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Award Winner
1301 Crescent Lane, Matthews, NC 28105

4.1

(504 Reviews)
$1,313 - $3,813/mo

Reviews

4.1 rating

504 total reviews

(

443 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Current Resident 316589

Verified Resident 2017 - 2018

4.7

9/8/2018

Guys got in, took a look at the dishwasher. Realized what the issue was and educated me on it. Great service! They all work very hard to make sure everything is working properly. Hats off to The Whole team

    Property Manager Response

    3/4/2017

    Thank you for the wonderful review! We are so happy that you decided to make Colonial Village at Matthews your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
    Review Author Icon

    Current Resident 315485

    Verified Resident 2016 - 2017

    3.8

    2/28/2017

    The staff is very nice. The Apartments are nice but you can hear your neighbors quite clearly just walking around their apartment. Not very sound proof. Not too happy about that. Closet doors terrible.

      Property Manager Response

      3/1/2017

      We pride ourselves on providing our residents with a comfortable home and pleasant living environment, and are sorry to hear of your situation. We would love to address the noise issue and hope you can accept our honest apologies. We truly appreciate your feedback, and invite you to the leasing office to discuss this matter in more depth.
      Review Author Icon

      Current Resident 311941

      Verified Resident 2016 - 2017

      4.3

      2/18/2017

      This is a nice community. It's generally quiet and well-kept and has great neighbors and a friendly staff. Parts of the apartment are newly updated and other parts or more dated - but overall good for the price.

        Property Manager Response

        2/19/2017

        Thank you so much for the review! We appreciate your feedback and we are glad that you chose to make Colonial Village at Matthews your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
        Review Author Icon

        Current Resident 311338

        Verified Resident 2016 - 2017

        5.0

        5/5/2017

        I really enjoy living in this complex, it's very quiet, peaceful and I feel safe. I'm not really worried when my children are outside playing because it's a really well put community, It's also very convenient for shopping and quick store runs.

          Property Manager Response

          2/17/2017

          Thank you so much for the nice review! We appreciate your feedback and we are so glad that you chose to make Colonial Village at Matthews your home.
          Review Author Icon

          Current Resident 308896

          Verified Resident 2016 - 2017

          5.0

          2/7/2017

          I was looking at multiple places to live but this one caught my eye. I visited the apartment complex and it was amazing, and the staff were extremely nice and the paper work for my lease was so easy and it's an amazing place I love my apartment!

            Property Manager Response

            2/8/2017

            Thank you for the fantastic review! We are thrilled that you decided to make Colonial Village at Matthews to be your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
            Review Author Icon

            Current Resident 307599

            Verified Resident 2016 - 2017

            4.2

            2/3/2017

            What I like about this community is the peace and quice that is through out the complex. I love how children have the freedom to play, and the community is focused on family's. I really like where we live.

              Property Manager Response

              2/4/2017

              Thank you for the wonderful review! We are so happy that you decided to make Colonial Village at Matthews your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
              Review Author Icon

              Current Resident 305526

              Verified Resident 2005 - 2019

              4.3

              7/14/2019

              I love my location. I like the complex. I could use more space, but I'm skeptical because the rent increases VERY often (annually) and it is hard to financially keep up. I've lived there 14 years and I like living there. I would appreciate some type of incentives for never being late with my rent in 14 years.

                Property Manager Response

                1/29/2017

                We appreciate you taking the time to provide feedback and appreciate you making Colonial Village at Matthews your home! We are constantly looking for ways to improve, and information like this helps. Please do not ever hesitate to contact us in the office with any difficulties or concerns, or to let us know if there is anything we can do to make your life here better!
                Review Author Icon

                Current Resident 304954

                Verified Resident 2014 - 2017

                2.2

                1/26/2017

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                  Property Manager Response

                  1/27/2017

                  Thank you so much for the review! We are thrilled that you chose to make Colonial Village at Matthews your home.
                  Review Author Icon

                  Current Resident 303804

                  Verified Resident 2016 - 2019

                  4.2

                  1/25/2019

                  Great community excellent staff and knowledgeable maintenance crew...minor issues but overall I would recommend this complex to anybody searching for an apartment complex living experience. Matthews is a great area to live in

                    Property Manager Response

                    1/24/2017

                    Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties with our maintenance team at Colonial Village at Matthews, as providing quality service is one of our guiding principles. We invite you to the leasing office to discuss your concerns further, or you can call us.
                    Review Author Icon

                    Current Resident 303710

                    Verified Resident 2016 - 2017

                    4.2

                    2/8/2017

                    It has been a good experience. I would tell other people to live here. Staff is friendly community is nice and quiet.f located in

                      Property Manager Response

                      2/9/2017

                      Thank you so much for the nice review! We appreciate your feedback and we are glad that you chose to make Colonial Village at Matthews your home.
                      Review Author Icon

                      Current Resident 302601

                      Verified Resident 2016 - 2018

                      4.8

                      12/19/2018

                      This community is great especially for people who own dogs. We dog lovers like to meet at the dog park and we have gotten to know each other well. We help babysit each other's dogs! We have never lost power even when Florence, Michael, and Diego came through.

                        Property Manager Response

                        1/20/2017

                        Thank you for the kind words about Colonial Village at Matthews! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
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                        Current Resident 302345

                        Verified Resident 2016 - 2017

                        5.0

                        1/19/2017

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                          Property Manager Response

                          1/20/2017

                          Thank you for the nice review! We are happy that you decided to make Colonial Village at Matthews your home! Thank you for being a resident!
                          Review Author Icon

                          Current Resident 301544

                          Verified Resident 2015 - 2017

                          5.0

                          7/9/2017

                          Great quiet community in the heart of downtown Matthews. The location is amazing. The apartments are updated and maintenance is always there to help as soon as they can. Rent will increase a lot after 12 months so be prepared.

                            Property Manager Response

                            1/17/2017

                            Thank you for the wonderful review! We are so happy that you decided to make Colonial Village at Matthews your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                            Review Author Icon

                            Current Resident 301110

                            Verified Resident 2016 - 2017

                            4.3

                            1/15/2017

                            The team was very profesional they help every way they can i really happy to be a part a of the comunity. On this comunity is very safety i can walk with my kids at night time with out of problem On few words the team and aparments comunity are the best.!!!!!

                              Property Manager Response

                              1/16/2017

                              Thank you for the fantastic review! We are so happy that you decided to make Colonial Village at Matthews your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
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                              Current Resident 299235

                              Verified Resident 2016 - 2019

                              3.8

                              1/16/2019

                              Quiet community. Homeschooling and restaurant.Also doctor office is convenient to my doctor office. Overall experience is good but could use some upgrades to the apartment units themselves such as carpet being replaced.

                                Property Manager Response

                                9/9/2017

                                We apologize for the difficulties you have experienced since living at Colonial Village at Matthews. Please visit us in the leasing office or call us to discuss your concerns as soon as possible. We apologize for the inconvenience and look forward to your continued loyalty with us.
                                Review Author Icon

                                Current Resident 298371

                                Verified Resident 2015 - 2017

                                4.7

                                1/7/2017

                                This community has been a great home for me and my wife. Very quite, safe, great managers and maintenance team. I have been more than satisfied with the almost two years I have lived here. The only issue I have had is when people block the roads to drop off their kids at the bus. However, the apartment managers do a good job of stopping this after a while. Everything else is great, would definitely recommend to friends and family. Great location to access the city and shopping!

                                  Property Manager Response

                                  1/8/2017

                                  Thank you for the recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right and what we could continue to improve on. Thank you so much for making Colonial Village at Matthews your home!
                                  Review Author Icon

                                  Current Resident 297540

                                  Verified Resident 2016 - 2017

                                  4.0

                                  1/4/2017

                                  It is a nice place, comfortable apartments and good service from the leasing center. The parking has enough space for the cars and the neighbors are friendly. If you like a place where you can relax and be saved, this is perfect for you.

                                    Property Manager Response

                                    1/5/2017

                                    Thank you for the super review! We are so happy that you decided to make Colonial Village at Matthews your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                                    Review Author Icon

                                    Current Resident 295979

                                    Verified Resident 2016

                                    4.3

                                    12/29/2016

                                    I haven't been here too long, but so far it's been great. Beautiful neighborhood, everyone is friendly, very clean. I love the fact that it's a pet friendly community and seems like everyone cleans up after their pets.

                                      Property Manager Response

                                      12/30/2016

                                      Thank you for the super review! We appreciate your positive feedback and are delighted you made Colonial Village at Matthews your home! Thank you for being a loyal resident!
                                      Review Author Icon

                                      Current Resident 295527

                                      Verified Resident 2016

                                      3.7

                                      12/27/2016

                                      landscaping should be the same front to back. some buildings siding coming off been that way for some time now. shingles on some roofs past there all the buildings in the front have brand new roofs

                                        Property Manager Response

                                        12/28/2016

                                        We appreciate you taking the time to provide feedback and appreciate you making Colonial Village at Matthews your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better.
                                        Review Author Icon

                                        Current Resident 294317

                                        Verified Resident 2016 - 2017

                                        4.3

                                        10/18/2017

                                        Nice community, but a lot of apartments come with old bathrooms and kitchens. Good pool, and tennis court. Nice place for living. You need to improve your playground for kids, it's small and in not in descent condition.

                                          Property Manager Response

                                          12/23/2016

                                          We appreciate you taking the time to provide feedback and appreciate you making Colonial Village at Matthews your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better.
                                          Review Author Icon

                                          Current Resident 294248

                                          Verified Resident 2016 - 2017

                                          3.7

                                          12/26/2017

                                          I like it! But when is cold weather, no body takes care the windows and doors, the cold air enters into the apartment all the time, the fans at the fronts rooms doesn't works, so my bills of energy goes "a lot" up !

                                            Review Author Icon

                                            Current Resident 293598

                                            Verified Resident 2014 - 2016

                                            4.8

                                            12/19/2016

                                            maa fee for cable in addition to my twc bill has caused me to need to move, I feel violated. The maintenance is great, grounds are maintained well, I feel safe. The Internet lounge, with printers have been convenient.

                                              Property Manager Response

                                              12/20/2016

                                              We apologize for the inconvenience our policies may have caused you. The top priority of our team here at Colonial Village at Matthews is the satisfaction of our residents. Please stop by our leasing office at your greatest convenience or call us if you desire to discuss this in more depth. Thank you for your feedback.
                                              Review Author Icon

                                              Current Resident 291913

                                              Verified Resident 2016 - 2017

                                              4.3

                                              8/11/2017

                                              The Staff is great. My biggest complaint is not having a designated parking place. I have a bad knee and walking is very painful. Sometimes I have to park a good ways away and when carrying groceries, it is very painful. I wish they would designate one parking place for each apartment. I spoke to the staff about this, but they told me they couldn't accommodate my request

                                                Property Manager Response

                                                1/16/2017

                                                At Colonial Village at Matthews, we value the feedback of our loyal residents and appreciate that you alerted us about this issue. Our staff works hard to offer top-notch service to our residents, and we sincerely apologize that your experience was not a reflection of that. Please feel free to contact or visit the leasing office to discuss your concerns.
                                                Review Author Icon

                                                Current Resident 291347

                                                Verified Resident 2016 - 2017

                                                4.7

                                                8/11/2017

                                                Quiet community with nice upgrades in the kitchen. Office staff was very efficient. I expressed the urgency of my situation and David worked expeditiously to get me an apartment asap. Communication between office and residents is great as well.

                                                  Property Manager Response

                                                  12/13/2016

                                                  Thank you for the kind words about Colonial Village at Matthews! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                                  Review Author Icon

                                                  Current Resident 290113

                                                  Verified Resident 2016

                                                  4.2

                                                  12/8/2016

                                                  I am pretty new to the place. So far l love the community.I am pretty new to the place. So far l love the communityI am pretty new to the place. So far l love the communityI am pretty new to the place. So far l love the community

                                                    Property Manager Response

                                                    12/9/2016

                                                    Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Village at Matthews your home.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    11B

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 796 sq. ft.

                                                    $1,393 - $2,543

                                                    See Floor Plan Details

                                                    11A

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 652 sq. ft.

                                                    $1,313 - $2,903

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    22A

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,043 - 1,056 sq. ft.

                                                    $1,343 - $2,658

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    32A

                                                    1 Available Unit

                                                    3 Beds, 2 Baths | 1,208 sq. ft.

                                                    $1,858 - $3,813

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 18 reviews)

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    3.7

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    4.2

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.44%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.89 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Washer/Dryer
                                                    Parking
                                                    • Surface Lot
                                                    • Parking
                                                    • Yard
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    Other
                                                    • 24-Hour Business Center with WiFi
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Areas
                                                    • Cat Friendly
                                                    • Coffee Bar
                                                    • Community-wide Wi-Fi
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Energy Star Appliances
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • On-site Manager
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Playground
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Fifty-One in Matthews, NC. These one-, two-, and three-bedroom open floor plans offer plenty of living space. Select homes feature garden tubs, bay windows, and more. A washer/dryer is included in all homes. Our buildings are set apart from each other for extra privacy. Residents enjoy luxury amenities, including the sparkling pool, 24-hour fitness center, and on-site dog park. Come be a part of our neighborhood and live a short distance from the restaurants, shopping, and fun that historic downtown Matthews offers. And, with quick access to I-485 and Independence Blvd., getting to the rest of Charlotte is easy.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Fifty-One Rated?
                                                    Based on 504 number of votes by renters, MAA Fifty-One is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Fifty-One?
                                                    MAA Fifty-One is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Fifty-One is rated 4.2 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Fifty-One?
                                                    MAA Fifty-One is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is MAA Fifty-One?
                                                    MAA Fifty-One is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Fifty-One is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Fifty-One?
                                                    MAA Fifty-One is rated 3.9 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.44% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.89 days to their community reviews in the past year.
                                                    Who manages MAA Fifty-One?
                                                    MAA
                                                    What is the pet policy at MAA Fifty-One?
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    MAA Fifty-One is a 652 - 1,208 sq. ft. apartment in Matthews in zip code 28105. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,313 - $3,813. Nearby cities include Indian Trail, Charlotte, Pineville, Monroe, IndianLand, Indian Land, Harrisburg, Waxhaw, Midland, Fort Mill, Tega Cay, Wingate, and Concord.