4.2 rating
627 total reviews
(
460 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 732561
Verified Resident • 2019
3.3
12/31/2019
Nice staff and good maintenance team. The amenities are convenient to my apartment location. The playground is nice for small kids. Residents with dogs do not pick up their dog's waste which is not good when the kids are playing in the grass.
1/6/2020
Current Resident 726770
Verified Resident • 2019
4.0
12/11/2019
The community is ok. The gate doesn't really serve much of a purpose outside of looking neat. It's not there for security reasons. My apartment had some issues. It smelled weird after I moved in and I was never able to pinpoint the smell. I had a problem with spiders in my apartment. SPIDERS. Who has a problem with spiders? The blinds in my apartment need replacing, I'm not really sure they even fully close. My neighbor was nice but I occasionally get a decent waft of weed inside my apartment from people smoking next to the AC units. The staff has been nice so far and maintenance has resolved the critical issues I have had.
12/13/2019
Current Resident 716380
Verified Resident • 2019
4.0
11/11/2019
My experience at Ashley Park Apartments has overall been a positive one. I especially like the comfort of my apartment and the indoor basketball court which is pretty unique. Also, this apartment has very easy access to Brier Creek shopping and there is minimal traffic to RTP.
11/18/2019
Current Resident 707571
Verified Resident • 2019
4.7
10/16/2019
Enjoy living here! It's quiet & our neighbors are nice. We also like that the pool stays open past Labor Day and love the clubhouse! The Doggie Park is an added plus! The staff is very pleasant. Thank you.
10/21/2019
Current Resident 694113
Verified Resident • 2019
1.3
9/12/2019
Manager Amanda is liar and rude. I requested bug spray for insects many times , each they leave a paper but don't do the job. Manager Amanda needs to send someone to verify if bug spray for insects is actually done or not. By just leaving a piece a paper doesn't mean job is done. She is lair and rude. It is very unsafe. I will write to HUD and health department for health hazards at the this property. Total useless manager.
9/12/2019
Current Resident 690416
Verified Resident • 2018 - 2019
5.0
9/5/2019
We love it here. There's staff is wonderful and the maintenance is very professional and quick to resolve issues. We feel very safe here. And have a good community feel. We don't want to move anytime soon.
9/13/2019
Current Resident 684805
Verified Resident • 2017 - 2019
5.0
8/23/2019
It is a beautiful apartment. I also like the pool. I also like the room loft. The rainy day was hard. The repair is over now. Office coffee is not available at 7am. One of my friends lives in the same apartment. I looked into my room and decided on this apartment.
8/29/2019
Current Resident 684312
Verified Resident • 2015 - 2019
3.5
8/22/2019
Plus- Very convenient to daily needs. Lots of amenities within along with community events. The clubhouse can be used which is lovely if you want to host a party/shower. Delta- walls are thin therefore neighbors will be heard. Major pest issue on first floor.
8/29/2019
Current Resident 684050
Verified Resident • 2018 - 2019
3.0
8/21/2019
It's ok. We have stayed at better communities where regular maintenance is done in the unit. Units are not very energy efficient. Maintenance doesn't fully correct issues, i.e. fixed leaky roof but didn't repair drywall where the leak occurred. Walls are thin. We can hear everything outside and in neighboring units. We are on third floor but it sounds like the lawn mower is running right next to the window... louder than when we lived on 1st floor in another community.
9/13/2019
Current Resident 675894
Verified Resident • 2019
3.2
8/7/2019
Everyone is nice. Staff makes a lot of promises, great intentions & pleasant conversation, but there is little follow through. Management does not exist, just a lot of people recording your complaints/concerns. The amenities aren't that great. Pay a lot of fees - one being a monthly fee for exterminator. I've put in a number of request.. wasp nest still here 7 months later. Building seems to have nest inside the eaves but staff says exterminator doesn't do that. Wouldn't think this place was worth it if i didn't have a roommate sharing the cost.
8/9/2019
Zaengle89
Resident • 2019
1.0
8/6/2019
The dirtiest, most expensive, rudest, smelliest place I've ever lived. Travel nurse at duke, which (I def recommend the hospital) just not the place. Staff is rude, never calls back, make excuses for why things aren't done. Parking is awful. Have continuous bugs including over a hundred small spiders hatch in my bathroom, was supposed to have bug people come but was told "oh sorry it was a holiday so next week." Next week came & they didn't do anything because I had cats when I ASKED prior if I needed to do anything or if it was safe. Then they came when I was home & said it was fine that they coulda came the week prior without issues. The bug people couldn't believe how many spiders & centipedes that are coming in. Communication is horrible in this place. If someone's moving in and they're banging through your floors to get the apartment ready it doesn't matter that you work night shift basically was told " I don't know the schedule but it can be 7 days for our contractors and hopefully it's not all day, there's nothing we can do." I didn't ask to have it stopped I asked what the schedule was so I could plan since I work. Also there are millions of centipedes. Have actually had multiple occurrences where I've woken up with a spiders on me. The place is damp dark & smells, and I have a neighbor who smokes cigs in which the smell comes into my living room. I have even resorted to using an air purifier because it is that bad. When I complained I was told "sorry it's not a non-smoking community there's nothing we can do." I've also had packages thrown outside my door but pay for parcel lockers. The parking is a free for all so if you like walking far away this is the place for you. After I extended my contract at duke the apartment complex increased my rent by $300 per month stating that summer is prime time & "they could find someone to replace me in a day." They're rude, careless and the location isn't even great. When I arrived I asked about the hot tub & was told "oh we're fixing it." Yeah it was like 6 weeks before anything happened. When I moved in there were wires just hanging in my closet and holes under the cabinets where my cats could climb in, to fix it they used tin foil & tape. I've also had a shower leak inside the wall the first week I moved in & had to have maintenance put a hole in the wall, not being able to have a shower for a week. Yeah welcome. The only good thing about my apartment is there is a patio. Currently counting down the days until I leave, id start packing but I don't want to take bugs home with me. I'd pay just about anything else to live elsewhere, thankfully this isn't a permanent home. Save yourself the frustration and money, go elsewhere.
8/9/2019
Current Resident 670068
Verified Resident • 2017 - 2019
5.0
7/26/2019
My experience living here at the Ashley park apartments has been the best experience I have ever incounter in a long time. Especially with the help of Jocelyn and I can say that she had always made me feel welcomed and I'm very thankfull
7/31/2019
Current Resident 666056
Verified Resident • 2019
5.0
7/17/2019
My experience so far at this apartment complex has been a great one the people here are so very friendly the staff is wonderful and knowledgeable the apartment is very well to my liking overall it's the best place I have live so far
7/19/2019
Current Resident 661227
Verified Resident • 2017 - 2019
2.8
7/6/2019
They need to take more responsibility when they are at fault. They barely Compensate tenants when they are at fault. There is not a first come first serve community. They need to change plenty. Car theft is a big problem.
7/10/2019
Former Resident 56427
Resident • 2016 - 2019
1.5
6/11/2019
Terrible place to live. This is a unsafe community. Burglary in apartments and to your automobile. Think twice before you move here. Nothing here is confidential. The staff will talk your business in front of anyone that's around. Stay away from this hell whole!!!!
6/14/2019
Current Resident 650933
Verified Resident • 2018 - 2020
4.8
6/15/2020
Great staff Everything is good except the rent value First year the rent was good and on my 2nd lease year they raised the rent value ,,, now during COVID-19 I t would have been great if they reduced the rent by %20 or so go people who pay on time
6/14/2019
Current Resident 649183
Verified Resident • 2019
5.0
6/5/2019
My experience so far has been amazing! Beyond happy with my apartment home! I cannot wait to see what this year brings for me at Ashley park! The staff has been very helpful and is always very happy to assist with all challenges
6/14/2019
Current Resident 645136
Verified Resident • 2018 - 2019
4.8
5/27/2019
The office staff here is friendly, outgoing and professional. Maintenance issues are promptly taken care of. They've made this place not just another apt complex but a home! They also do a variety of events for the tenants here as well
6/1/2019
Prospective Resident 876565
Prospect • Visited 2019
2.8
5/20/2019
Was told last Monday that the apartment that my significant other and I are getting was ready. Fast forward to today, it's still not ready. What is going on? You can't give us a day and say it's ready and then a couple of days prior and tell us it's not ready it'll be ready the weekend. The weekend comes and it's still NOT READY?! So, we're still waiting. I already have some concerns. I would recommend this place if they gave us an ACCURATE amount of time when to move in, but, we haven't moved in yet.
5/23/2019
Current Resident 639634
Verified Resident • 2018 - 2019
2.3
5/13/2019
I experienced emergency maintenance issues from the first day I moved in. There have been several instances with water gushing out of sinks and other areas and I have had damage to my apartment and belongings. There are several things that I have requested maintenance to fix and they have either done nothing or broken something else in the process. I do not wish to contact them for anything anymore unless it is an emergency. The walls and floors are too thin and I can hear everything from the neighbors above me. When they walk it sounds like they are stomping and it shakes the walls and my decorations. I can also hear the television of the apartment next to mine. If anyone talks outside my windows (I'm on the second floor) in the parking lot, I can hear every word they say. It seems there is no insulation anywhere.
5/14/2019
Current Resident 637816
Verified Resident • 2019 - 2020
5.0
1/7/2020
Great community, and social gatherings. Need more visitors parking around the buildings instead of by the leasing office. The maintenance team follows up on requests and the office staff is amazing especially Ms. Stephanie.
5/13/2019
Current Resident 634253
Verified Resident • 2019
3.3
9/24/2019
Please do not move here. The apartment is a great size but they have a bug issues, parking issues, gate issues, and other issues. The staff are very considerate and they will try there best to help you but they only have a little bit of power. The owners need to fix these things.
5/7/2019
Current Resident 631781
Verified Resident • 2019
4.7
9/6/2019
Ashley Park has always been prompt in their responses. I love the on site amenities. The rent is pretty reasonable for the location. I've lived in several different complexes over the last few years. This feels
5/7/2019
Current Resident 630145
Verified Resident • 2018 - 2019
4.0
4/22/2019
As a new transplant to North Carolina this community has been great! The location is perfect and the price point is very affordable. The only suggestion I would make would be to upgrade the gym/workout area.
4/26/2019
Current Resident 617965
Verified Resident • 2018 - 2019
4.7
3/20/2019
Staff is great and apartments are beautiful! The community is very nice and fancy looking. Definitely getting value for your rent cost. They host lots of social events for the community and we love the food trucks.
4/17/2019
One Bedroom Apartment Homes
1 Bed, 1 Bath | 816 - 1,046 sq. ft.
$1,297 - $2,658
See Floor Plan Details
Two Bedroom Apartment Homes
2 Beds, 2 Baths | 1,107 sq. ft.
$1,469 - $3,390
See Floor Plan Details
Three Bedroom Apartment Homes
3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.
$1,603 - $4,403
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 54 reviews)
Noise
4.3
Grounds
4.4
Safety
3.9
Office Staff
4.7
Maintenance
4.4
Neighborhood
4.8
Survey Scores (from 265 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.3
Maintenance & Support Survey
4.5
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
54
Manager’s Review Engagement
Percentage of reviews responded to
98.15%
Manager’s Review Reply Time
Average time to respond to reviews
1.41 days
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Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.