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A-
Award Winner
1301 Crescent Lane, Matthews, NC 28105

4.1

(504 Reviews)
$1,313 - $3,813/mo

Reviews

4.1 rating

504 total reviews

(

443 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 613865

Verified Resident 2017 - 2019

2.5

3/10/2019

Rent increases a lot once you've been here for a year. Office staff is kind. Parking and trash is are an issue. Good amenities on property and great location for things in to do and places to go in the community.

    Property Manager Response

    3/13/2019

    Thank you for your candid feedback and acknowledgment of the friendly service you receive by our team. We're also glad you enjoy our fruitful amenities and convenient location. Still, we want to ensure your entire experience is satisfying and noted your concern about parking and trash disposal. Please feel free to alert the leasing office at your earliest convenience.
    Review Author Icon

    Former Resident 464106

    Resident 2016 - 2018

    2.8

    2/14/2019

    Bug problems every day during the summer. You will find multiple cockroaches in your apartment throughout the year. Trash compacter is always overflowing during the weekend. Constant problems with AC breaking. Cheap maintenance fixes.

      Property Manager Response

      2/19/2019

      We appreciate your review as it alerts us to some issues in our community that may need a bit of extra attention. Rest assured that we will look into your trash and AC comments further. That being said, we encourage any resident experiencing bug problems to call us at 866-620-1130, so that we can schedule the proper pest control services. Thank you!
      Review Author Icon

      Current Resident 591689

      Verified Resident 2018 - 2019

      3.7

      1/11/2019

      Safe place but rent is to high and the apartments need to be updated. Staff is not that friendly and are not fair. The parking is very tight. It's over all a nice place to live but just like every other place it has your issues

        Property Manager Response

        1/15/2019

        Thank you for your honest feedback regarding pricing, staff, and parking. We are constantly evaluating how we can better serve our residents, and it appears that you have identified areas where there may be room for improvement. If you would like to provide more details about your experience, please call us at 866-620-1130, or visit the leasing office at your earliest convenience.
        Review Author Icon

        Current Resident 567905

        Verified Resident 2015 - 2018

        2.8

        11/7/2018

        Since I moved here in 2015 it's changed and improved. My biggest complaint is that I've had serious issues and the complex is very nonchalant. For example: in the past 2 weeks My ceiling and bathroom mirror fan fell, it could've seriously hurt someone and they told me "you may want to vacuum" or "just sweep it up." As a long term tenant it makes me want to leave.

          Property Manager Response

          11/9/2018

          Thanks for bringing this situation to our attention. First, we want to to thank you for being our loyal resident for so long! We are very concerned to hear of the trouble you're having in your home and would like to resolve the matter for you. If you don't mind calling again, please contact our office at 866-620-1130 to put in a work order for the mirror and fan. We apologize for any inconvenience and look forward to helping you enjoy your home again.
          Review Author Icon

          Current Resident 566504

          Verified Resident 2017 - 2018

          3.3

          11/4/2018

          Everything is ok. Community is very nice. My family are spend good time here. Many stores are very near this community. Community is very quiet. People in the office Are always there for help. My Children Are happy Because live here.

          Property Manager Response

          11/7/2018

          We appreciate your review! It's wonderful to hear that your family feels so at home in our peaceful, convenient community. If there is anything you need, please don't hesitate to reach out!
          Review Author Icon

          Current Resident 563035

          Verified Resident 2018

          4.0

          10/27/2018

          My experience has been mostly good. David S in the office was great helping us choose an apartment & do the paperwork. But, my recent service (4 weeks old) request has not been completed. Oooooooo99oooo

            Property Manager Response

            11/1/2018

            Thank you for your honest feedback. It's our goal to provide the best possible services at all times, so while it's good to hear that your interactions with David have been satisfactory, we're sorry that we've fallen short of your expectations as of late. Please know that we're committed to improving, so at your earliest convenience drop by our leasing office or call866-620-1130.
            Review Author Icon

            Current Resident 554069

            Verified Resident 2008 - 2018

            4.2

            10/11/2018

            It is a quiet, tidy community. The staff is kind, accessible, and communicative. The neighborhood is accessible to shopping, dining, the downtown Matthews area, and major roads. The area schools are exceptional.

              Property Manager Response

              10/16/2018

              We are so glad to know that you're enjoying our convenient location, access to local schools, and quiet atmosphere. Your review encourages us to continue delivering superior service and value to our residents every day. Thank you for sharing your appreciation!
              Review Author Icon

              Current Resident 552370

              Verified Resident 2018

              4.0

              10/7/2018

              Have only been half a year but otherwise it's no complaints or major problems. So I would say it's been. Ok More text as filler for 200 characters why is that a requirement up not much change since I moved in

                Property Manager Response

                10/11/2018

                Welcome to your new home! We're so glad that everything has been to your liking so far. Please do not feel shy about contacting us if you have any questions or if any issues should happen to come up. We're happy to help! Thanks for your positive review!
                Review Author Icon

                Current Resident 549212

                Verified Resident 2018

                5.0

                10/1/2018

                There are very helpful, and kind, and did everything that I asked from them, Kiera was very helpful to us also. We are new commers and don't know anything what and how to do here. So Kiera was very helpful to us

                  Property Manager Response

                  10/4/2018

                  Thanks so much for your lovely review! Our community stands apart because our staff works hard to deliver superior quality and value to residents every day, so it's very encouraging to know how satisfied you are with the service Kiera and the rest of our team have provided! Your appreciation means the world to us.
                  Review Author Icon

                  Current Resident 548770

                  Verified Resident 2018

                  4.3

                  9/28/2018

                  Overall apartment was nice. There were spiders in every corner from being empty for so long, but the neighborhood is quiet and it is close to restaurants and shops. The staff is great and I feel safe living here even on the first floor.

                    Property Manager Response

                    10/2/2018

                    Thank you for sharing your review! It's encouraging to hear that you enjoy so many aspects of our community, but we're very sorry for any issues with pests you experienced during move-in. Please let us know if there is anything we can assist you with!
                    Review Author Icon

                    Current Resident 548585

                    Verified Resident 2018

                    4.8

                    9/28/2018

                    So far my stay at Colonial Village at Matthews has been wonderful! The staff is friendly and it is a nice environment. I love having easy access to the gym and pool. Additionally, the people in this community are friendly.

                      Property Manager Response

                      10/2/2018

                      Welcome to our community! Our team delights in providing outstanding convenience and friendly service to all our residents. Enjoy your new home!
                      Review Author Icon

                      Current Resident 540073

                      Verified Resident 2018

                      2.5

                      9/7/2018

                      It's a little expensive here. I may end up moving the parking situation is manageable. But the weather people park here is disrespectful. I had an issue with another tenant and she called the grounds supervisor who happened to be her dad. It's hard to feel that I got a equal amount of respect from this person

                        Property Manager Response

                        9/12/2018

                        Thank you for sharing your concerns with us. Our goal is to provide each and every resident with the highest level of customer service, and we are disappointed to hear that this has not been your experience thus far. Please know we have taken your feedback to heart and are taking steps to improve our processes. If you'd like to discuss this issue with a member of our team, please call us at 866-620-1130.
                        Review Author Icon

                        Current Resident 532136

                        Verified Resident 2018

                        4.8

                        8/24/2018

                        So far it has been a very positive and friendly experience. The community is in a great location, within walking distance to many great amenities. Again, very pleased with the location and the community.

                          Property Manager Response

                          8/28/2018

                          Great amenities and a convenient location are just a few of the things that make living at Colonial Village at Matthews special. We're glad to know you appreciate them. Thank you for letting us know that your experience here has been very positive!
                          Review Author Icon

                          Current Resident 525309

                          Verified Resident 2018 - 2019

                          4.3

                          8/25/2019

                          Very convenient. Near every store you can think of. Close to everything. Nice place to walk. If anything goes wrong they normally fix it the same day. The office staff are very helpful when something has to be done.

                            Property Manager Response

                            8/13/2018

                            We are thrilled to hear of the excellent service youve received here at Colonial Village at Matthews! Thanks so much for sharing your awesome review, and please reach out if we can be of assistance!
                            Review Author Icon

                            Current Resident 525223

                            Verified Resident 2018 - 2020

                            3.0

                            6/20/2020

                            The said the community will host events on a monthly basis but they never did. No events for July 4th or holidays. Maintaince team has been on and off. Some are good and some weren't. It was an ok experience not the best.

                              Property Manager Response

                              6/24/2020

                              Thank you again for taking the time to share your experience.
                              Review Author Icon

                              Current Resident 524401

                              Verified Resident 2018

                              4.5

                              8/8/2018

                              First time living in an apt complex & we love the size of our 2 bedroom 2 bathroom apt.The balcony is nice w/ a large patio storage area. The grounds near us are cleaner, since a few neighbors moved out.

                                Property Manager Response

                                8/13/2018

                                We loved reading your enthusiastic review about Colonial Village at Matthews. It's great to hear that you're pleased with your spacious apartment, well-maintained grounds, and convenient patio/storage area. Welcome!
                                Review Author Icon

                                Current Resident 515245

                                Verified Resident 2018

                                2.2

                                7/18/2018

                                I was charged twice for a new account set up fee, once with a move in fee and another in July, I feel as if I was over charged. When I moved in to the apartment it had some flaws that needed to be fixed that I put on the move in condition paper that wasn't fixed

                                  Property Manager Response

                                  7/20/2018

                                  Thank you for bringing this matter to our attention. We apologize if there were any miscommunications from our team about our charges and fees. We understand how frustrating this situation is, and we would love to help find a solution. Please give us a call at 866-620-1130 to discuss your thoughts and your repair requests in more detail.
                                  Review Author Icon

                                  Former Resident 652156

                                  Resident 2018

                                  2.8

                                  7/15/2018

                                  You can hear your neighbors. Office staff does nothing for noise complaints. Monthly pest control fee is a joke...spider webs form in every room of the apartment. Patio and building sidings are covered with spider webs and insects. Can't enjoy your patio/balcony because upstairs neighbors let trash, cigarette ashes, alcohol etc. fall on your personal belongings. Don't sign up for the low rate move in deposit, they will let you in for a low deposit, but after move out will charge you heavy fees on top of a $200 cleaning fee. Security is non existent. Cars are broken into and an attempted robbery occurred in broad daylight. Not sure how background checks work here, as all of my neighbors had marijuana odor coming from their apartments and balconies. Nice that they have pet stations to clean up after your dog, but watch your step cause most tenants don't pick up after their pets. Dogs are supposed to be leashed at all times, but most tenants don't abide by this, including an office staff who lets her dog roam free and doesn't clean up after it. Pool is great when tenants actually abide by the pool rules. Some tenants have more than the specified 2 guest in the pool area, and some even throw family functions there with over 20 people present. Overall, was an okay place if you are in a hurry to get an apartment, but wouldn't recommend.

                                    Property Manager Response

                                    7/17/2018

                                    Thank you for your feedback. We regret to hear that your experience has been less than pleasant. Your satisfaction is our top priority, so it is quite alarming to read these comments. It is our goal to ensure the buildings and grounds throughout our community are well-maintained, clean, and in this case, pest-free. To help us better understand the full situation, please call us at your earliest convenience at 866-620-1130, or visit the leasing office.
                                    Review Author Icon

                                    Current Resident 512391

                                    Verified Resident 2018

                                    5.0

                                    7/11/2018

                                    Good recommend to anyone clean affordable great location easy access to charlotte good staff office and maintance quick response to any concern that you have jute neighbor great for kids good school area

                                      Property Manager Response

                                      7/15/2018

                                      It's a delight to receive your wonderful five-star review of Colonial Village at Matthews! From our superior upkeep and value to our premium location and welcoming atmosphere, our community offers residents the best all-around choice to suit their diverse lifestyles. We're so glad you chose us for your home, and we greatly appreciate you taking the time to share your recommendation.
                                      Review Author Icon

                                      Current Resident 512086

                                      Verified Resident 2018 - 2019

                                      4.5

                                      6/26/2019

                                      A very pleasant community in which to reside. The grounds are always well maintained and the staff courteous and professional. Paul (maintenance) is invariably well prepared and seems to be able to handle any task.

                                        Property Manager Response

                                        7/15/2018

                                        Thanks for sharing your complimentary review of Colonial Village at Matthews as a new resident. We're so glad to have you here, and we appreciate your kind words for our staff, as we strive to provide our residents an exceptional place to call home. Please don't hesitate to let us know if there's anything further we can do to enhance your comfort.
                                        Review Author Icon

                                        Current Resident 510787

                                        Verified Resident 2017 - 2018

                                        5.0

                                        7/9/2018

                                        It's great, staff is nice & very helpful. Grounds are always well maintained. Neighbors are very friendly, I love that everyone picks up after there dogs. Always easy to find a parking space. Maintenance team is always quick to take care any issues.

                                          Property Manager Response

                                          7/12/2018

                                          Wow! We appreciate this awesome review about Colonial Village at Matthews. We work hard every day to provide our residents superior service and exceptional facilities. Your comments are validation of our efforts. Thank you for your encouragement!
                                          Review Author Icon

                                          Current Resident 509185

                                          Verified Resident 2018

                                          4.7

                                          7/5/2018

                                          These apartments are located close to many shops. This is a big plus. There are very good schools here. For families with children this is a very good apartment. There is a swimming pool, a tennis court, a children's playground. That's why I chose this apartment.

                                            Property Manager Response

                                            7/10/2018

                                            We appreciate your five-star rating of Colonial Village at Matthews. We're very happy to hear that you're enjoying our family friendly environment, in addition to our convenient location. Thank you for sharing your appreciation!
                                            Review Author Icon

                                            Current Resident 507398

                                            Verified Resident 2008 - 2018

                                            4.8

                                            7/1/2018

                                            I have lived here for 10 years that in it self should say something . They really try and keep place looking good always making improvements adding more outside lighting all and all nice place I like the Matthews area

                                              Property Manager Response

                                              7/4/2018

                                              Thank you for your outstanding review of Colonial Village at Matthews. Our team strives to keep our community well-kept and updated. Thank you for making us your home and for being a loyal resident!
                                              Review Author Icon

                                              Current Resident 506145

                                              Verified Resident 2018

                                              4.2

                                              6/27/2018

                                              Very accommodating and helpful staff. I was happy with their service in terms of communication and clear instructions. You can tell they actually care about the residents and want to make sure everything is how it should be.

                                                Property Manager Response

                                                7/1/2018

                                                Thank you for your exceptional review of Colonial Village at Matthews. Our staff is very accommodating and works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our community! Thank you for your appreciation.
                                                Review Author Icon

                                                Current Resident 492912

                                                Verified Resident 2018

                                                3.3

                                                5/30/2018

                                                Move-in experience was smooth. The office team was very accommodating and responsive. I want pet owners to be reminded of their obligation to keep grounds free of feces. I have seen dog poop outside of my apartment for a week now. I pay alot of money. The rent is not cheap. I should not have to deal with that.

                                                  Property Manager Response

                                                  6/4/2018

                                                  Thanks for your review of Colonial Village at Matthews. Our staff works hard to deliver superior service and value to residents each day and put them at ease from the very beginning. It's wonderful to know that our team members were able to make your move a stress-free experience, but we're sorry that you've experienced issues with neighbors not cleaning up after their dogs. Well look into this issue right away, but please feel free to visit our leasing office if you'd like to discuss further.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  11B

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 796 sq. ft.

                                                  $1,393 - $2,543

                                                  See Floor Plan Details

                                                  11A

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 652 sq. ft.

                                                  $1,313 - $2,903

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  22A

                                                  4 Available Units

                                                  2 Beds, 2 Baths | 1,043 - 1,056 sq. ft.

                                                  $1,343 - $2,658

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  32A

                                                  1 Available Unit

                                                  3 Beds, 2 Baths | 1,208 sq. ft.

                                                  $1,858 - $3,813

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings (from 18 reviews)

                                                  Noise

                                                  3.8

                                                  Grounds

                                                  3.7

                                                  Safety

                                                  3.9

                                                  Office Staff

                                                  3.9

                                                  Maintenance

                                                  4.2

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores N/A

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  18

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  94.44%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.89 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Washer/Dryer
                                                  Parking
                                                  • Surface Lot
                                                  • Parking
                                                  • Yard
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  Other
                                                  • 24-Hour Business Center with WiFi
                                                  • 24-Hour Emergency Maintenance
                                                  • Additional Storage
                                                  • Air Conditioning
                                                  • BBQ and Picnic Areas
                                                  • Cat Friendly
                                                  • Coffee Bar
                                                  • Community-wide Wi-Fi
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Dog Park
                                                  • Energy Star Appliances
                                                  • Fitness Center
                                                  • Grilling Area
                                                  • Large Dog Friendly
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Courtesy Officer
                                                  • On-site Manager
                                                  • Package Receiving Service
                                                  • Pest Control Service
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Playground
                                                  • Pool
                                                  • Preferred Employee Discount
                                                  • Storage Space
                                                  • Sundeck
                                                  • Tennis Court
                                                  • Wi-Fi Access
                                                  • WiFi in Common Areas
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                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Fifty-One in Matthews, NC. These one-, two-, and three-bedroom open floor plans offer plenty of living space. Select homes feature garden tubs, bay windows, and more. A washer/dryer is included in all homes. Our buildings are set apart from each other for extra privacy. Residents enjoy luxury amenities, including the sparkling pool, 24-hour fitness center, and on-site dog park. Come be a part of our neighborhood and live a short distance from the restaurants, shopping, and fun that historic downtown Matthews offers. And, with quick access to I-485 and Independence Blvd., getting to the rest of Charlotte is easy.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is MAA Fifty-One Rated?
                                                  Based on 504 number of votes by renters, MAA Fifty-One is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Fifty-One?
                                                  MAA Fifty-One is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  MAA Fifty-One is rated 4.2 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at MAA Fifty-One?
                                                  MAA Fifty-One is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is MAA Fifty-One?
                                                  MAA Fifty-One is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  MAA Fifty-One is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at MAA Fifty-One?
                                                  MAA Fifty-One is rated 3.9 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 94.44% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.89 days to their community reviews in the past year.
                                                  Who manages MAA Fifty-One?
                                                  MAA
                                                  What is the pet policy at MAA Fifty-One?
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

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                                                  Under New Management

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                                                  MAA Fifty-One is a 652 - 1,208 sq. ft. apartment in Matthews in zip code 28105. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,313 - $3,813. Nearby cities include Indian Trail, Charlotte, Pineville, Monroe, IndianLand, Indian Land, Harrisburg, Waxhaw, Midland, Fort Mill, Tega Cay, Wingate, and Concord.