4.2 rating
627 total reviews
(
460 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 617123
Verified Resident • 2019
5.0
3/18/2019
I'm new to this apartment home and community. I have no feedback ready. From what I have seen and heard this is very good apartment home to live. The staff is very caring and maintenance is on the ball to take care of all.
4/17/2019
Current Resident 615390
Verified Resident • 2017 - 2019
4.8
3/13/2019
Easy access to food , clothing, PO, shops, eta & we love the spacious apt,the balcony, and all the extras (tennis, gym, basketball court, swimming pool, pool, etc.). It's a wonderful place and convenient to many restaurants.
4/17/2019
Current Resident 613417
Verified Resident • 2019
5.0
3/9/2019
Ashlee did an amazing job helping us move in. Any concerns or issues we had she was able to find a solution. Her honesty helped us make the right decision when finalizing our move. Upon moving in there was one very very small issue (I probably could have fixed myself) that maintenance took care of immediately!
4/17/2019
Current Resident 611727
Verified Resident • 2019
4.5
3/5/2019
The process of becoming an Ashley Park community member was very easy. The staff was knowledgeable and welcoming. The staff made themselves available by phone and email. The pricing for the square footage beat the surrounding communities. I recommend this community.
3/12/2019
Current Resident 604104
Verified Resident • 2019
4.7
2/13/2019
Joceylen (I believe this is the young lady's name) was exceptional re our move- in day. She was very knowledgeable re explaining the community policies and events. Our apartment home was wonderful upon entry. The floor plan we chose is very expansive and full of natural light from the sunroom and skylight in the loft. I particularly liked and appreciated the card from the Ashley Park Team welcoming us and the household supplies (tissue, hand towels, pens, pads & an a rray of near by restaurants menus). We are pleased wiyh our experience.
2/18/2019
Current Resident 32052
Verified Resident • 2013 - 2019
4.2
2/13/2019
I move here almost 6 yrs ago. The office staff has always bet Great! Fun community events which I haven't had at other apartments. But the Building needs updating. Noisy neighbors. Ive outgrown the apartment. No coat closet or linen closets.
2/18/2019
Current Resident 602486
Verified Resident • 2019
3.0
12/6/2019
Good just needed some maintenance done prior to new residence comes as it does trouble a lot after you moved and you face and you ahve to request thousand times for things to be fixed. I had new born she had fever becoz window was broken and no window liner.
2/18/2019
Current Resident 601098
Verified Resident • 2019
3.7
2/5/2019
Jocelyn was Outstanding!! very helpful, comforting and friendly. Old apartments, but good location. Close to RTP, Airport, schools, grocery stores . Maintenance need to do a good job. overall the experience has been satisfactory.
2/18/2019
Current Resident 599102
Verified Resident • 2018 - 2019
5.0
1/31/2019
I love everything about this complex. Amazing staff in the front office and on the maintenance crew. When I needed to transfer to a smaller apartment, they made the process quick and simple. I've never lived in a complex like this before.
2/5/2019
Current Resident 597020
Verified Resident • 2018 - 2019
4.7
1/25/2019
I like living here. Apartments are clean everything works. They office staff is awesome and helpful. Some apartments are including WiFi with the rent. That would be a useful amenity I haven't used the fitness center much. But I do plan to. And I wish the basketball court was 24 hours.
1/30/2019
Current Resident 596281
Verified Resident • 2018 - 2019
5.0
1/23/2019
So far so good ??, the only problem but I think it could be solved is the parking. The staff is amazing, very helpful and solve your problem really fast. The community is well maintained but pets owners should be more cleaner.
1/25/2019
Current Resident 590401
Verified Resident • 2018 - 2019
4.8
1/7/2019
Office staff is great and always nice and helpful. Great location. Good size apartments. Community always clean. Problem with pests. Parking can be hard after certain times. Guests parking good distance from apartment. Overall apartment quality is good.
1/11/2019
Current Resident 586694
Verified Resident • 2014 - 2018
2.7
12/24/2018
Overall I have enjoyed my time as a resident at this property. Other than a few things, I would recommend this location to other people. The area is convient to the surrounding area. Just wish snow plows would do a better job.
1/11/2019
Current Resident 582943
Verified Resident • 2018
5.0
12/12/2018
Ashley Park is a excellent professional living community. The property is very safe, well managed, the amenities are immense and the grounds are always professionally maintained, The pool, gym, and exercise room are first class. Come and enjoy the experience. Its a great community to live in.
1/11/2019
Current Resident 363480
Resident • 2018
1.0
11/5/2018
THE WORST PROPERTY I'VE EVER ENCOUNTERED. Where to start??? Towing policy is absurd. If you have more than 1 vehicle, you'll need to pay an extra $250 for an extra decal just to park in non-visitors spots. MIND YOU, the only visitor's spots are near the main entrance of the property---very far from those who live in the back corner of the property. I chose not to buy an extra decal, and took my non-decaled car to the grocery store because it's an SUV and has more room. I was parked in a non-visitor's spot for less than an hour (to unload my groceries) and I was towed. Took $165 to get my car back. When I called the front office to discuss--the leasing agent was so rude to me and insinuated there was nothing she could do. She didn't even offer to have a manager contact me or anything. Piss poor customer service. Visitor parking is very limited--especially when there are cars posted up in spots for weeks at a time without movement. But I got towed for violating this policy for less than an hour......??? Not to mention this is a gated community, so why is there towing at all? Everyone on the property needs a gate code to enter. The residents are essentially the ones in the end paying for their poor security and policies. COCKROACHES. Literally everyday I'm killing at least one cockroach here. This is disgusting. I have OCD so my apartment is probably the cleanest in Raleigh---and I still have a roach problem here. It's become almost like a joke---like there's my other roommates..all 100000 of them. MAINTENANCE--- The maintenance team half-asses everything. When we first moved in, there were a ton of issues. It took them almost a month and a many calls later to get someone over to the apartment and they didn't even fix everything that I asked them too. It wouldn't surprise me if they tried to charge me with any of these issues when I try to move out. DOG POOP---- all over the property. No one cleans up after their animals. It's disgusting. Dog poop on sidewalks, in the middle of the parking lot, in the flower beds, all over. So disappointed in this property considering it's in Brier Creek. Management needs to do some serious face-lifts here, with the property and staff. Or just save them the hassle and burn it all to the ground.
2/5/2019
Current Resident 555980
Verified Resident • 2018
4.8
10/15/2018
I just moved in a week ago and couldn't be happier. Everyone has been so helpful and the apartment is clean and perfect for me. I rented a lofted 1 bedroom and it feels very spacious for a 1 bedroom, and I love the open floor plan. Stefani in the office is wonderful and made sure that everything was set for me to move in!
1/30/2019
Current Resident 287940
Verified Resident • 2018
4.0
9/27/2018
So far the community is great! The staff is excellent and the sense of security is wonderful. The only "negative" that I could think of would be the amount of visitor parking. I know that's crazy to say but there isn't much ar specific apartment building that aren't close to the office.
2/5/2019
Current Resident 546059
Verified Resident • 2018
4.7
9/20/2018
Great property and Jennifer in the office is great. Very attentive to needs. Parking is tight but with the parking passes it seems to be helping. It would be great to have addition visitor parking near Building 9.
2/5/2019
Current Resident 543922
Verified Resident • 2016 - 2019
4.3
10/3/2019
Jocelyn and the maintenance staff are very professional and go above expectations for service. These are kind humans and I appreciate their patience/encouragement when we have issues to work through with their office.
2/5/2019
Current Resident 542817
Verified Resident • 2016 - 2018
4.8
9/13/2018
Ashley Park Apartments is as close to Perfection as you can get in the triangle area. The apartments themselves are extra-large, have high ceilings, ceramic tile in bathroom entryway and kitchen, provide a washer and dryer, and have the best maintenance service. The grounds are very well kept with seasonal flowers and trees. And finally, the rent is as reasonable As It Gets for these amenities. You will not find a better apartment complex in the Triangle !
2/5/2019
Current Resident 531465
Verified Resident • 2018
5.0
8/22/2018
This place is really good. Everything that is required in day to day life is readily available. Swimming pool and tennis court are awesome. The gym is well equipped too. Safe and sucure apartment. Love to stay here
2/5/2019
Current Resident 525307
Verified Resident • 2018
5.0
9/20/2018
Nothing but the best here at Ashley Park, the staff is awesome. So far my experience here is been very professional and friendly. I feel welcome and would recommend this place and area to my friends and family.
2/18/2019
Current Resident 525212
Verified Resident • 2018
4.2
8/9/2018
This apt complex and staff is amazing. They truly care about you experience and try to make your stay here enjoyable. I recommend Ashley Park to anyone looking for a quality home to live in and have your family enjoy.
2/5/2019
Current Resident 523255
Verified Resident • 2018 - 2020
5.0
4/3/2020
Great place to live. Quiet, beautiful landscape, close to shops, close to all major highways. My children love the amenities. A school bus picks the children up and drop them off at the same location for all of the children in the complex.
2/18/2019
Current Resident 522719
Verified Resident • 2018
2.5
8/4/2018
not good for the amount of money, comparable neighborhood apartments are very well maintained and homey. Too many pests, nice exterior but no quality equipment, apartments have too many holes to let bugs in and hard to sleep without fear of a bug. Chasing pests all the time and trying to plug all the holes we can find. Paper thin wall. came in because of the convenience to the shops.
2/18/2019
One Bedroom Apartment Homes
1 Bed, 1 Bath | 816 - 1,046 sq. ft.
$1,297 - $2,658
See Floor Plan Details
Two Bedroom Apartment Homes
2 Beds, 2 Baths | 1,107 sq. ft.
$1,469 - $3,390
See Floor Plan Details
Three Bedroom Apartment Homes
3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.
$1,603 - $4,403
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 54 reviews)
Noise
4.3
Grounds
4.4
Safety
3.9
Office Staff
4.7
Maintenance
4.4
Neighborhood
4.8
Survey Scores (from 265 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.3
Maintenance & Support Survey
4.5
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
54
Manager’s Review Engagement
Percentage of reviews responded to
98.15%
Manager’s Review Reply Time
Average time to respond to reviews
1.41 days
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Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.