The Vinoy at Innovation Park Apartments
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The Vinoy at Innovation Park Apartments

8108 Vinoy Boulevard, Charlotte, NC 28262

3.8

(386 Reviews)

Move-In Specials

Move-in Before March 31st and Receive up to 6 Weeks FREE! Limited-Time Offer on Select Apartment Homes.* *Restrictions apply. Offer valid on select units and ...

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Reviews

3.8 rating

386 total reviews

(

275 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 578294

Verified Resident 2017 - 2020

4.3

7/8/2020

The stay at Vinoy is excellent with good staff around and a proximity to all essentials...................,.............................

    Property Manager Response

    12/6/2018

    Thank you for the high star rating! We're looking forward to your next visit with us!
    Review Author Icon

    Current Resident 578269

    Verified Resident 2018 - 2020

    4.0

    6/4/2020

    The vinoy apt is a nice community.All grocery stores are nearby. Community staff members are very supportive. Lots of greenery maintained with children's play area. Overall it is good community to live.

      Property Manager Response

      12/6/2018

      Thank you again for taking the time to let us know how we did. We appreciate your amazing feedback. We hope you have a great day!
      Review Author Icon

      Current Resident 576960

      Verified Resident 2011 - 2018

      4.0

      12/27/2018

      I have enjoyed living here. It is very convenient to most anything I require as a retail consumer, as well as easy access to healthcare, sports and entertainment, downtown, schools, and interstate highways.

        Property Manager Response

        12/3/2018

        Thank you again for taking the time to let us know how we did. We hope you have a great day!
        Review Author Icon

        Current Resident 564676

        Verified Resident 2018

        2.5

        10/31/2018

        Started of a bit rocky, washing machine had to be replaced after 4 maintenance visits. Constant issues with internet and electricity in the area. Plumbing issues are constant. Beware they are car tow happy. Never resolved issues only offers transfer as solutions and you have to pay a transfer fee even if its the apartment manament teams responsibility or issue. Other residents state theyve seen roaches, rats, and snakes too often.

          Property Manager Response

          10/31/2018

          Verified Resident 564676, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (704) 717-4811 at your earliest convenience and we will do our best to resolve this with you.

          Updated Review

          Review Author Icon

          Current Resident 523841

          Verified Resident 2016 - 2018

          4.8

          8/7/2018

          it is a great community and the staff is very friendly. the love pets here and all the ammenities are just an added bonus. i have been here for almost 2 years and it is very convient to shopping and restaurants as well.

            Property Manager Response

            8/14/2018

            Thank you so much for your positive comments about The Vinoy At Innovation park! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time here. If you have further needs or questions, please reach out!
            Review Author Icon

            Current Resident 517761

            Verified Resident 2018

            4.0

            7/24/2018

            Like closeness to retail etc. Management is great. Pool weight room great. Love sitting on porch. Love that is pet friendly..................................................................... ...................

              Property Manager Response

              8/10/2018

              Verified Resident, thank you so much for the positive review!

              Updated Review

              Review Author Icon

              Current Resident 516700

              Verified Resident 2018

              4.0

              7/22/2018

              Good and glad to be here. Thank you for having us here such a friendly environment. Appreciate all your support to make this happen. The staff is simply superb. The anemities should be taken care of a little better.

                Property Manager Response

                7/27/2018

                Hi Verified Resident, thank you so much for your positive comments about The Vinoy At Innovation park!
                Review Author Icon

                Current Resident 513541

                Verified Resident 2017 - 2018

                2.7

                7/15/2018

                My experience here thus far has not been the greatest. From the beginning I have had issues with the apartment. From noise to uncleanliness. The people walking in the STREET EVERY day. Doesnt make it a very nice place to call home

                  Property Manager Response

                  7/17/2018

                  Verified Resident, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 717-4811 to discuss this further.
                  Review Author Icon

                  Current Resident 337028

                  Resident 2013 - 2018

                  3.3

                  7/6/2018

                  Been living here for about 4 years now. The high school across the street is full of atrocious kids that break into our cars, smoke and scream in the breezeways. The community needs to have some sort of patrol during the school year to keep that from happening. The apartments themselves are nice, but as someone who has lived here through 4 renewals, I dont have the latest appliances that keep being advertised on the website. The community overall is quiet, and mostly Indian with small children. The sidewalks arent used and instead people spread out all over the road. Be careful driving as well, as many people are newer drivers. I have seen 3 different guys teach their wives how to drive and I have marks all over my car to show how "Well" thats going. The gym is pretty standard but nice. However, most of the people that use it dont use deodorant and it smells like death in there. Also, it feels weird to be the only person wearing gym clothes while everyone else is running with jeans on and no deodorant lol

                    Property Manager Response

                    7/16/2018

                    Anonymous, thank you for sharing your experience! We appreciate your high star rating.
                    Review Author Icon

                    Current Resident 503410

                    Verified Resident 2018 - 2019

                    3.8

                    5/7/2019

                    It is good so far. Had few security incidents in the community to which I heard not good action taken. But rest all is fantastic. We love the proximity to important locations. Outlook can be improved but still it's good.

                      Property Manager Response

                      6/25/2018

                      We are disappointed to hear that you did not have a more positive experience with us at The Vinoy At Innovation park. We would like to have a better understanding about your experience. Please reach out to us at (704) 717-4811 at your earliest convenience and we will do our best to resolve this with you.
                      Review Author Icon

                      Current Resident 496524

                      Verified Resident 2018

                      4.7

                      6/6/2018

                      My experience has been great with The Vinoy at Innovations park. The staff has been so welcoming and kind. They made my move very welcoming and easy! There were a few incidents I needed attention to, and the staff took care of then all immediately.

                        Property Manager Response

                        6/8/2018

                        Hi Verified Resident, we are very happy to have provided you with such a positive experience!
                        Review Author Icon

                        Current Resident 492409

                        Verified Resident 2018

                        4.5

                        5/28/2018

                        I feel as if I did not receive adequate correct information when I moved into the complex, most of the appliances are old and outdated, kitchen cabinets are also outdated. I was told there would be some renovations, none happened to my apartment. I would not recommend to any friend or foe

                          Property Manager Response

                          5/29/2018

                          Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (704) 717-4811 when you can so we can address this situation directly. Thank you and have a great day.
                          Review Author Icon

                          Current Resident 491316

                          Verified Resident 2018

                          4.0

                          5/23/2018

                          Overall the experience has been good so far. Everyone seems to stay to themselves which I like and the community seems to be very quiet. The staff in the leasing office was very helpful in getting us moved in and it’s been a good experience so far with everyone in the community. I hope it stays this way.

                            Property Manager Response

                            5/25/2018

                            Verified Resident, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                            Review Author Icon

                            Current Resident 915581

                            Resident 2018

                            3.0

                            5/5/2018

                            Vinoy community is really getting worst now , no maintenance and they are just proud of location and raising the rent for $200 to $250 , Tennis lights are not working for last 1 year but no response from the management , please make sure before get into lease , they may promise you amenities like Tennis court with light , it is of no use in weekdays , only you can see kids are playing with different games inside the tennis court

                              Property Manager Response

                              5/9/2018

                              Anonymous, thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Vinoy At Innovation park
                              Review Author Icon

                              Current Resident 932228

                              Resident 2018 - 2019

                              3.3

                              8/14/2019

                              I love the neighborhood and location of this community. Overall a good feeling staying here. But noise is a very big issue. Not quiet at all. People don't have basic sense of Not strolling on the roads. Sidewalks are for vain in this community. Groups of people banter casually on roads. Apartment noise is another issue. Safety is totally out of question. Vinoy has all the potential to be one of the best places to live in this part of the city but sadly some factors are degrading things badly! Hope things get better.

                                Property Manager Response

                                5/8/2018

                                Anonymous, thank you for sharing your experience! We hope you have a fantastic day!

                                Updated Review

                                Review Author Icon

                                Current Resident 479088

                                Verified Resident 2015 - 2018

                                1.0

                                4/23/2018

                                Not safe, staff is not good, maintenance poor and high rent. New management is very very rude. They have also become rigid on lease transfer and renewal policies. Looking to end my lease here and shift somewhere else

                                  Property Manager Response

                                  4/24/2018

                                  Hi Verified Resident thank you for taking the time to leave us your honest feedback. We are disappointed to see your low star rating. We hope to change your mind in regards to our team. I assure you that we are not being rude and we are just following policy. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 717-4811 to discuss this further.
                                  Review Author Icon

                                  vinaykumarlodari

                                  Resident 2016 - 2018

                                  2.0

                                  4/15/2018

                                  This community is not at all a safe one. Recently one incident happened to the residents here. There is home school near to this community. Kids use to bunk the school and roam in the community some of the kids are dangerous too. They attacked people to pull the car keys at mid day time. These type of incidents happened many times. Though multiple incidents are reported to property management, they have not taken any serious action on that. There are no cameras in the property except at the leasing office. School kids use to make scratches on the car and some cars were broken as well.

                                    Property Manager Response

                                    4/16/2018

                                    Hi Vinaykumarlodari thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (704) 717-4811 at your earliest convenience to discuss how we can turn your experience into a positive one.
                                    Review Author Icon

                                    advith

                                    Resident 2012 - 2018

                                    1.0

                                    4/12/2018

                                    Worst management till now they are so rude and posting unwanted charges and lease renewal is so high rates and maintenance will take a month to get complete ... worst rating from my side. All amenities CAR care area, swimming pool club house are almost non functional.

                                      Property Manager Response

                                      4/13/2018

                                      Hi Advith, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When it comes to our maintenance request the only time it should go beyond our normal 24-72 hour mark is if a part needs to be ordered or if a third party vendor is needed to resolve the matter. All of our amenities are checked on a daily basis to ensure that they are in working order for you to enjoy. Our swimming pool is a seasonal amenity which is normally open from the end of May through September; however the pool deck is open year round for you to enjoy. Thank you for leaving feedback. Please reach out to us at (704) 717-4811 so we may identify ways to improve your experience.
                                      Review Author Icon

                                      Current Resident 471876

                                      Verified Resident 2015 - 2018

                                      3.8

                                      4/4/2018

                                      apartment is best in this area but security wise there are many loop holes as I have seen in last three years. there are not much entertainments. cost is high compared to other though it is not gated community. other than this all other things are good.

                                        Property Manager Response

                                        4/5/2018

                                        We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we can improve. Take care.
                                        Review Author Icon

                                        Current Resident 469958

                                        Verified Resident 2016 - 2019

                                        3.5

                                        2/27/2019

                                        Security is always a concern here and we keep inform management about same but no actions taken.Staff keep changing so every time you visit yo see a new face and they are not well aware of policies and provide us incomplete or wrong information.

                                          Property Manager Response

                                          3/29/2018

                                          We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
                                          Review Author Icon

                                          Current Resident 468594

                                          Verified Resident 2018

                                          3.8

                                          11/26/2018

                                          Awesome experience they have changed the way of addressing issues than before now they are aggressive and so quick in fixing the issues .............................................::.:..:.......

                                            Property Manager Response

                                            3/26/2018

                                            Verified Resident, thank you for the high star rating!
                                            Review Author Icon

                                            Current Resident 465826

                                            Verified Resident 2016 - 2018

                                            5.0

                                            3/19/2018

                                            I am quite satisfied with the property management staff, and maintenance staff of this apartment complex Vinoy Innovation located in Charlotte on IBM Drive. They property manager and the entire team is very cooperative, friendly and responsive. They are courteous, and takes care of the repair work in a timely manner.

                                              Property Manager Response

                                              3/21/2018

                                              Verified Resident, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case . If you have further needs or questions, please reach out!
                                              Review Author Icon

                                              Current Resident 465822

                                              Verified Resident 2017 - 2018

                                              2.8

                                              3/19/2018

                                              I was not satisfied with the appartment even 10%. Too much noise and disturtabance for 24/7 and we are not sleeping with peaciful mind. There is no control over the noise. Specifically with the renuated house, it is very bad experience.

                                                Property Manager Response

                                                3/21/2018

                                                Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you again for taking the time to let us know how we can improve.
                                                Review Author Icon

                                                Current Resident 465797

                                                Verified Resident 2018

                                                4.2

                                                3/19/2018

                                                Great experience so far...will write more after certain times........Great experience so far...will write more after certain times........Great experience so far...will write more after certain times........Great experience so far...will write more after certain times........

                                                  Property Manager Response

                                                  3/21/2018

                                                  Verified Resident, thank you for sharing your positive experience!
                                                  Review Author Icon

                                                  Current Resident 464760

                                                  Verified Resident 2016 - 2018

                                                  3.7

                                                  3/15/2018

                                                  Overall experience has been fine here. Parking is a problem when my neighbors have visitors or the building is full of tenants. It would be nice if the neighbors used the sidewalks and not walk in the middle of the parking lot with small children.

                                                    Property Manager Response

                                                    3/16/2018

                                                    Verified Resident, we really appreciate your feedback! Verified Resident, thanks for taking the time to leave a review. We hope you have a great day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    10 Available Units

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 790 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,157 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,091 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 1 Bath | 1,026 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    2 Available Units

                                                    3 Beds, 2 Baths | 1,454 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 26 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.6

                                                    Safety

                                                    3.3

                                                    Office Staff

                                                    3.2

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    26

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.15%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.35 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioning
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Corn Hole Boards
                                                    • Dishwasher
                                                    • Free Weights
                                                    • Large Dog Friendly
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Resident Car Care Center
                                                    • Resident Lounge with Wi-Fi
                                                    • Short Term Lease Available
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Tennis and Pickle Ball Court
                                                    • Volleyball Court
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                                                    Leasing

                                                    Our community is operating as normal. Please call or stop by for a tour. Welcome home to The Vinoy at Innovation Park, where we were built with you in mind. The apartments are detailed with the finest touches from nine-foot ceilings with crown molding, spacious designer interiors, walk in closets, french doors to oversized patios. Kitchens are equipped with black appliances and built-in microwaves. Located less than 10 miles from uptown Charlotte, Concord Mills and the Lake Norman area, making us an easy commute to work, sporting venues and entertainment. Live at The Vinoy at Innovation Park- one, two and three bedroom apartments, where being at home means close to all the action.
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                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Vinoy at Innovation Park Apartments Rated?
                                                    Based on 386 number of votes by renters, The Vinoy at Innovation Park Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Vinoy at Innovation Park Apartments is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    The Vinoy at Innovation Park Apartments is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.2 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 12.35 days to their community reviews in the past year.
                                                    Who manages The Vinoy at Innovation Park Apartments?
                                                    Greystar
                                                    What is the pet policy at The Vinoy at Innovation Park Apartments?
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Move-in Before March 31st and Receive up to 6 Weeks FREE! Limited-Time Offer on Select Apartment Homes.* *Restrictions apply. Offer valid on select units and lease terms. Contact the leasing office for full details.

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                                                    The Vinoy at Innovation Park Apartments is a 740 - 1,454 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.

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