Ashley Park at Brier Creek
A
A
Award Winner
10300 Pine Lakes Court, Raleigh, NC 27617

4.2

(892 Reviews & Surveys)
$1,297 - $4,403/mo

Reviews

4.2 rating

627 total reviews

(

460 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 520835

Verified Resident 2018

3.3

7/31/2018

The community itself is nice, however the office staff doesn't seem to be as on top of things as they should. In the few weeks since I've moved, I've had to go to the office several times for various issues. One issue I felt was very serious, as I had seen a few roaches in the apartment, after I had just moved in. They seem to have taken care of this for now. The other issue is with my entry card for the community fitness center, etc., which doesn't work. They've switched the card and it still doesn't work. They have taken no other actions on this issue.

    Property Manager Response

    2/18/2019

    We are disappointed to hear that you did not have a more positive experience with us at Ashley Park Apartments. We hope you are willing to give us another chance. Please reach out to us at (919) 806-5674 so we can work towards a resolution.
    Review Author Icon

    Current Resident 518956

    Verified Resident 2017 - 2018

    5.0

    7/26/2018

    The experience here is great, I love the close environment to the shopping center and home good stores. I also, am walking distance to my job, so the experience is great. I also, enjoy the basketball court and the fitness center.

      Property Manager Response

      2/18/2019

      Verified Resident 518956, thank you for the high star rating!! We truly want you to call Ashley Park "Home" and we pride ourselves in knowing you love your home!!
      Review Author Icon

      Current Resident 518144

      Verified Resident 2018

      4.8

      12/24/2018

      The location of Ashley Park is extremely convenient in the heart of Brier Creek. You have a grocery store 100 feet away. Other shopping and restaurants are right around the corner. The staff are wonderful, handling all requests efficiently. Maintenance requests are handled nearly immediately, and efficiently. Apartments are nearly sound proof. You would hardly know that you have neighbors. Neighborhood is quiet and safe; parking is convenient. Price of apartments is on par with all other apartment complexes in the Brier Creek area of Raleigh, NC. Many retired folks choose to live here, a mark of high quality service.

        Property Manager Response

        2/18/2019

        Hi Verified Resident 518144, thank you for taking the time to leave a review for us at Ashley Park Apartments. We're happy we could meet your expectations!!1 Your kind words truly mean a lot and will be passed on to our amazing team!
        Review Author Icon

        Current Resident 516659

        Verified Resident 2018

        4.0

        7/21/2018

        Good place to live. Calm, clear and well maintained. Apartment has enough space and was like new when I moved. No complain about Ashley Apartment place. If you look for a place to live, think about Ashley Apartment.

          Property Manager Response

          2/18/2019

          Thank you again for taking the time to let us know how we did. We hope you have a great day!
          Review Author Icon

          Current Resident 511206

          Verified Resident 2017 - 2018

          5.0

          7/9/2018

          The staff were wonderful at all times when I was applying. I was relocating from another state and I must say they helped me in every way possible and made everything so much easier for me With the transaction and so many other things and I'm so grateful. I have no complaints, whenever I call they are always very nice and act promptly to any requests. I love it here is always peaceful and very quiet.

            Property Manager Response

            2/18/2019

            Hi Verified Resident 511206, thank you for taking the time to leave a review for us at Ashley Park Apartments. We're happy we could meet your expectations and we cannot thank you enough for your kind words!!
            Review Author Icon

            Current Resident 510468

            Verified Resident 2018

            4.8

            7/8/2018

            I have lived at Ashley Park for about a month now. The area is relatively quiet and peaceful. The staff are incredibly friendly and quick to resolve any issues (such as summer attacking the AC!) Ashley Park's location is fantastic, and I love the apartment. It has lots of light, a cute little kitchen, and is pet friendly. The only complaint I have is some nearby construction work, but that is infrequent at best and does not reflect upon the community as a whole.

              Property Manager Response

              2/18/2019

              Verified Resident 510468, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ashley Park Apartments. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
              Review Author Icon

              Current Resident 509360

              Verified Resident 2018

              4.7

              7/5/2018

              Great so far and the staff is very nice. Also the maintenance team are very fast and knowledgeable. Very convenient shopping area. We love the private parking and the car wash station. Neighbors seems to be very nice as well.

                Property Manager Response

                2/18/2019

                Valued Resident 509360, we are so happy to read such a great review about Ashley Park Apartments! We hope to see you soon!
                Review Author Icon

                Current Resident 255255

                Verified Resident 2018

                3.7

                6/28/2018

                Move in was okay. We did have to wait about 2 hours to sign our lease. But the appointment time had gotten mixed up. The staff is great here. I like the gated entrance as well. It's close to shopping and highways.

                  Property Manager Response

                  2/18/2019

                  Hi Verified Resident 255255 thank you for taking the time to leave us your honest feedback. We are sorry for the delay in your move in signing and promise we will make sure you are always taken good care of :-)
                  Review Author Icon

                  Current Resident 495777

                  Verified Resident 2016 - 2018

                  3.3

                  6/4/2018

                  The community is well kept and the 2 bedroom apartment I moved into was in good condition, however the price continues to increase each year. You do not get what you pay for, neighbors are loud and disrespectful and parking is an absolute nightmare. My car was broken into during the time I've lived here and the sense of safety has decreased tremendously.

                    Property Manager Response

                    2/18/2019

                    Dear Valued Resident, Thank you for taking the time to share your experience of Ashley Park in Brier Creek. While we are glad to hear you enjoy the community and your two bedroom apartment, it is important that we address the more serious concerns described in your review. We apologize for the disruptive noise that you experienced during your time here and hope you have brought this issue to our attention for us to take action if necessary. Residents are encouraged to let us know if they are experiencing any issues with their living environment. Our Courtesy Officer is also available to handle after-hours concerns such as noise complaints. With regards to criminal behavior, our community has zero tolerance and encourages residents to contact us if they witness anything out of the ordinary. Again we appreciate your feedback, as we are always looking for ways to improve. If there is ever anything we can do for you in the future, please let us know. We can be reached at 919-806-5674. Sincerely, Ashley Park in Brier Creek
                    Review Author Icon

                    Current Resident 495417

                    Verified Resident 2005 - 2018

                    4.5

                    6/3/2018

                    Overall, my experience has been good. The location is great. The people in the office are nice. The maintenance staff generally do a good job, although sometimes they have to come back a second time to get things right. I suppose this is to be expected.

                      Property Manager Response

                      2/18/2019

                      Verified Resident 495417, thank you for your kind review; we are happy to pass along your comments to the team here at Ashley Park Apartments!
                      Review Author Icon

                      Current Resident 490785

                      Verified Resident 2016 - 2018

                      3.3

                      5/21/2018

                      The staff will typically rise to the occasion to meet in the middle with a tenant to achieve customer satisfaction. It is a pleasant place to live and it's been over all a good experience. I appreciate the staff.

                        Property Manager Response

                        2/18/2019

                        Hello Verified Resident 490785, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

                        Updated Review

                        Review Author Icon

                        Current Resident 489147

                        Verified Resident 2018

                        3.7

                        5/17/2018

                        The receptionist were very helpful and friendly. They made themselves available for any questions and concerns. They communicated all the needed information clearly. They made me feel welcome and that they were glad to have us there.

                          Property Manager Response

                          1/25/2019

                          Hi Verified Resident 489147, thank you for taking the time to provide us with feedback. You are so glad that our office staff made you feel welcomed in our community. We would love to hear more specific feedback about how we could have improved your experience and improved your impression of Ashley Park. Feel free to reach out to us to provide more specific feedback!
                          Review Author Icon

                          Current Resident 486979

                          Verified Resident 2018

                          4.3

                          10/15/2018

                          Love the apartment and the entire community. Close to everything. Sales staff is extremely nice and helpful. They go out of the way for you. Love all the food trucks an community events held most months. Pool party in summer was really nice.

                            Property Manager Response

                            2/18/2019

                            Hi Verified Resident 486979, thank you so much for your positive comments about Ashley Park Apartments! We are glad to hear you are participating in our wonderful social activities!!

                            Updated Review

                            Review Author Icon

                            Current Resident 486630

                            Verified Resident 2008 - 2018

                            4.5

                            5/11/2018

                            Really enjoy this area and the new management team really has spruced up the buildings and common areas. They are very receptive to comments and feedback. Do enjoy food trucks, wine nights and activities provided.

                              Property Manager Response

                              2/18/2019

                              Dear valued resident 486630, thank you so much for your positive comments about Ashley Park Apartments! We are glad to hear you are participating in our wonderful social activities, we pride ourselves in being original!!
                              Review Author Icon

                              Current Resident 485509

                              Verified Resident 2018

                              4.8

                              5/9/2018

                              Ashley Apartments are located in a great place of Brier Creek, lease price is under the average, place is calm and cleaned. The 2 bedrooms apartment has a big space and good structure. I had just moved to it and we are liking a lot!!!

                                Property Manager Response

                                1/25/2019

                                Thank you so much for taking the time to write us a review, We are SO glad that you love our location and our spacious apartments. We hope you are continuing to enjoy your time here. Please let us know if you have any other feedback you wish to provide. Thanks!
                                Review Author Icon

                                Current Resident 485457

                                Verified Resident 2016 - 2018

                                4.0

                                5/9/2018

                                The office staff is great. The office being able to accept packages on my behalf is a very nice perk, especially when I'm traveling. I think they could do better with the pricing for current residents. The fact that I c oui old rent a 3 bedroom apt. for $200 less than my current 2 bedroom and management wasn't willing to bring my current rent in line with the current market price is a concern. Other than that I would highly recommend them.

                                  Property Manager Response

                                  2/18/2019

                                  Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!
                                  Review Author Icon

                                  Current Resident 484477

                                  Verified Resident 2017 - 2018

                                  4.0

                                  5/7/2018

                                  So far, I love Ashley Park. By far, the best apartment complex. I am more than satisfied with my living condition. My only concern was just the stepping stones/ pavement on the ground near my building. Other than that, I'm very happy living here.

                                    Property Manager Response

                                    2/18/2019

                                    Hi Verified Resident 484477, thank you so much for your positive comments about Ashley Park Apartments!
                                    Review Author Icon

                                    Current Resident 437450

                                    Verified Resident 2008 - 2018

                                    4.3

                                    1/4/2018

                                    A very nice community with decent amenities and helpful staff. Good value for the money. Only real problem I've experienced with my apartment is that it's not insulated very well, particularly, the living room which is separated from an outdoor deck by a very large sliding glass door.

                                      Review Author Icon

                                      Current Resident 428350

                                      Verified Resident 2016 - 2017

                                      3.5

                                      12/7/2017

                                      not good, had to many issues and it is way over priced for an old facility. Not happy not happy not happy not happy not happy over priced over priced over priced over prices bugs bugs bugs bugs bugs not happy

                                        Property Manager Response

                                        5/26/2021

                                        Verified Resident 428350, thank you so much for the review! We are so sorry to hear that you were experiencing issues in 2017 but would love to see if we can change your perception of Ashley Park. We'd love to invite you back to our community to see our many improvements. Please give us a call at any time or stop by and meet our team!
                                        Review Author Icon

                                        Current Resident 406882

                                        Verified Resident 2016 - 2018

                                        4.7

                                        11/6/2018

                                        This is a really great community to live in being in the heart of Briar Creek and surrounded by everything. The staff is always been really friendly and some go out of their way to know who you are each time you go into the office. They offer different things throughout the month to encourage community at people getting to know their neighbors. I really love the new system for receiving packages. It's super easy and you have plenty of time to go and pick them up without worrying about the office closing at 6. Only thing I don't like are the cheap windows and blinds. They are drafty and I can't keep them open because it allows the bugs in. The property is basically in the woods so I understand that there will be bugs around I just don't like it when the crawlin on my furniture. If I don't open the windows it's fine but during the Spring and Fall it would be nice to not have to turn on my air, just open the windows. My apartment has a total of 12 windows, lots of natural lighting but I can't open a single one or I have to do with the bugs.

                                          Property Manager Response

                                          5/26/2021

                                          Verified Resident 406882, thank you for your kind review; we are happy to pass along your comments to the team here at Ashley Park Apartments!
                                          Review Author Icon

                                          Current Resident 385632

                                          Verified Resident 2015 - 2017

                                          4.7

                                          8/19/2017

                                          Ashley park is a great community to reside in. There is a sense of family here. Tons of community activities and food trucks. Great for families and young business professionals. The apartments are spacious.

                                            Review Author Icon

                                            Current Resident 369799

                                            Verified Resident 2015 - 2017

                                            3.5

                                            7/14/2017

                                            The staff is extremely nice and helpful. The area includes any and every store yo could imagine right across the street. The neighbors are very friendly as well. Once I left my keys in the door and about 1 am someone just happened to be walking by and knocked on my door to let me know my keys where still in it. At that point, I felt very safe in my community. They could have easily taken my keys and had access to my apartment and car. Great to know that there are still good, honest people in the world.

                                              Review Author Icon

                                              oberan

                                              Resident 2017

                                              5.0

                                              7/10/2017

                                              We loved everything in this community: location, the floor plan, well-kept and beautifully landscaped. Safe and pleasant place to live. The stuff is super friendly and professional. Special thanks to Jocelyn and Stephanie, who are really caring for what they are doing: always in the office, quick response time for any request. Thank you, Ashley Park!

                                                Review Author Icon

                                                Current Resident 365742

                                                Verified Resident 2016 - 2017

                                                4.5

                                                7/5/2017

                                                Management and staff are very friendly and helpful, any maintenance or other issues that have risen are addressed and taken care of in a timely manner. The residents I've encountered seem polite. Great area and close to shopping and entertainment. The amenities are great and are well maintained.

                                                  Review Author Icon

                                                  Current Resident 343141

                                                  Verified Resident 2016 - 2018

                                                  4.5

                                                  9/15/2018

                                                  Very positive experience living at Ashley Park. I would recommend Ashley Park to others. Excellent service and professionalism of staff. Helpful and courteous parking can be a concern at times. If you arrive home after 9:30 pm spaces near your building are minimal if any

                                                    Property Manager Response

                                                    5/26/2021

                                                    Hi Verified Resident 343141, we are very happy to have provided you with such a positive experience!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom Apartment Homes

                                                    1 Bed, 1 Bath | 816 - 1,046 sq. ft.

                                                    $1,297 - $2,658

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Apartment Homes

                                                    2 Beds, 2 Baths | 1,107 sq. ft.

                                                    $1,469 - $3,390

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom Apartment Homes

                                                    3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.

                                                    $1,603 - $4,403

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 54 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 265 surveys)

                                                    Post-Tour Survey

                                                    4.7

                                                    Move-In Survey

                                                    4.3

                                                    Maintenance & Support Survey

                                                    4.5

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    54

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.15%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.41 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Alarm
                                                    • Balcony/Deck
                                                    • Bark Park
                                                    • Basketball Court
                                                    • Built-in Surround Sound Speakers
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Ceramic Flooring
                                                    • Clubhouse
                                                    • Conference Room
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Frost Free Refrigerators with Ice Makers
                                                    • Garbage Disposal
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • Lofts in Select Units
                                                    • Media Center
                                                    • Microwave
                                                    • On-site Personnel
                                                    • Outdoor Patio
                                                    • Parcel Alert System
                                                    • Picnic Area
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Resident Car Care Center
                                                    • Self Cleaning Oven
                                                    • Spa
                                                    • Spacious Closet
                                                    • Tennis Court
                                                    • Yoga and Cycling Studio
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                                                    Leasing

                                                    Apply Now and Enjoy Exclusive Rates!
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                                                    Leasing Options

                                                      • 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Switzenbaum Management

                                                    A+
                                                    A+
                                                    Communities
                                                    6

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ashley Park at Brier Creek Rated?
                                                    Based on 892 number of votes by renters, Ashley Park at Brier Creek is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Ashley Park at Brier Creek is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.41 days to their community reviews in the past year.
                                                    Who manages Ashley Park at Brier Creek?
                                                    Switzenbaum Management
                                                    What is the pet policy at Ashley Park at Brier Creek?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.