Ashley Park at Brier Creek
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A
Award Winner
10300 Pine Lakes Court, Raleigh, NC 27617

4.2

(892 Reviews & Surveys)
$1,297 - $4,403/mo

Reviews

4.2 rating

627 total reviews

(

460 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1163798

Verified Resident 2023

3.7

7/27/2023

Nice staff, upon arrival apartment was not ready on move in date, dirty and quite a few of maintenance issues Toilets are to low especially for handicap and no linen closet (ex for towels) also central air units to close to bedroom windows on first floor

    Property Manager Response

    8/7/2023

    Hello! We appreciate you taking the time to leave us this feedback. This is definitely not our standard. We do appreciate the opportunity to make things right in your new home. Please reach out to is at (919)806-5674 with any issues. Thank you again and have a great day!
    Review Author Icon

    Current Resident 1161428

    Verified Resident 2021 - 2023

    3.2

    7/20/2023

    I'm just have moving in 2021. Just need to know got a low balance for rental payment. I shouldn't have a high risk a apartment. Um, My fahter and I have a half payment in july the year. Um, I hopeful would be need printer in my email.

      Property Manager Response

      8/10/2023

      Hello! Please call the office for any balance inquiries at (919)806-5674 or email us at info@ashleyparkapartmenthomes.com . Have a great day!
      Review Author Icon

      Prospective Resident 1156492

      Verified ProspectVisited 2023

      4.5

      7/5/2023

      My tour guide was Jocelyn and she is awesome!!! She was friendly and made me feel like this is definitely where I want to spend my money. She ensured that all my questions were answered and was super helpful with me making my decision.

        Property Manager Response

        7/7/2023

        We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ashley Park Apartments. I will pass your kind words along to Jocelyn. We hope to have you as our neighbor here at Ashley Park! Have a wonderful evening!

        Updated Review

        Review Author Icon

        Current Resident 931945

        Verified Resident 2021 - 2023

        3.7

        6/28/2023

        3.5 out of 5 for me. I've been here 2 years so far. Management has changed hands a few times in that time. Currently I have no issues except for maintenance not right the first time. In the first month I had issues with the toilet, washer and dryer, microwave, etc. maintenance staff are very very nice but, things don't get fixed the first time. They have messed up or made something worse but they are nice. For the most part, this is a great community to live as far as the staff and my neighbors.

          Property Manager Response

          7/4/2023

          Hello! Your wonderful feedback and rating mean a lot to us. I hope everything is currently repaired in your home. Please do not hesitate to reach out to us if you need anything! Have a great week!
          Review Author Icon

          Prospective Resident 1154179

          Verified ProspectVisited 2023

          5.0

          6/27/2023

          Bexler me ha parecido una comunidad segura aparte de hermosa y tranquila, la atenci?n de su personal es altamente humano, su ubicaci?n es bien c?ntrica , quedas cerca de tiendas, restaurantes, farmacias y mercados.

            Property Manager Response

            6/30/2023

            Thank you! Have a great day!
            Review Author Icon

            Current Resident 1154171

            Verified Resident 2023

            5.0

            6/27/2023

            Very friendly and always ready to help staff. Jocelyn's one of their senior leasing consultants there and she always shows great work ethic and she cares. No matter what you need, she will always try to help with a big genuine smile on her face. Maintenance people always on standby. Will recommend Ashley Park to anyone I know.

              Property Manager Response

              6/30/2023

              Thank you for your kind review; we are happy to pass along your comments to the team here at Ashley Park Apartments! If you have any further questions, please give us a call. We're always happy to help!

              Updated Review

              Review Author Icon

              Current Resident 1065940

              Verified Resident 2022 - 2023

              4.8

              6/24/2023

              This apartment complex is just beautiful, even the garbage disposal area has been thoughtfully designed and is nicely concealed in a matching brick enclosure, so unusual these days. The grounds are luxuriant, beautifully arranged and maintained. I'm so proud to live here. Excellent pool and sunbathing deck. The apartments are elegant and spacious, my kitchen is a pleasure, nice and roomy for meal preparation, not tiny and cramped like some I've had. My balcony is generous, the largest I've had and I use it all 3 seasons. Very happy here.

                Property Manager Response

                6/30/2023

                We are so happy to read such a great review about Ashley Park Apartments! We're so glad that you love living here! Please let us know if there is anything that you need. Have a wonderful week!
                Review Author Icon

                Prospective Resident 1152642

                Verified ProspectVisited 2023

                5.0

                6/22/2023

                It was great. Kayden did amazing job of addressing my needs and showing me the apartment. He did well at explain pricing and being flexible with making time for me to return with my partner the next day despite the rain.

                  Property Manager Response

                  6/30/2023

                  Thank you for taking the time to let us know how Kayden did. Positive comments are always appreciated and are very encouraging. I'll make sure to let him know how well he has done. We hope you have a great day!
                  Review Author Icon

                  Current Resident 1152110

                  Verified Resident 2022 - 2023

                  3.7

                  6/20/2023

                  Love living here, staff and maintenance super friendly and take care of any problems in a timely manner. Best part is the pool we enjoy that so much! Located next to brier creek shopping center, you have everything you could need in walking distance.

                    Property Manager Response

                    6/21/2023

                    Thank you so much for your positive comments about Ashley Park Apartments! I will make sure to let the maintenance team know how much they're appreciated. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    Prospective Resident 1143408

                    Verified ProspectVisited 2023

                    5.0

                    5/23/2023

                    Looking to rent at this community. The leasing managers were very friendly and welcoming. The community itself is beautiful and offers great amenities! Definitely great value for this area. I look forward to joining the community.

                      Property Manager Response

                      6/1/2023

                      Thank you again for taking the time to let us know how we did. We look forward to having you as our neighbor! We hope you have a great day!
                      Review Author Icon

                      Current Resident 1142633

                      Verified Resident 2022 - 2023

                      4.2

                      5/20/2023

                      I relocated here from Maryland. This was the first community I toured and I loved it immediately. From the first interaction with the staff until now they have never changed. The staff here really treats you as part of their community and not just a name in a apartment. The apartments are nice and open and the grounds are fairly clean for the most part. I have recommended this community multiple times and will continue to do so.

                        Property Manager Response

                        5/25/2023

                        Thank you again for taking the time to let us know how we're doing. I'm so glad you enjoy living here. Please let us know if there is anything you need. We hope you have a great day!
                        Review Author Icon

                        Prospective Resident 1139072

                        Verified ProspectVisited 2023

                        5.0

                        5/9/2023

                        The community is beautiful. Kaiden is absolutely amazing. I will be making Ashley my home this fall. The amenities are everything. Apartments are huge and beautiful. The location is centrally located.

                          Property Manager Response

                          5/10/2023

                          Thank you so much for taking the time to let us know well Kayden is doing and how much you love our community. Please let us know if there are any questions that you have throughout the application process. We look forward to having you here! We hope you have a great day!
                          Review Author Icon

                          Current Resident 1135674

                          Verified Resident 2022 - 2023

                          2.5

                          4/29/2023

                          It's a very nice community. At times it can be a little loud with neighbors with music and kids running through the breeze ways. The pet owners don't always pick up there pets waste. I've stepped in poop twice. The inside of the apartments are well maintained and very up to date. I like the size of the balconies. And the office staff is very nice and understanding and will wrk with you on certain situations.

                            Property Manager Response

                            5/2/2023

                            Hello! Thank you so much for your feedback. We would like to have a better understanding about your experience so we can narrow down where the issues are coming from. Please reach out to us at (919) 806-5674 at your earliest convenience and we will do our best to resolve this with you.
                            Review Author Icon

                            Current Resident 1134901

                            Verified Resident 2022 - 2023

                            3.5

                            4/26/2023

                            The property is ok. The leasing office staff is pretty great. Not sure about other parts of the complex but for me, the neighbors can be heard through the ceiling and the floor and there is almost always some noise coming from outside. Some times it's music blasting from cars or people are talking close to the buildings. I also have a smell in my unit but I was told that it's most likely from a neighbor and nothing that they can do about it. Depending on what part of the complex you are in, parking might be a nightmare but I'm OK with a short walk to the building so I've gotten used to that. If it wasn't for the smell and the noise, this would be the best place for me.

                              Property Manager Response

                              4/28/2023

                              Good evening! We appreciate you taking the time to leave us this feedback. We would love the chance to hear more and see what we can do to make things more enjoyable for you. When you have time, please give us a call at (919)806-5674 or stop by the office.

                              Updated Review

                              Review Author Icon

                              Current Resident 1000750

                              Verified Resident 2003 - 2023

                              2.8

                              4/25/2023

                              One thing is the quality of communication with personnel in the office. The amenities has gone such as coffee and donuts available in the morning.Every thing seems centered on the children of the community and not the adults

                                Property Manager Response

                                4/27/2023

                                We regret to hear that you are displeased with your recent experiences with us. We do have coffee available in the lounge daily during office hours. Our last resident event was an Easter Egg Hunt however, our May 10th even is a Sip and Paint Party. We do hope to you can make it. We would also love the chance to turn your experience around. Please call me when you have time at (919)806-5674.
                                Review Author Icon

                                Current Resident 1134555

                                Verified Resident 2022 - 2023

                                4.5

                                4/25/2023

                                Love the area and the apartment complex. Apartment was well kept and we had minor to no issues since we've moved in. The maintenance staff is amazing, they are quick and efficient, they respond and follow up with work orders as soon as possible. The main office is always welcoming and equipped to help with any issues that may arise. Overall we have had a great first year and look forward to hopefully renewing.

                                  Property Manager Response

                                  4/26/2023

                                  Thank you so much for your positive comments about Ashley Park Apartments! We're so glad you enjoy living here! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
                                  Review Author Icon

                                  Prospective Resident 1133684

                                  Verified ProspectVisited 2023

                                  5.0

                                  4/21/2023

                                  Upon entering Jocelyn was very attentive and got up to greet me. She took her time with information and answers and honestly was the best associate I met that day! While not completely upgraded, it was clean and smelled fresh!!! So important!

                                    Property Manager Response

                                    4/24/2023

                                    Thank you for your kind review. We are happy to pass along your comments to the team here at Ashley Park Apartments! We look forward to your next visit!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 397243

                                    Verified Resident 2016 - 2023

                                    2.2

                                    4/21/2023

                                    It use to feel more like a community which also included the leasing office and management but not so much in the last couple of years. The only person that I found to a constant and can be depended on to assist is someone who should be management of the leasing office is Mrs. Traci.

                                      Property Manager Response

                                      4/24/2023

                                      We regret to hear that you don't feel a sense of community with us, but would appreciate the chance to turn that around. When you have the time, could you please call me at the office at (919)806-5674.
                                      Review Author Icon

                                      Current Resident 1131105

                                      Verified Resident 2022 - 2023

                                      4.3

                                      4/13/2023

                                      It is very well located, it has a swimming pool, gym, party room, it is safe, the appliances must be modernized, the staff that attends is very friendly.The school bus passes by the front of the urbanization, it is 0 tolerance for drugs, it has barbecues.

                                        Property Manager Response

                                        4/24/2023

                                        Thank you again for taking the time to let us know how much you enjoy living here! Please let us know if there is anything we can do to improve. You can reach us in the office at (919)806-5674. We hope you have a great day!
                                        Review Author Icon

                                        Current Resident 1128030

                                        Verified Resident 2022 - 2023

                                        2.8

                                        4/4/2023

                                        It has been ok but not the best for the price I would have expected a more updated property not being able to hear everything outside because of Cheap windows the towing is selective and not realistic because they don't get the broken down cars like stated they get fresh parked cars just to make money has nothing to do with keeping parking for tenants

                                          Property Manager Response

                                          4/24/2023

                                          Hi there, I would like to get some more details regarding the issues that you're experiencing. We hope you are willing to give us another chance. Please reach out to us at (919) 806-5674 so we can work towards a resolution.
                                          Review Author Icon

                                          Current Resident 1127878

                                          Verified Resident 2020 - 2023

                                          5.0

                                          4/4/2023

                                          Ashley Park Apartments is a great place to live and I love the spacious rooms. It is very family friendly and has many amenities and I love the calling this home. You can walk to the out door malls. Plus food stores, nail shops, and everything you need is in between two traffic lights. So if you're interested in looking for a place to call home ?? come to Ashley Park Apartments.

                                            Property Manager Response

                                            4/24/2023

                                            Good afternoon! Thank you so much for your positive comments about our community! If you need anything, please feel free to give us a call or stop by. Have an awesome day!
                                            Review Author Icon

                                            Prospective Resident 1126519

                                            Verified ProspectVisited 2023

                                            5.0

                                            3/30/2023

                                            Excellent, Jocelyn provided us with all the information we needed and did it in a very professional way.. She showed us all the amenities , the community , one of the units which was kept in mint conditional. Great experience.

                                              Property Manager Response

                                              4/24/2023

                                              Thank you again for taking the time to let us know how Jocelyn did. We hope to see you again soon! Have a great day!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 1009607

                                              Verified Resident 2021 - 2023

                                              1.8

                                              3/19/2023

                                              You should move here if you like roaches, house centipedes, garbage on the ground (including broken bottles and shards of glass) , loud neighbors that move in at 2 in the morning, large rent increases, large number of car break-ins ,and incompetent office staff.

                                                Property Manager Response

                                                4/24/2023

                                                Good morning and thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied living here at Ashley Park. We would like to work towards a resolution, so if you are willing, please reach out to us at (919) 806-5674 to discuss this further.
                                                Review Author Icon

                                                Current Resident 1119418

                                                Verified Resident 2013 - 2023

                                                2.3

                                                3/8/2023

                                                convenient location for shopping, commute, park and more, but I don't feel secure anymore in this particular community due to lots of violation occurred in neighborhood such as drugs, fights, car break-in and more. Quality of my residency decreased and I am going to move out as soon as my lease expires.

                                                  Property Manager Response

                                                  4/25/2023

                                                  Hi Verified Resident 1119418, we regret to hear that you are currently displeased with our community. Unfortunately, crime has no address. However, we do work closely with the police department in efforts to minimize crime in our community. We are open to any suggestions you may have to make Ashley Park Apartments. Please contact us at 919-806-5674. We'd love to hear your thoughts. Thanks for your feedback.
                                                  Review Author Icon

                                                  Current Resident 1117907

                                                  Verified Resident 2023

                                                  4.7

                                                  3/3/2023

                                                  Overall my move in was ok besides severals issues with the apartment but most of the issues have been handled thanks. In the future please make sure apartments are move in ready before moving someone in.

                                                    Property Manager Response

                                                    4/24/2023

                                                    Good afternoon and thank you for your feedback! I'm sorry to hear that items in your new home were not addressed prior to move in. I do hope that they have since been resolved. We're always striving to increase our standards and this information is very helpful. If there is anything I can help you with, please do not hesitate to reach out to me. I hope you have a fantastic weekend!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom Apartment Homes

                                                    1 Bed, 1 Bath | 816 - 1,046 sq. ft.

                                                    $1,297 - $2,658

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Apartment Homes

                                                    2 Beds, 2 Baths | 1,107 sq. ft.

                                                    $1,469 - $3,390

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom Apartment Homes

                                                    3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.

                                                    $1,603 - $4,403

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 54 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 265 surveys)

                                                    Post-Tour Survey

                                                    4.7

                                                    Move-In Survey

                                                    4.3

                                                    Maintenance & Support Survey

                                                    4.5

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    54

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.15%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.41 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Alarm
                                                    • Balcony/Deck
                                                    • Bark Park
                                                    • Basketball Court
                                                    • Built-in Surround Sound Speakers
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Ceramic Flooring
                                                    • Clubhouse
                                                    • Conference Room
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Frost Free Refrigerators with Ice Makers
                                                    • Garbage Disposal
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • Lofts in Select Units
                                                    • Media Center
                                                    • Microwave
                                                    • On-site Personnel
                                                    • Outdoor Patio
                                                    • Parcel Alert System
                                                    • Picnic Area
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Resident Car Care Center
                                                    • Self Cleaning Oven
                                                    • Spa
                                                    • Spacious Closet
                                                    • Tennis Court
                                                    • Yoga and Cycling Studio
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                                                    Leasing

                                                    Apply Now and Enjoy Exclusive Rates!
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                                                    Leasing Options

                                                      • 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Switzenbaum Management

                                                    A+
                                                    A+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ashley Park at Brier Creek Rated?
                                                    Based on 892 number of votes by renters, Ashley Park at Brier Creek is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Ashley Park at Brier Creek is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.41 days to their community reviews in the past year.
                                                    Who manages Ashley Park at Brier Creek?
                                                    Switzenbaum Management
                                                    What is the pet policy at Ashley Park at Brier Creek?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.