3.8
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3.8 rating
386 total reviews
(
275 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1187657
Verified Resident • 2023
4.3
10/7/2023
Overall, my experience at this community has been peaceful and enjoyable. However, as previously stated, the maintenance staff is lacking in attentiveness and effectiveness. Please remedy this issue as soon as possible! Thank you!
10/10/2023
Current Resident 1178138
Verified Resident • 2023
1.3
9/8/2023
Worst Community to stay. No safety at all. Maintenance staff is not helpful. Leasing Manager is not helpful as well. I won’t recommend my friends to stay here. Rent is too high and service is very poor.
9/21/2023
Updated Review
Current Resident 1123765
Verified Resident • 2023
3.8
9/6/2023
It's good being in the community. I think security needs to be improved. I have seen instances of robbery of mails, things getting stolen from cars during night time. Play area also seems small considering the amount of kids in the community.
9/22/2023
Current Resident 1176646
Verified Resident • 2023
5.0
9/4/2023
Amazing staff, beautiful community, tons of resident activities. Sense of community is very present Here. Wish the fitness center had a stairclimber and maybe a new playground to alleviate street crowding
9/7/2023
Current Resident 1176175
Verified Resident • 2023
3.5
9/2/2023
Its great to be part of the community.The neighborhood is good.It is silent community.I love most about this community is the safety concern.It is ver safe for children and the community organizes great events
9/7/2023
Current Resident 1164443
Verified Resident • 2023
3.3
7/29/2023
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7/30/2023
Updated Review
Current Resident 1129672
Verified Resident • 2023
3.8
7/12/2023
Staff is too good and polite. They are listening the concerns and they are very proactive. They always also conducting some activities in society like movies night and some others like snacks and juices father day mother day and so on.
7/13/2023
Current Resident 1154050
Verified Resident • 2023
5.0
6/27/2023
The experience is very good since I moved in last month. Starting with move in and leasing process which was very smooth and having calm and neat atmosphere and all the amenities are very good. I highly recommend this
6/29/2023
Current Resident 1153231
Verified Resident • 2023
5.0
6/24/2023
Great community and suggesting to all whoever moving to NC. We love it and Ammunities also too great. Clean environment wonderful home to move and reside. We will strongly recommend this community to all.
6/29/2023
Current Resident 1132506
Verified Resident • 2023
4.7
4/18/2023
It has been just 20 days since we moved in here. The people at leasing office are so friendly and always ready to hear and help solve our problem. The maintenance team is also good in terms of timely and quality service, most of all they listen to our queries with patience. The location of this apartment is another plus, we have schools at walkable distance and close proximity of multiple stores like walmart, sams, IKEA etc and indian stores as Patel Brothers and Suvidha etc. Only con i feel is Train station is slightly far, we need to catch bus which is just outside the community.
4/19/2023
Updated Review
Current Resident 1067171
Verified Resident • 2022 - 2023
2.8
3/30/2023
Management team does not help in resolving the issue in time. Support staff are great but the management team doesn't even help after multiple follow up in the office.....................................................
4/1/2023
Current Resident 1122861
Verified Resident • 2023
5.0
3/18/2023
Overall great experience, but the apartment wasn’t cleaned properly before move in. Washer wasn’t working and all the toilets are flushing very slowly and all the staff are amazing and helpful. They always maintain the cleanliness of the property
3/21/2023
Updated Review
Current Resident 1013924
Verified Resident • 2022 - 2023
4.8
3/13/2023
Wonderful environment and great community. The staff and maintenance team is very helpful and friendly. I love this community. It is safe, clean, and quiet. I would recommend my friends and colleagues to this place.
Current Resident 1120739
Verified Resident • 2022 - 2023
4.8
3/12/2023
Great experience so far. The leasing/move in experience was handled well and so far enjoying my time here. It’s quiet and well kept. I’m happy that I chose Vinoy. It’s close to my work and everything I need.
3/17/2023
Updated Review
Current Resident 439827
Verified Resident • 2022 - 2023
5.0
3/9/2023
The Vinoy is a beautiful place to live and the staff is AMAZING!! Maintenance is always quick to respond to any issues. I love the resident events. Living at The Vinoy you really feel a sense of community.
4/1/2023
Current Resident 1118280
Verified Resident • 2020 - 2023
5.0
3/5/2023
Love this community is very quiet and safe . If you any to be repaired the staff work very fast to respond . This community is very friendly and safe for children is very close to the school and .5 mi from the stores
3/8/2023
Current Resident 1118065
Verified Resident • 2022 - 2023
5.0
3/4/2023
Am finding the community to be peaceful and have good amenities and also the leasing office staff members are very professional and helpful. I would like to see some social gatherings in the community.
3/8/2023
Current Resident 1097293
Verified Resident • 2022
5.0
12/25/2022
Nice stuff, easy to communicate, great area, tennis courts, nice pool, pretty good gym. Everything is clean and neat, almost perfect))) No noise or any disturbing things, good parking. Apartments nice and clean also.
12/27/2022
Updated Review
Current Resident 1021325
Verified Resident • 2022
2.0
12/14/2022
Do not rent here. There are over 40 complaints with the attorney general for greystar. They fix nothing, but want that money asap. My place flood on day 1 and 10 months later not fixed, appliciance have rust on them, my refrigerator bottom is full of water and leaking, 2 weeks have passed, nothing.
12/16/2022
Current Resident 1094334
Verified Resident • 2020 - 2022
4.8
12/14/2022
The Vinoy is our home for the last two years very safe place and the neighbors are friendly.Thanks to everyone at the management team and the skilled maintenance staff.The surrounding are always clean, the roads are neatly cleaned and the landscaping is as well . The garbage dumpster is clean and ready for disposal .
12/16/2022
Current Resident 1088623
Verified Resident • 2022
3.7
11/26/2022
Safety has been a concern since I moved in. No steps have been taken to improve safety and I have noticed unauthorized entry on many occasions. There hasn't been any communication regarding improving the safety of residents. Maintenance team is good and resolve issues on time. Overall, I would not recommend the community to my friends.
11/28/2022
Current Resident 1086430
Verified Resident • 2022
4.8
11/18/2022
The most important part in a community is the people you meet in the office. I believe at The Vinoy At Innovation Park , it has a strong and great Staff . Supervisor Amanda goes well beyond to get things done, with her trusted assistant Kelsey who is so pleasant to talk to and any question she an Cassie is available to help and guide you thru any question i have has .So yes i dont know my neighbors but that's ok i am more interested in know if i have a question i can always call the office and get my answers . For advertising purposes a slight bigger exercising room would be nice with a couple of more universal machines it a big incentive for younger working group
11/21/2022
Current Resident 1083751
Verified Resident • 2019 - 2022
3.5
11/10/2022
So far the experience in this community is good but after the rent increase, I expecting the quality of service, responsiveness and maintenance will increase but nope, they are going down. If maintenance request is submitted then it takes more two weeks to complete. You have to either do it by yourself or suffer the inconvenience.
11/12/2022
Current Resident 1082495
Verified Resident • 2022
2.3
11/7/2022
Beware! This apartment may look nice but don’t do it! Poor communication. Maintenance takes a month to complete water damage request and they have a roach/water bug problem. Pest control spray; no change. You have been warned.
11/8/2022
Updated Review
Current Resident 1056072
Verified Resident • 2022
4.7
11/3/2022
The Vinoy is a clean, beautiful, and convenient place to call home. It's a great location with charming people and great amenities. Maintenance is quick and the office staff are pleasant. I feel lucky to live here!
11/6/2022
A1
10 Available Units
1 Bed, 1 Bath | 740 sq. ft.
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A2
6 Available Units
1 Bed, 1 Bath | 790 sq. ft.
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A3
1 Bed, 1 Bath | 862 sq. ft.
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B3
5 Available Units
2 Beds, 2 Baths | 1,157 sq. ft.
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B2
4 Available Units
2 Beds, 2 Baths | 1,091 sq. ft.
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B1
4 Available Units
2 Beds, 1 Bath | 1,026 sq. ft.
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C1
2 Available Units
3 Beds, 2 Baths | 1,454 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 26 reviews)
Noise
3.6
Grounds
3.6
Safety
3.3
Office Staff
3.2
Maintenance
3.0
Neighborhood
3.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
26
Manager’s Review Engagement
Percentage of reviews responded to
96.15%
Manager’s Review Reply Time
Average time to respond to reviews
12.35 days
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The Vinoy at Innovation Park Apartments is a 740 - 1,454 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.