The Vinoy at Innovation Park Apartments

Current Resident 462847

Verified Resident • 2018

The community is very quiet, clean and decent, and is close to many bussineses and schools in the area. I like the efficiency of their service and their consistency to provide adequate maintenance to the place on a daily basis. Overall, it is a nice place to live in.

Current Resident 457514

Verified Resident • 2018

Very helpful leasing staff. Very clean and peaceful community. The community conducts lots of social events. I love my decision of staying here. This community is close to daily needs shopping area. I would highly recommend this community to everyone.

Current Resident 455449

Verified Resident • 2018

This is a very good community and would surely recommend this community to my friends and colleagues.I like the amenities and the Vinoy leasing office group members are very helping in nature, very professional and always gives the right and good advice.Also very friendly in nature.

Current Resident 453092

Verified Resident • 2012 - 2018

Poor maintenance. Staff is recklessness on requests. Many time they did not complete the service requests. Need to contact several times to complete service requests. Workers are not tenant friendly. I would like to continue even if the offer for discount rent.

Current Resident 442092

Verified Resident • 2018

Maybe nicer staff people. Moises is awesome but the others are a bit rude. Was hung up on once when asking a question and they couldn’t understand me due to language barrier. Location is great but apartments are a bit dated. Good layout and grounds are nice.

Current Resident 440415

Verified Resident • 2017 - 2018

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Current Resident 439187

Verified Resident • 2015 - 2017

Good . i liked the response from coomunity staff for ticket raised wnd service provided. No complaints but if the service can be provided as early as it can then it is very good. Also parking is always problem near 8408 building it will be great if they can assign parking slots per apartment.

Current Resident 430711

Verified Resident • 2015 - 2017

Maintenance service is good but safety wise need more improvement .. hearing lots of breakthrough or stolen things especially during winter season. Need police or security guard to safe guard people stay here

Current Resident 406923

Verified Resident • 2017 - 2018

Very cooperative staff. Listen issues and problems carefully and suggest and try to solve and fix it as early as possible. Living in a community is really fun! Vinoy staff provides residents with opportunities for social programs, events to give residents a break from residing.

Arpit_M

Resident • 2013 - 2017

It's my 4 year in Vinoy and I always feel like home here , all leasing members are suburb and friendly , I specially want to thanks NAZLY and EDITH for there support on doing leasing and helping me changing apartment at last moment ..thanks a lot. Arpit Apt-1605

Current Resident 396432

Verified Resident • 2007 - 2017

It is a good community but not great in terms of amenities etc. Has transportation to uptown. Should expect to add more amenities to accommodate the needs of all tenants. Should do activities involving tenants

Current Resident 83039

Resident • 2016 - 2017

Moises Mejia assisted us with our move -in experience! He was extremely helpful and very courteous! Throughout the entire process he made sure it was a smooth transition with our old community to this one. I would highly recommend living here and definitely love Moises! He's awesome!!!

Current Resident 395470

Verified Resident • 2017

You would love to be here, It's so calm ,nice and healthy with homely environment. Staff at office treats you like you are valuable to them so much , They deals with residents so courteously , and listens to your concerns all the time.

Current Resident 392060

Verified Resident • 2017

The community is a best. Ambience and the buildings are layout perfect and we have a lot of space for walking. Management is approachable and these people tries to fix the maintenance issue at the earliest.

Current Resident 500330

Resident • 2014 - 2017

My husband and I moved into the Vinoy as newly weds and for the exception of the last four months of our residency, the experience was really nice. Apartments were clean, neighbors were quiet, and staff was helpful and courteous. The CARE team was very kind, even when it changed hands. We got two new neighbors in the last four months of our residency; the one above us constantly banged around since they had two kids so we tried to let that slide, and neighbor next to us constantly played loud music. Headphones solved that problem. Then my car got broken into despite being locked with no valuables visible, and it was not the first or last time a car break-in happened while in the apartment. Maintainence became iffy as well. They went from giving ETAs and looking into the problem, to not showing up at all or flat out lying about fixing said problem (I had put in a request about ants in the apartment. At 1.15pm I left for five minutes to get the mail and came back to a letter on the counter saying that they sprayed at 11am. I was home all day and they hadn't shown up). Management had changed and while new staff was nice too, they were inexperienced. My husband and I gave our two month notice on time for moving out, which they lost and wrongly charged us $2,500 for it. When I told them about it, they said they can't change it but advised stopping auto payment so we wouldn't get charged and that Edith would inform the manager that day and they would try to fix things on their end. Not a problem, things like this happen, so I did what they advised. My husband went to their office to pay our rent and was treated rudely since I had called twice trying to ensure we wouldn't be charged in a different way and to confirm exact rent amount to give them. Well, lo and behold, three days later we were charged anyway because the Vinoy's name was slightly altered in that draft so it bypassed the stop payment. We were overdrafted and thus missed our bills and mortgage payment. Vinoy's manager said she hadn't been alerted about the situation until the day before and couldn't do anything besides sending us a check that we wouldn't receive until a week later. My bank fortunately stepped up and reversed the charge, but my husband and I were furious since it potentially could have affected our credit score due to their asinine error and poor management of the issue. Manager had promised to reimburse us the fees associated with stop payment and any late fees, but despite sending them a bank statement outlining said fees and calling them, they did not answer or even cared to follow up. TL;DR: Great at first, but management, maintainence, and safety declined rapidly in the waning months of our residency.

sujatha g

Resident • 2016 - 2017

I m very thankful to Aby C and Moeis D from Vinoy at innovation by helping me to bring my heavy package to car with wonderful nature....

2017andre

Prospect • Visited 2017

I am pleased to be a future resident at the Vinoy. I was really impressed with my leasing agent Edith. Edith was extremely helpful and professional with helping me find my new apartment, she made the whole process easy and comfortable. I cant stress enough how simple she made the process. Thanks again Edith.

Current Resident 239585

Resident • 2017

Maintenance workers are fast and explain the results of the problem.

Current Resident 461886

Resident • 2014 - 2017

Me and my wife have enjoyed living here at The Vinoy very much for almost 3 years and would continue our stay but we are building a house. We are going to miss many things about The Vinoy. It is a very nice community to live in. They have free events several times a month that are always fun for everybody that we are really going to miss. We are looking forward to owning our own home but we are going to miss being a part of this community.

Current Resident 763826

Resident • 2016 - 2017

Me and my wife enjoy living at the Vinoy very much and just signed a lease for another year. They have different kinds of parties even in the winter so we have made many friends here. Just the other night they had a potluck dinner that was a lot of fun. The only reason for low stars on Grounds is that a few residents do not pick up after their dogs even with bags provided by the Vinoy.

HHMcEntire

Resident • 2015 - 2016

I've been here for about a year and I really do enjoy it here! The parties are really fun and the entire staff is so nice! I love how big the apartments are and the location is perfect for me. There is so much to do in the area. I brag about this place to my friends all the time so I figured I would let everyone else know that I highly recommend anyone who is looking in the area to lease here.

krishnamca2005

Resident • 2013 - 2016

We have lived here at the Vinoy for over 3 years and are getting to renew our lease for another time. Living here is a lot of fun with all the parties that they have for the residents who live here every month. We did have our car broken into several months ago and money was stolen but the same thing happened to a friend of mine and they live in a gated community. The maintenance people come out almost right away when you call them.

Current Resident 877222

Resident • 2011 - 2016

I like the new staff. They are friendly and nice. I get emails about my parcel. I like the parties. We get update on items in the community. Good job team

Current Resident 928961

Resident • 2015 - 2016

Staying here at The Vinoy has been very nice. One of the best things about living here is the parties and special events that they do for the residents every month. And the staff is always very nice. All this is why I just renewed my lease for another year.

ayvonne83

Resident • 2015 - 2016

I've lived here for almost a year and I have really enjoyed it here. The leasing staff is really nice and helpful. The maintenance team is really nice as well. I've only had to call them to fix things in my apartment a few times but each time they came really fast. The property location is perfect for me! Close to work and everything that I need on a day to day basis. I highly recommend this place for anyone considering a new place to live.