4.2 rating
627 total reviews
(
460 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 803877
Verified Resident • 2020
4.2
8/14/2020
1 month in and so far so good. Community is well kept and apartment was in expected conditions, very similar to the model. It is quiet and other residents are friendly. The dog park and ample grassy areas are a blessing for pet owners. Maintenance staff is friendly and quickly takes care of any issues submitted. Office staff is great and extremely helpful when they can be reached. Much easier to make the walk to the office. The mandatory parcel locker system is frustrating since we are paying for the service, but amazon, UPS, and FEDEX all still drop off packages at my doorstep (usually the whole floor's packages are left there since I am the closest to the stairs). Parking is hit or miss; come home after late and you're in for a long walk. If you need a visitor's spot for guests, good luck.
8/28/2020
Current Resident 900522
Resident • 2020
5.0
7/24/2020
I love living in the family community! All of the staff from maintenance to the office staff are very friendly, knowledgeable, kind, and genuine. The property manager Amanda is very professional. There was a situation that she went over and beyond to make sure that all my needs were met, Now that is customer service. I can also always count on Traci & Xavier to get me a good encouragement and laugh for the week when I come in the office. I feel at peace when I am here!
8/28/2020
Current Resident 795516
Verified Resident • 2020
4.5
7/23/2020
I'm happy with the choice I made joining this community. The office staff is very friendly and helpful. The residents all seem to be friendly as well. I feel safe here with gates at the entrances and exits. It's also very well lit up at night my daughter works till midnight and I go to work at 4:30 in the morning. So that's also another good feature. We don't have a dog but there's dog walking areas all over with poop bags and trash cans available.
7/27/2020
Current Resident 794925
Verified Resident • 2019 - 2020
3.7
7/22/2020
Son got cut with a nail in the floor. I asked for corporate to call. They never did..he has a permanent scar. Old appliances and the bug problem is definitely out of control. There's a liter problem. People throw trash over the staircase, into our area. Walk ways could use a good pressure washing with soap to remove stains. Teens hanging in the mail area and gym are in the way. Lawncare company sucks. They will blow over mats and not pick them up.I can't wait to move my family out of here.
7/23/2020
Current Resident 787800
Verified Resident • 2018 - 2020
3.8
7/6/2020
There is a lot of community events that the complex puts on and the food trucks every week are absolutely wonderful in the summer. Great sense of community and the apartments are great. But the ac unit with a loft makes it very difficult to maintain a constant temperature and the windows allow you to hear everything outside
7/27/2020
Current Resident 787759
Verified Resident • 2015 - 2020
2.5
7/6/2020
Overall, it has been an good experience. However, parking and some neighbors have caused less of a positive experience. These particular items should be addressed in order for there to be a more positive experience.
Current Resident 786810
Verified Resident • 2020
5.0
7/3/2020
Very quiet neighborhood. Close to work and everything we need. Things that needed to be fixed were done so in a timely manner. Our neighbors are great and very welcoming. The community trash can is too far away and there is only one place to take your trash.
7/21/2020
Current Resident 786099
Verified Resident • 2018 - 2020
4.2
7/1/2020
Good and clean community with nice people around. Very good location with a lot of food and stores available until late at night. Staff is always there when you need them and responde to any of my requirements within 24 to 48 hours
7/21/2020
Current Resident 783136
Verified Resident • 2020
4.5
6/23/2020
For the most part, everything been pretty good. Parking isn't the best but it's not a deal breaker for me. The office staff are friendly and usually take care of any problem asap. I've had a good experience here so far.
7/21/2020
Current Resident 776067
Verified Resident • 2019 - 2020
4.2
6/5/2020
the community has very friendly staff at the leasing office. the apartments are very nice, and the 2 car garage is super spacious. prompt and professional maintenance. but unfortunately the car wash hose breaks too often though.
Current Resident 774448
Verified Resident • 2017 - 2020
3.8
6/1/2020
It is a friendly community. I have made friends with several of my neighbors. The apartment complex staff is awesome. There are free apartment events like a yearly pool party with music and food, a wine down Wednesday or Thursday Thursday with free beer, wine, and snacks along with cooking competitions that give you up to 200.00 off your rent. For packages, there is a parcel service to keep hold your packages until you pick them up. The complex is conveniently located near two shopping centers and is pet friendly.
6/3/2020
Current Resident 767241
Verified Resident • 2020
4.5
5/8/2020
Overall, it has been a great experience. The staff has been very attentive and have given me great customer service. The community is great and have great activities for residents. It is very convenient to restaurants and a major highway.
5/19/2020
Current Resident 762342
Verified Resident • 2020
4.2
4/28/2020
Corona virus has everything locked down. So no experiences yet........................................................ .........................................m.................
5/19/2020
Current Resident 761940
Verified Resident • 2020
3.8
4/27/2020
The pitch the sell you here is that it is a good price for an older apartment. Which is true but the fact is that the buildings are old and have not been maintained properly to deter cockroaches from getting into a 3rd story apartment, the pre cleaning was sub par. Surfaces were clean but walls and ceiling corners are dirty.
5/19/2020
Current Resident 761803
Verified Resident • 2019 - 2020
5.0
4/27/2020
I can't say enough about living here. I love it here. I love my apartment home. I love the staff, community events, amenities and my neighbors. I like how convenient everything is located from here. Especially the food and shopping centers around here.
5/19/2020
Current Resident 760993
Verified Resident • 2020
4.3
4/22/2020
The office staff is very helpful and quickly responds to questions or concerns. Maintenance orders are completed in a timely manner. The cardboard trash bin fills up very quickly and not all residents are good about cleaning up their pets waste.
5/20/2020
Current Resident 759318
Verified Resident • 2018 - 2020
5.0
4/13/2020
Everything went well during my stay here the office staff is always helpful and pleasant I have no complaints except for the rent increase..... .........................................................
4/30/2020
Current Resident 754221
Verified Resident • 2018 - 2020
2.3
3/20/2020
This has been the absolute worst apartment complex that I have ever lived in. Multiple maintenance issues and inspections that are extremely invasive if you work from home as I do, no valet trash, only 1 trash receptacle for the entire complex, multiple issues with deliveries, and the apartments are just patched up enough to get people in. I had to have my wash machine, dryer, dish washer, and toilet fixed within the first month of living here, and I've been here less than two years total and have had to have the dishwasher, toilet, and washing machine fixed again, and my toilet still runs, the dishwasher doesn't empty out all the water, and it took maintenance 8 visits over the summer to finally fix my air conditioner, which I can only hope is actually fixed, since it was the end of September when the problem was supposedly found and fixed, although I suspect it's just because I stopped using it around that time. For reference, I travel a lot so I am away from from home for long periods of time, and each time I came home during the summer, my air was not working. Literally the entire summer.
4/30/2020
Current Resident 753748
Verified Resident • 2020
4.7
3/18/2020
I moved from out of state so everything was fone via phone and email. The Application process was quick and simple. Office staff is very pleasant and accommodating. The manager Amanda went above and beyond to make sure all my questions and concers were addressed quickly.
4/30/2020
Current Resident 752667
Verified Resident • 2019 - 2020
2.5
3/16/2020
The workers are nice but I have had issues with my apartment with pests that have not been dealt with, the window in the bedroom was requested to be sealed and the door fixed so that it would latch and was not
4/30/2020
Current Resident 746480
Verified Resident • 2019 - 2020
3.2
2/21/2020
Good area, but the interior of the apartment is outdated and falling apart. Bugs everywhere and mice. Maintenance is terrible, and they are not socially mature. Will not be renewing my lease at this time
2/24/2020
Current Resident 745240
Verified Resident • 2019 - 2020
5.0
2/17/2020
It's been a great experience thus far ! I live my apartment and the staff has made it that much more enjoyable ! This is horrible that that thing makes your type a minimum of 200 characters. They have to do better
2/20/2020
Current Resident 741501
Verified Resident • 2020
5.0
2/3/2020
Getting this place was a pleasant experience, and the staff was very friendly and helpful. The place is great, and the location is perfect. I would highly recommend this place for anybody looking for a convenient location and a peaceful place to live.
2/20/2020
Current Resident 738859
Verified Resident • 2019 - 2020
2.8
1/24/2020
Community is good but the staff is not being helpful. I have had many problems with the staff. I have been told on many things that the appartment owner doesnt approve the budget to upgrade. Im not satisfied with the overall maintenance
1/30/2020
Current Resident 735793
Verified Resident • 2019 - 2020
3.3
1/13/2020
Filthy when I moved in. Kitchen and both bathrooms needed to be scrubbed from top to bottom dirty showers facial hair all over both bathrooms carpet wasn't vacuumed all dirt was pushed into corners of walls
1/30/2020
One Bedroom Apartment Homes
1 Bed, 1 Bath | 816 - 1,046 sq. ft.
$1,297 - $2,658
See Floor Plan Details
Two Bedroom Apartment Homes
2 Beds, 2 Baths | 1,107 sq. ft.
$1,469 - $3,390
See Floor Plan Details
Three Bedroom Apartment Homes
3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.
$1,603 - $4,403
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 54 reviews)
Noise
4.3
Grounds
4.4
Safety
3.9
Office Staff
4.7
Maintenance
4.4
Neighborhood
4.8
Survey Scores (from 265 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.3
Maintenance & Support Survey
4.5
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
54
Manager’s Review Engagement
Percentage of reviews responded to
98.15%
Manager’s Review Reply Time
Average time to respond to reviews
1.41 days
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Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.