The Vinoy at Innovation Park Apartments
B+
B+
Award Winner

The Vinoy at Innovation Park Apartments

8108 Vinoy Boulevard, Charlotte, NC 28262

3.8

(386 Reviews)

Move-In Specials

Move-in Before March 31st and Receive up to 6 Weeks FREE! Limited-Time Offer on Select Apartment Homes.* *Restrictions apply. Offer valid on select units and ...

Show More

Reviews

3.8 rating

386 total reviews

(

275 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 842223

Verified Resident 2020

3.7

11/11/2020

So far my experience has been well. My main concern is all the people and children who walk and do things in the road instead of on the sidewalk because sometimes it is dark outside. I also would like to see more upkeep with the rose bushes that need to be trimmed and the walkways thats should be cleaned from debris

    Property Manager Response

    11/14/2020

    Hello Verified Resident 842223, we appreciate you taking the time to leave us this feedback. Have a great day and a wonderful weekend!
    Review Author Icon

    Kedar_K

    Resident 2016 - 2020

    2.0

    10/19/2020

    I would have loved to give zero stars but Facebook doesn't allow to do so. This is one of the highly overrated and overpriced community with no security at all. They have lots of cockroaches & other insects which will come to your apartment. Kind request to everyone, "Please do not book an apartment in this community at all". Both Greystar management, the staff is greedy & very unprofessional. They don't treat you very well whether you are pretty new or living here for a long time. The leasing staff members are very dishonest & will not keep their words & they will make you pay more money by making false statements/commitments. I will not return back to this pathetic community ever and will never recommend it to anyone.

      Property Manager Response

      10/20/2020

      Kedar Kakade, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. At our community we have a security patrol service that completes two patrols each day. We also offer weekly pest control at your convenience, but are unable to treat within apartments unless requested. Our residents concerns are a top priority to our staff. We are however, unable to bend policies regardless of your length of residency. It sounds like there was a misunderstanding in communication and I would appreciate speaking with you on this matter directly. Please contact me at (704) 717-4811. Miranda Conaway Community Manager
      Review Author Icon

      Current Resident 833832

      Verified Resident 2019 - 2020

      5.0

      10/19/2020

      Overall I have good experience in vinoy community. Its good to see lot of greenery in the community. Spacious parking. It would be great if you can have some more playing space for kids. I see kids cycling on roads which is dangerous.

        Property Manager Response

        10/19/2020

        Hi Verified Resident 833832, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback. Have a great day!

        Updated Review

        Review Author Icon

        Current Resident 699353

        Verified Resident 2019 - 2020

        3.8

        10/18/2020

        Average and mixed experience at Vinoy at Innovation park community apartments. Some of the stuff is quite old in the apartments and cannot be even renewed. Overall it is still good place to live and relax.

          Property Manager Response

          10/19/2020

          Thank you for taking the time to leave us a review. We do offer both classic and renovated style apartment homes at our community. If you would like to discuss our renovated options, please contact our leasing office at your earliest convenience. We hope you have a great day!
          Review Author Icon

          Current Resident 830518

          Verified Resident 2020

          4.7

          10/9/2020

          Great place and most of the staff are great ! Ive had no major problems that just turn me off ! They do seem more concerned than most leasing offices and I love that ! I enjoy living here so far. Keep up the great work

            Property Manager Response

            10/11/2020

            Hi Verified Resident 830518, thank you so much for your positive comments about The Vinoy At Innovation park!
            Review Author Icon

            Current Resident 829657

            Verified Resident 2020

            3.8

            10/7/2020

            Great place to live, I love the convenience, but Ive already had someone break into my fiancés car. This place definitely needs cameras because that happened to me and Ive only been living here for 2 weeks.

              Property Manager Response

              10/9/2020

              Thank you again for taking the time to let us know about your experience. I would love to discuss this matter with you directly so we can be of further assistance. Please contact me at (704) 717-4811. Thank you! Miranda Conaway Community Manager

              Updated Review

              Review Author Icon

              Current Resident 446579

              Verified Resident 2016 - 2020

              5.0

              9/20/2020

              Nearer to all communities. Very quite and peaceful. Immediate attention to service requests.Supportfull staff. With so much nearer communities it's all advantage for the families to spend time with. Overall it's good community.

                Property Manager Response

                9/29/2020

                Hi Verified Resident 446579, thank you so much for your positive comments about The Vinoy At Innovation park! We hope to see you soon!

                Updated Review

                Review Author Icon

                Current Resident 765848

                Verified Resident 2020

                4.5

                9/19/2020

                Its real nice but sometimes is gets a bit noisy at nighttime when its time to go to sleep. The neighborhood is pretty calm and a lot of people walking at night. Just got to be careful going around corners.

                  Property Manager Response

                  9/20/2020

                  Thank you again for taking the time to provide us this feedback. We hope you have a great day!
                  Review Author Icon

                  Current Resident 812270

                  Verified Resident 2020

                  5.0

                  9/6/2020

                  The leasing agents made moving in, even in the time of a worldwide pandemic easy and as stress free as possible. The community is very active and friendly which creates a safe and fun atmosphere overall.

                    Property Manager Response

                    9/8/2020

                    Hi Verified Resident 812270, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, The Vinoy At Innovation park

                    Updated Review

                    Review Author Icon

                    Current Resident 600263

                    Verified Resident 2019 - 2020

                    5.0

                    8/2/2020

                    Excellent Apartment to stay, Convenient to Workspace, Health system, Groceries market, Uptown connectivity good via light rail, restaurants. Only one thing is its not gated community compared to surroundings. If it would have been converted into gated community it will be great. Location and neighborhood is safe.

                      Property Manager Response

                      8/3/2020

                      Verified Resident 600263, thank you for your kind words and this wonderful review! Your feedback is appreciated. Have a great day!
                      Review Author Icon

                      Current Resident 789386

                      Verified Resident 2020

                      4.7

                      7/10/2020

                      I love my apartment. Great size for a reasonable price. Have some loud neighbors but it's not intentional. It's a hop to 85 and 485. The staff is very friendly. Great complex.Would definitely recommend to people.

                        Property Manager Response

                        7/13/2020

                        Verified Resident 789386, thank you for your kind review; we are happy to pass along your comments to the team here at The Vinoy At Innovation park! Please don't hesitate to reach out to us if there's anything more we can do!
                        Review Author Icon

                        Current Resident 786737

                        Verified Resident 2016 - 2020

                        4.0

                        7/3/2020

                        I am living in Vinoy at innovation park from four years for now along with my family . This is Good place to live, We have swimming pool, gymnasium, bocce court, kids play area car washing . This place is surrounded by trees and greenary

                          Property Manager Response

                          7/6/2020

                          Hi Verified Resident 786737, thank you so much for your positive comments about The Vinoy At Innovation park! We hope you have a great day!
                          Review Author Icon

                          Current Resident 781218

                          Verified Resident 2018 - 2020

                          4.2

                          6/18/2020

                          Sometimes the management wasnt that supportive. Few times water issue. Need additional trash place, right now we have only one. And whenever we are extending the lease there is a huge increase of rent.

                            Property Manager Response

                            6/24/2020

                            Thank you for the high-star rating and feedback. We are always looking for ways to improve, and reviews are very motivating! We do hope we can be of assistance in the future. Take care!
                            Review Author Icon

                            Current Resident 776223

                            Verified Resident 2017 - 2020

                            2.7

                            6/6/2020

                            The rents are high in general and the staff in Vinoy leasing are not flexible in lease pricing and any issues and complaints to satisfy customer needs. But the neighborhood and schools are good and convenient

                              Property Manager Response

                              6/8/2020

                              Hi Verified Resident 776223, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 717-4811 to discuss this further.
                              Review Author Icon

                              Current Resident 772377

                              Verified Resident 2019 - 2020

                              5.0

                              5/26/2020

                              Amazing staff n maintenance. Would definitely suggest this to a friend.. love the way cleanliness is maintained.. good response to service requests as well .. keep doing this amazing work .. all the best

                                Property Manager Response

                                6/1/2020

                                Verified Resident 772377, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Vinoy At Innovation park. We are always more than happy to assist you if anything else comes up. Take care!
                                Review Author Icon

                                Current Resident 771553

                                Verified Resident 2019 - 2020

                                4.0

                                5/23/2020

                                I have been resident since May 2019 and still being member of VInoy at Innovation. So far so good. I have never experienced any discomfort with respect to safety any other activities. I would definitely recommend vinoy to my friends

                                  Property Manager Response

                                  5/25/2020

                                  Verified Resident 771553, we are so happy to read such a great review about The Vinoy At Innovation park! We hope to be of service to you again in the future. Best wishes, The Vinoy At Innovation park
                                  Review Author Icon

                                  Current Resident 753145

                                  Verified Resident 2017 - 2020

                                  2.3

                                  3/17/2020

                                  I have asked to do a work order since we have some fungus kind of mold on the wall.Vinoy management has done cleaning 2 times without giving proper information to was great inconvenience to us and ' we are not expecting this any more

                                    Property Manager Response

                                    3/18/2020

                                    Hello, I would like to get additional information from you in regards to this issue. It sounds like we may be waiting on work to be completed from a vendor. If this was an issue that has already been completed, I would like to know what went wrong during that process. Please e-mail me at thevinoymgr@greystar.com to discuss this further. Thank you.
                                    Review Author Icon

                                    Current Resident 752892

                                    Verified Resident 2020

                                    4.3

                                    3/17/2020

                                    I like the renovated apartments. However I would have gone for new lease and that would have been good. I went with lease transfer and the previous tenants have really damaged the apartment. I have to raise the service requests for all the issues.

                                      Property Manager Response

                                      3/18/2020

                                      Hello, we appreciate you taking the time to leave us this feedback. If you have any additional service requests that need to be repaired, please contact the leasing office at 704-717-4811 or enter a request through the Resident Portal. Thank you so much!
                                      Review Author Icon

                                      Current Resident 747648

                                      Verified Resident 2018 - 2020

                                      4.0

                                      2/26/2020

                                      It wont let me submit without saying anything. I am pleased with living at the Vinoy. I wish I felt safer but that is out of your control. And I wish people would pick up their dogs poop however that is also out of your control.

                                        Property Manager Response

                                        2/28/2020

                                        Thank you for this feedback and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                        Review Author Icon

                                        Current Resident 731848

                                        Verified Resident 2019

                                        4.3

                                        12/28/2019

                                        Good experience..but no printer ink available Printing is very hectic...gym is not big enough and pool doesn't get cleaned thoroughly.. We need gated security for strangers to not access the community... Cars get stolen,there is school across the community...kids come and smoke on the apartment stairs...

                                          Property Manager Response

                                          12/30/2019

                                          Thank you for your feedback and high-star rating. If you would like to discuss any of your feedback further, please feel free to reach out to the Leasing Office. We appreciate you taking the time to share your experience at The Vinoy at Innovation Park. Have a great day!
                                          Review Author Icon

                                          Current Resident 725891

                                          Verified Resident 2019

                                          4.3

                                          12/10/2019

                                          ewrwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

                                            Property Manager Response

                                            12/16/2019

                                            We truly appreciate your honest feedback. I would like to get additional information from you in regards to your comments. Please give the office a call at 704-717-4811. We do hope we can be of assistance in the future. Take care!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 725836

                                            Verified Resident 2013 - 2019

                                            4.0

                                            12/10/2019

                                            Excellent and location is good with good floor plans. Apartment is in a prime area and maintenance is great. I would continue to stay in this community provided I get a good rental rates. Staff is real good and the issues logged in are been addressed on time.

                                              Property Manager Response

                                              12/16/2019

                                              Verified Resident 725836, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                              Review Author Icon

                                              Current Resident 725402

                                              Verified Resident 2019

                                              3.0

                                              12/10/2019

                                              Safety condition not upto the grade level. Not a Gated community outsiders are coming to the apartments and using facilities. Worrying about safety. Construction is not good when we are walking sounds are coming.

                                                Property Manager Response

                                                12/16/2019

                                                We truly appreciate your honest feedback. I would like to get additional information from you in regards to your comments. Please give the office a call at 704-717-4811. We do hope we can be of assistance in the future. Take care!
                                                Review Author Icon

                                                Current Resident 716733

                                                Verified Resident 2019

                                                4.5

                                                11/12/2019

                                                Great community to live in. I have liked the community landscape and the leasing office service rendered to the residents. I like the community activities held by the leasing office to engage the residents. Thanks John

                                                  Property Manager Response

                                                  11/13/2019

                                                  Hi Verified Resident 716733, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                                  Review Author Icon

                                                  Current Resident 714848

                                                  Verified Resident 2019

                                                  4.5

                                                  11/7/2019

                                                  The only thing I would complain about would be the ants in the apartment are the ants. Once you get an exterminator it is fine, however. Other than that the apartments are in a convenient area to go grocery shopping, the gym, if work is close by, and entertainment. Im happy with my experience so far.

                                                    Property Manager Response

                                                    11/13/2019

                                                    Verified Resident 714848, thank you for sharing your positive experience! We do offer pest control weekly to resolve any issues such as the one you've mentioned. If you see this reoccurring we would be happy to add you to the schedule for treatment! Thank you so much again for your feedback! We hope you have a great day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    10 Available Units

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 790 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,157 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,091 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B1

                                                    4 Available Units

                                                    2 Beds, 1 Bath | 1,026 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    2 Available Units

                                                    3 Beds, 2 Baths | 1,454 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 26 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.6

                                                    Safety

                                                    3.3

                                                    Office Staff

                                                    3.2

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    26

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.15%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.35 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioning
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Corn Hole Boards
                                                    • Dishwasher
                                                    • Free Weights
                                                    • Large Dog Friendly
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Resident Car Care Center
                                                    • Resident Lounge with Wi-Fi
                                                    • Short Term Lease Available
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Tennis and Pickle Ball Court
                                                    • Volleyball Court
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Our community is operating as normal. Please call or stop by for a tour. Welcome home to The Vinoy at Innovation Park, where we were built with you in mind. The apartments are detailed with the finest touches from nine-foot ceilings with crown molding, spacious designer interiors, walk in closets, french doors to oversized patios. Kitchens are equipped with black appliances and built-in microwaves. Located less than 10 miles from uptown Charlotte, Concord Mills and the Lake Norman area, making us an easy commute to work, sporting venues and entertainment. Live at The Vinoy at Innovation Park- one, two and three bedroom apartments, where being at home means close to all the action.
                                                    Show Less

                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Vinoy at Innovation Park Apartments Rated?
                                                    Based on 386 number of votes by renters, The Vinoy at Innovation Park Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Vinoy at Innovation Park Apartments is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    The Vinoy at Innovation Park Apartments is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at The Vinoy at Innovation Park Apartments?
                                                    The Vinoy at Innovation Park Apartments is rated 3.2 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 12.35 days to their community reviews in the past year.
                                                    Who manages The Vinoy at Innovation Park Apartments?
                                                    Greystar
                                                    What is the pet policy at The Vinoy at Innovation Park Apartments?
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and a $100 pet fee for the second pet. Pet rent is $15 per month per pet. Aggressive breeds are prohibited.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Move-in Before March 31st and Receive up to 6 Weeks FREE! Limited-Time Offer on Select Apartment Homes.* *Restrictions apply. Offer valid on select units and lease terms. Contact the leasing office for full details.

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    The Vinoy at Innovation Park Apartments is a 740 - 1,454 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.

                                                    Amenity

                                                    Nearby Cities

                                                    Nearby Neighborhoods

                                                    Related Searches