Ashley Park at Brier Creek
A
A
Award Winner
10300 Pine Lakes Court, Raleigh, NC 27617

4.2

(892 Reviews & Surveys)
$1,297 - $4,403/mo

Reviews

4.2 rating

627 total reviews

(

460 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 896134

Verified Resident 2022

5.0

5/17/2022

Great community. Quiet and secure. I haven't had any issues. Close to lots of dining and entertainment. Wal mart within walking distance. Close to the aorport. Office staff is very friendly and helpful.

    Property Manager Response

    5/20/2022

    Thank you for the amazing feedback! Here at Ashley Park we pride ourselves on our the sense of community we offer. Residents like you make Ashley Park one of the greatest communities in Brier Creek. Thank you for making Ashley Park your home! We can't wait to see you again, have a great day.
    Review Author Icon

    Current Resident 1023266

    Verified Resident 2021 - 2022

    3.0

    5/7/2022

    I love my apartment, not happy with parking not enough and to many and Unaccompanied kids running around tearing up community, I will be resigning lease Tracy and David are very good leasing consultants

      Property Manager Response

      5/11/2022

      Hi Verified Resident 1023266, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. ,Hello we're disappointed to hear of the negative experience you had at our location. Please contact our office at your earliest convenience . Thank you, The Ashley Park Leasing Team 919-806-5674

      Updated Review

      Review Author Icon

      Current Resident 390687

      Verified Resident 2017 - 2022

      4.3

      4/26/2022

      Overall it's one of the better apartment communities I've lived in. The office staff seem to have finally stabilized and are pleasant to deal with. The biggest problem is that the units are astonishingly energy-inefficient - electric bills in the summer can hit over $180 per month for a 1bdr loft.

        Property Manager Response

        4/28/2022

        Hello Verified Resident 390687, We appreciate you taking the time to leave us this feedback. Reviews like this give us are helpful and help us ensure we provide high-quality care. if you will contact the leasing office, we can look fir any issues that might be causing your utility bill to be more expensive. Thankyou, Your Ashley Park Leasing Team
        Review Author Icon

        Current Resident 1015220

        Verified Resident 2022

        4.7

        4/11/2022

        Excellent service and assistance during the leasing and move-in process. The staff then promptly assisted with a couple of minor cosmetic issues. I have very pleased with my experience. I would recommend moving into this community. It is very kid friendly as well.

          Property Manager Response

          4/13/2022

          Hi, We appreciate your positive review about your recent experience with us! We are very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your experience here at Ashley Park Apartments. Thank you, Ashley Park Management 919-806-5674
          Review Author Icon

          Current Resident 1011442

          Verified Resident 2020 - 2022

          2.7

          3/31/2022

          Apartment itself is fine as a whole. There are structural issues that should be addressed but I'm sure they are deemed not necessary to look at for a while. The office staff doesn't pay attention to the emails they send out. They are unclear and do not follow up properly. There seems to be major issues with the garbage area but that may be attributed to the lack of workers. I like my apartment itself, but the community has no respect for others around them.

            Property Manager Response

            4/4/2022

            Hi there, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We truly appreciate your honest feedback and will strive to do better going forward. We welcome you to stop by the leasing office to chat with us regarding your concerns. Thank you, Your Ashley Park Leasing Team
            Review Author Icon

            Current Resident 1008102

            Verified Resident 2020 - 2022

            4.8

            3/19/2022

            The entire experience here has been great, even through a change in management and the challenges we are all going through with staffing, communication has been awesome through every process with Ashley Park. Great place to live.

              Review Author Icon

              Current Resident 999016

              Verified Resident 2020 - 2022

              3.0

              2/15/2022

              The tenants are wonderful. Very willing to help when you need it. Be cautious of children on bikes and scooters as lighting is poor within the center of AP. I would also say that trash and poop are an issue.

                Property Manager Response

                2/17/2022

                Hello, We appreciate your positive review about your recent experience with us! Thank you for your kind words and this candid review! Thank you for taking the time to leave us feedback about your experience with us as we are always striving for improvement.. Your Ashley Park Team

                Updated Review

                Review Author Icon

                Current Resident 913348

                Verified Resident 2021 - 2022

                3.0

                2/14/2022

                I'm sorry. I can't speak english. I am very happy with the apartment. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

                  Property Manager Response

                  2/17/2022

                  Hi, We appreciate your positive review about your recent experience with us! Thank you for your kind words and this wonderful review! Thank you for taking the time to leave us feedback about your experience with us. Your Ashley Park Team
                  Review Author Icon

                  Current Resident 991299

                  Verified Resident 2022

                  4.3

                  1/26/2022

                  Easy to schedule appointment to tour apartment options. Application process was online and straight forward. Picking up keys and getting settled in went smoothly. Great location to shops and restaurants. Office staff is responsive and easy to engage for any questions.

                    Property Manager Response

                    1/29/2022

                    Hi, Your wonderful feedback and rating mean a lot to us. Thanks for your praise and kind comments about our team and the move in process. We are so happy that you love the location and we really appreciate you! Thank s again! Your Ashley Park Team!
                    Review Author Icon

                    DanielCarson

                    Resident 2021 - 2022

                    2.5

                    1/3/2022

                    Between the a/c that they didn't fix for over a month, freezer that took more than three months to fix, and having my wife's car towed at 5am because the decal fell off the rearview mirror, it's hard to believe these people care about their residents in the least. Cannot recommend less. Was also sent a floorplan for a unit with a loft but the lease they had me sign was for a unit that did not have a loft. Unfortunately didn't find out until move-in. Be wary of these people.

                      Property Manager Response

                      1/7/2022

                      Hi there, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 806-5674 so we can work towards a resolution. We look forward to hearing from you.
                      Review Author Icon

                      Current Resident 981780

                      Verified Resident 2020 - 2021

                      4.5

                      12/15/2021

                      We are renting this apartment until we find another home to buy and live in. We have enjoyed this apartment (have lived in a single-family home for 35+ years) and have appreciated maintenance free living. We recently found a home in the development stages that we plan to buy and move into next summer. This left us with going month to month for 4 months for much higher rent or signing a 12-month lease. The apartment office gladly did a 4-month lease that saved us a lot of money. Thank you!!

                        Property Manager Response

                        12/20/2021

                        Hello, we are so happy to read such a great review about Ashley Park Apartments! Thank you for your kind words and this wonderful review! We're so happy we were able to help you out! Please let us know if we can be of assistance in the future. Best, Your Ashley Park Team
                        Review Author Icon

                        Current Resident 981180

                        Verified Resident 2019 - 2021

                        1.2

                        12/13/2021

                        Something is wrong with this locations. They can't keep staff at all. Staff has rotated completely every 3-4 months. Fixes don't happen. Multiple units report my issue with airflow and/or ac not working at all. No resolutions. They don't keep promises or follow through with what they say they will.

                          Review Author Icon

                          Current Resident 976876

                          Verified Resident 2021

                          4.2

                          11/29/2021

                          It's not too bad of a community, it's just very outdated and upkeep on our apartment really wasn't all that great considering the price of rent. Location is great. Staff, while friendly at times, didn't seem to be as helpful as could be, but it's gone through some changes and seems to be on a good path from what I've experienced of the most recent change. I'd still recommend living here, but with a bit of caution knowing what we've been through.

                            Property Manager Response

                            12/7/2021

                            Verified Resident 976876, thank you so much for taking the time to leave us this positve review! As you mentioned, we are currently undergoing some staff changes and are glad to see that you're noticing a positive difference in the community. It is SO important for us to have the right team that is equipped to take care of all of our fantastic Ashley Park residents. If you'd like to share any additional feedback about what you've experienced at Ashley Park and how we can make your experience here even better, please reach out to us at manager@ashleyparkapartmenthomes.com with more information. We hope you have a wonderful day!
                            Review Author Icon

                            Current Resident 965941

                            Verified Resident 2021

                            5.0

                            10/30/2021

                            My experience in staying in the Apartment has been a "wonderful" experience thus far. The management staff are kind, and reflect concern towards living in their Apartment establishments. I am completely satisfied with my. Apartment, the stall and all of the facilities that are here for the renters. An "awesome" experience and I rate this Apartment establishment " Best!! I would recommend it to anyone?

                              Property Manager Response

                              11/2/2021

                              Verified Resident 965941, thank you for your kind words and this wonderful review! I am so happy that your experience with us has been great. We will continue to make sure your stay here at Ashley Park continues to be great. If you need anything else in future or any other feedback please contact me at manager@ashleyparkapartmenthomes.com or 919-806-5674. Looking forward to many more years of your wonderful here at Ashley park.

                              Updated Review

                              Review Author Icon

                              Current Resident 894564

                              Verified Resident 2020 - 2021

                              2.2

                              10/29/2021

                              The location is great but the price you pay isn't worth living out here. I've had my car towed, my car keyed by the kids in the neighborhood, and maintenance staff that doesn't complete the job. Don't recommend

                                Property Manager Response

                                11/2/2021

                                Verified Resident 894564, we're disappointed to hear of the negative experience you had at our location. I would love to discuss with you the towing policy so we can help you prevent towing happening to you in the future. I would love to discuss your maintenance requests and to make it right and prevent work orders that were not complete to keep happening. You can contact me at manager@ashleyparkapartmenthomes.com or 919-806-5674. Looking forward to speaking with you.
                                Review Author Icon

                                Current Resident 964415

                                Verified Resident 2020 - 2021

                                5.0

                                10/25/2021

                                No complaints. Absolutely love it here! The office staff and maintenance crew are amazing. I would recommend anyone to move here and become a part of this community. Shops, restaurants, dental and doctors offices are all at your fingertips ??

                                  Property Manager Response

                                  10/27/2021

                                  Hello, thank you for your kind words and this wonderful review! I am so happy that your experience has been amazing and I appreciate how long you have been with us and I hope we keep you for many more years to come.
                                  Review Author Icon

                                  Current Resident 963679

                                  Verified Resident 2018 - 2021

                                  4.0

                                  10/22/2021

                                  It has been a wonderful experience living in the Ashley Park community. It is a nice place with everything at accessible distance. The community staff is also helpful and ensure your stay there is good..

                                    Property Manager Response

                                    10/27/2021

                                    Thank you so much and we are very happy to have provided you with such a positive experience! I will make sure that your stay here continues to be great. If you need anything in the future please reach out and contact us thank you so much for your kind words.
                                    Review Author Icon

                                    Current Resident 962396

                                    Verified Resident 2021

                                    4.0

                                    10/18/2021

                                    So far a great experience in this community. Would ask that in the summer, the pool is a bit more regulated in terms of teenagers playing very loud and explicit music regardless of who else is there. Also, main thing is the mail system and our packaged being lost or misplaced. Outside of these two things, we absolutely love living here.

                                      Property Manager Response

                                      10/25/2021

                                      Good Afternoon, We appreciate your positive review about your recent experience with us! I am happy to see you are enjoying your home at Ashley Park. We will be putting in place a new way to help regulate the pool and regulations at the pool in the future to help with these issues. As far as the package issues hopefully since we have made complaint s and been stricter on watching them come and go that your packages will not be miss delivered or lost as much anymore. We try to strive here at Ashley park to make sure you enjoy your stay here at Ashley park so do not hesitate to reach out thank you again for your feedback.
                                      Review Author Icon

                                      Current Resident 961691

                                      Verified Resident 2021

                                      4.2

                                      10/16/2021

                                      Nice. Great place to live. I just moved here in October of 2021. The neighbors upstairs are very noisy, but after complaints made to the office, they calmed down. The insulation between ceilings and floors are minimal.

                                        Property Manager Response

                                        10/20/2021

                                        Hello, thank you for your kind words and this wonderful review! I am so happy that your experience has been great thus far and we will continue and strive to make sure you are happy in your home. I hope you move went well and I hope you are enjoying the area.
                                        Review Author Icon

                                        Current Resident 952714

                                        Verified Resident 2018 - 2021

                                        2.5

                                        9/28/2021

                                        When I originally moved in there seemed to be more of a higher standard in regard to overall quality and customer service . The children within the complex are somewhat out of control. Standing in the path of cars, throwing rocks in the parking lots, ringing doorbells/ blacking cameras etc

                                          Property Manager Response

                                          9/30/2021

                                          Hi Verified Resident 952714, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. The best way we can is catch it in the act while it is happening. If you see such behavior happening on property please call the office at 919-806-5674 and one of the Team members or myself will make sure we verify and prevent this from happening. Here at Ashley Park want you to be happy in your home and neighborhood so anything we can do to help please let us know. I will also make sure we are walking the property throughout the day and making sure to keep an eye out. Thank you again for bringing this to our attention.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 895360

                                          Verified Resident 2018 - 2021

                                          3.2

                                          9/27/2021

                                          I've lived in Ashley Park for a very long time and to be honest this property has changed for the worst in the past 5 years from several staff changes to the way that the property hasn't been kept up. I am hoping that this new team from the front office to the maintenance team remain will provide some stability and positive change.

                                            Property Manager Response

                                            9/29/2021

                                            Good Afternoon, I wanted to first say thank you for your feedback. I have been with this company since 2019 and staff changes can be very tough and hard when it comes to the relationship from the office staff and between residents. I do believe that we are building the A team Ashley park needs. I also want to thank you for your long time residency her that is awesome. I love to hear more about any ideas or changes I am all ears and I believe in making Ashley Park great. I would love to hear from you email manager@ashleyparkapartmenthomes.com.
                                            Review Author Icon

                                            Current Resident 950959

                                            Verified Resident 2020 - 2021

                                            4.8

                                            9/20/2021

                                            I love Ashley Park, beautiful amazing community. Nice office staff. No one bothers you. Every once in a while we have food trucks come by. The community is kept very nice and clean. Office staff is very helpful

                                              Property Manager Response

                                              9/22/2021

                                              Good Afternoon, We appreciate your positive review about your recent experience with us! I love that you love our food trucks because so do we. We are hoping to get more out this month and beginning next month. We will also be rolling out some good events coming soon. I hope to see you at the events and if you need anything to make sure you let us know. Thank you for your feedback.
                                              Review Author Icon

                                              Current Resident 944014

                                              Verified Resident 2021

                                              4.7

                                              8/25/2021

                                              Office staff is very helpful and friendly. From the moment we toured the grounds to the moment we moved in, they have been wonderful. The grounds are beautiful and the gate makes us all feel that much more safe. The location is great. It's close to many shopping options and easy access to highways.

                                                Property Manager Response

                                                8/26/2021

                                                Good Morning, thank you so much for your positive comments about Ashley Park Apartments! I am so Happy you are having a great experience and if you need anything please let us know. I hope to see you in our future resident events.
                                                Review Author Icon

                                                Current Resident 943988

                                                Verified Resident 2021

                                                5.0

                                                8/25/2021

                                                So far it's been great. The staff is very friendly. However, being forced to used a minimum of 200 characters in a survey isn't a good requirement, you should remove that from your sections in the future.

                                                  Property Manager Response

                                                  8/26/2021

                                                  Good Morning, thank you so much for your positive comments about Ashley Park Apartments! I am so Happy you are having a great experience and if you need anything please let us know. I hope to see you in our future resident events.
                                                  Review Author Icon

                                                  Current Resident 937863

                                                  Verified Resident 2021

                                                  4.2

                                                  8/11/2021

                                                  So far so good. The leasing agents have done really well answering my questions regarding the move-in process and about the community in general. Some things are not perfect, but (so far) management has impressed with facilitation.

                                                    Property Manager Response

                                                    8/26/2021

                                                    Hi Verified Resident 937863! We're so happy you've had a great experience in your time at Ashley Park. If there's anything further we can facilitate to make your stay here even better, please reach out to us at info@ashleyparkapartmenthomes.com. We hope you have a great day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom Apartment Homes

                                                    1 Bed, 1 Bath | 816 - 1,046 sq. ft.

                                                    $1,297 - $2,658

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Apartment Homes

                                                    2 Beds, 2 Baths | 1,107 sq. ft.

                                                    $1,469 - $3,390

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom Apartment Homes

                                                    3 Beds, 2 Baths | 1,261 - 1,618 sq. ft.

                                                    $1,603 - $4,403

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 54 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores (from 265 surveys)

                                                    Post-Tour Survey

                                                    4.7

                                                    Move-In Survey

                                                    4.3

                                                    Maintenance & Support Survey

                                                    4.5

                                                    Lease Renewal Survey

                                                    4.2

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    54

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.15%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.41 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Alarm
                                                    • Balcony/Deck
                                                    • Bark Park
                                                    • Basketball Court
                                                    • Built-in Surround Sound Speakers
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Ceramic Flooring
                                                    • Clubhouse
                                                    • Conference Room
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Frost Free Refrigerators with Ice Makers
                                                    • Garbage Disposal
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • Lofts in Select Units
                                                    • Media Center
                                                    • Microwave
                                                    • On-site Personnel
                                                    • Outdoor Patio
                                                    • Parcel Alert System
                                                    • Picnic Area
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Resident Car Care Center
                                                    • Self Cleaning Oven
                                                    • Spa
                                                    • Spacious Closet
                                                    • Tennis Court
                                                    • Yoga and Cycling Studio
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                                                    Leasing

                                                    Apply Now and Enjoy Exclusive Rates!
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                                                    Leasing Options

                                                      • 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Switzenbaum Management

                                                    A+
                                                    A+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ashley Park at Brier Creek Rated?
                                                    Based on 892 number of votes by renters, Ashley Park at Brier Creek is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ashley Park at Brier Creek is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Ashley Park at Brier Creek is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Ashley Park at Brier Creek?
                                                    Ashley Park at Brier Creek is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.15% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.41 days to their community reviews in the past year.
                                                    Who manages Ashley Park at Brier Creek?
                                                    Switzenbaum Management
                                                    What is the pet policy at Ashley Park at Brier Creek?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Ashley Park at Brier Creek is a 816 - 1,618 sq. ft. apartment in Raleigh in zip code 27617. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,297 - $4,403. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.