the recent incidents that have occurred since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we have recently started working with the local police to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact me directly to further discuss your concerns and to find out more about how you can get involved. I can be reached at (704) 717-4811 or at thevinoymgr@greystar.com. Thank you again for your review. The Vinoy at Innovation Park
                          Review Author Icon

                          Current Resident 833661

                          Resident 2013 - 2016

                          2.2

                          3/16/2016

                          Multiple Armed robberies happened recently. Also this community is becoming easy target and non-residents are entering the community easily as it is not gated. I don't recommend this community till it is Gated.

                            Property Manager Response

                            8/10/2016

                            Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Also, thank you for your concern and feedback regarding the recent incidents that have occurred since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working closely with the police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact me directly to further discuss your concerns and to find out more about how you can get involved. I can be reached at (704) 717-4811 or at thevinoymgr@greystar.com. Thank you again for your review. The Vinoy at Innovation Pak
                            Review Author Icon

                            Ramaev

                            Resident 2015 - 2016

                            2.0

                            3/15/2016

                            I do not recommend this property... Vinoy is a good, nice and safe community till 2015..Things became very bad in last 6months. Lot of armed robberies and crimes are happening and management is not responding properly. i am planing to move other gated community once my lease gets over. My only suggestion to those who want live better prefer gated community...

                              Property Manager Response

                              8/10/2016

                              Hi Ramaev, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. I am saddened that you will be leaving. Management has added more patrol and we have a courtesy officer who lives on site. We are also working very close with local police to deter crime from our property. I did have a meeting with local police department and Charlotte will no longer be allow to install access gates at apartment communities. If there is anything I can do to keep you as a resident, I would love the chance to do so. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager at (704) 717-4811. We hope to hear from you.
                              Review Author Icon

                              Current Resident 836978

                              Resident 2008 - 2016

                              3.5

                              3/15/2016

                              I am living in this apartment for almost 8 years. I felt safe for almost most of the years and I don't know why in past 6 months lot of theft and gun shots. What is going on suddenly I don't know. If this is fixed then this is a great place. Management please fix it.

                                Property Manager Response

                                8/10/2016

                                Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. We are currently working with local police department We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we all need to work together to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact me directly to further discuss your concerns and to find out more about how you can get involved. I can be reached at (704) 717-4811 or at thevinoymgr@greystar.com. Thank you again for your review. The Vinoy at Innovation Park
                                Review Author Icon

                                hamblinj1223

                                Resident 2015 - 2016

                                4.2

                                3/4/2016

                                My husband and I have lived here at The Vinoy since May 2015 and have enjoyed it very much. The leasing office staff is always helpful, friendly and polite. The maintenance staff does a great job at staying on top of any issues that come up in a timely manner and they are quite knowledgeable. I know that many of the residents are upset lately because of recent crime in the community but I point out that these are recent incidents and I would not be surprised when they find out who is doing these robberies to find out it is the same group of individuals who keep coming back. Once the police catch these criminals, I believe we will go back to the low crime rate we enjoyed before. The other thing that residents are complaining about is that the leasing staff does not care and is not doing anything. THAT IS NOT FAIR!!! We have no way of knowing what is going on behind closed doors in the office. Again, I point out that these are RECENT incidents and -------------- cannot make anything happen overnight. -------------- have managers who have owners all of whom must be gone through to get anything done. If Sara gets permission to do something then she has to get estimates from various vendors and this all takes time. All of upper management has to explore all options and we have no idea what is being done. To accuse ------------ of not being concerned for us is WRONG! I believe they are extremely concerned for us and our safety. Why not give them the opportunity and the time to get a solution in place. If you are a prospective resident and you want to know what The Vinoy is really like go back and read the reviews from November 2015 and before. Living here has not changed except for the few incidents that we have had and I am very sure the leasing staff and management are doing all they can to resolve these problems. Let's calm down and give them a chance.

                                  Property Manager Response

                                  8/10/2016

                                  Hamblinj1223, thank you for taking the time to leave us feedback. You really made our day today.
                                  Review Author Icon

                                  dwh.grab@gmail.com

                                  Resident 2015 - 2016

                                  1.0

                                  3/2/2016

                                  The Security around this area is a big concern. In Vinoy there were 4 security incidents .. armed robberies happened from Dec 2015 . Most people think that this is a much secured community but this year this has been proved wrong and would get more next year

                                    Property Manager Response

                                    8/10/2016

                                    Hi Dwh.grab@gmail.com, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. We are working closely with local police department to deter crime away from the community, we have also hired an outside company to do security patrols and we have a courtesy officer who lives on site. If you see any suspicious activity please call 911 to report it. If there is any additional concerns, please let us know we would love to help! If you'd like, please contact us to make your experience a positive one. The Vinoy at Innovation Park Apartments, (704) 717-4811 Sara Beech, Community Manager
                                    Review Author Icon

                                    kamal0094

                                    Resident 2015 - 2016

                                    1.3

                                    3/2/2016

                                    The apartments were fine, till Vinoy decided to renovate in some strange cost-effective ways. They are having wooden floors on all floors now(instead of carpets).Some people like it but mostly, from experience, it makes people living downstairs 'hear' more noises and thus disturbance. Additionally and critically the security has been a huge concern, and staff doesn't seem to be taking any steps even after repeated requests by residents. The rates are higher than surrounding apartments, and I don't see any solid justification for that.

                                      Property Manager Response

                                      8/11/2016

                                      Hi Kamal0094, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. I understand your concern and thank you for your feedback. Since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so may discuss. Thank you again for your review. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager at (704) 717-4811. We hope to hear from you. The Vinoy at Innovation Park
                                      Review Author Icon

                                      AmitN

                                      Resident 2013 - 2016

                                      1.0

                                      3/1/2016

                                      I am writing this review to help all those who are looking an apt in Vinoy. I have been here for last 3 years. Vinoy has been reputed with good, nice and safe community and probably that is the reason of higher rents compare to neighborhood societies. However things became very bad in last one year. Lot of armed robberies and crimes are happening and management has been behaving like a mute spectator. They did not take any action despite resident's regular request to make Vinoy a gated community or install cctvs. Management is turning rude and offending. you may understand why so many people constantly writing horrible reviews, because of frustration caused by mgmt's inaction, inhelp and rude attitude. My only msg to all bro who want peace of mind and safe place is, to stay away from this community.This is not worth anymore. I am waiting my lease duration to be over so that i can get rid of the place. One more thing, if you have kids then definitely stay away. you can find nearby CMS schools's teens to be smoking or doing offending acts in across Vinoy's boundary , taking advantage of nearby trees and sometime try to scare the residents by throwing stones at homes unnecessary. One interesting thing, if you get your door knocked for pizza delivery when you did not order one then don't open the gate at all. The so said pizza guy may have gun and would be looting your hard earned money.

                                        Property Manager Response

                                        8/11/2016

                                        Hi Amitn, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so may discuss. We have also partnered up with Vance high school to ensure children are in school and not in our community. I know school will be back in session soon and I believe you will see the change. Our office personnel is new, please come by the office to meet each one of us, We are here to make all our residents happy and I hope to be able to earn you five star rating soon! Thank you for your feedback, The Vinoy at Innovation Park
                                        Review Author Icon

                                        sowmyak

                                        Resident 2010 - 2016

                                        3.5

                                        3/1/2016

                                        I am living in Vinoy for past 5 years, the apartments are very spacious and well maintained, the staff are very friendly. But in the past 1 year too many incidents burglary, mugging and latest armed robbery raises the concern of security. Waiting for the management to take action on the security issue.

                                          Property Manager Response

                                          8/11/2016

                                          Hi Sowmyak, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Due to the incidents that have happened, We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so may discuss. Thank you again for your review. The Vinoy at Innovation Park
                                          Review Author Icon

                                          Current Resident 36556

                                          Resident 2013 - 2016

                                          2.5

                                          2/29/2016

                                          I am stayed here for 3 years. From past one year, many security incindents happened. The management is least bothered about it. We need to pay 20% more for rent when compared to other communities. Despite of paying more rent, we feel unsecure here. It's high time to say Goodbye to this community

                                            Property Manager Response

                                            8/11/2016

                                            Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so we may discuss. Thank you again for your review an hope you will stay with us. If you'd like, please contact us to make your experience a positive one. We strive to maintain excellent business relations at The Vinoy at Innovation Park Apartments. Please call our manager directly at (704) 717-4811 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
                                            Review Author Icon

                                            Current Resident 53575

                                            Resident 2015 - 2016

                                            1.5

                                            2/28/2016

                                            I have lived in vinoy for over a year now. This place is becoming unsafe every day. Within a month, there were quite few incidents includes car theft, couple of armed robberies. The management doesn't seem to take any effective actions. Right now, wouldn't recommend anyone for this community.

                                              Property Manager Response

                                              8/11/2016

                                              Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so may discuss. Thank you again for your review. The Vinoy at Innovation Park
                                              Review Author Icon

                                              Current Resident 53978

                                              Resident 2015 - 2016

                                              2.0

                                              3/17/2016

                                              yet another incident of trespassing today. We residents at Vinoy are now seeing a lot of incidents almost every week. But we havent seen a single action or step from the management yet. Iam sure the management will post the same old bot message to this as well. may be atleast rephrase the message.

                                                Property Manager Response

                                                8/11/2016

                                                Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Since the beginning of the year. We have added courtesy patrols and are considering other measures to help deter crime at the community, but we cannot guarantee your personal safety or security. Crime prevention is a partnership and we are working together with the local police department to raise awareness and to get more residents involved in creating community and neighborhood crime watch programs. We encourage our residents to be vigilant and to contact the police immediately if they notice anything suspicious or out of the ordinary. I hope you will contact us immediately, so may discuss. We may be able to come with better plan between us. Thank you again for your review. The Vinoy at Innovation Park
                                                Review Author Icon

                                                Current Resident 122517

                                                Resident 2014 - 2015

                                                1.5

                                                12/4/2015

                                                We have lived in this apartment for over a year. The apartment was close to my office which was very convenient. I would say that was the only plus for these apartments. We had 2 water outages in a year which took long time to fix. I wouldn't say staff is excellent or good, they were just OK. If you are trying to stay only for the period of lease you are going to stay then you are good. But if you are planning to extend your lease then you are doomed. After a year lease, we have asked for the renewal rates and they are way over priced. When I've asked for a month on month lease then the price was $2850. Can't imagine I had to pay almost 3 times the actual rent. We decided its not worth to stay in these apartments and didn't extend further. One of the worst management so far I've seen.

                                                  Property Manager Response

                                                  8/11/2016

                                                  Thank you, Anonymous, for reaching out to us. Your opinion plays an integral part in our customer service. Our rent prices change daily depending on availability and our market condition. If you feel the price given is higher than usual, a longer term lease might be able to bring that price down. If you still feel its too high, please come to the office, so we may discuss additional pricing option. Your stay here with us is one #1 priority. We strive to maintain excellent business relations at The Vinoy at Innovation Park Apartments. Please call our manager directly at (704) 717-4811 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
                                                  Review Author Icon

                                                  Current Resident 177883

                                                  Resident 2014 - 2015

                                                  4.3

                                                  11/30/2015

                                                  I have lived at The Vinoy for over a year now and I can't complain. I've lived in many apartments but have never had this type of customer service. The office staff is always welcoming and friendly and the maintenance guys are super nice and usually quick to solve any problems. I like the events they have, the landscaping is nice, and it's overall a good place to live. I'd recommend it to anyone looking to move.

                                                    Property Manager Response

                                                    8/11/2016

                                                    Anonymous, thank you for taking the time to leave us feedback. We will be working to earn your five star rating! Thank you, The Vinoy at Innovation Park

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    10 Available Units

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 790 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,157 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,091 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 1 Bath | 1,026 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    2 Available Units

                                                    3 Beds, 2 Baths | 1,454 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 26 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.6

                                                    Safety

                                                    3.3

                                                    Office Staff

                                                    3.2

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    26

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.15%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.35 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
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                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioning
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Corn Hole Boards
                                                    • Dishwasher
                                                    • Free Weights
                                                    • Large Dog Friendly
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Resident Car Care Center
                                                    • Resident Lounge with Wi-Fi
                                                    • Short Term Lease Available
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Tennis and Pickle Ball Court
                                                    • Volleyball Court
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                                                    Leasing

                                                    Our community is operating as normal. Please call or stop by for a tour. Welcome home to The Vinoy at Innovation Park, where we were built with you in mind. The apartments are detailed with the finest touches from nine-foot ceilings with crown molding, spacious designer interiors, walk in closets, french doors to oversized patios. Kitchens are equipped with black appliances and built-in microwaves. Located less than 10 miles from uptown Charlotte, Concord Mills and the Lake Norman area, making us an easy commute to work, sporting venues and entertainment. Live at The Vinoy at Innovation Park- one, two and three bedroom apartments, where being at home means close to all the action.
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                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Vinoy at Innovation Park Apartments Rated?
                                                    Based on 386 number of votes by renters, The Vinoy at Innovation Park Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Vinoy at Innovation Park Apartments is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    The Vinoy at Innovation Park Apartments is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.2 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 12.35 days to their community reviews in the past year.
                                                    Who manages The Vinoy at Innovation Park Apartments?
                                                    Greystar
                                                    What is the pet policy at The Vinoy at Innovation Park Apartments?
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Move-in Before March 31st and Receive up to 6 Weeks FREE! Limited-Time Offer on Select Apartment Homes.* *Restrictions apply. Offer valid on select units and lease terms. Contact the leasing office for full details.

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    The Vinoy at Innovation Park Apartments is a 740 - 1,454 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.

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