4.1 rating
504 total reviews
(
443 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 613865
Verified Resident • 2017 - 2019
2.5
3/10/2019
Rent increases a lot once you've been here for a year. Office staff is kind. Parking and trash is are an issue. Good amenities on property and great location for things in to do and places to go in the community.
3/13/2019
Former Resident 464106
Resident • 2016 - 2018
2.8
2/14/2019
Bug problems every day during the summer. You will find multiple cockroaches in your apartment throughout the year. Trash compacter is always overflowing during the weekend. Constant problems with AC breaking. Cheap maintenance fixes.
2/19/2019
Current Resident 591689
Verified Resident • 2018 - 2019
3.7
1/11/2019
Safe place but rent is to high and the apartments need to be updated. Staff is not that friendly and are not fair. The parking is very tight. It's over all a nice place to live but just like every other place it has your issues
1/15/2019
Current Resident 567905
Verified Resident • 2015 - 2018
2.8
11/7/2018
Since I moved here in 2015 it's changed and improved. My biggest complaint is that I've had serious issues and the complex is very nonchalant. For example: in the past 2 weeks My ceiling and bathroom mirror fan fell, it could've seriously hurt someone and they told me "you may want to vacuum" or "just sweep it up." As a long term tenant it makes me want to leave.
11/9/2018
Current Resident 566504
Verified Resident • 2017 - 2018
3.3
11/4/2018
Everything is ok. Community is very nice. My family are spend good time here. Many stores are very near this community. Community is very quiet. People in the office Are always there for help. My Children Are happy Because live here.
11/7/2018
Current Resident 563035
Verified Resident • 2018
4.0
10/27/2018
My experience has been mostly good. David S in the office was great helping us choose an apartment & do the paperwork. But, my recent service (4 weeks old) request has not been completed. Oooooooo99oooo
11/1/2018
Current Resident 554069
Verified Resident • 2008 - 2018
4.2
10/11/2018
It is a quiet, tidy community. The staff is kind, accessible, and communicative. The neighborhood is accessible to shopping, dining, the downtown Matthews area, and major roads. The area schools are exceptional.
10/16/2018
Current Resident 552370
Verified Resident • 2018
4.0
10/7/2018
Have only been half a year but otherwise it's no complaints or major problems. So I would say it's been. Ok More text as filler for 200 characters why is that a requirement up not much change since I moved in
10/11/2018
Current Resident 549212
Verified Resident • 2018
5.0
10/1/2018
There are very helpful, and kind, and did everything that I asked from them, Kiera was very helpful to us also. We are new commers and don't know anything what and how to do here. So Kiera was very helpful to us
10/4/2018
Current Resident 548770
Verified Resident • 2018
4.3
9/28/2018
Overall apartment was nice. There were spiders in every corner from being empty for so long, but the neighborhood is quiet and it is close to restaurants and shops. The staff is great and I feel safe living here even on the first floor.
10/2/2018
Current Resident 548585
Verified Resident • 2018
4.8
9/28/2018
So far my stay at Colonial Village at Matthews has been wonderful! The staff is friendly and it is a nice environment. I love having easy access to the gym and pool. Additionally, the people in this community are friendly.
10/2/2018
Current Resident 540073
Verified Resident • 2018
2.5
9/7/2018
It's a little expensive here. I may end up moving the parking situation is manageable. But the weather people park here is disrespectful. I had an issue with another tenant and she called the grounds supervisor who happened to be her dad. It's hard to feel that I got a equal amount of respect from this person
9/12/2018
Current Resident 532136
Verified Resident • 2018
4.8
8/24/2018
So far it has been a very positive and friendly experience. The community is in a great location, within walking distance to many great amenities. Again, very pleased with the location and the community.
8/28/2018
Current Resident 525309
Verified Resident • 2018 - 2019
4.3
8/25/2019
Very convenient. Near every store you can think of. Close to everything. Nice place to walk. If anything goes wrong they normally fix it the same day. The office staff are very helpful when something has to be done.
8/13/2018
Current Resident 525223
Verified Resident • 2018 - 2020
3.0
6/20/2020
The said the community will host events on a monthly basis but they never did. No events for July 4th or holidays. Maintaince team has been on and off. Some are good and some weren't. It was an ok experience not the best.
6/24/2020
Current Resident 524401
Verified Resident • 2018
4.5
8/8/2018
First time living in an apt complex & we love the size of our 2 bedroom 2 bathroom apt.The balcony is nice w/ a large patio storage area. The grounds near us are cleaner, since a few neighbors moved out.
8/13/2018
Current Resident 515245
Verified Resident • 2018
2.2
7/18/2018
I was charged twice for a new account set up fee, once with a move in fee and another in July, I feel as if I was over charged. When I moved in to the apartment it had some flaws that needed to be fixed that I put on the move in condition paper that wasn't fixed
7/20/2018
Former Resident 652156
Resident • 2018
2.8
7/15/2018
You can hear your neighbors. Office staff does nothing for noise complaints. Monthly pest control fee is a joke...spider webs form in every room of the apartment. Patio and building sidings are covered with spider webs and insects. Can't enjoy your patio/balcony because upstairs neighbors let trash, cigarette ashes, alcohol etc. fall on your personal belongings. Don't sign up for the low rate move in deposit, they will let you in for a low deposit, but after move out will charge you heavy fees on top of a $200 cleaning fee. Security is non existent. Cars are broken into and an attempted robbery occurred in broad daylight. Not sure how background checks work here, as all of my neighbors had marijuana odor coming from their apartments and balconies. Nice that they have pet stations to clean up after your dog, but watch your step cause most tenants don't pick up after their pets. Dogs are supposed to be leashed at all times, but most tenants don't abide by this, including an office staff who lets her dog roam free and doesn't clean up after it. Pool is great when tenants actually abide by the pool rules. Some tenants have more than the specified 2 guest in the pool area, and some even throw family functions there with over 20 people present. Overall, was an okay place if you are in a hurry to get an apartment, but wouldn't recommend.
7/17/2018
Current Resident 512391
Verified Resident • 2018
5.0
7/11/2018
Good recommend to anyone clean affordable great location easy access to charlotte good staff office and maintance quick response to any concern that you have jute neighbor great for kids good school area
7/15/2018
Current Resident 512086
Verified Resident • 2018 - 2019
4.5
6/26/2019
A very pleasant community in which to reside. The grounds are always well maintained and the staff courteous and professional. Paul (maintenance) is invariably well prepared and seems to be able to handle any task.
7/15/2018
Current Resident 510787
Verified Resident • 2017 - 2018
5.0
7/9/2018
It's great, staff is nice & very helpful. Grounds are always well maintained. Neighbors are very friendly, I love that everyone picks up after there dogs. Always easy to find a parking space. Maintenance team is always quick to take care any issues.
7/12/2018
Current Resident 509185
Verified Resident • 2018
4.7
7/5/2018
These apartments are located close to many shops. This is a big plus. There are very good schools here. For families with children this is a very good apartment. There is a swimming pool, a tennis court, a children's playground. That's why I chose this apartment.
7/10/2018
Current Resident 507398
Verified Resident • 2008 - 2018
4.8
7/1/2018
I have lived here for 10 years that in it self should say something . They really try and keep place looking good always making improvements adding more outside lighting all and all nice place I like the Matthews area
7/4/2018
Current Resident 506145
Verified Resident • 2018
4.2
6/27/2018
Very accommodating and helpful staff. I was happy with their service in terms of communication and clear instructions. You can tell they actually care about the residents and want to make sure everything is how it should be.
7/1/2018
Current Resident 492912
Verified Resident • 2018
3.3
5/30/2018
Move-in experience was smooth. The office team was very accommodating and responsive. I want pet owners to be reminded of their obligation to keep grounds free of feces. I have seen dog poop outside of my apartment for a week now. I pay alot of money. The rent is not cheap. I should not have to deal with that.
6/4/2018
11B
3 Available Units
1 Bed, 1 Bath | 796 sq. ft.
$1,393 - $2,543
See Floor Plan Details
11A
1 Available Unit
1 Bed, 1 Bath | 652 sq. ft.
$1,313 - $2,903
See Floor Plan Details
22A
4 Available Units
2 Beds, 2 Baths | 1,043 - 1,056 sq. ft.
$1,343 - $2,658
See Floor Plan Details
32A
1 Available Unit
3 Beds, 2 Baths | 1,208 sq. ft.
$1,858 - $3,813
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 18 reviews)
Noise
3.8
Grounds
3.7
Safety
3.9
Office Staff
3.9
Maintenance
4.2
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
18
Manager’s Review Engagement
Percentage of reviews responded to
94.44%
Manager’s Review Reply Time
Average time to respond to reviews
2.89 days
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MAA Fifty-One is a 652 - 1,208 sq. ft. apartment in Matthews in zip code 28105. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,313 - $3,813. Nearby cities include Indian Trail, Charlotte, Pineville, Monroe, IndianLand, Indian Land, Harrisburg, Waxhaw, Midland, Fort Mill, Tega Cay, Wingate, and Concord.